17 réponses à ce sujet

[naughty99]

 
I have purchased and downloaded DAO Awakenings for PC via the EA Download Manager from the EA Store and have attempted to install numerous times without success.
I'm using a PC running windows Vista.
I read that I needed to update to patch 1.0.3 before installing Awakenings and when I opened DAUpdater.exe, there was a splash screen with a link to download the latest patch. 
Prior to the first attempt to install Awakenings, I installed patch 1.0.3 with no problem from the website link.
I then downloaded Awakenings using the EA Download manager and I was not able to complete the installation process. Is that the problem? Do I need to uninstall the patch 1.0.3 somehow to enable the Awakenings install file to re-install it? It seems to be stuck at the point where it is attempting to install patch 1.0.3 and i have not been able to proceed any further in the installation process.
I then tried completely uninstalling Dragon Age Origins in the hopes that that would solve the problem installing Awakenings.
Unfortunately when I uninstalled Origins, the original installation files were not retained in the EA Download Manager cache and had to be completely downloaded again (which took a full day to download) and reinstalled Origins with no problem.  I assume that it was installed without the patch 1.0.3
I did this and the end result is exactly the same issue - the installation of Origins proceeded with no problem but the installation of Awakenings freezes at the point where it is attempting to apply the patch 1.0.3 and I get the "Installation Failed" screen.
I tried adjusting the setup.exe file properties to compatibility for Windows 2000 (the setup.exe file within C:/ProgramData/EACore/Cache/EADM/{username}/dragonage_ep1_eu1 ) - however, this has absolutely no effect. 
Is that the correct file? I could not locate any Setup.exe file in the other subfolders of the EACore/Cache. I adjusted that file to compatibility with Windows2000 and it had no effect on the installation process.
I believe the problem is not from the compatibilty of the setup.exe file, but perhaps from the fact that I previously installed the 1.0.3 patch manually before attempting to install Awakenings, because every time I attempt to install, it freezes up at precisely the point where it attempts to install 1.0.3 patch
Output folder: J:\\Games\\Dragon AgeExtract: unrar.dll... 100%Extract: SafeRun.exe... 100%Extract: SafeRun.dll... 100%Installing update: patch\\DragonAge1.03.exe

Do I need to some how "roll back" the patch to 1.0.2 or 1.0.1 or remove it completely in order to install the game properly? I would have thought that when I uninstalled Origins and then reinstalled, that that would have removed patch 1.0.3; however, my Awakenings installation continues to freeze at the point where it is attempting to apply the patch 1.0.3 
Please help me out here. On top of the cost I paid for Dragon Age Origins, I paid an additional $40 for this expansion in good faith that it would function properly, and i have not been able to install the file for the past several days since my initial purchase.
many thanks

[Drake Sigar]

I had the same problem. Had the latest patch on, but the Awakening expansion outright refused to install. So I had a look around the forum and found a suggestion to run compatability mode for windows 2000.



Windows 2000 of all things! Well I tried, and wouldn't you know it, the damn thing worked.

[Dzafo86]

Thanks Drake:)I had a same problem...to run a compatability mode for win2000 would never cross my mind.It works now...)

[Tami]

Yes, it works now for me too! Thanks Drake!

[Drake Sigar]

Happy to help!

[naughty99]

Hi Drake thanks for your suggestion -



as I mentioned in my initial posting, I tried adjusting the setup.exe file properties to compatibility for Windows 2000 (the setup.exe file within C:/ProgramData/EACore/Cache/EADM/{username}/dragonage_ep1_eu1 ) - however, this has absolutely no effect.



Is that the correct file? I could not locate any Setup.exe file in the other subfolders of the EACore/Cache. I adjusted that file to compatibility with Windows2000 and it had no effect on the installation process unfortunately. It did not enable me to install the file, I get the same Installation Failed error or it hangs at the same point.



I believe the problem is not from the compatibilty of the setup.exe file, but perhaps from the fact that I previously installed the 1.0.3 patch manually before attempting to install Awakenings, because every time I attempt to install, it freezes up at precisely the point where it attempts to install 1.0.3 patch. is that the point where your installation kept freezing?

[punkioinapit713]

I downloaded through comrade and unziped and started running the setup.exe.

That's when I get this:

"This version of the Dragon Age Origins Awakening insteller does not supoort your intalled language of Dragon Age Origins"



I am using Windows 7 and it has language sa English (US)



Is there a patch or something?

