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Community Announcement from Ray and Greg


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#726
Yrkoon

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Ray Muzyka wrote...
. Unfortunately, we encountered some last-minute legal complications around how contests can be structured in different parts of the world that prevented us from including all territories in this first event, even though that was our original goal. 

What a Joke.  You must have hired a tribe of   Blind Monkeys as your legal team.

There's no such law in New York preventing New Yorkers from taking part in an online contest featuring   free non-monitary prizes.  I have a buddy in the Catskills who won an Aleinware computer from a similar  contest/auction thing  just last summer.

#727
Feraele

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Harorrd wrote...

dont you get it? they are ****ing with us, its april first!


Its March 31st here in Canada, sorry. :P

#728
Feraele

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Twitchmonkey wrote...

cynicalsaint1 wrote...

Its not April 1 for awhile yet. Not sure what timezone Bioware is in, but even on the East Coast its still 5:30pm March 31,  and 2:30pm on the west coast.

Also this was posted yesterday


I think they're on mountain time, isn't that when the tokens reset?


They're mountain time,  one province over from British Columbia.   BC is pacific time.

#729
Yrkoon

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The Angry One wrote...

See I'd believe BioWare if EA wasn't part of the equation.
But the are. The guys at BioWare may not have a choice, and they may not like it, but that doesn't halt EA's influence, and I trust EA like I trust British politics.
Which is not at all, in case there was any doubt.

 Agreed.

And by the way, I love how so many people instantly accept an apology that contains no firm, detailed promises from EA  for the future.

And I love the message being sent here:    We can continue to screw you over with no fear.  Why? because all we have to do is come back  later and apologise and voila:  problem solved!

#730
Feraele

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Yrkoon wrote...

The Angry One wrote...

See I'd believe BioWare if EA wasn't part of the equation.
But the are. The guys at BioWare may not have a choice, and they may not like it, but that doesn't halt EA's influence, and I trust EA like I trust British politics.
Which is not at all, in case there was any doubt.

 Agreed.

And by the way, I love how so many people instantly accept an apology that contains no firm, detailed promises from EA  for the future.

And I love the message being sent here:    We can continue to screw you over with no fear.  Why? because all we have to do is come back  later and apologise and voila:  problem solved!


Well..the old saying about the boy who cried wolf..works well here.  

I was perfectly willing to forgive, as far as I am concerned the apology was sincere..and they acknowledged their fanbase. 

If this reoccurs, however..on a regular basis...it definitely won't work so well  the second time *wink*

Modifié par Feraele, 01 avril 2010 - 12:40 .


#731
Twitchmonkey

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Yrkoon wrote...
 Agreed.

And by the way, I love how so many people instantly accept an apology that contains no firm, detailed promises from EA  for the future.

And I love the message being sent here:    We can continue to screw you over with no fear.  Why? because all we have to do is come back  later and apologise and voila:  problem solved!


If it works, why not do it?

#732
Kremae

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Yrkoon wrote
  Agreed.

And by the way, I love how so many people instantly accept an apology that contains no firm, detailed promises from EA  for the future.

And I love the message being sent here:    We can continue to screw you over with no fear.  Why? because all we have to do is come back  later and apologise and voila:  problem solved!

_____________________________________________________________________________________________________

Sorry I don't know how to properly quote on this site as this is pretty much my first post...but the internet is full of many types of people....including those who lie and complain WAY too much for their own good.

But what I'm saying is, as long as they truly mean what they say, "Legal Issues" or just plain lying, about giving every territory the same opportunities as the US (Excluding NY and FL), then I say that is pretty good, as long as the prizes are similar if not the same. There are a horde load of legalities that must be met, and even if they are just lying about that, as long as they mean to give the rest of us a shot, then why not?

#733
Phase0

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Do "territories which were excluded from the Bioware Bazaar" include New York and Florida, or only other countries?

#734
pburp

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Yrkoon wrote...

Ray Muzyka wrote...
. Unfortunately, we encountered some last-minute legal complications around how contests can be structured in different parts of the world that prevented us from including all territories in this first event, even though that was our original goal. 

What a Joke.  You must have hired a tribe of   Blind Monkeys as your legal team.

