30 réponses à ce sujet

[xsqueex]

EDIT: Mass Effect 2

I think I have tried everything I can think of before posting so maybe someone has a different idea...

When I click play from the launcher it goes to a black screen then gives me "windows has encountered a problem..." Now when I saw this I went and I disabled intro movies (tried both the -noblahblah switch and the renaming of intro movies) still the same result. I have updated drivers (multiple times), audio, ati, etc etc. I patched the game to 1.01, still nothing. I can't get anything past a black screen. I've set it to compatible with winxp sp3 and run as admin. My AA is set to override to none. It's very frustrating. Any ideas?

Operating System: Windows 7 Ultimate 64-bit
Processor: AMD Phenom™ II X4 965 Processor (4 CPUs), ~3.4GHz
Memory: 8192MB RAM
DirectX Version: DirectX 11
Card name: ATI Radeon HD 4600 Series 
Dedicated Memory: 1014 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: ASUS VH192
Monitor Id: ACI19E4
Native Mode: 1366 x 768(p) (59.790Hz)
Description: Speakers (VIA High Definition Audio)
Driver Version: 6.00.0001.7200 (English)
Driver Provider: VIA Technologies, Inc.

Modifié par xsqueex, 27 mars 2010 - 12:08 .

[Louis91080]

I'm having the same problem. ME2 crashes after initial loading, Black screan, then error message.

Would like to play game.



Intel® Core™2 Quad CPU Q9505 @ 2.83GHz

3.24 GB

NVIDIA GeForce GT 240, 1.00 GB, Driver version : 197.13, resolution :1280 x 1024 x 32 bpp

Speakers (Realtek High Definition Audio)

DirectX 10.0 (Mar2009) or later

Microsoft Windows 7 Home Premium

[Kloreep]

I notice you're both using DirectX 10 or later. I've read that starting with 10, they've segmented the DX libraries rather than making them all-in-one, and so installing/updating 10 or 11 doesn't necessarily take care of 9.

Therefore, you could try running the latest DX9 Updater. I would think the ME2 install would take care of it, but it could be worth a try.

Modifié par Kloreep, 27 mars 2010 - 08:03 .

[xsqueex]

tried it, downloaded a small (700kb) patch. Still no love, it'll open up (even when run from the binaries), it'll think for a sec, then crash out.

[hagopiangv]

Having the exact same problem - would greatly appreciate any help if anyone knows anything?
edit:

------------------
System Information
------------------

Operating System: Windows 7 Professional 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Processor: Intel® Core™2 Duo CPU     E6850  @ 3.00GHz (2 CPUs), ~3.0GHz
Memory: 3072MB RAM
DirectX Version: DirectX 11
Card name: NVIDIA GeForce 9600 GT

Modifié par hagopiangv, 28 mars 2010 - 04:58 .

[Stray]

Same problem brand new system new game doesn't work.
Black screen after clickiing play and stops running

Any fixes out there yet?



OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
System Type x64-based PC
Processor Intel® Core™ i5 CPU         650  @ 3.20GHz, 3201 Mhz, 2 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB
direct x 11

[Gorath Alpha]

Stray wrote...

Same problem brand new system new game doesn't work.
Black screen after clickiing play and stops running

Any fixes out there yet?

OS Name Microsoft Windows 7 Home Premium
Version 6.1.7600 Build 7600
System Type x64-based PC
Processor Intel® Core™ i5 CPU         650  @ 3.20GHz, 3201 Mhz, 2 Core(s), 4 Logical Processor(s)
Installed Physical Memory (RAM) 8.00 GB
direct x 11

Given that nothing else in a PC matters when you have no video card, and a video chip doesn't count, omitting what you have is not helpful.  (Not to you, nor anyone who might be able to help.)

"Video Card = 256 MB (with Pixel Shader 3.0 support). Supported GPU Chips: NVIDIA GeForce 6800 or greater; ATI Radeon X1600 Pro or greater. Please note that NVIDIA GeForce 7200, 7300, 7400, 7500, 8100, 8200, 8300, 8400, 9200, and 9300; ATI Radeon HD 2400, 3100, 3200, HD 3450, HD 3470, HD 4200, and HD 4350 are below minimum system requirements. Updates to your video and sound card drivers may be required. Intel  and S3 video devices are not officially supported in Mass Effect 2."

