81 réponses à ce sujet

[Varenus Luckmann]

When I try to log onto my account in-game, it simply says "Unable to Log In. This account has been banned", which is somewhat 'strange' considering two things.

• I am, in fact, not banned on this forum. At least not now, at this moment. I was earlier and somewhat expect to be silenced later, but that's beside the point. Sufficient to say is that we know that I am not banned at this moment.
• This account contains offers and products which I paid for. I will not pretend to have a master's degree in market law, but I have a hard time believing that it'd allow the vendor (EA) to knowingly withold agreed-upon goods (DLC) from the consumer (ME), especially after the transactions of monetary wealth related to said deal.

Since you operate internationally, you're bound by a wide array of different laws. This include Swedish law, as long as you want to operate within Sweden. I don't like you. But please, don't do yourself further disservice acting like petty children.

Fork over the goods, plebes.

[Valsung]

I could somewhat understand being silenced on the forums since I suppose dissenting views are the last thing a company wants to see, especially a publisher so concerned about profits.

However if they have cordoned you off from YOUR content I would suggest spreading the word elsewhere. Websites such as Destructoid, the Consumerist, and social media websites such as reddit/Digg, Twitter etc. What they did would be absolutely heinous, anything past a forum vacation would be just completely ****ing ridiculous. Even if they don't care for the customers (your) satisfaction the last thing they'd like is more negative PR that you could supply.

Like I said before, keep up the good fight man. Hope the EAware reps get back to you on this one and the issue is resolved.

Modifié par Valsung, 01 avril 2010 - 07:47 .

[Varenus Luckmann]

It's actually somewhat surprising that there's even a suspension function for a singleplayer game/account to begin with.

[Valsung]

maybe they made it just for you!



You nasty nasty dissenting fascist! You will buy this crap and like it. You hear me?

[Varenus Luckmann]

Valsung wrote...
maybe they made it just for you!

You nasty nasty dissenting fascist! You will buy this crap and like it. You hear me?

When it comes to mass-produced one-size-fits-all commercialized you-will-like-it-or-lack-it products and marketing, corporate capitalism and monopolism have far more in common with communist economics (now that's an oxymoron for you) than there are differences.

And yes. If it's not somehow made clear, I loathe both. You can keep your sterile hamburgers and your chinese sneakers!

Man, Calgary looks pretty sweet on it's wikipedia page. What's wrong with it?

Modifié par Varenus Luckmann, 01 avril 2010 - 09:07 .

[MajorStranger]

same thing for me:



Mass Effect 2 DLC

Dragon Age DLC

Battlefield 2

Battlefield : Bad Company 2 doesn't work anymore



You can be sure They'll receive a court order from the Canadian Consumer Protection Service and they will pay for that.

[GreedIsNoException]

Maybe they're doing this on porpuse. This is the punishment they're giving for "not being part of the community", "Now I'm just..."



I really side on you guys that the whole Bazaar thing IS unfair but I can access my DLC just fine.

[MajorStranger]

You haven't been banned. I could understand being banned on a forum, but they have no right to make me pay for something then take it back after because I'm not following their rules on a forum. This is Facism. EA has gone too far and now they're going down!

[jon0945]

Seems you fail in reading comprenhension of the EA Online EULA that you all agreed on simply by creating an account.



Allow me to quote the relevant bit.



"EA may also terminate your Account(s) (and access to all related entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, products, or EA's Intellectual Property. You may lose your user names and personas as a result of Account termination. If you have more than one Account, EA may terminate all of your Accounts and all related entitlements. EA may issue you a warning, or EA may immediately terminate any and all Accounts that you have established. You acknowledge that EA is not required to provide you notice before terminating your Account(s). If EA terminates your Account, you may not participate in an EA Service again without EA's express permission. To participate in an EA Service, contact support.ea.com EA reserves the right to refuse to keep Accounts for, and provide EA Services to, any individual. You may not allow individuals whose Accounts have been terminated by EA to use your Account.



If your Account, or a particular subscription for an EA Service associated with your Account, is terminated, no refund will be granted; no online time or other credits (e.g., points in an online game) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your Account or entitlements associated with your Account or the particular EA Service (such as points, tokens or other digital items).



In simple terms, EA has every right on its side in restricting your access to any content you might have paid for

[MajorStranger]

They'll have a lawsuit for that. Everyone must rally to defeat the giant EA who abuse his power

[MajorStranger]

jon0945 wrote...

