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Cannot Activate Game!! Since when???


1 réponse à ce sujet

#1
Techrev

Techrev
  • Members
  • 13 messages
I purchased Mass Effect 2 from DIRECT2DRIVE on 1/31/10.
I played the game. Finished the game. Awesome game.
I downloaded all of the new DLCs available including hovercraft and outfits
(I even purchased points via PayPal to do this)
Installed the DLCs last night tried to start the game and it said the Disk Couldn't Be Authenticated????
Uninstalled the ENTIRE GAME.
Redownloaded from DIRECT2DRIVE.
Installed this morning. Now it wants me to activate the game ....
Put in my serial. It says SERIAL HAS ALREADY BEEN USED.
(Of course its been used since I already played the game already just fine)
Logged in here and REGISTERED PC VERSION OF THE GAME
Signed in to activation using this account it says COULD NOT ACTIVATE WITH EA ACCOUNT YOU PROVIDED.

I paid for this game ... I paid for content ... Now I cannot play?  WTF?

Modifié par Techrev, 31 mars 2010 - 03:14 .


#2
Don Moar

Don Moar
  • BioWare Employees
  • 137 messages
Hey,



Where are you being prompted to "activate the game"? For example, does this prompt appear during installation, or in the game itself?



If you're being prompted in the game itself, are you talking about being asked to redeem your Cerberus Network code? If you're being prompted to redeem your Cerberus Network code, you should only have to sign-in with the same EA account that you created / used when you redeemed it the first time. Then, the game should recognize you as being entitled to the appropriate content.



If that's the same EA account as the one you're using on these forums, simply go to the left side of the webpage and click Profile | Your Registered Game Promotions to verify that that account is entitled to the content you purchased.



On a side note, did you install the 1.01 patch since you reinstalled ME2?





Don M