Very basic discussion of video cards, video chips, and even of laptops' limits 
social.bioware.com/forum/1/topic/58/index/519461

There will never, not ever, be any "fix" for anyone trying to run the
game without a proper gamers' video card (as per the system
requirements), that includes none of Intel's poor excuses for a video
device. 

Modifié par Gorath Alpha, 12 avril 2010 - 10:24 .

[xsqueex]

yeah so how about the rest of us then. What's the "fix" for us that meet or exceed the minimum--even the recommended requirements?

[Gorath Alpha]

Sorry, there had not been anything that my own experience suggested was a useful comment until the confusion about newness making up for inadequacy.  It's neither the habit here, nor a practice I want to suggest for use here, but when you ask EA for official help, they want to see your DxDiag Reports.  In some forums, there are members whose experience allows them to see things in those reports that they can use to try some diagnostics.

Flem1, I suspect, may be among them:

Flem1's PC Hardware Group
social.bioware.com/group/151/

I will suggest that a visit to the appropriate Clean Boot page of the Microsoft site might be profitable.  Each Windows version has its own page of instructions for performing a Clean Boot procedure to determine which software they use is in conflict with a game.  You are shutting down such things as your AV (and that's a source for a lot of trouble), and your various IM services, also problematic, so shut off your system's internet connection as well. 

Gorath
-

Modifié par Gorath Alpha, 12 avril 2010 - 10:26 .

[hagopiangv]

To be fair, stray did not specify what video device he is using.. whether it is a graphics card or an integrated chip is unclear from his post.

I tried a clean boot following the instructions at http://support.microsoft.com/kb/331796, but no luck. The error I am getting is,

General protection fault!

History: GImage::GImage() Address = 0x894d15   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0x9dc286   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
AK::MusicEngine::Init() Address = 0xea5862   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
AK::MusicEngine::Init() Address = 0xe7b4cb   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0x48dd8b   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0xb9f8ac   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0x57461a   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0x571fb9   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0x9da51c   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0x9d75c1   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GImage::GImage() Address = 0x9d77a7   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
GThread::OnExit() Address = 0xd637db   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
BaseThreadInitThunk() Address = 0x76403677 (filename not found) [in C:\\\\Windows\\\\syswow64\\\\kernel32.dll]
RtlInitializeExceptionChain() Address = 0x77299d45 (filename not found) [in C:\\\\Windows\\\\SysWOW64\\\\ntdll.dll]
GThread::OnExit() Address = 0xd63958   (filename not found) [in C:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe]
Address = 0xfffde000 (filename not found)
Address = 0xfffde000 (filename not found)



(this copies into your clipboard when it crashes.)

It looks very similar to the problem in this thread http://www.tomshardw...-effect-msvcr80 with the exception being that my game never worked to begin with, it just insta-crashes.

At this point I would suggest running a memtest86 as was suggested there, that is what I am going to try next followed by a clean OS install.

Modifié par hagopiangv, 28 mars 2010 - 07:21 .

[Gorath Alpha]

Given that from a game-playing perspective, NOTHING ELSE AT ALL is as important as the video CARD, then anyone who omits it from a list of his PC components is tantamount to admitting he / she has none at all (no, there is no onboard chip that qualifies to be described as a "Card", none, not one).  Maybe that seem harsh, but there is a price for being able to play the newer, better games, and the owners of PCs without actual video cards haven't paid the cost to join the fraternity. 

Modifié par Gorath Alpha, 12 avril 2010 - 10:28 .

[hagopiangv]

ok, fixed it. I think the problem was having anti-virus software open when I installed the game ... I hate anti-virus software, wouldn't use the stupid garbage if my school didn't make me. ughhhhhh

well, at least it works now.

so yeah, if you have av software trying disabling/uninstalling it (I uninstalled) and then reinstalling ME2.

Modifié par hagopiangv, 28 mars 2010 - 09:33 .

[xsqueex]

As a related sidenote is there a good way to view the .dmp files? I'm using windows debugger but the symbols are off so I can't interpret much.

