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Mass Effect 3 Crash - igo32.dll


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#1
Namz89

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Since I enabled the Origin ingame support, my game won't launch. I know that turning off the feature will fix that, but that way I can't play multiplayer with my friends. <_<
The game crashes right at the start. There isn't even a window before I get the error message.

I reinstalled origin to make sure nothing is wrong with the file itself.

Here the error reports I'm getting:

Faulting application name: MassEffect3.exe, version: 1.3.5427.46, time stamp: 0x4faaf484Faulting module name: igo32.dll, version: 8.6.0.357, time stamp: 0x4fb1ef6bException code: 0xc0000005Fault offset: 0x000271b0Faulting process id: 0x1114Faulting application start time: 0x01cd555309cbc446Faulting application path: G:\\Programs\\Origin\\games\\Mass Effect 3\\binaries\\Win32\\MassEffect3.exeFaulting module path: G:\\Programs\\Origin\\igo32.dllReport Id: 4b4f65d4-c146-11e1-9f14-e0cb4e012840

Fault bucket 2997075473, type 1
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: MassEffect3.exe
P2: 1.3.5427.46
P3: 4faaf484
P4: igo32.dll
P5: 8.6.0.357
P6: 4fb1ef6b
P7: c0000005
P8: 000271b0
P9: 
P10: 
Attached files:C:\\Users\\Namz\\AppData\\Local\\Temp\\WEREDDA.tmp.WERInternalMetadata.xml

Is there any fix to this? I read that a lot of people have this problem, and I can't believe EA wasn't able to fix that yet. :?

EDIT: Oh, if you're wondering about my PC specs, here they are:
os [Windows 7 Professional x64, SP 1 (6.1.7601)]
mobo [ASUSTeK M4A78 PRO]
cpu [1x AMD Phenom II X4 940 Processor @ 3000MHz]
mem [8192MB]
gfx [AMD Radeon HD 6800 Series 1.00GB]

Edited by Namz89, 28 June 2012 - 05:45 PM.


#2
dinoriver

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Read this:
http://forum.ea.com/...st/8640117.page

or

close Origin, rename IGO32.dll to other name, and run your ME3 :)

#3
Namz89

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dinoriver wrote...
close Origin, rename IGO32.dll to other name, and run your ME3 :)


Did that already, that resulted in a non-critical error message, telling me, that the origin ingame support isn't available, and that I should reinstall origin to fix the problem.

I figured out, I can just ALT + TAB out of the game and invite/join there. So, that solves my problem of not bein able to play with friends.

#4
dinoriver

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Yes, Origin is disabled in ME3 without IGO32.dll

New beta version of Origin fix this bug. Download: https://download.dm....OriginSetup.exe

This version is not automatically downloaded by Origin but fix your problem.

Edited by dinoriver, 28 June 2012 - 09:07 PM.


#5
Bstephens002

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Now I am receiving this same error with fully updated Origin

#6
.458

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Never had your issue, but most xml files (at least in software I've worked on) tend to be able to be generated if missing. If it is an issue, you might rename it temporarily and try restarting...if it fails, just rename it back.