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Gathering Technical Information for Stability and Performance Issues


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#251
TMZuk

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I guess all your staff is busy working on your upcoming mmog. I won't be bying that. I won't buy ANYTHING from Bioware, before you release a patch to fix this mess. My game keep crashing, and it always happens in the middle of combat!!!!

#252
Gorath Alpha

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Sorry I can't offer you an optimistic outlook.  I thought that this style of reporting was already defective, and offered an alternative "How to Really Report Problems with your PC Version".  My reasoning was that "collection" should be off-forum, where it could be in any format at all, but within the forum, other gamers are the primary readers with whom interaction is possible, and Victor's proposal defeats that resource.

Further, since AFAIK, Bioware has never been particularly forthcoming about their patching procedures, schedules, priorites, anything -- then all that such a collection proposal would lead toward was user frustration. 

The archives are all there.  You can read them on the Legacy forums.  They have literally always been uncommunicative after the fact comared to before releases, as far back as I have direct experience with (NWN-1).

#253
mogon

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OK here is something: I have invisible objets in the game for some reason I can't go through a spot because it says invisible object.

I was at the mountain top and after i got the ashes i coudl not leave the out the same door i came inbecause it said invisible objetc then I restarted the game and as a mage and went to owein to get the rod of fire and in front of him was an invisible object.A BUG!!!!


#254
Guest_Elps_*

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I started to transfer all the system specs in this thread into a spreadsheet, thinking it might help Bioware move faster on identifying and fixing bugs. I got about half way through before getting bored & giving up, but by then I was noticing something that most people are reporting - DirectX versions that are higher than the version of DirectX the game uses.

It's a common misconception that later versions of DirectX are backward compatible. This was true until DirectX 10 was released. Since then DirectX has basically had basic backward compatibility emulation.

If your PC had DirectX 9.0c (November 2007) on it and you later upgraded, you probably don't need to worry about DirectX as upgrades usually leave the old DLL's intact while adding the new version. You also don't need to worry about it if you allowed DA:O to install DirectX 9.0c when you first installed the game. 

If, however, your PC has a clean install of any version of DirectX that is later than 9.0c (and you didn't select the option to install 9.0c when you installed DA:O), its worth adding 9.0c to your system. DON'T try uninstalling your current version (thats not necessary and can cause instability) - you just want to add the 9.0c runtimes to support the game.

More info here: http://social.biowar...2604940#2605044

There are dozens of people here reporting that their systems have DirectX 11. A clean install of Win 7 gives that version and DA has problems if you don't add those DirectX 9.0c DLL's. The Win 7 DirectX compatibility just doesn't support DA fully.

 

#255
DeadJediJamie

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Elps wrote...

I started to transfer all the system specs in this thread into a spreadsheet, thinking it might help Bioware move faster on identifying and fixing bugs. I got about half way through before getting bored & giving up, but by then I was noticing something that most people are reporting - DirectX versions that are higher than the version of DirectX the game uses.

It's a common misconception that later versions of DirectX are backward compatible. This was true until DirectX 10 was released. Since then DirectX has basically had basic backward compatibility emulation.

If your PC had DirectX 9.0c (November 2007) on it and you later upgraded, you probably don't need to worry about DirectX as upgrades usually leave the old DLL's intact while adding the new version. You also don't need to worry about it if you allowed DA:O to install DirectX 9.0c when you first installed the game. 

If, however, your PC has a clean install of any version of DirectX that is later than 9.0c (and you didn't select the option to install 9.0c when you installed DA:O), its worth adding 9.0c to your system. DON'T try uninstalling your current version (thats not necessary and can cause instability) - you just want to add the 9.0c runtimes to support the game.

More info here: http://social.biowar...2604940#2605044

There are dozens of people here reporting that their systems have DirectX 11. A clean install of Win 7 gives that version and DA has problems if you don't add those DirectX 9.0c DLL's. The Win 7 DirectX compatibility just doesn't support DA fully.