[xsqueex]

This is what I get when I run it through windbg





CommandLine: "D:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\MassEffect2.exe"
Symbol search path is: srv*
Executable search path is:
ModLoad: 00000000`00400000 00000000`01426000 LTCG-BioGame.exe
ModLoad: 00000000`77540000 00000000`776eb000 ntdll.dll
ModLoad: 00000000`77720000 00000000`778a0000 ntdll32.dll
ModLoad: 00000000`74310000 00000000`7434f000 C:\\\\Windows\\\\SYSTEM32\\\\wow64.dll
ModLoad: 00000000`742b0000 00000000`7430c000 C:\\\\Windows\\\\SYSTEM32\\\\wow64win.dll
ModLoad: 00000000`742a0000 00000000`742a8000 C:\\\\Windows\\\\SYSTEM32\\\\wow64cpu.dll
(d08.730): Break instruction exception - code 80000003 (first chance)
ntdll!LdrpDoDebuggerBreak+0x30:
00000000`775f1220 cc int 3
0:000> g
ModLoad: 00000000`77320000 00000000`7743f000 WOW64_IMAGE_SECTION
ModLoad: 00000000`76d20000 00000000`76e20000 WOW64_IMAGE_SECTION
ModLoad: 00000000`77320000 00000000`7743f000 NOT_AN_IMAGE
ModLoad: 00000000`77440000 00000000`7753a000 NOT_AN_IMAGE
ModLoad: 00000000`76d20000 00000000`76e20000 C:\\\\Windows\\\\syswow64\\\\kernel32.dll
ModLoad: 00000000`77060000 00000000`770a6000 C:\\\\Windows\\\\syswow64\\\\KERNELBASE.dll
ModLoad: 00000000`76a70000 00000000`76aa5000 C:\\\\Windows\\\\syswow64\\\\WS2_32.dll
ModLoad: 00000000`76fb0000 00000000`7705c000 C:\\\\Windows\\\\syswow64\\\\msvcrt.dll
ModLoad: 00000000`76710000 00000000`76800000 C:\\\\Windows\\\\syswow64\\\\RPCRT4.dll
ModLoad: 00000000`75290000 00000000`752f0000 C:\\\\Windows\\\\syswow64\\\\SspiCli.dll
ModLoad: 00000000`75280000 00000000`7528c000 C:\\\\Windows\\\\syswow64\\\\CRYPTBASE.dll
ModLoad: 00000000`77100000 00000000`77119000 C:\\\\Windows\\\\SysWOW64\\\\sechost.dll
ModLoad: 00000000`76970000 00000000`76976000 C:\\\\Windows\\\\syswow64\\\\NSI.dll
ModLoad: 00000000`72b40000 00000000`72bb3000 C:\\\\Windows\\\\SysWOW64\\\\d3dx10_39.dll
ModLoad: 00000000`768e0000 00000000`76970000 C:\\\\Windows\\\\syswow64\\\\GDI32.dll
ModLoad: 00000000`75520000 00000000`75620000 C:\\\\Windows\\\\syswow64\\\\USER32.dll
ModLoad: 00000000`756c0000 00000000`75760000 C:\\\\Windows\\\\syswow64\\\\ADVAPI32.dll
ModLoad: 00000000`757f0000 00000000`757fa000 C:\\\\Windows\\\\syswow64\\\\LPK.dll
ModLoad: 00000000`75620000 00000000`756bd000 C:\\\\Windows\\\\syswow64\\\\USP10.dll
ModLoad: 00000000`76e20000 00000000`76f7c000 C:\\\\Windows\\\\syswow64\\\\ole32.dll
ModLoad: 00000000`71e80000 00000000`72043000 C:\\\\Windows\\\\SysWOW64\\\\d3d9.dll
ModLoad: 00000000`74070000 00000000`74079000 C:\\\\Windows\\\\SysWOW64\\\\VERSION.dll
ModLoad: 00000000`751d0000 00000000`751d6000 C:\\\\Windows\\\\SysWOW64\\\\d3d8thk.dll
ModLoad: 00000000`73bf0000 00000000`73c03000 C:\\\\Windows\\\\SysWOW64\\\\dwmapi.dll
ModLoad: 00000000`73b20000 00000000`73b50000 C:\\\\Windows\\\\SysWOW64\\\\DINPUT8.dll
ModLoad: 00000000`00020000 00000000`00036000 C:\\\\Windows\\\\SysWOW64\\\\XINPUT1_3.dll
ModLoad: 00000000`75320000 00000000`754bd000 C:\\\\Windows\\\\syswow64\\\\SETUPAPI.dll
