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PS3 never connects to EA/Bioware server


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6 réponses à ce sujet

#1
MontyQ

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Does EA need more servers or what I tried well over 100 times in the past 3 day and nothing not once has it connect to EA server whats up with that

#2
Rabix99

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if you're getting the 'please try again' message, you're not alone

it is actually connecting to the DA servers, because if you put in incorrect information it tells you

also if you create an account in-game, the account is actually created

but it won't actually let you login





after trying every possible thing I could think of in terms of virtual servers, port forwarding, network settings and the like, I asked EA support, listing all the things I'd tried



They wrote back telling me to reset my modem, and if that didn't fix my problem, email them back



T_T

#3
Rabix99

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Hi there,



Thank you for contacting EA Technical Support.



I apologize for any inconvenience. If you are having trouble connecting online or staying connected while playing the game on your Sony PLAYSTATION 3, please perform the troubleshooting tips listed below:



1.Turn off your modem and leave it un powered for two minutes before restarting it. (This process will restart your Internet connection.)





Because I'd totally write EA listing off the many things I'd tried if I hadn't reset my *********** modem





2.Open the appropriate ports for the PLAYSTATION Network :-



http://support.ea.co...p?p_faqid=11509



3. To test your connection, try creating a new PLAYSTATION Network Account.



* Press the PS button the controller to enter the PLAYSTATION 3 XBM (XrossMediaBar).

* Select the Users tab.

* Select Create a New User Account and press the X button.

* Enter a name for the account and login to the new user account.

* Select the Friends tab.

* Select Sign up for PLAYSTATION Network and press the X button.

(Note: When creating the new PLAYSTATION Network account, please use a different, valid, accessible e-mail address.)



I hope that this will resolve the situation. If you have any other questions, then by all means feel free to let us know. You can also refer to our extensive Self Help Knowledgebase at http://support.ea.com for common technical questions.



Thank you,



Austin

EA Online Support

#4
SilverHawk7

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I got the same thing. The exact same thing. Ultimately, they had me run a traceroute, but I haven't seen any reply since.





Justin

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#5
Xiioware

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try turning on the enable media server option on ps3

#6
MontyQ

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lol seems we all got the same problem and no one knows how to fix it

PS my media server option is turned on :)

Sooo now what lol

Modifié par MontyQ, 08 novembre 2009 - 09:08 .


#7
MontyQ

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ok wooot reset modem and reset wifi now works thanks to above poster your my hero :)