There's no such law in New York preventing New Yorkers from taking part in an online contest featuring   free non-monitary prizes.  I have a buddy in the Catskills who won an Aleinware computer from a similar  contest/auction thing  just last summer.


so they just excluded new york with no reason at all ? interesting...<_<

#735
cynicalsaint1

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pburp wrote...

Yrkoon wrote...

Ray Muzyka wrote...
. Unfortunately, we encountered some last-minute legal complications around how contests can be structured in different parts of the world that prevented us from including all territories in this first event, even though that was our original goal. 

What a Joke.  You must have hired a tribe of   Blind Monkeys as your legal team.

There's no such law in New York preventing New Yorkers from taking part in an online contest featuring   free non-monitary prizes.  I have a buddy in the Catskills who won an Aleinware computer from a similar  contest/auction thing  just last summer.


so they just excluded new york with no reason at all ? interesting...<_<

They excluded NY and FL because laws that govern these kinds of contests differ from state to state, and NY and FL probably has some weird law that gets in the way of how they want to run this particular contest.

#736
Zaxares

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Thank you, Ray and Greg, for your apology and determination to include the rest of your worldwide fans in your celebration. While I didn't "rant and rave" as many others did, I was sorely disappointed by the initial announcement, and I'm glad to see that I misjudged you. Image IPB
Here's to another 15 years, Bioware! Image IPB

#737
RyuGuitarFreak

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Thank you guys. It's nice to see some answer and consideration, even if it is a little late.



I feel a lot better now.



Congratulations on your 15 years of success and awesome games.



PS: Damn! I'm 30 pages late lol

#738
Varenus Luckmann

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Image IPB


This is amazing. Mindboggling, even.

I am sure that no-one missed the recent debacle that was the big countdown timer and the Bioware Bazaar. Where Bioware basicly hyped something to kingdom come, creating a so-called "Epic Community Event". That, when revealed, excluded the vast majority of the community in favour of what is widely referred to as the underbelly of civilization, the United States of Amerika. Even the homeland of the original Bioware, Canada, was excluded from the 15th-year anniversary fanfare.

Needless to say, people were't pleased. They were then continously ignored and, at times, silenced. I honestly don't expect this log to stick around too long before they decide to do some 21st century book burning.

That said, the realization that the original Bioware is dead and gone wasn't entirely easy, but is now impossible to get away from. Sub-par DLC, a shocking amount of bugs (some gamebreaking even 5 months after release), arrogance, and a complete lack of product support  have all become standard in the new Bioware.

It felt like a wind of fresh air, when it seemed that people were slowly realizing this, as I had, following my attempts to resolve a recent issue, which happened to coincide with this "no u"-event on Bioware's part. People demanded an apology, and rightfully so. They were outraged.

But what really grinds my gears isn't, in the end, even this. It's that it seems that the vast majority of the forum are completely pants-on-head retarded. An apology did come. It blamed the whole thing on "last minute legal issues", which I and others had joked about even as this thing started, because it's a traditional cop-out. A "get out of jail free"-card that multinational corporations pull whenever the issue of inclusiveness come up.

But the fact that lies run rampants in the upper echolons of Bioware and EA doesn't come as any great surprise. What's worse is that people are actually going "Well, at least we got an apology" and accepts this flagrant display of insincerity.

Here's a hot tip for the lot of you: Just because someone says "I sincerely..." doesn't mean that they are sincere. A incinsere person have no problem at all feigning sincerity.

Consider this. Last minute legal issues. Let's say that the apologies as sincere. By that virtue, the statement that the problems were due to legal issues must also be true. For that to be true, we must also accept that:
  • Bioware had no knowledge of these possible legal issues, despite these legal issues being well-known throughout an industry to which they have been a part of for 15 years. There are many corporations that hold many contests that are exclusive to certain regions, exactly due to legal issues. They are unwilling or unable to spend the resources necessary to make an event or contest inclusive.
  • Electronic Arts, a multinational corporate giant with vast resources and a legal department the size of Pluto was also unaware of the fact that different regions had different laws.
  • These legal issues were so prevalent so that they affected every single nation on this planet, except 48 states in the USA.
  • These legal issues cropped up when there were less than 6 days left on an event that has taken, at the very least, several months to plan.
Starting to sound far-fetched? That's because it is. The organizers are either Spongebob Squarepants and Patrick Star, or - more likely since starfishes and sponges have a limited capability to organize real-world and web events - lying. Or just all-out malicious, but I prefer to think that there's still good in the world.