ModLoad: 00000000`757c0000 00000000`757e7000 C:\\\\Windows\\\\syswow64\\\\CFGMGR32.dll
ModLoad: 00000000`75810000 00000000`7589f000 C:\\\\Windows\\\\syswow64\\\\OLEAUT32.dll
ModLoad: 00000000`76a50000 00000000`76a62000 C:\\\\Windows\\\\syswow64\\\\DEVOBJ.dll
ModLoad: 00000000`10000000 00000000`10033000 D:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\nvtt.dll
ModLoad: 00000000`00150000 00000000`00179000 D:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\cudart.dll
ModLoad: 00000000`70430000 00000000`704b7000 C:\\\\Windows\\\\WinSxS\\\\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\\\\MSVCP80.dll
ModLoad: 00000000`729f0000 00000000`72a8b000 C:\\\\Windows\\\\WinSxS\\\\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d08a205e442db5b5\\\\MSVCR80.dll
ModLoad: 00000000`740c0000 00000000`740c7000 C:\\\\Windows\\\\SysWOW64\\\\WSOCK32.dll
ModLoad: 00000000`72130000 00000000`7221b000 C:\\\\Windows\\\\SysWOW64\\\\dbghelp.dll
ModLoad: 00000000`74080000 00000000`740b2000 C:\\\\Windows\\\\SysWOW64\\\\WINMM.dll
ModLoad: 00000000`758a0000 00000000`764e9000 C:\\\\Windows\\\\syswow64\\\\SHELL32.dll
ModLoad: 00000000`75760000 00000000`757b7000 C:\\\\Windows\\\\syswow64\\\\SHLWAPI.dll
ModLoad: 00000000`69d20000 00000000`6a0e8000 C:\\\\Windows\\\\SysWOW64\\\\d3dx9_39.dll
ModLoad: 00000000`18000000 00000000`18037000 D:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\binkw32.dll
ModLoad: 00000000`00240000 00000000`002a3000 D:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\NxCooking.dll
ModLoad: 00000000`00190000 00000000`001ba000 D:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\PhysXExtensions.dll
ModLoad: 00000000`002c0000 00000000`0038b000 D:\\\\Program Files (x86)\\\\Mass Effect 2\\\\Binaries\\\\umbra.dll
ModLoad: 00000000`765f0000 00000000`7670c000 C:\\\\Windows\\\\syswow64\\\\CRYPT32.dll
ModLoad: 00000000`76ab0000 00000000`76abc000 C:\\\\Windows\\\\syswow64\\\\MSASN1.dll
ModLoad: 00000000`72ce0000 00000000`72cfc000 C:\\\\Windows\\\\SysWOW64\\\\iphlpapi.dll
ModLoad: 00000000`73a40000 00000000`73a47000 C:\\\\Windows\\\\SysWOW64\\\\WINNSI.DLL
ModLoad: 00000000`754c0000 00000000`75520000 C:\\\\Windows\\\\syswow64\\\\IMM32.dll
ModLoad: 00000000`76980000 00000000`76a4c000 C:\\\\Windows\\\\syswow64\\\\MSCTF.dll
ModLoad: 00000000`6cae0000 00000000`6cb05000 C:\\\\Windows\\\\SysWOW64\\\\POWRPROF.dll
ModLoad: 00000000`764f0000 00000000`765e4000 C:\\\\Windows\\\\syswow64\\\\WININET.dll
ModLoad: 00000000`776f0000 00000000`776f3000 C:\\\\Windows\\\\syswow64\\\\Normaliz.dll
ModLoad: 00000000`76ac0000 00000000`76bf5000 C:\\\\Windows\\\\syswow64\\\\urlmon.dll
ModLoad: 00000000`77120000 00000000`77319000 C:\\\\Windows\\\\syswow64\\\\iertutil.dll
ModLoad: 00000000`728e0000 00000000`72932000 C:\\\\Windows\\\\SysWOW64\\\\faultrep.DLL
ModLoad: 00000000`73ae0000 00000000`73af1000 C:\\\\Windows\\\\SysWOW64\\\\NETAPI32.dll
ModLoad: 00000000`751e0000 00000000`751e9000 C:\\\\Windows\\\\SysWOW64\\\\netutils.dll