 



This does nothing. I've installed the full developer redistributable, recent updates from the Direct X website and the Direct X version on the Dragon Age disk and the crashes persist regardless.

I'm sorry, but everything points to buggy code since disabling 3 cores fixes it for me.

#256
Guest_Elps_*

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DeadJediJamie wrote...

Elps wrote...

I started to transfer all the system specs in this thread into a spreadsheet, thinking it might help Bioware move faster on identifying and fixing bugs. I got about half way through before getting bored & giving up, but by then I was noticing something that most people are reporting - DirectX versions that are higher than the version of DirectX the game uses.

It's a common misconception that later versions of DirectX are backward compatible. This was true until DirectX 10 was released. Since then DirectX has basically had basic backward compatibility emulation.

If your PC had DirectX 9.0c (November 2007) on it and you later upgraded, you probably don't need to worry about DirectX as upgrades usually leave the old DLL's intact while adding the new version. You also don't need to worry about it if you allowed DA:O to install DirectX 9.0c when you first installed the game. 

If, however, your PC has a clean install of any version of DirectX that is later than 9.0c (and you didn't select the option to install 9.0c when you installed DA:O), its worth adding 9.0c to your system. DON'T try uninstalling your current version (thats not necessary and can cause instability) - you just want to add the 9.0c runtimes to support the game.

More info here: http://social.biowar...2604940#2605044

There are dozens of people here reporting that their systems have DirectX 11. A clean install of Win 7 gives that version and DA has problems if you don't add those DirectX 9.0c DLL's. The Win 7 DirectX compatibility just doesn't support DA fully.

 



This does nothing. I've installed the full developer redistributable, recent updates from the Direct X website and the Direct X version on the Dragon Age disk and the crashes persist regardless.

I'm sorry, but everything points to buggy code since disabling 3 cores fixes it for me.


I wasn't suggesting it would fix buggy code, but I was offering it as one aspect of PC setup that people need to be aware of, especially those who are having problems with DA:Origins (which runs far better on multiple cores than it does on a single core). Patch 1.03 is a different issue altogether. 

For your crashes, have you looked at the Dragon Age event logs? DA crashes are detailed there so if its the game itself crashing its worth keeping an eye on the logs to see what is going on at the time it fails. 

#257
IIell

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Processor: AMD Phenom™ 9500 Quad-Core Processor 2.2ghz
Memory: 4GB DDR2
Display: NVIDIA GeForce 9600 GSO 768MB
Sound: Realtek High Definition Audio
Windows: Microsoft® Windows Vista™ Home Premium 64bit
DirectX: DirectX 11/ 9.0c
Versions: I assume you mean game versions. Origins Retail and 1.03

EDIT: Side note: The game isn't crashing. The performance is my issue. After 5-10 of playing, or during/after any combat, the game becomes unplayable. 1-2 FPS, sometimes zero FPS. I've actually almost beat the game by playing for 5-10 minutes and then quick saving. Constantly restarting the game is the only way I can play this game. Also, every other game I play works just fine...

Modifié par IIell, 03 juin 2010 - 09:49 .


#258
Lethane

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I keep gettin a pop up after i first log on and then it closes to desktop it says its stopped working here is the reports u asked for

