Aller au contenu

Photo

Open Letter to BioWare: Dissatisfied Customer


  • Veuillez vous connecter pour répondre
185 réponses à ce sujet

#1
elemme

elemme
  • Members
  • 53 messages
Hi all,  I recently finished DAO and was so dissappointed with the ending I contacted BioWare about it.  I was directed to the forums from there.   For Completeness here is my letter and BioWare response I hopes that it reaches the correct person or persons.

Eric Lemme

Subject
To whom it may concern, I have played Mass Effect and Mass Effect II in each ...Discussion Thread

Response (Ricky)
04/14/2010 02:48 PM
Hi Eric,

Thank you for contacting Electronic Arts.

I am really sorry for the inconvenience caused to you and for the delay in processing your request. The issue you are facing looks to be related to the gameplay mechanics and not exactly an issue with the game. I would suggest that you check our forums for assistance regarding this. You can post your issue there and our developers would also be able to take a look at it.

Our forums can be found at : -

http://social.bioware.com

If there is anything else we can help you with please let us know.

Thank you,

Ricky
Dragon Age of Origins Customer Support

Customer
04/14/2010 01:02 PM
To whom it may concern,
I have played Mass Effect and Mass Effect II in each case I finished the game thinking "Wow, Best game ever", because of my experience with these games I bought and played Dragon Age Origins. I want to tell you that your ending to DAO flat out sucks. For my story Alister betrays me with a hissy fit. My love interest leaves me. I die. I suppose it could have been worse and you could have killed my dog. I feel that my actions during the game had no impact on the actions of these characters which I believe is wrong. I know you have a right to make the storyline go anyway you want, but I believe I have the right to have the ability to have the kind of ending I want. Needless to say I will not be purchasing anything else from Dragon Age anytime in the near future and I will certainly look very closely at anything outside of Mass Effect before even thinking about purchasing it. Frankly if I want to invest time in tragedy I will watch the news.

Sincerely, Eric Lemme

#2
taine

taine
  • Members
  • 310 messages
Bummer. Try playing again and making different choices. You have the ability to effect the ending you get, believe it or not.

#3
pudi0072000

pudi0072000
  • Members
  • 182 messages
No sunshine and rainbows here. Make different choices if you want a 'better' ending, but none of them are completely 'happy.' It's a dark fantasy.

#4
Xetirox

Xetirox
  • Members
  • 97 messages
Allow me to play you a most beautiful song on my violin of my own composition. I call it "How Much We All Care."

#5
CaptainZaysh

CaptainZaysh
  • Members
  • 2 603 messages
Open letter to Eric Lemme:



Dear Eric,



Whining isn't manly.



Sincerely, Captain Zaysh.

#6
LadyDamodred

LadyDamodred
  • Members
  • 5 122 messages
Sooo, you made choices in the game and were unhappy that they had consequences and didn't go the way you wanted? >.>



If you want to achieve certain endings, take some time to browse the forums and the wiki to see what possibilities there are. The game has a high replay value, especially with different characters and different rp choices. I would suggest taking a little time off, figuring out what you want, and trying again.

#7
Zy-El

Zy-El
  • Members
  • 1 614 messages
Next time - kill Loghain, romance Leliana and accept Morrigan's Ritual. Much different ending!

#8
Brockololly

Brockololly
  • Members
  • 9 029 messages
Well, with the exception of Morrigan leaving, just about everything else can have a "happy" ending in DAO. As much as I'd like to see a slightly less "bittersweet" ending with Morrigan, she does tell you that it won't end well....

#9
elemme

elemme
  • Members
  • 53 messages
I am just trying to be fair to BioWare telling them why they wont get any more of my money. I am content with my choices in the game and dont see any reason to change them. They can choose to do anything they want with my input.

#10
Skadi_the_Evil_Elf

Skadi_the_Evil_Elf
  • Members
  • 6 382 messages
Whaaaaaaaaa!

#11
Vexille

Vexille
  • Members
  • 682 messages

elemme wrote...

I am just trying to be fair to BioWare telling them why they wont get any more of my money. I am content with my choices in the game and dont see any reason to change them. They can choose to do anything they want with my input.



this has to be a troll... nobodys truly this stupid, right? RIGHT?

#12
Caldarin V

Caldarin V
  • Members
  • 269 messages

Xetirox wrote...