So how are these "apologies" in any way acceptable, if the very foundation for them; the explanation that this was all due to legal issues, are insincere?

Anyone that believes the explanation givens is an idiot, and anyone that accepts the apology is a moron. Anyone that does both is pants-on-head-retarded.

What a load of bull.

Modifié par Varenus Luckmann, 01 avril 2010 - 04:56 .


#739
Varenus Luckmann

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Twitchmonkey wrote...

Yrkoon wrote...
Agreed.

And by the way, I love how so many people instantly accept an apology that contains no firm, detailed promises from EA  for the future.

And I love the message being sent here:    We can continue to screw you over with no fear.  Why? because all we have to do is come back  later and apologise and voila:  problem solved!


If it works, why not do it?

Because it's morally reprehensible?

Now there's a revolutionary thought.

#740
Varenus Luckmann

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Yrkoon wrote...
Agreed.

And by the way, I love how so many people instantly accept an apology that contains no firm, detailed promises from EA  for the future.

And I love the message being sent here:    We can continue to screw you over with no fear.  Why? because all we have to do is come back  later and apologise and voila:  problem solved!

An apology in itself is great.

If it's sincere.

This, however, is laughable. It would've been better if they simply said that they screwed up, or that they honestly have no idea what they were thinking. At least, then, the apology could be considered sincere. But how can someone's apology be considered sincere when it is wrapped in an insincere explanation?

Modifié par Varenus Luckmann, 01 avril 2010 - 04:54 .


#741
Hader102

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Nothing pleases everyone I guess...

#742
MacAllen

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I tried to do it, tried to keep up, but with a job it's not easy.  I've sent in a response to every twit, not gotten a single point for it, because the points are going to folks who can camp it.

What confuses me is why Bioware would do something like this, given what they've said their direction is.  They want 2 million folks in ToR to pay it off.  They're offering what, 100 prizes?  So assuming equal value (which they aren't) and even distribution (which it won't), that's 1,999,900 people who aren't getting squat, at the minimum.

Why post some idiotic contest that's slanted away from the people you want as customers, people with jobs?  I mean, you ONLY run the twits during the day, when I'm in my office.  You know, where I do meetings, do actual work, can't sit and spam Refresh on Twit and type in a reply in the first 90 seconds after it hits.

It just makes no sense.  It guess I'm not in the demographic to play a bioware game, or at least in the demographic that Bioware wants to reward for buying their games.

#743
Rahath

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Varenus Luckmann wrote...

Image IPB


This is amazing. Mindboggling, even.

I am sure that no-one missed the recent debacle that was the big countdown timer and the Bioware Bazaar. Where Bioware basicly hyped something to kingdom come, creating a so-called "Epic Community Event". That, when revealed, excluded the vast majority of the community in favour of what is widely referred to as the underbelly of civilization, the United States of Amerika. Even the homeland of the original Bioware, Canada, was excluded from the 15th-year anniversary fanfare.

Needless to say, people were't pleased. They were then continously ignored and, at times, silenced. I honestly don't expect this log to stick around too long before they decide to do some 21st century book burning.

That said, the realization that the original Bioware is dead and gone wasn't entirely easy, but is now impossible to get away from. Sub-par DLC, a shocking amount of bugs (some gamebreaking even 5 months after release), arrogance, and a complete lack of product support  have all become standard in the new Bioware.

It felt like a wind of fresh air, when it seemed that people were slowly realizing this, as I had, following my attempts to resolve a recent issue, which happened to coincide with this "no u"-event on Bioware's part. People demanded an apology, and rightfully so. They were outraged.

But what really grinds my gears isn't, in the end, even this. It's that it seems that the vast majority of the forum are completely pants-on-head retarded. An apology did come. It blamed the whole thing on "last minute legal issues", which I and others had joked about even as this thing started, because it's a traditional cop-out. A "get out of jail free"-card that multinational corporations pull whenever the issue of inclusiveness come up.

