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bioware are you going to fix the bugs


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33 réponses à ce sujet

#1
mykeal

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bioware im just wondering if ur gonna fix the bugs in awakining such as the sentinal armor and the vigilance skins? i was just wondering obviously im still gonna play ur game i love it but it would be nice too know if i can expect a patch or if i just have too get rid of wardens keep and see if that works any info would be apreciated thank you

#2
HedStr8EyesTite

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they havnt fixed the bugs in the main title yet... i would hope they address those before the expansion. though its been months now, so i doubt they will fix anything really.

#3
Thajocoth

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I know they're not going to give a direct yes or no, but just saying "We're working on it, but we can't give you a timetable for patches right now." or "Unfortunately we don't have the resources right now, but perhaps at some point down the road." would help a lot. For bugs in the game in general, not just the DLC... I'm very certain that, even if they were to tell us that patches might be in development, that they'd be unable to say what the patches should effect.

Though, the release of the "Feastday" stuff instead of a patch may have been our answer to this, for both Origins and it's DLC...  OR it could be how the BioWare dev team gets EA to agree to let them work on patches, by also working on more DLC at the same time.  It can easily go either way.

I've never had the luxury of being able to patch my work once it's been released.  I generally have to get it right the first time, and if there's a bug in the game, that'll just suck for everyone involved.  Granted, I've never worked on something cross-platform, which is likely a bit harder to debug...  So I can certainly understand a cross-platform game having more bugs.  But such incredibly obvious bugs...  Origins feels to me like a beta, not a release, and Awakenings very well might be an alpha if the all the bug hype is true (I haven't really played Awakenings much yet to truly judge it).  I'm somewhat (though not 100%) surprised that a publisher would let something so obviously riddled with bugs through to release, even if they gave a date.  Dates can be pushed back.  Then again, it's not like no one's done that before on other AAA titles.  (Assassin's Creed comes to mind.)

Knowing what I know of development though, I would not blame BioWare or Edge of Reality.  Coders generally want to make the best possible product.  It feels good to know that your code is solid.  It's the publishers that give the developers unrealistic timelines, and the publishers that decide if it's worth the time and money to fix the bugs.

Modifié par Thajocoth, 13 avril 2010 - 05:55 .


#4
SteppenBlud

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I agree that the publisher more than likely holds the power of decision here. I wish that EA support and customer service would give more than merely directing one back to Bioware's forums. Although I understand chain of command and the need for properly directed feedback, it feels like a cyclic dead end.

As such, I'm sure this issue very much hampers BW's ability to respond. I've worked with suppliers who have a US front company for a European or Asian company and we are not allowed to contact the primary company directly (sometimes there's even an additional step). Everything has to go through the US company, both ways. However, the US company cannot comment or commit to anything until the parent company approves and many times the US company is afraid to even reply to an email or phone call when they don't have an answer. Thus getting a deadline or a response to an issue sometimes feels like pulling teeth from an unsedated Puma. At least in those scenarios I have the ability to put pressure on them via our contract and payment schedules.

Modifié par SteppenBlud, 13 avril 2010 - 02:45 .


#5
TheNecroFiend

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Bioware will fix the bugs after you buy the next expansion..... honest.

#6
Guest_LordReinhart_*

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It's been 5 months, time to move along folks.

#7
Michael Lang

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I can certainly say that we are working on a patch, consoles just require more effort in the whole patching process than a PC. We haven't forgotten about our Xbox fans and in the end, we want to make sure that you are the ones happy at the end of the day.

Until a patch come though, try this for a work-around for the armor issue:

1. First step is to delete Origins and Awakening from your X360. This won't delete your save games, just the game data. More importantly, this will also delete the DLC data.

2. Reinstall DAO and DAA onto your X360

3. Reinstall any DLC you want. If you purchased any DLC it won't ask you to purchase again, it should be showing as downloaded but not installed. Go ahead in install only the DLC you want on your X360. This is the time where if you are having problems with Warden's Keep in Awakening, don't install it.

Without Warden's Keep, The Vengeance sword and Sentinel armor will look as they should.

***A quick warning though, if you do not install the DLC you had before, any saves made during that time probably won't load for you and may tell you that there is DLC missing. New games in either DAO or DAA should work fine.***

#8
mykeal

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thank you michael lang thats all i wanted too hear :)

#9
MonkeyChief117

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Michael Lang wrote...