Allow me to play you a most beautiful song on my violin of my own composition. I call it "How Much We All Care."


this being the world's tiniest violin, right?

#13
Caldarin V

Caldarin V
  • Members
  • 269 messages

elemme wrote...

I am just trying to be fair to BioWare telling them why they wont get any more of my money. I am content with my choices in the game and dont see any reason to change them. They can choose to do anything they want with my input.


Sooo... because you feel you made the "right" choices and didn't get the ending you wanted, you feel like the game is crappy?

Not everything plays out in complete cause and effect linearity; some decisions you make have unforseen (but logical) conclusions

I mean hell, unless you skipped every single dialogue option towards the end, you knew exactly what you were getting into? I mean, you could have not died; just do the nasty with Morrigan (or convince Loghian to do it), problem solved.

I guess what I'm saying is, you went to fort Drakon (without loghain in your party?), fought the archdemon, and died (if you did have loghain, he would have offered to sacrifice himself).

Were you expecting the game to say "in honor of your noble sacrifice, the rules of the universe end?"

If you're going to be upset about ANYTHING, be upset about the fact that you can import your now dead character into awakenings (but hey, my answer to that if you have issues with the continuity is: DON'T)

anyways, quit ya whining and play again, and this time, bang the swamp witch

#14
CybAnt1

CybAnt1
  • Members
  • 3 659 messages

and you could have killed my dog. 


They may have killed your dog (no, I'm talking about the Mabari, not your RL dog, if you have one.)

We still don't know yet. 

#15
elemme

elemme
  • Members
  • 53 messages
In game terms I made the choice to die right after Morrigan left. If you believe the ritual is bad you cant take the chance that she does the deed with Loghain. The choice is easy Loghain guards the gates and does not get near the archdemon.


#16
errant_knight

errant_knight
  • Members
  • 8 256 messages
Heh, or you betrayed Alistair leading to an understandable venting of disappointment and rage. Betrayal would seem to be in the eye of the beholder, would it not? ;)

#17
elemme

elemme
  • Members
  • 53 messages
Alistair chose to be spineless the whole game. So why should he get to make a decision at the end of game. The very first thing you learn in the game is that wardens dont get to back out. With Duncan's example as a guide I should gut Alistair the second he decides to walk away. I did wimp out and ask to have him spared.

#18
LadyDamodred

LadyDamodred
  • Members
  • 5 122 messages
And this is what makes the game great, in a way. You see what you want to see. Everyone has different opinions on the characters, though, and we don't want to turn this into another endless debate.



My only issue is with your stance on the results of your choices and being mad at Bioware for it. It's like hiring an interior designer. They give you options, you make choices, they do it and you say 'I hate it! I'm never hiring you again!' That's the part that is blowing my mind.

#19
Axekix

Axekix
  • Members
  • 2 605 messages
Is... is this for real?

#20
ejoslin

ejoslin
  • Members
  • 11 745 messages
Of course it's not for real. But it IS being well fed!

#21
Thor Rand Al

Thor Rand Al
  • Members
  • 2 459 messages
That's why they gave you different choices on how you play your game, plus they give you plenty of opportunities to play the ending you want. This is not a game that you play once and that's all she wrote. There are multiple ending's, multiple outcomes, choices, decision's and you can't get them all on just 1 playthrough.



To me it sound's like you didn't even give the game a chance before you started complaining about it. And as a lot of people have said on this thread, IT'S A DARK FANTASY. What do you think that means, that it's going to be roses and sunshine with pink little bunnies popping up around you?


#22
Herr Uhl

Herr Uhl
  • Members
  • 13 465 messages

Thor Rand Al wrote...

...IT'S A DARK FANTASY. What do you think that means, that it's going to be roses and sunshine with pink little bunnies popping up around you?


Here, the pink bunnies have no fur and resemble a mix of rat, pig and bunny.

Hardcore.

#23
elemme

elemme
  • Members
  • 53 messages
like I have already said, I am just explaining why I will not be spending money on further Dragon Age games in hopes of getting what I want. It it pretty simple. If there are enough people like me then I get what I want and BioWare makes more money. If not I play other games there are plenty to choose from.

#24
ejoslin

ejoslin
  • Members
  • 11 745 messages
Actually, you are pretty funny! I give you a 7/10 and that is HIGH praise!

#25
AnniLau

AnniLau
  • Members
  • 1 478 messages
Choices have consequences...sometimes even unforeseen consequences.



Suck it up.