Seems you fail in reading comprenhension of the EA Online EULA that you all agreed on simply by creating an account.

Allow me to quote the relevant bit.

"EA may also terminate your Account(s) (and access to all related entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, products, or EA's Intellectual Property. You may lose your user names and personas as a result of Account termination. If you have more than one Account, EA may terminate all of your Accounts and all related entitlements. EA may issue you a warning, or EA may immediately terminate any and all Accounts that you have established. You acknowledge that EA is not required to provide you notice before terminating your Account(s). If EA terminates your Account, you may not participate in an EA Service again without EA's express permission. To participate in an EA Service, contact support.ea.com EA reserves the right to refuse to keep Accounts for, and provide EA Services to, any individual. You may not allow individuals whose Accounts have been terminated by EA to use your Account.

If your Account, or a particular subscription for an EA Service associated with your Account, is terminated, no refund will be granted; no online time or other credits (e.g., points in an online game) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your Account or entitlements associated with your Account or the particular EA Service (such as points, tokens or other digital items).

In simple terms, EA has every right on its side in restricting your access to any content you might have paid for

You don't seem to understand THIS ISN'T LEGAL. yOU BOUGHT IT, IT'S YOUR'S END OF THE LINE!

[Valsung]

EULA's are pretty sketchy when they come to legality and no court has really ruled solely on them, the fact that they generally come after purchase and are not actually signed pushes a lot in the consumer's favor. In fact, my cat pushed accept for my DA:O EULA, sorry EAware. They're also vastly over-encompasing and everyone knows it.

Modifié par Valsung, 01 avril 2010 - 09:35 .

[jon0945]

MajorStranger wrote...

You don't seem to understand THIS ISN'T LEGAL. yOU BOUGHT IT, IT'S YOUR'S END OF THE LINE!

Affraid it doesn't work like that, what you're really buying is a license to use their software, they can at any time revoke that license.

You made it legal for them to do so simply by accepting their terms, installing the game and creating an account.

Sure, you might try to fight it, but single guy vs EA's Legal Team the size of Pluto......I don't give much for your chances.

Modifié par jon0945, 01 avril 2010 - 10:35 .

[GreedIsNoException]

"EA may also terminate your Account(s) (and access to all related entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, products, or EA's Intellectual Property."



And here it is, I don't think they've done something?

[GreedIsNoException]

jon0945 wrote...

MajorStranger wrote...

You don't seem to understand THIS ISN'T LEGAL. yOU BOUGHT IT, IT'S YOUR'S END OF THE LINE!

You made it legal for them simply by accepting their terms and creating an account.

Sure, you might try to fight it, but single guy vs EA's Legal Team the size of Pluto......I don't give much for your chances.

Damn, maybe I should hae paid $15 for the Cerberus network... never would have this account, yet I didn't agree with them taking it.

[jon0945]

'Improper use' can be interpreted to mean alot of things

[Valsung]

jon0945 wrote...

MajorStranger wrote...

You don't seem to understand THIS ISN'T LEGAL. yOU BOUGHT IT, IT'S YOUR'S END OF THE LINE!

You made it legal for them simply by accepting their terms and creating an account.

Sure, you might try to fight it, but single guy vs EA's Legal Team the size of Pluto......I don't give much for your chances.

AHA! Pluto is tiny and not even big enough to be a true planet, jokes on you EA!

Anyhow I doubt they'd fight it and there's nothing terribly illegal that has been done by anyone experiencing this issue.

[MajorStranger]

EA has been known and flagged for not always respecting the laws (unpaid hours) but now they are attacking the consummer. I spend 400$ in EA games and this is how they treat me? By rendering all my game unplayable! This isn't legal. Even if they say it, it is not legal.

[Valsung]

Oh, it's April 1st, good one EA!

[jon0945]

Valsung wrote...
there's nothing terribly illegal that has been done by anyone experiencing this issue.

Illegal, no...

Improper (a.ka 'behaving like an ass').......just maybe

[Varenus Luckmann]

jon0945 wrote...
Seems you fail in reading comprenhension of the EA Online EULA that you all agreed on simply by creating an account.

I must stress that it is entirely impossible for me to fail a reading comprehension roll on something I have not attempted to read.

jon0945 wrote...
Allow me to quote the relevant bit.