- <device0 name="processor">


  <property0 name="clockspeed">1825</property0>

  <property1 name="clockspeed.units">MHz</property1>

  <property2 name="family">6</property2>

  <property3 name="model">15</property3>

  <property4 name="name">Intel® Core™2 CPU T5600 @ 1.83GHz</property4>

  <property5 name="numcores">2</property5>

  <property6 name="numprocessors">1</property6>

  <property7 name="stepping">6</property7>

  </device3>

- <device4 name="memory">


  <property0 name="pagefile.avail">3552272384</property0>

  <property1 name="pagefile.total">4536066048</property1>

  <property2 name="pagefile.used">983793664</property2>

  <property3 name="physical.avail">1322061824</property3>

  <property4 name="physical.load">38</property4>

  <property5 name="physical.load.units">%</property5>

  <property6 name="physical.total">2145386496</property6>

  <property7 name="physical.used">822603776</property7>

  <property8 name="virtual.avail">2053775360</property8>

  <property9 name="virtual.total">2147352576</property9>

  <property10 name="virtual.used">93577216</property10>
  </device4>

- <device5 name="display">


  <property0 name="bpp">32</property0>

  <property1 name="driver.distversion">179.91</property1>

  <property2 name="driver.friendlyversion">179.91</property2>

  <property3 name="driver.name">nvd3dum.dll</property3>

  <property4 name="driver.version">7.15.11.7991</property4>

  <property5 name="height">800</property5>

  <property6 name="monitor">Generic PnP Monitor</property6>

  <property7 name="name">NVIDIA GeForce Go 7400</property7>

  <property8 name="refresh">60</property8>

  <property9 name="refresh.units">Hz</property9>

  <property10 name="resolutions">1024 x 768 x 60;1280 x 720 x 60;1280 x 800 x 60;320 x 200 x 60;320 x 240 x 60;400 x 300 x 60;480 x 360 x 60;512 x 384 x 60;640 x 400 x 60;640 x 480 x 60;720 x 480 x 60;720 x 576 x 60;800 x 600 x 60</property10>

  <property11 name="vendor">NVIDIA</property11>

  <property12 name="vram">134217728</property12>

  <property13 name="vram.desc">888 MB</property13>

  <property14 name="vram.units">B</property14>

  <property15 name="width">1280</property15>
  </device5>

- <device6 name="sound">


  <property0 name="driver.name">CHDRT32.sys</property0>

  <property1 name="driver.version">4.33.1.0</property1>

  <property2 name="name">Speakers (Conexant High Definition Audio)</property2>

  <property3 name="vendor">Conexant</property3>
  </device6>

- <device7 name="sound">


  <property0 name="driver.name">CHDRT32.sys</property0>

  <property1 name="driver.version">4.33.1.0</property1>

  <property2 name="name">SPDIF Interface (Conexant High Definition Audio)</property2>

  <property3 name="vendor">Conexant</property3>
  </device7>

- <device8 name="speaker">


  <property0 name="configuration">Desktop stereo speakers</property0>
  </device8>

  </device11>

- <device12 name="windows">


  <property0 name="buildNumber">6002</property0>

  <property1 name="buildType">Multiprocessor Free</property1>

  <property2 name="caption">Microsoft® Windows Vista™ Home Basic</property2>

  <property3 name="codeSet">1252</property3>

  <property4 name="countryCode">1</property4>

  <property5 name="csdVersion">Service Pack 2</property5>

  <property6 name="defaultSystemCountryCode">US</property6>

  <property7 name="defaultSystemCountryName">United States</property7>

  <property8 name="defaultSystemLanguageCode">en</property8>

  <property9 name="defaultSystemLanguageID">0409</property9>

  <property10 name="defaultSystemLanguageName">English</property10>

  <property11 name="defaultUserCountryCode">US</property11>

  <property12 name="defaultUserCountryName">United States</property12>

  <property13 name="defaultUserLanguageCode">en</property13>

  <property14 name="defaultUserLanguageID">0409</property14>

  <property15 name="defaultUserLanguageName">English</property15>

  <property16 name="locale">0409</property16>

  <property17 name="osLanguage">1033</property17>

  <property18 name="osType">18</property18>

  <property19 name="productType">1</property19>

  <property20 name="servicePackMajorVersion">2</property20>

  <property21 name="servicePackMinorVersion">0</property21>

  <property22 name="userIsAdmin">true</property22>

  <property23 name="version">6.0.6002</property23>
  </device12>

- <device13 name="directx">


  <property0 name="description">DirectX 11</property0>

  <property1 name="version">0.0.0.0</property1>
  </device13>
thnksImage IPB

#259
Gorath Alpha

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Lethane wrote...

