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Gathering Technical Information for Stability and Performance Issues


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#201
Daxil62

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With my issue I discovered that I had anti aliasing set too high. At 2X it seems ok. Im scared to install Awakenings and 1.03 again, though, for fear I'll run into some of the issues others have experienced. For now Im playing through Origins again.

#202
HMorisson

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HMorisson wrote...

Since having installed Patch 1.03, my game keeps crashing during combat... sometimes three times during the same encounter, sometimes "only" every third encounter.
At this level, the game is virtually unplayable, as I'm constantly kicked out of it.

I have already tried downloading the newest GPU Drivers, downgrading the GPU Drivers to an older version (i.e. Catalyst 9.7 instead of 10.4), I tried the TLB Disabler, I tried using the compatibility mode for XP SP3, tried running it in administrator mode... and guess what? Nothing helped, still keeps crashing.

This is utterly inacceptable, especially as it worked perfectly with the exact same setup before updating to 1.03... I was looking forward to beating the game once more, but that's currently a real pain in the ass to do.

I sure hope you won't let your loyal fans and customers down, Bioware.

System specs:
AMD Phenom II X3 720BE
ATI Radeon HD4870 512MB
4GB DDR2 RAM
Win 7 x64 Professional
Catalyst 10.4 (9.7 didn't work either)
DirectX and every other driver is as new as they come.


I have since re-installed DA:O and used patch 1.02 only - no more crashes.

So that's proof enough that patch 1.03 is indeed faulty and causing said crashes.

#203
Steveo76

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Game crashes mostly during dialog sequences, but occasionally in combat too.

Screen is cluttered with red pixels and then crashes about 1 second later. This occurred on occasion during the original game, but it now happens all the time in the expansion, and the game is unplayable at this point.



Intel® Core™2 Duo CPU E6750 @ 2.66GHz



NVIDIA GeForce 8800 GT – latest drivers installed



VRAM 512



Driver version: 197.45



Using Windows XP SP3 Home Edition



Sound Adapter: Sound Blaster Audigy



Driver Version: 5.12.1.512



DriectX 9.0c



DAOrigins v 1.03



Free Space on hard drive: 308 GB


#204
Gorath Alpha

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What is the video card's temperature when this occurs? 

how to read video card temperatures

"About 13,400,000 results (0.45 seconds) "

www.google.com/search

Modifié par Gorath Alpha, 11 mai 2010 - 07:16 .


#205
L600MAT

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Antec P183
Asus Crosshair Formula 3
AMD X4 955 Black Edition 3.2Ghz
Corsair XMS3 DHX 4GB DDR3 1600C9DHX
Sapphire 4890 Vapor X OC 2GB
Samsung 500GB HD's X2
Samsung DVD Drive
Antec TPQ 1000w
Windows 7 HP 64bit
Logitech G15

I could play for hours before now the game CTD every 30mins or so either in combat or just walking around.

CPU Temp 56c
Graphics Temp 63c

All settings maxed but the game run smooth as but then drops back to windows.

Modifié par L600MAT, 11 mai 2010 - 07:28 .


#206
MingWolf

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Steve076: Looks like possible video card problems. Check to see if the problem occurs in other games and also check the temperatures on your video card (I would say anything >85c is excessive, depending on your card, for some take much more heat.). You can try cleaning your video card and computer case with a can of compressed air if you are having issues. If heat is not an issue, you can try rolling back your drivers to see if it fixes anything. Otherwise, it is likely that the video card is dying from standard wear and tear, for which case there is no way to fix other than to throw it in the oven and reflow the solder.

L600MAT: Do you have the latest drivers for your video card? I believe ATI catalyst 10.2, which was quite recent, had issues with a lot of cards, so it might help to check ATI's website and grab something more up to date. Besides that, I would shut down programs running in the background and run a defrag. I'd also touch the back of the power supply casing while gaming to check if the heat is uncomfortably hot; this is usually indicative of power supply issues--which, while I doubt is an issue for you, might be worth the check.

Modifié par MingWolf, 13 mai 2010 - 09:45 .


