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FIX for Game not starting after 1.01A patch. UPDATE! 1.01B released. These fixes are for 1.01A only. Will be updated for 1.01b IF needed.


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#476
Lotus Scriptor

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JironGhrad wrote...

the fixes that it provides are enough to get it playable for some people... and technically the patch doesn't cause any actually problems... the fact that you may be missing a microsoft update causes the problems; which is clearly an end-user problem


You're absolutely right - but it does still seem to me that there should at least be a read-me with the patch to say "This may cause problems unless you have microsoft update blah-blah-blah installed, and you may need to blah blah blah as well."

It's a bit sickening to install the patch and then find yourself stuck and facing the need for fixes/reinstall.

Oh for the good old days when games worked first time out of the box! Now even the patches need patches ... oh dear, I *am* getting old and grumpy Image IPB

But I do take your point, JironGhrad.

#477
Kawira

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Hi, my DA is from EADM and any fix didn't help ;x. Still got error 'bout bad config. Phenom II 940, 3ghz, 4gb ram, GF GTX275, Win7 Ultimate. Any idea?

#478
Supahspankeh

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Privett wrote...

Image IPBAllan Schumacher wrote...

I just wanted to share with everyone that this issue has been reported and filed, and is being investigated.
I
apologize for the inconvenience this has caused for some people.  It's
as nerve racking for us to see that people can't play the game as it is
for you.  I know silence from "official" sources can be unbearable at
times, but we do appreciate your patience.

Also, thank you to
the community that has been able to find some work arounds for people
that were unable to play the game.  It is appreciated.


Allan




Its been a week. Fix these stupid problems or I'm not buying your games again. Its a damn shame I can't put a stop payment on that transaction because I got scammed. Now I've wasted my valuable time running all over the internet installing your fixes that dont work.



Hmm.

I have the same problem in Steam; fortunately I'm in the UK and should a product fail to work as advertised, I can get a refund, which I'll be doing.

I've tried all of the end user workarounds, I was really excited about this game, but it seems Bioware don't want my money. Fair enough; there are plenty of other developers who do.

#479
Sherm-A-Hawk

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I don't know if this is the right thread for this but here goes.  I had the issue of not playing after patch, so I re-installed before looking here for the fix.  Now I have serious issues.  The game shortcuts cannot be found, I cannot patch, it says the game is not installed.  I re-re-install and it gives me a failed install message. I cannot uninstall, as it says the game is not installed.  The game files are still in my hard drive.  I have the purchased DVD, was not a digital download.  If anyone can help with this, would be great.

#480
RaglinMason

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[quote]Supahspankeh wrote...

Its been a week. Fix these stupid problems or I'm not buying your games again. Its a damn shame I can't put a stop payment on that transaction because I got scammed. Now I've wasted my valuable time running all over the internet installing your fixes that dont work.[/quote]


Hmm.

I have the same problem in Steam; fortunately I'm in the UK and should a product fail to work as advertised, I can get a refund, which I'll be doing.

I've tried all of the end user workarounds, I was really excited about this game, but it seems Bioware don't want my money. Fair enough; there are plenty of other developers who do.

[/quote]

You think putting together something this complex is easy?

#481
gourmetfood

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well i was playing this game for a day, love the story line etc. This morning i decided to redeem my in game golum and dragon armor, which i did sucessfully then decided to download the newest 1.01 patch since i did this i cannot launch the game anymore.... anyone know how to fix this?

#482
aZZmodan

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Yep, the first solution worked like a charm. Thank you sir...!

#483
Kawira

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I found issue for Windows 7. It's all because PhysX is inlcluded only for Win XP/Vista. On Nvidia site there is other driver for Vista/7. I think u can attach it to 1st post and to Bio: include all needed drivers please ;>

#484
Dateranoth

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Kawira wrote...

I found issue for Windows 7. It's all because PhysX is inlcluded only for Win XP/Vista. On Nvidia site there is other driver for Vista/7. I think u can attach it to 1st post and to Bio: include all needed drivers please ;>


The PhysX drivers on Nvidia's site are here:

http://www.nvidia.co..._9.09.0814.html

States there that the one download works for these Operating systems:

Windows Vista, Windows Vista 64-bit, Windows 7, Windows 7 64-bit, Windows XP 64-bit, Windows XP

A slightly older version is included with the DVD as well.

#485
Msstif

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Great, got this game today, played the forst 2 hours, loved it, so went for the dowloads and the patch..... now the patched shafted me and it wont load the game, AWSOME....

Modifié par Msstif, 15 novembre 2009 - 08:36 .


#486
JironGhrad

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Msstif wrote...

Great, got this game today, played the forst 2 hours, loved it, so went for the dowloads and the patch..... now the patched shafted me and it wont load the game, AWSOME....


did you try the fixes on page 1?

#487
Msstif

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yes but then it could not find the game and asks me if i want to install it, so trying a reinstall even though there was no uninstall

#488
Msstif

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ok the reinstall seems to have fixed, it, guess we have to start reading about patches and if they work nowadays before blindly applying them

#489
PapaGnome

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paladyn42 wrote...
Ok, cool. That Microsoft update totally did the trick! That said, is there anywhere that actually says the game is now 1.01? I mean I'm assuming the patch worked because my game wouldn't start after(wow, that sounds wierd), but it dosen't actually mention what version it is anywhere. Guess I should have checked my stats beforehand, then I could have compared



JironGhrad wrote...
if you browse to your install location there's a file called daupdater.exe that when run will provide the game version number in it's log



And then when I run it, just installed no problems, my daupdater.exe shows;


11/15/2009 1:44 PM - Found Dragon Age version 1.1

So it is not 1.01 for me.  I just downloaded it, then ran it, then opened the game.  Haven't started to play yet.  I am going to reboot first.  Read someone installed patch and all is well, then went to play later and it didn't work.  So I figured I would restart the computer and see what happens.