I keep gettin a pop up after i first log on and then it closes to desktop it says its stopped working

  NVIDIA GeForce Go 7400

thnksImage IPB

That's exactly what is to be expected from a grossly underpowered laptop video device.

The minimum is a 6600 GT, officially, but that was just so much Pie in the Sky Marketing BS (dreamdust).

Practically speaking, a 6800 was the real minimum Geforce, way above a tinker toy of a card like a 7400.

And modern laptops cannot be upgraded any more -- not for graphics or for CPU.

Windows XP Minimum Specifications
OS: Windows XP with SP3
CPU: Intel Core 2 Single (or equivalent) running at 1.6Ghz or greater
AMD 64 (or equivalent) running at 2.0Ghz or greater
RAM: 1 GB or more
DVD ROM (Physical copy)
20 GB HD space
Video: ATI Radeon X850 256MB or greater (either this is wrong)
NVIDIA GeForce 6600 GT 128MB or greater (or this one is wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, for small textures - it will take a Radeon X1650 XT (or X1800 GTO) for medium or better textures)

Video Card Rankings (DA: O):

social.bioware.com/forum/1/topic/58/index/128343

www.gpureview.com/show_cards.php

Official Game Requirements are never covered / changed through patching.  When you ignore the label on the box, there is no recourse.  EA doesn't even support laptops with decent video.  

About four months now, after the terrible patch 1.03 was released, and never withdrawn when it proved to be awful, we have a message from Victor that they may soon fix three bugs, out of the hundreds.  Isn't that just marvelous?  

 

Modifié par Gorath Alpha, 05 juin 2010 - 07:50 .


#260
CrustyCat

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Hey Gorath, you seem to be getting a little irritated...:blink:  Aren't you getting tired of responding to all the same questions over and over?...:D Is my video card good enough?  I have a STB Velocity 128, will it work?  Just kidding...:whistle:

#261
Gorath Alpha

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I ignore a sizable proportion that are repeated too often, to let someone else, anyone else, have their turn criticizing the blindness of the noobs skipping past the SEARCH. 

There is one "annoyance button" that can often get a rise out of me.  When you DEFEND the poor quality of any machine equipped with nothing better than Intel's bad excuse for video, I may get sarcastic / snappish . .

So far, with the two "current" Bioware games, I've been able to resist sarcasm and snappishness toward Bioware's own people, except for their practically nonexistent moderation in the DA forum here.  Several times, in spite of reporting, in spite of sending PMs to moderators, bad messagers' nastiness has persisted literally for DAYS before they finally deigned to take notice. 

At first, for this forum, I could depend on Euryterid to spot and correct such crap about as soon as I saw it myself.  But he seems to have chose to withdraw from moderating, possibly because of nonsensical policies coming down from the top, however, I don't know that with certainty (he has added a comment in this forum for the first time in a week or so, after I posted this comment). 

At first, I could send a PM to Euripterid or to Don Moar, and something would be done reasonably soon.  I've known for many months that the "Report this post" and "Report this member" buttons were sending the comments to EA, which adds a delay loop to the notice. 

When PMs to both of those moderators went unhandled, I gave up on them.  But I have been critical about the bad job being done (not done) now in here. 

Gorath
-

Modifié par Gorath Alpha, 07 juin 2010 - 01:53 .