#207
moonblade_820

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sorry, ming wolf but, is this not a EA/Bioware works?

I mean, trying to catch a hidden issue from his patch that troubles thousands costumers around the world???

You think we must to change our configuration in order to solve a BioWARE/EA technical fault?

this is ridiculous ... After that case, Ill never censure a pirate gamer ... at least he did pay for this ****

#208
Gorath Alpha

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moonblade_820 wrote...

sorry, ming wolf but, is this not a EA/Bioware works?
I mean, trying to catch a hidden issue from his patch that troubles thousands costumers around the world???
You think we must to change our configuration in order to solve a BioWARE/EA technical fault?
this is ridiculous ... After that case, Ill never censure a pirate gamer ... at least he did pay for this ****[

Actually, sadly enough, you are wrong on almost every count, and none of it offers you any excuse to argue with another game owner who is just trying to help someone else.  This is *NOT* an official support forum, although this particular thread was started by a Bioware person.  VENTING is off-topic here.  That's in the forum, and by extension, in the thread. 

There is an Off-Topic forum for you to do that (Vent) in.  If you want immediate help, you go to EA.  Period.  To obtain the assistance of whatever other gamers might have something useful to suggest, follow the instructions that are referenced here (including creating your own problem thread):

Regarding including adequate information in a problem report, DA O:

social.bioware.com/forum/1/topic/58/index/436011/1#2352507

For the purposes of this particular thread, read the OP at the very start and follow through on that. 

Modifié par Gorath Alpha, 12 mai 2010 - 05:25 .


#209
MingWolf

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moonblade_820 wrote...
You think we must to change our configuration in order to solve a BioWARE/EA technical fault?


I acknowledge the fact that there are software issues introduced with the latest patch and so on.  However, I do not experience these issues and thought I could offer suggestions on ways of troubleshooting, for very often, problems occur for different reasons.  Since when did I suggest that you must change your setup to solve this problem?  

#210
tartusterre

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Please can someone advise if any work is being done on this random crash issue.  Currently unable to get past the opening fight of  the Dead Trenches as it crashes constantly, I did try (as someone advised earlier) selecting an alternative target to fight but it only bought me another 5 seconds before the next crash.  I did have a similar issue when I first installed the game last weekend, but resolved that by changing to windowed mode. 

Update to the issue, it seems to be crashing mainly on save; be this quick save, proper save initiated by me, or a save initiated by the game.  This is occuring in the Dead Trenches area and I went out into the previous area and initiated a save with no adverse effect.  The crash happens quickly enough for the saves not to have taken.

Update 2: Reinstalled all drivers, managed to get through the Dead Trenches after all that.  Played for about 6 hours (not constantly) and then the crashes started again, this time at random.  However they slowly built up over time to become more frequent, until they were 10 mins apart, the finally indignity being my last 7 saves became corrupt and I'm currently nekkid at the start of a fight due to it being the last good save but apparently there is a glitch resulting in me being in my undies weilding a big sword.

Update 3: reformatted my PC, and then installed Windows 7, it was extreme but it did the trick, have played continuously without any crashes since though the performance is a lot slower - but that I'll put down to the PC rather than the game.

Herewith required information:

Processor:
-


  2199

  MHz

  6

  15

  Intel® Core™2 Duo CPU E4500 @ 2.20GHz


  2

  1

  13
 
Memory:

<device4
name="memory">


  3460329472


  4129611776


  669282304


  1327513600


  38

  %

  2145386496


  818311168


  2076934144


  2147352576


  <property10
name="virtual.used">70418432
 

Display:
-


  32

  10.4

  CATALYST 10.4


  ati2dvag.dll


  6.14.10.7070


  1050

  SyncMaster 2032BW/2032GW,SyncMaster Magic
CX2032GW(Digital)