#490
JironGhrad

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PapaGnome wrote...

paladyn42 wrote...
Ok, cool. That Microsoft update totally did the trick! That said, is there anywhere that actually says the game is now 1.01? I mean I'm assuming the patch worked because my game wouldn't start after(wow, that sounds wierd), but it dosen't actually mention what version it is anywhere. Guess I should have checked my stats beforehand, then I could have compared



JironGhrad wrote...
if you browse to your install location there's a file called daupdater.exe that when run will provide the game version number in it's log



And then when I run it, just installed no problems, my daupdater.exe shows;


11/15/2009 1:44 PM - Found Dragon Age version 1.1

So it is not 1.01 for me.  I just downloaded it, then ran it, then opened the game.  Haven't started to play yet.  I am going to reboot first.  Read someone installed patch and all is well, then went to play later and it didn't work.  So I figured I would restart the computer and see what happens.



Interestingly since I posted that, mine also shows 1.1 now; so maybe there's something updating in the background...

#491
PapaGnome

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JironGhrad wrote...

Interestingly since I posted that, mine also shows 1.1 now; so maybe there's something updating in the background...


And to confirm, I am able to play with my DLC's and saved games after installing patch.  I downloaded the patch (only the one right?) and it says patch 1.01a; yet get 1.1 as displayed under daupdater.

I am with the idea too of having the version number displayed on the opening screen somewhere.  Not that it is too important to view all the time, but there does need to be someway to tell what version you have at a quick glance, not via opening up a separate file folder and running a program to find the version.

#492
JironGhrad

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it will also pull up in the configuration utility under "game" in the left list and it does show 1.01 there currently

#493
Balticon7

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------------------

System Information

------------------

Time of this report: 11/15/2009, 19:34:40

Machine name: ILUVATAR

Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.090803-2339)

Language: English (Regional Setting: English)

System Manufacturer: Dell Inc.

System Model: MXG071

BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10

Processor: Intel® Core™2 Extreme CPU X7900 @ 2.80GHz (2 CPUs), ~2.8GHz

Memory: 3070MB RAM

Page File: 1699MB used, 4641MB available

Windows Dir: C:\\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

DxDiag Version: 7.00.6002.18107 32bit Unicode

------------

DxDiag Notes

------------

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Sound Tab 2: No problems found.

Input Tab: No problems found.



--------------------

DirectX Debug Levels

--------------------

Direct3D: 0/4 (retail)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (retail)

DirectMusic: 0/5 (retail)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)



---------------

Display Devices

---------------

Card name: NVIDIA GeForce 8800M GTX

Manufacturer: NVIDIA

Chip type: GeForce 8800M GTX

DAC type: Integrated RAMDAC

Device Key: Enum\\PCI\\VEN_10DE&DEV_060C&SUBSYS_019C1028&REV_A2

Display Memory: 1778 MB

Dedicated Memory: 499 MB

Shared Memory: 1279 MB

Current Mode: 1920 x 1200 (32 bit) (60Hz)

Monitor: Generic PnP Monitor

Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll

Driver Version: 8.16.0011.8681 (English)

DDI Version: 10

BGRA Supported: Yes

Driver Attributes: Final Retail

Driver Date/Size: 8/19/2009 13:35:00, 7660544 bytes

WHQL Logo'd: Yes

WHQL Date Stamp:

Device Identifier: {D7B71E3E-454C-11CF-7152-97211DC2C535}

Vendor ID: 0x10DE

Device ID: 0x060C

SubSys ID: 0x019C1028

Revision ID: 0x00A2

Revision ID: 0x00A2

Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C



this is my dxdiag game freezes after i click play (the play button works). every fix has been tried scaned for viruses reinstalled several times nothing any ideas?


#494
Tregister1973

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Is there a certain order this should be done in to applay the fix?

#495
JironGhrad

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Tregister1973 wrote...

Is there a certain order this should be done in to applay the fix?


A certain order that what should be done? Installing the VC++ ATL security update?

If you're speaking of a game not yet installed, then I suggest installing the game, running the ATL update and getting your DLC, and then patching.

#496
CalibanX

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Very sad. The listed downloads did not solve my problem. I've tried 3 times with no success. My pc is XP/32 bit. I wish I could use this patch. :(

#497
JironGhrad

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CalibanX wrote...

Very sad. The listed downloads did not solve my problem. I've tried 3 times with no success. My pc is XP/32 bit. I wish I could use this patch. :(


did you also try the microsoft update link and follow those directions? Are you having the non-clickable play button problem or something else?

#498
Titius.Vibius

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Patch 1.01b is up, I wonder what kind of abominations will appear in DAO.

#499
Numbnumb27

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Patch 1.01b still has issues!! After installing and going back into my game it lost my entire last save! I had completed the back alley quest and now it is unfinished.

Whatever you do DO NOT INSTALL 1.01b.

#500
Dateranoth

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Tested 1.01b on both DVD and EADM install. It does install the needed Visual C++ runtime and fixes the Games Explorer not working.