14 réponses à ce sujet

[Cat Lance]

My personal problem is that it doesn't seem to want to award me the tokens for uploading characters from the character creator. They made it to the site yesterday, but my token count hasn't updated with it yet. :-/

--Also, is it a one time award of 500 or is it 500 per character? Just out of curiosity. I had thought it was per and a friend thinks it's a one time, just wondering which it is.

Please feel free to post in this thread if you're missing any tokens.

[Snoteye]

It's one time only.

[Cat Lance]

Thanks, Snoteye, now if I could just find out why I'm not getting any tokens at all for it, or receive them! heh

[Snoteye]

And you're sure it hasn't already been granted? How long has the character been uploaded?

[Cat Lance]

Well, I had previously uploaded characters, but uploaded two 2days ago.

[Dsurian]

Another test...after uploading a character using the character creator, check and see if you have a new DLC available (the Lucky Stone). Also, make sure that you followed the directions exactly, listed on the auction page...

If the Lucky Stone shows up, then your profile knows that you uploaded from the character creator, and your tokens should show up sometime soon - if they dont, then PM a Bioware support rep about it (Note: Not the Bioware store support rep). If the Lucky Stone isn't there, then i can only assume that you did something wrong... :/

[Cat Lance]

I already had the lucky stone DLC So, that won't work. They have shown up on my persona page, though.

[Snoteye]

Then it definitely should have worked. Where the character(s) you uploaded newly created for the occasion?

[Cat Lance]

Yupp, I figured I might as well, have fun, so I made totally knew ones. My first ever dwarf, too!

[Snoteye]

Then perhaps save for contacting Jesse I don't know what to do.

[Cat Lance]

Yeah, that was why I posted it to the forums, I figured it's bad form to bother employees directly when there's a forum devoted to website problems. ^^;

[Cat Lance]

AND, problem solved! The points have finally appeared!



If someone who read this thread fixed it, thank you!

[Maria Caliban]

Cat Lance wrote...

--Also, is it a one time award of 500 or is it 500 per character?

500 per character would be so broken.

[Jeff Rousell]

Problem is now fixed. For some reason your account is missing a hidden entitlement the website is using to check if you have uploaded from the Character Creator. I have modified it to check for either the hidden entitlement or the Lucky Stone entitlement granted by the Character Creator. Let me know if those tokens are still not showing up.

[Cat Lance]

Jeff Rousell wrote...

Problem is now fixed. For some reason your account is missing a hidden entitlement the website is using to check if you have uploaded from the Character Creator. I have modified it to check for either the hidden entitlement or the Lucky Stone entitlement granted by the Character Creator. Let me know if those tokens are still not showing up.

They showed up, thank you very much Mr. Rousell!