  ATI Radeon HD 3870

  60

  Hz

  <property10
name="resolutions">1024 x 768 x 60;1024 x 768 x 70;1024 x 768 x
72;1024 x 768 x 75;1152 x 648 x 60;1152 x 864 x 60;1152 x 864 x 70;1152 x 864 x
75;1280 x 1024 x 60;1280 x 1024 x 70;1280 x 720 x 60;1280 x 720 x 75;1280 x 768
x 60;1280 x 768 x 75;1280 x 800 x 60;1280 x 800 x 75;1280 x 960 x 60;1280 x 960
x 70;1280 x 960 x 72;1280 x 960 x 75;1360 x 768 x 60;1360 x 768 x 75;1440 x 900
x 60;1440 x 900 x 75;1680 x 1050 x 60;640 x 480 x 1;640 x 480 x 60;640 x 480 x
72;640 x 480 x 75;720 x 480 x 60;720 x 480 x 75;800 x 600 x 1;800 x 600 x 56;800
x 600 x 60;800 x 600 x 70;800 x 600 x 72;800 x 600 x 75;848 x 480 x 60;848 x 480
x 75

  <property11
name="vendor">ATI Technologies Inc.


  <property12
name="vram">536870912


  <property13
name="vram.desc">512.0 MB

  <property14
name="vram.units">B

  <property15
name="width">1680
 
Sound:

-


  RtkHDAud.sys


  5.10.0.5793


  Realtek HD Audio output

  Realtek Semiconductor Corp.

 

-


  AtiHdmi.sys


  5.0.40001.9


  ATI HD Audio rear output

  ATI
 

Windows:
-


  2600

  Multiprocessor Free


  Microsoft Windows XP Professional


  1252

  44

  Service Pack 3


  GB

  United Kingdom


  en

  0809

  <property10
name="defaultSystemLanguageName">English


  <property11
name="defaultUserCountryCode">GB


  <property12
name="defaultUserCountryName">United
Kingdom

  <property13
name="defaultUserLanguageCode">en


  <property14
name="defaultUserLanguageID">0809


  <property15
name="defaultUserLanguageName">English


  <property16
name="locale">0809

  <property17
name="osLanguage">1033

  <property18
name="osType">18

  <property19
name="productType">1

  <property20
name="servicePackMajorVersion">3


  <property21
name="servicePackMinorVersion">0


  <property22
name="userIsAdmin">true

  <property23
name="version">5.1.2600
 
DirectX:
-


  DirectX 9.0c (Mar2009)


  4.9.0.904

 
Versions:
-


  1.03.11253.00


  1.01.00.14


  1.03.00.11


  1.03.11253.00

 

A rapid response to an ETA would be appreciated.

Modifié par tartusterre, 19 mai 2010 - 07:45 .


#211
moonblade_820

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be calm ming ...

although this is NOT a official forum, and we are willingly trying to help bioware/EA this is still a EA/bioware problem. Trying to change some configurations will not help to solve the problem. Its more like administrate an aspirine to a sida's pacient ... So mind your words, the problem isnt so difficult to solve ... a brief looking on the information posted here permits to know where the problem remains. Anyone who knows about programing language/structure and a hardware display could, at least, point the posible solution ... If bioware/EA didnt solve it yet, another reason is covered. I think Maybe its a patented information is causing all this trouble ...

And maybe you just wanna help, maybe you have a technical knowledge or maybe you are just a boy with good intentions, neither this alternatives gives you the right to convince anyone to change his set up or being rude with someone else ...

#212
moonblade_820

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and ... the time is passing ... 30 days ago this forum was being openned ... so far its not so good ...

#213
MingWolf

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moonblade_820 wrote...

be calm ming ...
although this is NOT a official forum, and we are willingly trying to help bioware/EA this is still a EA/bioware problem. Trying to change some configurations will not help to solve the problem. Its more like administrate an aspirine to a sida's pacient ... So mind your words, the problem isnt so difficult to solve ... a brief looking on the information posted here permits to know where the problem remains..


Be calm?  What are you trying to accuse me of?  Mind my words?  I didn't say anything about changing your configuration.   What are you talking about??

Anyone who knows about programing language/structure and a hardware
display could, at least, point the posible solution ...