ModLoad: 00000000`73b00000 00000000`73b19000 C:\\\\Windows\\\\SysWOW64\\\\srvcli.dll
ModLoad: 00000000`74350000 00000000`7435f000 C:\\\\Windows\\\\SysWOW64\\\\wkscli.dll
(d08.730): WOW64 breakpoint - code 4000001f (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
ntdll32!LdrpDoDebuggerBreak+0x2c:
777c09bd cc int 3
0:000:x86> g
ModLoad: 73df0000 73e3b000 C:\\\\Windows\\\\SysWOW64\\\\apphelp.dll
ModLoad: 72790000 7281c000 C:\\\\Windows\\\\AppPatch\\\\AcLayers.dll
ModLoad: 73c20000 73c37000 C:\\\\Windows\\\\SysWOW64\\\\USERENV.dll
ModLoad: 73c10000 73c1b000 C:\\\\Windows\\\\SysWOW64\\\\profapi.dll
ModLoad: 74010000 74061000 C:\\\\Windows\\\\SysWOW64\\\\WINSPOOL.DRV
ModLoad: 73bd0000 73be2000 C:\\\\Windows\\\\SysWOW64\\\\MPR.dll
ModLoad: 72e00000 73018000 C:\\\\Windows\\\\AppPatch\\\\AcGenral.DLL
ModLoad: 73c60000 73ce0000 C:\\\\Windows\\\\SysWOW64\\\\UxTheme.dll
ModLoad: 73e50000 73e5f000 C:\\\\Windows\\\\SysWOW64\\\\samcli.dll
ModLoad: 73c40000 73c54000 C:\\\\Windows\\\\SysWOW64\\\\MSACM32.dll
ModLoad: 73de0000 73de3000 C:\\\\Windows\\\\SysWOW64\\\\sfc.dll
ModLoad: 73dd0000 73ddd000 C:\\\\Windows\\\\SysWOW64\\\\sfc_os.DLL
ModLoad: 71880000 71ad9000 C:\\\\Windows\\\\AppPatch\\\\AcXtrnal.DLL
FTH: (3336): *** Fault tolerant heap shim applied to current process. This is usually due to previous crashes. ***
ModLoad: 02150000 03176000 LTCG-BioGame.exe
ModLoad: 00000000`72850000 00000000`72856000 C:\\\\Windows\\\\SysWOW64\\\\SHUNIMPL.DLL
ModLoad: 00000000`72840000 00000000`7284d000 C:\\\\Windows\\\\SysWOW64\\\\SortServer2003Compat.dll
Localisation: Default language is INT!
FBioTlkFile::LoadFromDisk: "..\\\\BIOGame\\\\CookedPC\\\\BioGame_int.tlk" loaded for language "en-us"!
ModLoad: 76c00000 76c83000 C:\\\\Windows\\\\syswow64\\\\CLBCatQ.DLL
ModLoad: 6a240000 6a4b8000 C:\\\\Windows\\\\SysWOW64\\\\gameux.dll
ModLoad: 73e70000 7400e000 C:\\\\Windows\\\\WinSxS\\\\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16385_none_421189da2b7fabfc\\\\COMCTL32.dll
ModLoad: 6d6c0000 6d850000 C:\\\\Windows\\\\WinSxS\\\\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7600.16385_none_72fc7cbf861225ca\\\\gdiplus.dll
ModLoad: 72b10000 72b3f000 C:\\\\Windows\\\\SysWOW64\\\\XmlLite.dll
ModLoad: 720d0000 72130000 C:\\\\Windows\\\\SysWOW64\\\\wer.dll
ModLoad: 72080000 720cf000 C:\\\\Windows\\\\SysWOW64\\\\Wpc.dll
ModLoad: 71e30000 71e72000 C:\\\\Windows\\\\SysWOW64\\\\wevtapi.dll
ModLoad: 69bc0000 69d17000 C:\\\\Windows\\\\SysWOW64\\\\msxml6.dll
ModLoad: 00000000`72af0000 00000000`72b02000 C:\\\\Windows\\\\SysWOW64\\\\SAMLIB.dll
ModLoad: 00000000`74380000 00000000`74388000 C:\\\\Windows\\\\SysWOW64\\\\atiu9pag.dll
ModLoad: 00000000`6a140000 00000000`6a4b6000 C:\\\\Windows\\\\SysWOW64\\\\atiumdag.dll
ModLoad: 00000000`69a40000 00000000`69d1f000 C:\\\\Windows\\\\SysWOW64\\\\atiumdva.dll
ModLoad: 00000000`6c820000 00000000`6c907000 C:\\\\Windows\\\\SysWOW64\\\\ddraw.dll
ModLoad: 00000000`6c810000 00000000`6c816000 C:\\\\Windows\\\\SysWOW64\\\\DCIMAN32.dll