I can certainly say that we are working on a patch, consoles just require more effort in the whole patching process than a PC. We haven't forgotten about our Xbox fans and in the end, we want to make sure that you are the ones happy at the end of the day.
Until a patch come though, try this for a work-around for the armor issue:
1. First step is to delete Origins and Awakening from your X360. This won't delete your save games, just the game data. More importantly, this will also delete the DLC data.
2. Reinstall DAO and DAA onto your X360
3. Reinstall any DLC you want. If you purchased any DLC it won't ask you to purchase again, it should be showing as downloaded but not installed. Go ahead in install only the DLC you want on your X360. This is the time where if you are having problems with Warden's Keep in Awakening, don't install it.
Without Warden's Keep, The Vengeance sword and Sentinel armor will look as they should.
***A quick warning though, if you do not install the DLC you had before, any saves made during that time probably won't load for you and may tell you that there is DLC missing. New games in either DAO or DAA should work fine.***


What do you mean 'reinstall?' You put the disk in, it plays: thats it. And when you say delete the game - what do you mean? If you delete from the memory tab etc. you will definitely delete the save games. Clarify please.

#10
Stephen1981

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some people have it installed to the hard drive and play it that way which it what i do to all my games before i play a game and delete the game is referring to again if its installed on the hard drive

Modifié par Stephen1981, 14 avril 2010 - 03:57 .


#11
jenncgf

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Michael, thanks a ton for your response. It's good to hear from you guys to know you are listening, and we really appreciate it. :) Looking forward to seeing the patch when you get it done! (And, of course, any future content for the team that's working on that too).

#12
MEMANIAsama

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we want to make sure that you are the ones happy at the end of the day.


So... what you're saying is, everything's going to be fixed by the end of the day? Thanks Mike! ;)

I think as long as these issues can be fixed before the end of April/May we're all going to be happy. I also understand the concept of "When it's done" by being an avid fan of Blizzard, so I realize that you don't want to tell us a release date for a patch and then risk releasing a half-completed patch. I also realize console patching involves extra red tape and hoops. So, we've all got our fingers crossed that we'll get something sooner rather than later of course, but if it's later hopefully it's not too later.

#13
MonkeyChief117

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MEMANIAsama wrote...
So... what you're saying is, everything's going to be fixed by the end of the day? Thanks Mike! ;)

I think as long as these issues can be fixed before the end of April/May we're all going to be happy...


I unfortunately don't see this happening. Of course if I was proved wrong, my faith in BW will be immediately restored. As it is, ME2 has dulled the pain from all the glitches in DAO and Awakening, so I feel a bit 'meh' about BW at the moment. I think a lot more effort and money went into polishing ME2 that maybe could have been shared out with the DA franchise.

#14
Thajocoth

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I tried deleting all the DLC I downloaded and re-downloading them (Awakening first, then the others), but the armor from the other DLCs still does not import into Awakening.

I don't really understand the concept of "uninstall" on a game console. There's delete, download, and pop the disk in. It's a console, not a PC, thus removing almost all of the complications the end-user has to deal with, such as installing or uninstalling a game.  In the Dragon Age Origins folder are all my save games and DLCs.  There is no file for the core game (as is consistant with the fact that I'm playing on a game console.  I pop the disk in, it loads up.  Simple.)

If anyone can clarify for me how this bug is fixed, that would be great.

Modifié par Thajocoth, 16 avril 2010 - 03:25 .


#15
mykeal

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Thajocoth the only armor that imports in return to ostagar

#16
mykeal

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from the dlcs that is but any armor u get from orgins well also import

#17
Thajocoth

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mykeal wrote...

Thajocoth the only armor that imports in return to ostagar


mykeal wrote...

from the dlcs that is but any armor u get from orgins well also import


Translation to something legible...

Thajocoth, the only armors that imports into Awakenings are the armors from Origins and Return to Ostagar.


First of all:  Michael Lang says there's a workaround for this bug, but his instructions are not clear.

Michael Lang wrote...

I can certainly say that we are
working on a patch, consoles just require more effort in the whole
patching process than a PC. We haven't forgotten about our Xbox fans and
in the end, we want to make sure that you are the ones happy at the end
of the day.
Until a patch come though, try this for a work-around
for the armor issue:
1. First step is to delete Origins and Awakening
from your X360. This won't delete your save games, just the game data.
More importantly, this will also delete the DLC data.
2. Reinstall
DAO and DAA onto your X360
3. Reinstall any DLC you want. If you
purchased any DLC it won't ask you to purchase again, it should be
showing as downloaded but not installed. Go ahead in install only the
DLC you want on your X360. This is the time where if you are having
problems with Warden's Keep in Awakening, don't install it.
Without
Warden's Keep, The Vengeance sword and Sentinel armor will look as they
should.
***A quick warning though, if you do not install the DLC you
had before, any saves made during that time probably won't load for you
and may tell you that there is DLC missing. New games in either DAO or
DAA should work fine.***


Second of all: There's an edit button.  It's better to edit your previous post if you want to add half a "sentence" than to have two posts, each with half a "sentence" in them.

Third of all: Grammar is your friend and will make your posts much easier to read.  I had to read what you wrote, like, 5 times to understand what you were trying to say.