Possible solution, that was exactly what I was trying to do here.  There are many solutions to many problems, and I was simply pointing out with what I know about possible ways to troubleshoot.  It may not solve some problems, but its better than nothing and would explain specific cases of game instability.  That is all.  You have no right for flaming me with your personal vents.  You should think about your own words before telling me to be calm. 

Modifié par MingWolf, 13 mai 2010 - 09:14 .


#214
moonblade_820

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if you didnt notice, people are thinking about vga temperature ...

if someone has his vga crashes because high temp when was seeking your advices this poor boy could send to you the bill of a new vga?

#215
moonblade_820

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sorry ming ... the post was to gorath alpha ...

all of them ... you really do nothing ... gorath alpha is trying to burn some vga ...



sorry man

#216
MingWolf

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Please can someone advise if any work is being done on this random crash
issue.  Currently unable to get past the opening fight of  the Dead
Trenches as it crashes constantly, I did try (as someone advised
earlier) selecting an alternative target to fight but it only bought me
another 5 seconds before the next crash.  I did have a similar issue
when I first installed the game last weekend, but resolved that by
changing to windowed mode. 


This particular stability  issue  seems to have been experienced by various users in the past.  Try checking out this thread here: http://social.biowar.../index/213364.  Some users have reported a possible workaround.  I believe there is a small glitch somewhere in the Dead Trenches, though I cannot quite comment on what it is. 

Modifié par MingWolf, 13 mai 2010 - 09:42 .


#217
Guest_Elps_*

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Going off on a tangent and adding discussion to a thread that was started for the sole purpose of collecting system specs is not going to help the QA team here. Why can't people just respond the way Bioware asked them to - with system specs and no noise?

#218
MMahan

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OK this probably seems like a silly and simple problem but I need help. I bought and installed Awakening on my pc. After that I downloaded the new patch. When I put the Origins disk back in to play, it will show up. However I will try to use my shortcut or autorun or run as administrator and it will say the disk cannot be found. Is anyone else having similier issues or am I just going crazy? Thank you

#219
MMahan

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I deeply apologize for writing about this issue. It was such a simple fix I was not thinking. Im sorry If I bothered anyone. Have fun playing!

#220
Guest_Elps_*

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MMahan wrote...

I deeply apologize for writing about this issue. It was such a simple fix I was not thinking. Im sorry If I bothered anyone. Have fun playing!


Just open a new thread or ask on the patch 1.03 thread. Someone is sure to help. 

THIS thread is specifically for technical information for Bioware developers: They want system information only so anything else is off-topic for this particular thread.

Second, to help us understand the types of systems that experience these problems, we would like to ask you to post some information into this thread.

To get your system information, open up the Dragon Age launcher and click the "Configure" button.

Click on "File" in the upper left and select "Save Report..."

Save this report someplace where you can easily find it, such as your Desktop or My Documents folder.

Open the report file named "DAOriginsConfigReport.xml" either in a web browser or a text editor like Notepad. You will want to copy and paste individual parts of the xml file. Copy the following ONLY the following sections into your post:

Processor
Memory
Display
Sound
Windows
DirectX
Versions



#221
abeltran

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DAO crashes to desktop during combat whenever a spell is manually chosen, or when a flask is thrown. If I do not manualy select a spell or throw a flask, gameplay proceeds normally. This only began occurring when I purchased DA:O A and the 1.03 patch was forcefully installed.

A few weeks ago I uninstalled DA:O, installed again and patched to 1.02, no issues were encountered after doing this. Today I downloaded patch 1.03, installed the patch without installing DA:O A expansion and the game began crashing again during combat.

I had created a restore point in Windows, before installing the patch, given my previous experience with patch 1.03; and after going back with system restore to the point before the patch was applied I was able to resume normal gameplay without experiencing crashes to desktop.