#262
Clemens von Butterlick

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After upgrading to patch 1.3, I have had frequent crashing issues.  I can only usually play the game from 15 minutes to an hour before crashing.  My requested information follows:



- <device0 name="processor">


  <property0 name="clockspeed">2662</property0>

  <property1 name="clockspeed.units">MHz</property1>

  <property2 name="family">6</property2>

  <property3 name="model">15</property3>

  <property4 name="name">Intel® Core™2 Quad CPU @ 2.66GHz</property4>

  <property5 name="numcores">4</property5>

  <property6 name="numprocessors">1</property6>

  <property7 name="stepping">7</property7>
  </device0>

- <device1 name="storage">


  <property0 name="filesystem">NTFS</property0>

  <property1 name="letter">C:\\</property1>

  <property2 name="model">ST325082 0AS SCSI Disk Device</property2>

  <property3 name="name" />

  <property4 name="shellType">Local Disk</property4>

  <property5 name="space.free">13711085568</property5>

  <property6 name="space.total">250056704000</property6>

  <property7 name="type">Local Disk</property7>
  </device1>

- <device2 name="storage">


  <property0 name="filesystem">NTFS</property0>

  <property1 name="letter">K:\\</property1>

  <property2 name="model">ST375064 0AS SCSI Disk Device</property2>

  <property3 name="name">New Volume</property3>

  <property4 name="shellType">Local Disk</property4>

  <property5 name="space.free">656650797056</property5>

  <property6 name="space.total">750153363456</property6>

  <property7 name="type">Local Disk</property7>
  </device2>

- <device3 name="storage">


  <property0 name="filesystem" />

  <property1 name="letter">D:\\</property1>

  <property2 name="model">HL-DT-ST DVD-RAM GH22NP20 ATA Device</property2>

  <property3 name="name">DragonAge</property3>

  <property4 name="shellType">CD Drive</property4>

  <property5 name="space.free">0</property5>

  <property6 name="space.total">0</property6>

  <property7 name="type">CD/DVD Drive</property7>
  </device3>

- <device4 name="memory">


  <property0 name="pagefile.avail">6830370816</property0>

  <property1 name="pagefile.total">8584957952</property1>

  <property2 name="pagefile.used">1754587136</property2>

  <property3 name="physical.avail">2920202240</property3>

  <property4 name="physical.load">31</property4>

  <property5 name="physical.load.units">%</property5>

  <property6 name="physical.total">4292870144</property6>

  <property7 name="physical.used">1373249536</property7>

  <property8 name="virtual.avail">2008109056</property8>

  <property9 name="virtual.total">2147352576</property9>

  <property10 name="virtual.used">139243520</property10>
  </device4>

- <device5 name="display">


  <property0 name="bpp">32</property0>

  <property1 name="driver.distversion">197.45</property1>

  <property2 name="driver.friendlyversion">197.45</property2>

  <property3 name="driver.name">nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um</property3>

  <property4 name="driver.version">8.17.11.9745</property4>

  <property5 name="height">1200</property5>

  <property6 name="monitor">Generic PnP Monitor</property6>

  <property7 name="name">NVIDIA GeForce GTX 260</property7>

  <property8 name="refresh">59</property8>

  <property9 name="refresh.units">Hz</property9>

  <property10 name="resolutions">1024 x 768 x 60;1024 x 768 x 75;1152 x 864 x 75;1280 x 1024 x 60;1280 x 1024 x 75;1280 x 720 x 59;1280 x 720 x 60;1280 x 720 x 75;1280 x 768 x 60;1280 x 768 x 75;1280 x 800 x 60;1280 x 800 x 75;1280 x 960 x 60;1280 x 960 x 75;1360 x 768 x 60;1600 x 1024 x 60;1600 x 1200 x 60;1600 x 900 x 60;1680 x 1050 x 59;1680 x 1050 x 60;1920 x 1080 x 59;1920 x 1080 x 60;1920 x 1200 x 59;1920 x 1200 x 60;640 x 480 x 59;640 x 480 x 60;640 x 480 x 75;720 x 480 x 60;720 x 480 x 75;720 x 576 x 60;720 x 576 x 75;800 x 600 x 60;800 x 600 x 75</property10>

