30 réponses à ce sujet

[Speakeasy13]

Operating System: Windows Vista™ Home Premium (6.0, Build 6001) SP 1 (6001.vistasp1_gdr.090302-1506)
Language: English (Regional Setting: English)
System Manufacturer: Hewlett-Packard
System Model: Compaq Presario CQ60 Notebook PC
BIOS: Default System BIOS
Processor: Intel® Core™2 Duo CPU     T5800  @ 2.00GHz (2 CPUs), ~2.0GHz
Memory: 3068MB RAM
Page File: 1248MB used, 5096MB available
Windows Dir: C:\\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

Card name: NVIDIA GeForce 9200M GE
Manufacturer: NVIDIA
Chip type: GeForce 9200M GE
DAC type: Integrated RAMDAC
Device Key: Enum\\PCI\\VEN_10DE&DEV_06E8&SUBSYS_360B103C&REV_A1
Display Memory: 1521 MB
Dedicated Memory: 243 MB
Shared Memory: 1278 MB
Current Mode: 1366 x 768 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver Version: 8.16.0011.8681 (English)
DDI Version: 10
Driver Attributes: Final Retail

Hi, above is my laptop's specs. Priror to downloading the Kasumi DLC I have very little trouble running the game (I have Patch 1.01), save some occassional crashes and the NVIDIA bug that causes the game to crash at an N7 mission. However said random crash became VERY frequent after Kasumi. In fact, having Kasumi on anything other than her loyalty mission will cause the game to crash SEVERAL times during each mission. This is very frustrating and seem to be a unique case noone else is experiencing. Any support would be appreciated.

[schall0]

I'm having the problem too. My character is stuck on omega (when my game loads), and I can't even get back to the Normandy.



-----

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

Language: English (Regional Setting: English)

System Manufacturer: System manufacturer

System Model: System Product Name

BIOS: BIOS Date: 07/17/09 19:50:55 Ver: 08.00.15

Processor: AMD Phenom™ II X4 955 Processor (4 CPUs), ~3.2GHz

Memory: 6144MB RAM

Available OS Memory: 6144MB RAM

Page File: 1825MB used, 10458MB available

Windows Dir: C:\\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

User DPI Setting: Using System DPI

System DPI Setting: 96 DPI (100 percent)

DWM DPI Scaling: Disabled

DxDiag Version: 6.01.7600.16385 32bit Unicode



Card name: ATI Radeon HD 4800 Series

Manufacturer: ATI Technologies Inc.

Chip type: ATI display adapter (0x9440)

DAC type: Internal DAC(400MHz)

Device Key: Enum\\PCI\\VEN_1002&DEV_9440&SUBSYS_20071787&REV_00

Display Memory: 3830 MB

Dedicated Memory: 1015 MB

Shared Memory: 2815 MB

Current Mode: 1680 x 1050 (32 bit) (60Hz)

Monitor Name: Generic PnP Monitor

Monitor Model: L206W

Monitor Id: GSM5669

Native Mode: 1680 x 1050(p) (59.883Hz)

Output Type: DVI

Driver Name: atiu9p64 aticfx64 aticfx64 atiu9pag aticfx32 aticfx32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a atitmm64

Driver File Version: ()

Driver Version: 8.702.0.0

DDI Version: 10.1

Driver Model: WDDM 1.1

Driver Attributes: Final Retail

[Siegdrifa]

I noticed the same problem.

I have all dlc installed and i played about 130h from different characters, 0 random crash (was i lucky ?).

Since i got Kasumi dlc, i have one random crash every 30min ou 2 hour, not a very big problem (if it crash after a quick save) but i would like the stability back.

I play in insane difficulty and i would hate to get one crash after 30minutes of hard fight.

[Speakeasy13]

Siegdrifa wrote...

I noticed the same problem.

I have all dlc installed and i played about 130h from different characters, 0 random crash (was i lucky ?).

Since i got Kasumi dlc, i have one random crash every 30min ou 2 hour, not a very big problem (if it crash after a quick save) but i would like the stability back.

I play in insane difficulty and i would hate to get one crash after 30minutes of hard fight.

Exactly. Glad to see I'm not the only one experiencing the problem (not that I'm glad you guys have to put up with this...)

I was at Mordin's recruitment mission and at the last fight (Insanity Difficulty). I have to load cure-turn on fan-turn on another fan without any autosave inbetween. And the game is garanteed to crash somewhere in that prolonged fight.

[Speakeasy13]

Well, with the game crashing every 15min or so, there's no way I can get through some of the longer fights, such as the fight against Donovan Hock and his wave of mercs. Thx to Kasumi (whom I've anticipated for months), my game is now utterly UNPLAYABLE. I wonder how often does someone from Bioware actually replies to these threads and provide advice? Because I could really use some now:/

[schall0]

still looking for information from a mod or dev or anything as to what to do

[Virodhi]

Edit: Never mind. Worked it out. Unrelated issue.

Modifié par Virodhi, 10 avril 2010 - 12:04 .

