I bought about 1760 Bioware points worth of packs (I had 3200 to spend) and got a bunch of items, weapons, characters, etc. (Purchased only Spectre packs)
My game crashed during a multiplayer game and I logged into find the starter packs back. Then I went to look at my equipment and everything is gone, mods and all.
And all my unlocked characters are gone as well but my level remained the same.
I lost $20 worth of points =(
I contacted EA via Live Chat and they said they can't reimburse, otherwise they would have done it already the first few minutes I talked to them.
All they said was to post in the forums and let Bioware know what happened. I really hope this gets fixed for all of us. I'm sure everyone enjoys this game's SP and MP.
Edited by JayR481, 08 March 2012 - 09:07 PM.