Below is the system info requested:

<?xml version="1.0" encoding="utf-8"?>
<Report>
    <System>
        <TimeStamp>20100514T181332.190-07:00
        </TimeStamp>
    <device0 name="processor">
        <property0 name="clockspeed">2807
        </property0>
        <property1 name="clockspeed.units">MHz
        </property1>
        <property2 name="family">16
        </property2>
        <property3 name="model">4
        </property3>
        <property4 name="name">AMD Phenom™ II X4 20 Processor
        </property4>
        <property5 name="numcores">4
        </property5>
        <property6 name="numprocessors">1
        </property6>
        <property7 name="stepping">2
        </property7>
    </device0>
    <device4 name="memory">
        <property0 name="pagefile.avail">6839652352
        </property0>
        <property1 name="pagefile.total">8653189120
        </property1>
        <property2 name="pagefile.used">1813536768
        </property2>
        <property3 name="physical.avail">7034707968
        </property3>
        <property4 name="physical.load">18
        </property4>
        <property5 name="physical.load.units">%
        </property5>
        <property6 name="physical.total">8587837440
        </property6>
        <property7 name="physical.used">1553317888
        </property7>
        <property8 name="virtual.avail">1971941376
        </property8>
        <property9 name="virtual.total">2147352576
        </property9>
        <property10 name="virtual.used">175411200
        </property10>
    </device4>
    <device5 name="display">
        <property0 name="bpp">32
        </property0>
        <property1 name="driver.distversion">8.14.1.6105
        </property1>
        <property2 name="driver.friendlyversion"/>
        <property3 name="driver.name">atiu9p64.dll,aticfx64.dll,aticfx64.dll,atiu9pag,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
        </property3>
        <property4 name="driver.version">8.14.1.6105
        </property4>
        <property5 name="height">1200
        </property5>
        <property6 name="monitor">Generic PnP Monitor
        </property6>
        <property7 name="name">ATI Radeon HD 4800 Series
        </property7>
        <property8 name="refresh">59
        </property8>
        <property9 name="refresh.units">Hz
        </property9>
        <property10 name="resolutions">1024 x 768 x 59;1024 x 768 x 60;1152 x 648 x 59;1152 x 648 x 60;1152 x 864 x 59;1152 x 864 x 60;1280 x 1024 x 59;1280 x 1024 x 60;1280 x 720 x 50;1280 x 720 x 59;1280 x 720 x 60;1280 x 768 x 59;1280 x 768 x 60;1280 x 800 x 59;1280 x 800 x 60;1280 x 960 x 59;1280 x 960 x 60;1360 x 1024 x 59;1360 x 1024 x 60;1360 x 768 x 59;1360 x 768 x 60;1400 x 1050 x 59;1400 x 1050 x 60;1440 x 900 x 59;1440 x 900 x 60;1600 x 1200 x 59;1600 x 1200 x 60;1680 x 1050 x 59;1680 x 1050 x 60;1776 x 1000 x 59;1776 x 1000 x 60;1920 x 1080 x 59;1920 x 1080 x 60;1920 x 1200 x 59;1920 x 1200 x 60;640 x 480 x 59;640 x 480 x 60;720 x 480 x 59;720 x 480 x 60;720 x 576 x 59;720 x 576 x 60;800 x 600 x 59;800 x 600 x 60;848 x 480 x 59;848 x 480 x 60
        </property10>
        <property11 name="vendor">ATI Technologies Inc.
        </property11>
        <property12 name="vram">1073741824
        </property12>
        <property13 name="vram.desc">4081 MB
        </property13>
        <property14 name="vram.units">B
        </property14>
        <property15 name="width">1920
        </property15>
    </device5>
    <device6 name="sound">
        <property0 name="driver.name">USBAUDIO.sys
        </property0>
        <property1 name="driver.version">6.1.7600.16385
        </property1>
        <property2 name="name">Speakers (3- Apple USB audio device)
        </property2>
        <property3 name="vendor">Microsoft
        </property3>
    </device6>
    <device7 name="sound">
        <property0 name="driver.name">HdAudio.sys
        </property0>
        <property1 name="driver.version">6.1.7600.16385
        </property1>
        <property2 name="name">Digital Audio (HDMI) (High Definition Audio Device)
        </property2>
        <property3 name="vendor">Microsoft
        </property3>
    </device7>
    <device8 name="sound">
        <property0 name="driver.name">HdAudio.sys
        </property0>
        <property1 name="driver.version">6.1.7600.16385
        </property1>
        <property2 name="name">Speakers (High Definition Audio Device)
        </property2>
        <property3 name="vendor">Microsoft
        </property3>
    </device8>
    <device9 name="sound">
        <property0 name="driver.name">HdAudio.sys
        </property0>
        <property1 name="driver.version">6.1.7600.16385
        </property1>
        <property2 name="name">Digital Audio (S/PDIF) (High Definition Audio Device)
        </property2>
        <property3 name="vendor">Microsoft
        </property3>
    </device9>
    <device12 name="windows">
        <property0 name="buildNumber">7600
        </property0>
        <property1 name="buildType">Multiprocessor Free
        </property1>
        <property2 name="caption">Microsoft Windows 7 Professional
        </property2>
        <property3 name="codeSet">1252
        </property3>
        <property4 name="countryCode">1
        </property4>
        <property5 name="defaultSystemCountryCode">US
        </property5>
        <property6 name="defaultSystemCountryName">United States
        </property6>
        <property7 name="defaultSystemLanguageCode">en
        </property7>
        <property8 name="defaultSystemLanguageID">0409
        </property8>
        <property9 name="defaultSystemLanguageName">English
        </property9>
        <property10 name="defaultUserCountryCode">US
        </property10>
        <property11 name="defaultUserCountryName">United States
        </property11>
        <property12 name="defaultUserLanguageCode">en
        </property12>
        <property13 name="defaultUserLanguageID">0409
        </property13>
        <property14 name="defaultUserLanguageName">English
        </property14>
        <property15 name="locale">0409
        </property15><property16 name="osLanguage">1033
        </property16>
        <property17 name="osType">18
        </property17>
        <property18 name="productType">1
        </property18>
        <property19 name="servicePackMajorVersion">0
        </property19>
        <property20 name="servicePackMinorVersion">0
        </property20>
        <property21 name="userIsAdmin">false
        </property21>
        <property22 name="version">6.1.7600
        </property22>
    </device12>
    <device13 name="directx">
        <property0 name="description">DirectX 11
        </property0>
        <property1 name="version">0.0.0.0
        </property1>
    </device13>
    </System>
<versions>
    <exe name="DAOrigins.exe">1.03.11253.00
    </exe>
    <exe name="DAOriginsLauncher.exe">1.01.00.14
    </exe>
    <exe name="DAOriginsConfig.exe">1.03.00.11
    </exe>
    <exe name="Uninstall Dragon Age.exe">1.03.00.15
    </exe>
    <exe name="DAOriginsGDF.dll">1.03.11253.00
    </exe>
</versions>