  <property11 name="vendor">NVIDIA</property11>

  <property12 name="vram">939524096</property12>

  <property13 name="vram.desc">2668 MB</property13>

  <property14 name="vram.units">B</property14>

  <property15 name="width">1920</property15>
  </device5>

- <device6 name="sound">


  <property0 name="driver.name">HdAudio.sys</property0>

  <property1 name="driver.version">6.1.7600.16385</property1>

  <property2 name="name">Speakers (High Definition Audio Device)</property2>

  <property3 name="vendor">Microsoft</property3>
  </device6>

- <device7 name="sound">


  <property0 name="driver.name">HdAudio.sys</property0>

  <property1 name="driver.version">6.1.7600.16385</property1>

  <property2 name="name">Digital Audio (S/PDIF) (High Definition Audio Device)</property2>

  <property3 name="vendor">Microsoft</property3>
  </device7>

- <device8 name="speaker">


  <property0 name="configuration">Desktop stereo speakers</property0>
  </device8>

- <device9 name="network">


  <property0 name="description">NVIDIA nForce Networking Controller #2</property0>

  <property1 name="dhcp.enabled">true</property1>

  <property2 name="dhcp.server">172.19.105.22</property2>

  <property3 name="gateway">98.169.112.1</property3>

  <property4 name="ip.address">98.169.122.223</property4>

  <property5 name="ip.mask">255.255.240.0</property5>

  <property6 name="name">{283CF9A0-F34A-4539-9BFC-2B67A73ADB23}</property6>

  <property7 name="type">Ethernet</property7>

  <property8 name="wins.enabled">false</property8>

  <property9 name="wins.primary" />

  <property10 name="wins.secondary" />
  </device9>

- <device10 name="network">


  <property0 name="description">NVIDIA nForce Networking Controller</property0>

  <property1 name="dhcp.enabled">true</property1>

  <property2 name="dhcp.server" />

  <property3 name="gateway">0.0.0.0</property3>

  <property4 name="ip.address">0.0.0.0</property4>

  <property5 name="ip.mask">0.0.0.0</property5>

  <property6 name="name">{2FF3A803-B186-49A6-998A-084916B8562B}</property6>

  <property7 name="type">Ethernet</property7>

  <property8 name="wins.enabled">false</property8>

  <property9 name="wins.primary" />

  <property10 name="wins.secondary" />
  </device10>

- <device11 name="windows">


  <property0 name="buildNumber">7600</property0>

  <property1 name="buildType">Multiprocessor Free</property1>

  <property2 name="caption">Microsoft Windows 7 Professional</property2>

  <property3 name="codeSet">1252</property3>

  <property4 name="countryCode">1</property4>

  <property5 name="defaultSystemCountryCode">US</property5>

  <property6 name="defaultSystemCountryName">United States</property6>

  <property7 name="defaultSystemLanguageCode">en</property7>

  <property8 name="defaultSystemLanguageID">0409</property8>

  <property9 name="defaultSystemLanguageName">English</property9>

  <property10 name="defaultUserCountryCode">US</property10>

  <property11 name="defaultUserCountryName">United States</property11>

  <property12 name="defaultUserLanguageCode">en</property12>

  <property13 name="defaultUserLanguageID">0409</property13>

  <property14 name="defaultUserLanguageName">English</property14>

  <property15 name="locale">0409</property15>

  <property16 name="osLanguage">1033</property16>

  <property17 name="osType">18</property17>

  <property18 name="productType">1</property18>

  <property19 name="servicePackMajorVersion">0</property19>

  <property20 name="servicePackMinorVersion">0</property20>

  <property21 name="userIsAdmin">false</property21>

  <property22 name="version">6.1.7600</property22>
  </device11>

- <device12 name="directx">


  <property0 name="description">DirectX 11 (Aug2009) or later</property0>

  <property1 name="version">0.0.0.0</property1>
  </device12>
  </System>

- <versions>


  <exe name="DAOrigins.exe">1.03.11253.00</exe>

  <exe name="DAOriginsLauncher.exe">1.01.00.14</exe>

  <exe name="DAOriginsConfig.exe">1.03.00.11</exe>

  <exe name="Uninstall Dragon Age.exe">1.03.00.15</exe>

  <exe name="DAOriginsGDF.dll">1.03.11253.00</exe>

#263
Geeky Assassin

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I know this may be off-topic but....