But the fact that lies run rampants in the upper echolons of Bioware and EA doesn't come as any great surprise. What's worse is that people are actually going "Well, at least we got an apology" and accepts this flagrant display of insincerity.

Here's a hot tip for the lot of you: Just because someone says "I sincerely..." doesn't mean that they are sincere. A incinsere person have no problem at all feigning sincerity.

Consider this. Last minute legal issues. Let's say that the apologies as sincere. By that virtue, the statement that the problems were due to legal issues must also be true. For that to be true, we must also accept that:
  • Bioware had no knowledge of these possible legal issues, despite these legal issues being well-known throughout an industry to which they have been a part of for 15 years. There are many corporations that hold many contests that are exclusive to certain regions, exactly due to legal issues. They are unwilling or unable to spend the resources necessary to make an event or contest inclusive.
  • Electronic Arts, a multinational corporate giant with vast resources and a legal department the size of Pluto was also unaware of the fact that different regions had different laws.
  • These legal issues were so prevalent so that they affected every single nation on this planet, except 48 states in the USA.
  • These legal issues cropped up when there were less than 6 days left on an event that has taken, at the very least, several months to plan.
Starting to sound far-fetched? That's because it is. The organizers are either Spongebob Squarepants and Patrick Star, or - more likely since starfishes and sponges have a limited capability to organize real-world and web events - lying. Or just all-out malicious, but I prefer to think that there's still good in the world.

So how are these "apologies" in any way acceptable, if the very foundation for them; the explanation that this was all due to legal issues, are insincere?

Anyone that believes the explanation givens is an idiot, and anyone that accepts the apology is a moron. Anyone that does both is pants-on-head-retarded.

What a load of bull.

Oh finally, someone who seems to get it. I see so few that appear to understand.

Thank you for restoring some of my faith in humanity.

[*]

Modifié par Rahath, 01 avril 2010 - 07:27 .


#744
AngryFrozenWater

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At Varenus Luckmann...



It looks like you have a lot to say and maybe your post makes sense (I don't know yet), but I refuse to read anything from you considering your forum avatar and sig. I am considering reporting you to a moderator.

#745
Kolos2

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Varenus, well said, isnt it amazing how just a few copy/paste words can please people.
Damm sheep

#746
Feraele

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Well..I prefer to believe and MOVE on..what point is there in dwelling on it..they are going to rectify ..their "oversight" or however you would like to call it.



This a game, the Ceo came forward, offered up an apology and a solution. That pretty much covers the bases.



Personally I don't care to sit on these boards for months on end, dreaming up new conspiracies..because Bioware "effed up". We all make mistakes, the companies concerned, heard loud and clear from their fanbase.



Now..if there are future similar "screwups" that seem to be pre-meditated..then yeah..a simple sincere apology and offer to make amends, ...may not cut it.



But to drone on and on about it endlessly after we have been given what we required..doesn't make sense.



Pants on head, sheep or not...this is how I see it. Personally if anyone is to blame for this it would be the top dog...they are the ones that issue the orders...not Bioware.

#747
Feraele

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AngryFrozenWater wrote...

At Varenus Luckmann...

It looks like you have a lot to say and maybe your post makes sense (I don't know yet), but I refuse to read anything from you considering your forum avatar and sig. I am considering reporting you to a moderator.


Lets just say his current signatures are ALOT tamer than previously.   ^^

#748
Crixt

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You guys are getting WAY too angry about something that was posted that will soon be rectified, a day after the contest began.

#749
Massadonious1

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Kolos2 wrote...

Varenus, well said, isnt it amazing how just a few copy/paste words can please people.
Damm sheep


I don't have to accept the apology, but I can at least appreciate that the CEO of a multi-million dollar company would take the time out to address the issue instead of sending one of his PR peons to do his dirty work.

If that makes me a sheep, then so be it.

Image IPB

#750
AngryFrozenWater

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Some time has passed and it allowed me to think about the topic some more. I really don't like the idea behind this competition at all. I don't like to be spammed and I don't like to spam. If BioWare wants to use me as a marketing tool during their 15th anniversary then I am out. I recognized that the switch to a US-only competition was fishy early on. Now I feel that the doctors' apology has more to do with protecting their marketing budget than with a sincere apology.

Modifié par AngryFrozenWater, 01 avril 2010 - 07:51 .