And here is the info from Windows Event log:

Log Name:      Application
Source:        Application Error
Date:          5/14/2010 6:04:19 PM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      classic
User:          N/A
Computer:      PHENOMII
Description:
Faulting application name: DAOrigins.exe, version: 1.3.11253.0, time stamp: 0x4b70580a
Faulting module name: DAOrigins.exe, version: 1.3.11253.0, time stamp: 0x4b70580a
Exception code: 0xc0000005
Fault offset: 0x0041bc64
Faulting process id: 0x850
Faulting application start time: 0x01caf3c74a0a4e5c
Faulting application path: C:\\Program Files (x86)\\BioWare\\Dragon Age\\bin_ship\\DAOrigins.exe
Faulting module path: C:\\Program Files (x86)\\BioWare\\Dragon Age\\bin_ship\\DAOrigins.exe
Report Id: ca1a48e9-5fbd-11df-b4e7-00248c232836
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2010-05-15T01:04:19.000000000Z" />
    <EventRecordID>10873</EventRecordID>
    <Channel>Application</Channel>
    <Computer>PHENOMII</Computer>
    <Security />
  </System>
  <EventData>
    <Data>DAOrigins.exe</Data>
    <Data>1.3.11253.0</Data>
    <Data>4b70580a</Data>
    <Data>DAOrigins.exe</Data>
    <Data>1.3.11253.0</Data>
    <Data>4b70580a</Data>
    <Data>c0000005</Data>
    <Data>0041bc64</Data>
    <Data>850</Data>
    <Data>01caf3c74a0a4e5c</Data>
    <Data>C:\\Program Files (x86)\\BioWare\\Dragon Age\\bin_ship\\DAOrigins.exe</Data>
    <Data>C:\\Program Files (x86)\\BioWare\\Dragon Age\\bin_ship\\DAOrigins.exe</Data>
    <Data>ca1a48e9-5fbd-11df-b4e7-00248c232836</Data>
  </EventData>
</Event>

