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Redeem/Purchase online pass WTF?


2386 replies to this topic

#1
Unnamed_Shadow

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So yeah....i havent played the game in like 5 days...and today i open ME3 Collectors edition and it says redeem/purchase online pass?

i am like WTF?!! i have been playing the multiplayer since day 1 and it asks for it now WTH happened while i wasnt playing?

so yeah....i play on the pc and it never asked me this...is this a new update or something? i check on both Origin and on here and apparently i have the online pass unlocked...so what the hell is wrong?

#2
Influ

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Fired up ME3 just now.
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Whaaaat?

#3
JohnDoe

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getting the same error, wtf is going on?
did they had to reset the entire EA database?

#4
andygiddings

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Got this as well, been playing for 6hrs today, restarted and got this message

#5
Unnamed_Shadow

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im gonna type my game code...on the redeem online pass...if it says error or wrong code...i swear i will never buy anything with the EA brand again...

#6
TheRealDingo

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Must only be PC. I just got done playing on Xbox less than 10 minutes ago and had no problems. The servers had been down for the better part of a day prior to that though.

#7
Blind2Society

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Just started up game and went to MP just fine. PC btw.

#8
WealthierBaton9

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Jesus the PC version is evil!

#9
sobbos

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Oh this will be good :D

#10
T1l

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I had this happen last patch; your account details have become unsynched from the game.

The only way to fix this issue is to get in to a live chat with an EA representative and have them reset and reactivate your Mass Effect 3 account details. It's on their server's side and they have to reactivate both the game AND the "From Ashes" DLC (if you have it).

It's an absolute nightmare to get fixed. Best of luck. More information on this issue can be found on the PC technical support page.

#11
Moonphos87

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Got that once a long while ago, restarting Origin worked for me. This was with the standard copy though, and happened before resurgence

#12
JohnDoe

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ok guys, force an update on ME3 on your PC
it seems you have to download a patch.

to clarify, in your origin, right click on your ME3 icon.. then select UPDATE GAME or something like that.

Edited by JohnDoe, 03 May 2012 - 03:53 AM.


#13
Kickiluxxx

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This happened to me the exact moment that I opened the commendation pack

#14
JohnDoe

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Moonphos87 wrote...

Got that once a long while ago, restarting Origin worked for me. This was with the standard copy though, and happened before resurgence


it seems to have affected the entire EA network.. since I was also forced to relogin Origin (even when I had it to remember)

#15
Ranger_Captain

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I have this too. I don't understand why there are MP Passes for sale for Origin copies anyway. You can't actually GET a "used" copy of an origin (as in, purchased in Origin, not a physical copy) game and you can't trade games between accounts. Also can't play SP because of DLC registration tied to online pass. Another really poor idea.

Edited by Ranger_Captain, 03 May 2012 - 03:55 AM.


#16
SeijiTataki

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This happens once and awhile for me; usually following some sort of net hiccup.

Closing the game and rebooting origin has always fixed it with me; it's some sort of issue where you become 'logged out' of the network, and you get this error because, for all intents and purposes, you don't have a pass - because you're not logged into your account.

#17
Sdrol117

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lolpc.

#18
LongLuu

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yeah got me a 26MB update, lets see if it helps.

#19
Cuddlezarro

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I just got this as well and I played only a few hours ago...

#20
JohnDoe

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Sdrol117 wrote...

lolpc.


funny, we laughed last time because PS3 couldnt even handle multiplayer packs..

also implying bugs are only on a certain system?

#21
Descy_

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I just got this on xbox...

EDIT: I restarted Xbox and everything's fine.

Edited by Descy_, 03 May 2012 - 03:59 AM.


#22
Sdrol117

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JohnDoe wrote...

Sdrol117 wrote...

lolpc.


funny, we laughed last time because PS3 couldnt even handle multiplayer packs..

also implying bugs are only on a certain system?



I laugh at everybody who has problems, since Xbox rarely ever does XD. Lawyered 

#23
Xaijin

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For ****'s sake.

#24
JohnDoe

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Sdrol117 wrote...

JohnDoe wrote...

Sdrol117 wrote...

lolpc.


funny, we laughed last time because PS3 couldnt even handle multiplayer packs..

also implying bugs are only on a certain system?



I laugh at everybody who has problems, since Xbox rarely ever does XD. Lawyered 


which your laugh is useless, as some people now started to report it on xbox ;)

#25
GuardianofSouls

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This is the kind of stuff that promotes piracy, when unnecessary DRM goes wrong.

Have it on PC.