Modifié par Thajocoth, 16 avril 2010 - 03:52 .


#18
edgarcabrerauk

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For clarification:


Translation to something legible...

Thajocoth, the only armors that imports into Awakenings are the armors from Origins and Return to Ostagar.


First of all:  Michael Lang says there's a workaround for this bug, but his instructions are not clear.

Michael Lang wrote...

I can certainly say that we are
working on a patch, consoles just require more effort in the whole
patching process than a PC. We haven't forgotten about our Xbox fans and
in the end, we want to make sure that you are the ones happy at the end
of the day.
Until a patch come though, try this for a work-around
for the armor issue:
1. First step is to delete Origins and Awakening
from your X360. This won't delete your save games, just the game data.
More importantly, this will also delete the DLC data.
2. Reinstall
DAO and DAA onto your X360
3. Reinstall any DLC you want. If you
purchased any DLC it won't ask you to purchase again, it should be
showing as downloaded but not installed. Go ahead in install only the
DLC you want on your X360. This is the time where if you are having
problems with Warden's Keep in Awakening, don't install it.
Without
Warden's Keep, The Vengeance sword and Sentinel armor will look as they
should.
***A quick warning though, if you do not install the DLC you
had before, any saves made during that time probably won't load for you
and may tell you that there is DLC missing. New games in either DAO or
DAA should work fine.***


If you installed DAO and Awakening into the Xbox, follow all the steps... If you did not install them, delete the DLC's, i.e. Return to Ostagard, Warden's Keep, Stone prisoner and else.  Re-download Stone prisioner, return to ostagar and the rest  BUT do not download Warden's keep because that's the only one that causes the glitch with the armour and the sword. 

It is recommendable to install the game into the console since it'll run smoothly and faster. 

Bear in mind that any items from Stone prisioner and Warden's Keep (starfang, harvester's ring, etc)  must be sold or destroy before to try to import your character to Awakening. 

#19
veryalien

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How about Bioware just fix their games so we don't have to jump through hoops?



This is pathetic. I paid for all the DLC including Awakening, and not only does dexterity not work -- breaking an entire build -- but the DLC causes problems between itself.



It's SO pathetic.


#20
13Dannyboy13

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veryalien wrote...

How about Bioware just fix their games so we don't have to jump through hoops?

This is pathetic. I paid for all the DLC including Awakening, and not only does dexterity not work -- breaking an entire build -- but the DLC causes problems between itself.

It's SO pathetic.

That's exactly why I refused to buy the expansion. Image IPB (plus the price was double what it should've been)
I'm tired of workarounds to play through without the game breaking, tired of having complete sh*t for damage if I want a dex build. After six months of DLC, a buggy expansion, and a complete lack of ANY type of fix or patch for this game, I think I've finally given up hope. I have lost all faith in what was for years my favorite game devoloper, and I've lost faith that this game will ever be fixed, it's just more of the same. Every few months we get a response saying "we're looking into the bugs" then...nothing, or a PR gimmick, or useless DLC items, or a contest that excludes most of the people playing the game.
In all that time not a single fix for the game.....wtf. Image IPB

#21
LemonPepsi

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I have deleted Warden's Keep, RTO and Stone Prisoner DLC, but when I try to load an Awakening save, it says that I need to have Warden's Keep installed. What gives?

#22
MonkeyChief117

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LemonPepsi wrote...

I have deleted Warden's Keep, RTO and Stone Prisoner DLC, but when I try to load an Awakening save, it says that I need to have Warden's Keep installed. What gives?


Um well - your save contains items/information from the DLCs - and since you just deleted the DLCs, they won't be there anymore will they? Its kind of obvious really. You will have to start a new game, with a new character. I know, it sucksImage IPB

Modifié par MonkeyChief117, 17 avril 2010 - 05:27 .


#23
Thajocoth

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edgarcabrerauk wrote...

...the glitch with the armour and the sword...

This clarifies a lot.  I thought he was talking about the armor import bug, not the graphical glitch.

edgarcabrerauk wrote...

It is recommendable to install the game into the console
since it'll run smoothly and faster.

I would be willing to try this if there were instructions somewhere to do so.  The loads are quite long...

#24
edgarcabrerauk

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[quote]edgarcabrerauk wrote...

It is recommendable to install the game into the console
since it'll run smoothly and faster.[/quote]I would be willing to try this if there were instructions somewhere to do so.  The loads are quite long...
[/quote]

Here's a guide for installing the game:

www.examiner.com/x-544-Games-Examiner~y2008m11d19-How-to-install-Xbox-360-games-to-the-hard-drive

for playing the game 

To play a game from the hard drive:Go to My Xbox and open Game Library.Select the game, then select Play from Hard Drive.

#25
13Dannyboy13

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More silence......

Getting deja vu from the last time they said they were looking into fixes.