I really hope a new patch will be released soon as I am not able to play Awakening, and will not be able to "play" (EA read "buy" here) any new DLC that requires patch 1.03. Here's hoping someone at BioWare will be able to fix this soon and this helps.

#222
abeltran

abeltran
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I must admit that I feel quite foolishas I write this today. At the urging of a friend who had told me several times that he experienced no crash to desktop issues after patch1.03/Awakening, I installed the developers redistributable package of DirectX.

I didn't think that my CTDs could be the result of a DirectX issue as I had already uninstalled and reinstalled DirectX from the ME2 disc, and afterall Mass Effect 2 had come out after DA:O so the drivers had to be good. Installed the package he recommended, rebooted, and lo and behold, I was able to finish off Shale's personal quest, play over 2 hours without crashing before simply exiting normally.

The game did feel abit more sluggish at times during battles when compared to patch 1.02 and same maxed settings. I just lowered anti-aliasing and everything was fast again. Don't mind having to have lowered the graphical settings as I 'm at least finally gonna get to play Awakening without having to fear the game crashing every time I enter combat.

Below is a link to the executable I ran:
www.microsoft.com/downloads/details.aspx
[URL=http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0cef8180-e94a-4f56-b157-5ab8109cb4f5]

I hope this helps others that are having the same issue I experienced. And I must apologize for being a tool after whining about this for a month.
:pinched:
Thanks to everyone that posted suggestions in this thread and the forums.

#223
DeadJediJamie

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abeltran wrote...

I must admit that I feel quite foolishas I write this today. At the urging of a friend who had told me several times that he experienced no crash to desktop issues after patch1.03/Awakening, I installed the developers redistributable package of DirectX.

I didn't think that my CTDs could be the result of a DirectX issue as I had already uninstalled and reinstalled DirectX from the ME2 disc, and afterall Mass Effect 2 had come out after DA:O so the drivers had to be good. Installed the package he recommended, rebooted, and lo and behold, I was able to finish off Shale's personal quest, play over 2 hours without crashing before simply exiting normally.

The game did feel abit more sluggish at times during battles when compared to patch 1.02 and same maxed settings. I just lowered anti-aliasing and everything was fast again. Don't mind having to have lowered the graphical settings as I 'm at least finally gonna get to play Awakening without having to fear the game crashing every time I enter combat.

Below is a link to the executable I ran:
www.microsoft.com/downloads/details.aspx
[URL=http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=0cef8180-e94a-4f56-b157-5ab8109cb4f5]

I hope this helps others that are having the same issue I experienced. And I must apologize for being a tool after whining about this for a month.
:pinched:
Thanks to everyone that posted suggestions in this thread and the forums.



Somehow I don't think this did it... either you're just very lucky or... very lucky. Installing the redistributable did nothing for me. 

#224
Saaldiener

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 DA freezes during play.  I can't even control-alt-delete to get out of the program.  I reinstalled the program and the various add ons that I have collected.  I am getting toward the end of the game there are just a few things to tidy up.  Can you help?

#225
MisfitRycher

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My issue has been identified... And it had nothing to do with the game. I feel silly now...



hehe



Turns out my processor isn't strong enough to handle the game! I'm looking into solving the problem in the very near future, so hopefully you won't be seeing me post here again.