"EA may also terminate your Account(s) (and access to all related entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, products, or EA's Intellectual Property. You may lose your user names and personas as a result of Account termination. If you have more than one Account, EA may terminate all of your Accounts and all related entitlements. EA may issue you a warning, or EA may immediately terminate any and all Accounts that you have established. You acknowledge that EA is not required to provide you notice before terminating your Account(s). If EA terminates your Account, you may not participate in an EA Service again without EA's express permission. To participate in an EA Service, contact support.ea.com EA reserves the right to refuse to keep Accounts for, and provide EA Services to, any individual. You may not allow individuals whose Accounts have been terminated by EA to use your Account.

If your Account, or a particular subscription for an EA Service associated with your Account, is terminated, no refund will be granted; no online time or other credits (e.g., points in an online game) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your Account or entitlements associated with your Account or the particular EA Service (such as points, tokens or other digital items).

In simple terms, EA has every right on its side in restricting your access to any content you might have paid for.

I'm interested to see if this part of the EULA can be lawfully enforced, actually. In the states, surely, but I could see this part raising some legal questions in a variety of European states.

[Varenus Luckmann]

jon0945 wrote...
Affraid it doesn't work like that, what you're really buying is a license to use their software, they can at any time revoke that license.

You made it legal for them to do so simply by accepting their terms, installing the game and creating an account.

Sure, you might try to fight it, but single guy vs EA's Legal Team the size of Pluto......I don't give much for your chances.

Again. Not US America.

[Varenus Luckmann]

jon0945 wrote...
'Improper use' can be interpreted to mean alot of things

Which is to be interpreted by judges, not you. The definition as of what constitutes improper use is for the court to decide.

jon0945 wrote...
Illegal, no...

Improper (a.ka 'behaving like an ass').......just maybe

Which, I stress, does not constitute a breach of contract.

[Valsung]

Varenus Luckmann wrote...

jon0945 wrote...
Seems you fail in reading comprenhension of the EA Online EULA that you all agreed on simply by creating an account.

I must stress that it is entirely impossible for me to fail a reading comprehension roll on something I have not attempted to read.

jon0945 wrote...
Allow me to quote the relevant bit.

"EA may also terminate your Account(s) (and access to all related entitlements) for violation of this Terms of Service, illegal or improper use of your Account, or illegal or improper use of EA Services, products, or EA's Intellectual Property. You may lose your user names and personas as a result of Account termination. If you have more than one Account, EA may terminate all of your Accounts and all related entitlements. EA may issue you a warning, or EA may immediately terminate any and all Accounts that you have established. You acknowledge that EA is not required to provide you notice before terminating your Account(s). If EA terminates your Account, you may not participate in an EA Service again without EA's express permission. To participate in an EA Service, contact support.ea.com EA reserves the right to refuse to keep Accounts for, and provide EA Services to, any individual. You may not allow individuals whose Accounts have been terminated by EA to use your Account.

If your Account, or a particular subscription for an EA Service associated with your Account, is terminated, no refund will be granted; no online time or other credits (e.g., points in an online game) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your Account or entitlements associated with your Account or the particular EA Service (such as points, tokens or other digital items).

In simple terms, EA has every right on its side in restricting your access to any content you might have paid for.

I'm interested to see if this part of the EULA can be lawfully enforced, actually. In the states, surely, but I could see this part raising some legal questions in a variety of European states.

I heard your pet actually accidentally pushed accept on the EULA for you? did I hear that correctly? Well! Good to know, you're now absolved, have a nice day, here's your DLC back so long as you "agree to the EULA again".

[jon0945]

Varenus Luckmann wrote...

It does not matter where you're from. By accepting the EULA, something you have to do install the software, you agree to the terms provided (You are in fact digitally 'signing the contract' to use your own words). In said contract it says that they can deny/revoke your access to their service if they deem you to be in breech of the rules they have specificed..

And I was not interpreting 'improper use', I was merely suggesting that the term can be applied to a very wide area of behavior. You are correct in that it's something that should be decided by judges should you wish to fight their decision in court.

It's just me, but I think a legal document designed to protect them in the lawsuit happy culture of America should stand up in any courtroom. Business law tend to be pretty uniform in the western world.

Modifié par jon0945, 01 avril 2010 - 11:47 .