Has anyone been blowing out the dust from their Desktops? When I mean "blow" , I mean using a compressed air can on the cpu fan and the other fans that you have in your Desktop. Before, I crashed so many times but after i cleaned it out my game was back to normal, 'cept for occasional lag...





Oh and one more thing:



On a muti-core CPU, one of the cores will shoot up to 100 % on ANY game, I've tested that with games not too long ago.



So whatever you do; Do use the set core affinity, It WILL f!@k up your CPU. Instead clean it out.



(Not for laptops, only desktops!)

#264
Apex Sammoth

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http://social.biowar...4/index/2860181

#265
Gorath Alpha

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It was patch 1.03, terrible thing, that supposedly included something intended to reduce
the increasing load times that is often referred to as a "leak", but whether that amounted
to much of anything or not, was seemingly lost in the overall pain that patch 1.03 inflicted
upon so many gamers.

Modifié par Gorath Alpha, 12 juin 2010 - 04:54 .


#266
Zigabogado

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Hai. I've recently noticed the new expansion 'Darkspawn Chronicles'. So I
decided to finally buy the expansion. I went to the purchase screen,
selected credit card, and filled out everything
(CORRECTLY. That is not a question.) I finished it, and then it went to a
screen, saying ''It has been rejected by the processing user'' Or
something like that. It has registered money, more then 30 dollars. So I
thought it might be the card type, so I bought another card for 30
dollars, filled out everything out (Correctly, again.) And it did the
same thing. Then, the second time trying it said ''The card expired''.
When I just bought it a hour ago -.-

Now, the cards were those
quick kind of ''gift cards'' that hold prepaid money. First a visa,
then a master card.

This has went on for 3 days now, and I am
desperation for help. (I REALLY want this game.)

#267
Sauronvoldemort

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<?xml version="1.0" encoding="utf-8" ?>

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#268
Gorath Alpha

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Surely you already know that the GT 120 is a (relatively) low performance video card by the current
standards, ending up somewhat above the minimum (practical) Geforce card, so anything other than
low/medium image quality settings at medium resolutions, or medium settings at low/medium
resolutions, is likely to be beyond the point at which it should be running?

http://www.videocard...=GeForce GT 120

Modifié par Gorath Alpha, 14 juin 2010 - 07:51 .


#269
Mustang68jd

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Well, I crash to desktop like crazy with my Alienware M17x. Its running Vista 64, has 4gb ram and 280M cards in SLI. Its bad enough that I just have to set the game aside. Happens at seemingly random times as well. I've tried all sorts of different drivers, running on one core, reinstalling DirectX versions, running the utility that lets the game access larger memory space, and I still get crashes. The only time I haven't crashed is when I ran the game with sound disabled for an hour. However, I decided quickly that I can't run the game like that -- it's just not worth it and kills the game experience -- so I haven't tested that out further. Unfortunately, if sound is the problem, I don't have any updated sound drivers for my Alienware M17x.

#270
basdoorn

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Mustang68jd wrote...

Well, I crash to desktop like crazy with my Alienware M17x. Its running Vista 64, has 4gb ram and 280M cards in SLI. Its bad enough that I just have to set the game aside. Happens at seemingly random times as well. I've tried all sorts of different drivers, running on one core, reinstalling DirectX versions, running the utility that lets the game access larger memory space, and I still get crashes. The only time I haven't crashed is when I ran the game with sound disabled for an hour. However, I decided quickly that I can't run the game like that -- it's just not worth it and kills the game experience -- so I haven't tested that out further. Unfortunately, if sound is the problem, I don't have any updated sound drivers for my Alienware M17x.