ModLoad: 00000000`740d0000 00000000`740d8000 C:\\\\Windows\\\\SysWOW64\\\\atiu9pag.dll
ModLoad: 00000000`699a0000 00000000`69d16000 C:\\\\Windows\\\\SysWOW64\\\\atiumdag.dll
ModLoad: 00000000`6a1e0000 00000000`6a4bf000 C:\\\\Windows\\\\SysWOW64\\\\atiumdva.dll
ModLoad: 00000000`6c820000 00000000`6c907000 C:\\\\Windows\\\\SysWOW64\\\\ddraw.dll
ModLoad: 00000000`6c810000 00000000`6c816000 C:\\\\Windows\\\\SysWOW64\\\\DCIMAN32.dll
ModLoad: 00000000`74380000 00000000`74388000 C:\\\\Windows\\\\SysWOW64\\\\atiu9pag.dll
ModLoad: 00000000`6a140000 00000000`6a4b6000 C:\\\\Windows\\\\SysWOW64\\\\atiumdag.dll
ModLoad: 00000000`69a40000 00000000`69d1f000 C:\\\\Windows\\\\SysWOW64\\\\atiumdva.dll
ModLoad: 04b10000 04b22000 C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Common\\\\PhysXLoader.dll
ModLoad: 71d20000 71d32000 C:\\\\Windows\\\\SysWOW64\\\\dhcpcsvc.DLL
ModLoad: 04c90000 04cf3000 C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Engine\\\\v2.8.0\\\\PhysXCooking.dll
ModLoad: 06920000 06d5d000 C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Engine\\\\v2.8.0\\\\PhysXCore.dll
ModLoad: 04b90000 04bbf000 C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Common\\\\physxcudart_20.dll
ModLoad: 05ea0000 05eb1000 C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Common\\\\PhysXDevice.dll
ModLoad: 00000000`05ea0000 00000000`05eb1000 C:\\\\Program Files (x86)\\\\NVIDIA Corporation\\\\PhysX\\\\Common\\\\PhysXDevice.dll
ModLoad: 00000000`6f7a0000 00000000`6f812000 C:\\\\Windows\\\\SysWOW64\\\\dsound.dll
ModLoad: 00000000`6c9b0000 00000000`6c9e9000 C:\\\\Windows\\\\SysWOW64\\\\MMDevApi.dll
ModLoad: 00000000`72d00000 00000000`72df5000 C:\\\\Windows\\\\SysWOW64\\\\PROPSYS.dll
ModLoad: 00000000`6c930000 00000000`6c966000 C:\\\\Windows\\\\SysWOW64\\\\AUDIOSES.DLL
ModLoad: 00000000`6c970000 00000000`6c977000 C:\\\\Windows\\\\SysWOW64\\\\avrt.dll
(d08.730): C++ EH exception - code e06d7363 (first chance)
(d08.730): C++ EH exception - code e06d7363 (first chance)
(d08.730): C++ EH exception - code e06d7363 (first chance)
ModLoad: 00000000`740d0000 00000000`740d9000 C:\\\\Windows\\\\SysWOW64\\\\HID.DLL
ModLoad: 00000000`76f80000 00000000`76fad000 C:\\\\Windows\\\\syswow64\\\\WINTRUST.dll
ModLoad: 00000000`0d630000 00000000`0d78c000 C:\\\\Windows\\\\SysWOW64\\\\ole32.dll
(d08.730): C++ EH exception - code e06d7363 (first chance)
(d08.730): C++ EH exception - code e06d7363 (first chance)
(d08.730): Access violation - code c0000005 (first chance)
First chance exceptions are reported before any exception handling.
This exception may be expected and handled.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for LTCG-BioGame.exe -
LTCG_BioGame!GImage::GImage+0x492f75:
00894505 8b11 mov edx,dword ptr [ecx] ds:002b:00000000=????????
0:000:x86> g
(d08.730): Access violation - code c0000005 (!!! second chance !!!)
LTCG_BioGame!GImage::GImage+0x492f75:
00894505 8b11 mov edx,dword ptr [ecx] ds:002b:00000000=????????
0:000:x86> g