[goggsy1990]

i have the very same problem, i dont have the CD as i have digitally downloaded, i would try setting it to win2000 but i cant find the folder i check Computer/Local Disk :C/ Program Files/ EA Games/ EADM i check through the folders and i just cant find the download i know i downloaded it beacuse i've tryed to install it and by the way i use Vista.



Although when i installed it the first time it did the patch thing where it installs it but the then goes to C++ then fails, everytime after that it fails at the patch bit, dont know about you but its freaking pissing me off ive been on Support for 2 hours and i cannot find a solutions for the damn digital downloads please please could someone help me out here ? thanks

[punkioinapit713]

bump

[dredd sweet]

http://help.dragonag...865&p_topview=1



the above link had a fix that worked very well for my installation.



for all of you whom this does not work, i feel your pain. as great as the Dragon Age series is, there seems to be an extraordinary amount of bugs between the games and some people's computers. in this day and age, this is unacceptable; somebody needs to get their act together.



good luck, fellow gamers.

[goggsy1990]

by the way. i managed to work my download, basically if your using Ea download manager, the files that are downloaded needed for the install are hidden so you have to go to help(in start) type hidden files and should come up with option to show hidden files/folders then follow the following computer/C: / ProgramData/ Electronic Arts/ EA cache/cache/ {username} /dragonage_ep1_eu1. zip



NOTE: Program data NOT Program files.



when you are in the downloaded DAO Awakening folder go to SETUP and rightclick go to PROPERTIES then COMPATABILITY then change it to WINDOWS 2000. Hope this helps all of you digital downloaders out there because it took me and my dad freaking ageis to find it out.



good luck.... and if this dosn't work for you all i can suggest is experiment or use the forums



by all goggsy

[stolensnow]

hi guys having a problem on installation... not like you guys have.. it run smoothly until the installer is extracting ep_core1.rar.. i tried waiting for 2 hours but it still wont go to the other files.. i tried re-installing DAO thought it will help but it didn't i still have the problem..



here's what happening..

--------------------------------------------------

Output folder: D:\\Program

Files\\Dragon Age

Extract: unrar.dll... 100%

Extract: SafeRun.exe... 100%

Extract: SafeRun.dll... 100%

Installing update: patch\\DragonAge1.03.exe

Preparing to extract ep1_core.rar... (this may take several seconds) <-- this is the problem.. lol



---------------------------------------------------



hope someone can help.. thnx in advance..

[stolensnow]

is there a manual installation?



like manually extract the files your self?

[raf802]

naughty99 wrote...

Hi Drake thanks for your suggestion -

as I mentioned in my initial posting, I tried adjusting the setup.exe file properties to compatibility for Windows 2000 (the setup.exe file within C:/ProgramData/EACore/Cache/EADM/{username}/dragonage_ep1_eu1 ) - however, this has absolutely no effect.

Is that the correct file? I could not locate any Setup.exe file in the other subfolders of the EACore/Cache. I adjusted that file to compatibility with Windows2000 and it had no effect on the installation process unfortunately. It did not enable me to install the file, I get the same Installation Failed error or it hangs at the same point.

I believe the problem is not from the compatibilty of the setup.exe file, but perhaps from the fact that I previously installed the 1.0.3 patch manually before attempting to install Awakenings, because every time I attempt to install, it freezes up at precisely the point where it attempts to install 1.0.3 patch. is that the point where your installation kept freezing?

i had this error. what i did was right clicked on setup.exe and clicked properties, then i went to the compactbility tab and selected run as: windows 2000.

i then worked.!! my installation was failing at that 1 file.

drake you are a GOD:wub:


[edit] my installation was stopping at the file mentioned above (sometimes it didn't say the brackets) but i did what drake did. p.s. the files were already on my pc and not the disc.

Modifié par raf802, 09 avril 2010 - 01:47 .

[AlexagoN]

I have the following problem, I'd really appreciate some help:



After installing Awakening on PC and clicking play on the launch screen, the screen goes black as if the game were about to start but all of the sudden it kicks me back to desktop and shows an error message "Dragon Age: Origins stopped working". Running it in admin and compatible with Win 2000 doesn't help, any ideas?

[punkioinapit713]

I fixed it. Turns out that after unzipping the files I only needed to put those files into a new folder on my PC. DUH!!! I was trying to run the install from the zip menu.

[BradGreybeard]

Pretty weird that to install this on a Windows 7 PC, we need to run it in Windows 2000 compatibility mode.

Has Bioware not tested their installation software?



Bad work!

[PoKezZ]

"This version of the Dragon Age Origins Awakening insteller does not supoort your intalled language of Dragon Age Origins"



some fix plz?