[Speakeasy13]

Virodhi wrote...

Edit: Never mind. Worked it out. Unrelated issue.

Well it might help us figure out our issues. Care to share with us?

[schall0]

dum dee dum dee dum

[Speakeasy13]

doo bee doo doo doo

[slicer477]

I'm having the same issue too! I noticed it after I installed the Hammerhead DLC and even with Kusumi its still crashing every 10-15 minutes!



Does your systems crash and you need to reset? mine does.



I have other games with higher graphics and they work perfect so must be the game, I hope...

[Speakeasy13]

Well my system doesn't crash. And the game functions perfectly otherwise. It'd be like it's running very smoothly and then all of a sudden out of the blue it just returns to Vista.



On a whim, I emptied my temp files (there were 1.3GB of em...) and the problem seemed to improved slightly, now it's down to a crash per hour. But still... any official explanation will be nice.

[slicer477]

hmm im using windows 7, problems usually seem to amplify with it compared to vista. I'm gonna try and reinstall without any dlc in and see if it crashes.

[slicer477]

well I think my issue is with my video card, seems dragon age freezes too.



Strangely BF2BC works perfectly full graphics with 1650x1080 resolution, and never freezes.



I notice mass effect will last longer if I lower the graphics, in my experience this means I'll be forking out more money on a new video card

[Speakeasy13]

Still not a satisfactory solution for me...

[angrybrownman]

Well I'll join the group. I've been having issues since I downloaded and installed all the DLC available. I think its a graphics related issue, because my computer will reboot (yes reboot) at certain points in the game. 1st time was when I awakened Grunt, 2nd time, for 4 straight times, is when I try to contact Kasumi on the Citadel, and this last time was when I was doing the mission for Zaeed and an explosion caught. My specs are:

------------------

Time of this report: 4/13/2010, 13:35:25

Machine name: MELVYN-PC

Operating System: Windows Vista™ Home Premium (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.100218-0019)

Language: English (Regional Setting: English)

System Manufacturer: DELL Inc.

System Model: XPS 730X

BIOS: Default System BIOS

Processor: Intel® Core™ i7 CPU 965 @ 3.20GHz (8 CPUs), ~3.2GHz

Memory: 6134MB RAM

Page File: 3175MB used, 9204MB available

Windows Dir: C:\\Windows

DirectX Version: DirectX 11

DX Setup Parameters: Not found

DxDiag Version: 7.00.6002.18107 32bit Unicode

Card name: ATI Radeon HD 4870 X2

Manufacturer: ATI Technologies Inc.

Chip type: ATI display adapter (0x9441)

DAC type: Internal DAC(400MHz)

Device Key: Enum\\PCI\\VEN_1002&DEV_9441&SUBSYS_25421028&REV_00

Display Memory: 3826 MB

Dedicated Memory: 1014 MB

Shared Memory: 2811 MB

Current Mode: 1920 x 1080 (32 bit) (60Hz)

Monitor: Generic PnP Monitor



Any suggestions on how to fix?

[slicer477]

what's really weird is dragon age will freeze too, but only on my login, it was working fine on another login (windows login) but mass effect 2 still crashes/freezes on both logins.



This only started happening when I installed the Hammerhead DLC, I'm thinking bioware sabotaged my pc!!!

[Herethos]

What if you create a fresh new user account in windows and try playing from that?

[Speakeasy13]

Herethos wrote...

What if you create a fresh new user account in windows and try playing from that?

Would you mind explaining why that might help?

Damn it Bioware, I can't play the game in its broken state and I'm in withdrawal! Help!

Modifié par Speakeasy13, 14 avril 2010 - 05:06 .

[Jubalee0400]

Beat the game 3 times before, no single crash, downloaded Kasumi DLC and now my game crashes straight up right after loading at the Archangels Base. ??? this is inconvenient

[Speakeasy13]

Jubalee0400 wrote...

Beat the game 3 times before, no single crash, downloaded Kasumi DLC and now my game crashes straight up right after loading at the Archangels Base. ??? this is inconvenient

List your specs here, see if the devs can do anything.

[schall0]

bump cause i sure would like to play ME2 again

[slicer477]

try reinstalling then patch then install the dlc again,

or go into your mass effect directory and delete the kasumi from the DLC folder and see if it still crashes.

[Speakeasy13]

slicer477 wrote...

try reinstalling then patch then install the dlc again,
or go into your mass effect directory and delete the kasumi from the DLC folder and see if it still crashes.

Did it work for you? Didn't for me:/

[slicer477]

Speakeasy13 wrote...

slicer477 wrote...

try reinstalling then patch then install the dlc again,
or go into your mass effect directory and delete the kasumi from the DLC folder and see if it still crashes.

Did it work for you? Didn't for me:/

I had crashes but it turned out to be my video card which I fixed. Now I'm going to have to not thrash the living daylights out of it because the first sign it's on it's way out has surfaced.

Did it still crash when you removed only kasumi? Although you wont be able to load any save after you installed kasumi.