Unfortunate, but please post the data requested in the first post of this topic, being the system information from relevant sections of the launcher->configure. Another question: does it also happen with SLI disabled and thus running on only 1 video card? If you determinded it is caused by the sound, could you maybe check if it also happens with only music or only special effects/voices enabled?

Modifié par basdoorn, 18 juin 2010 - 03:32 .


#271
Murdox

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basdoorn wrote...

Mustang68jd wrote...

Well, I crash to desktop like crazy with my Alienware M17x. Its running Vista 64, has 4gb ram and 280M cards in SLI. Its bad enough that I just have to set the game aside. Happens at seemingly random times as well. I've tried all sorts of different drivers, running on one core, reinstalling DirectX versions, running the utility that lets the game access larger memory space, and I still get crashes. The only time I haven't crashed is when I ran the game with sound disabled for an hour. However, I decided quickly that I can't run the game like that -- it's just not worth it and kills the game experience -- so I haven't tested that out further. Unfortunately, if sound is the problem, I don't have any updated sound drivers for my Alienware M17x.


Unfortunate, but please post the data requested in the first post of this topic, being the system information from relevant sections of the launcher->configure. Another question: does it also happen with SLI disabled and thus running on only 1 video card? If you determinded it is caused by the sound, could you maybe check if it also happens with only music or only special effects/voices enabled?


Already posted many times in the forums, so I assume they already have my info.  SLI or no SLI has no effect.  The crashes to desktop still happen sporadically.  At most, if lucky, I can play for an hour before a crash.  Other times, I'll crash every 5 minutes or so.  Don't have any other games currently that perform like this.

#272
Gorath Alpha

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You could put an old Audigy card back into service if you are using the onboard sound, or vice versa, if you are using an add-on sound processor.  nVIDIA's drivers seem rather problematic about compatibility with some audio drivers when used in this game. 

If you are using a laptop, all bets are off, no matter the Dell series it's from. 

Modifié par Gorath Alpha, 20 juin 2010 - 11:56 .


#273
Janzir

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From what I see 1.03 has a serious memory leak.  I consistently slow down with length of play.  Tonight I crashed hard while playing.  Before windows closed the program I was able to see it in the task manager.  It reported using 1.3 (1,3xx,xxx k) Gb of memory.  I was playing for about 3 hours at the time of the crash.  When initially starting the game task manager reports only 316M (316,xxx k) being used to run it.

The crashing seems to take less time as I play further in the game.  I am finishing crime wave and then the final battle.  I just purchased Awakening and hope I don't regret it.  I have read it is unplayable for many people.

My system

AMD Phenom II x4 965 Black
6 Gb Ram
750 Gb HDD
ATI Radeon HD 5750 video card (I believe 1 Gb memory)
Windows 7 Professional

Built my system 3 months back so most if not all drivers are current.

#274
adrichardson

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@ Mustang68jd - have you tried different drivers? I couldn't figure out which DSP you've got from the Dell site. If it's Cmedia/Realtek, grab the latest version from their site.



If it's a Soundmax, look into an add on card (Soundmax is quite possible the root of all evil, and Dell rarely update the drivers). I think the main options are the X-Fi Go or Notebook, but they won't work with your internal speakers (great for headphones/external speakers). An alternative would be USB speakers/headphones, as they'll also bypass your current sound chip.

#275
Murdox

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@adrichardson - thanks for the info. Unfortunately, now that you mention it, I've primarily been running the game with speakers attached to my headphone jack in the laptop, so I guess I've been bypassing the chip anyway? As far as drivers, I'm not sure what I've got on board, but I did download the last IDT driver from the Dell site for the Alienware M17x laptop (release 1 of the laptop).