Modifié par xsqueex, 28 mars 2010 - 10:00 .

[Stray]

Gorath,.. video card ommission was a oversight ....sorry to bunch up your panties by leaving it out. my system is all within or over the specs. 64 bit issue? tried Crysis and got a stuttering issue Put UT 2003 on and runs it fine. not looking for a tech beat down from someone who is uber important to no one but themself . just wanted to know if if anyone had a idea to try. thanks to anyone who wasn't a ass

[Stray]

ya left it out again just to irritate ya

[xsqueex]

I guess my question is just this, why is ME2 (d08.730): Access violation - code c0000005 (first chance) calling out null addresses? Since I don't have all the .pbd symbols I need I can't see where it's calling to. I can see through the call stack that the crash happens even before the music initialization. I can venture a guess and say that it's a driver issue, but which driver is it? My video drivers? those are up to date. I made damn sure of that. Ugh, I'm so damn frustrated!

Modifié par xsqueex, 29 mars 2010 - 07:21 .

[Stray]

I feel your pain xsqueex, my buddy is playing the game as we speak on a older system, maybe a 32, 64 bit issue I have no Idea called the geek squad no help there, said it should run........... arrrrrgh

[hagopiangv]

So, you guys tried uninstalling your av software, then reinstalling the game right? Cause, I'm pretty sure that's what fixed mine... AV software seems to destroy parts of files without even telling you, like if you download D2D games with AV open the installers don't work at all.. for me at least..

What do your error messages look like? Is it this one http://people.ucsc.e...ffect2crash.jpg  or are you getting something else? Also do you have retail or steam?

[Xinos]

I am getting the same problem, but I have not tried reinstalling the game after getting rid of antivirus yet, but I might have to do that.



My specs are:

Windows 7 64bit

Intel Core 2 Duo 6400 @ 2.13Ghz

8 GB Physical Memory

Nvidia GeForce 8800GTX

DirectX 10.0 (dxdiag says version 11)



It just crashes a few seconds after the game window is launched.

[Stray]

looks like the same message. I'll try your tip thanks. I have the retail version bought it when I got this new system saturday........

[xsqueex]

I'm using factory recommended driver software and a combination of installing and reinstalling and uninstalling of ME2, Video Drivers, Audio Drivers, Mice/Keyboard drivers. It's a pretty awesome process...


Speaking of which, if it's not a trade secret or anything of that nature does anyone know where I can get my hands on the LTCG-BioGame.pdb file so I can tell what it's looking for?

Modifié par xsqueex, 30 mars 2010 - 03:03 .

[hagopiangv]

Well, the ultimate test if you have tried everything else would be to install a clean version of windows 7 and install nothing but video drivers and ME2.. could be done on a new partition if you want to preserve the old one. This would just be to find out if it is not working because of a software or hardware problem. (If it works, you had a software conflict.. if not, it's probably due to faulty hardware somehow..)

If you don't know how to make a new partition, right click on my computer, select manage. Select storage, disk management. Right click on the volume you want to split and select shrink, for just windows and ME2 you would wantaround 25 GB. You will then be able to install windows to the empty space.

You can download a windows 7 professional 32 bit iso here: http://msft-dnl.digi...4/X15-65804.iso

Youcould make a bootable dvd or usb drive of it with this: http://images2.store...SB-DVD-tool.exe

Kindof extreme but windows 7 installs relatively quickly... and you could just delete the partition afterwards. You don't need a product key to install, it won't insist on one for 30 days.. but you just want to test something so it's fine..

Modifié par hagopiangv, 30 mars 2010 - 03:18 .

[Xinos]

I figured out why my game was crashing! It was a disc reading problem during installation.
I decided to reinstall the game after messing with anti-virus, but when I started the installation I got an error saying some data was corrupted. This is not the first disc error I've had with this game, as the first
time I installed Mass Effect 2 the installer would not detect disc 2 at all. I ended up making an image file with daemon-tools and mounting it which worked, but then I got the crashes when trying to start the game.

This time I made an image out of the first disc aswell and installed the game using just the images, and the game seems to run fine.

I don't understand why daemon tools was able to read the discs though while the installer keept having trouble..

Modifié par Xinos, 30 mars 2010 - 09:10 .

[xsqueex]

Thanks for the idea hago, but I would really rather avoid doing a fresh install or dual booting as that in itself has issues that I'd rather not deal with.