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[Aeropostle]

I think gaming companies need to be reported to the Better Business
Bureau. There is absolutely no accountability by them whatsoever. IF
they CHOOSE to fix a game they released half-****ed, then we're supposed
to be happy with that. There needs to be some organization that
watches over these companies to make sure the games are tested and
market-ready. Because, obviously, the companies don't police themselves
for the most part. So we, as gamers, have come to expect that with our
hard-earned dollars, a game could very well be a piece of sh!t, which
many of them are. At best, they are 90% complete when they are
released. Now, with the amount of hardware out there, I'm willing to
give them a little bit of a break, but bugs in this game that are so
obvious across the board that are addressed with the attitude of  "they'll get
fixed when we get around to it" is absolutely ridiculous. Especially
when we can't return them for a refund.  Which, if I could, I would
return this piece of crap game. Good companies will admit a mistake,
apologize and fix it as soon as possible.  We've seen none of that from Bioware.

Bioware, these are
MAJOR bugs that should not only have been caught before the game went
out the door, but fixed the next day or the next week at the latest.
Your customer service is absolute crap. I play an mmo and as soon as a
major bug is tagged, it is fixed. Usually the next day at the latest.
What do you think would happen if you were a hardware store and sold a
lawnmower that was known to have problems, and was only 50 - 90%
complete? The owner would take it back to get his/her money back. Now
say that store refused to do that. All hell would break loose, and
you'd be on the 6:00 news that evening.  Somehow, you get you get away
with this on an almost daily basis.

I love PC games, and
Bioware's games in particular, but this is just ridiculous and taking
waaaay to long to address. It's time we gamers hold these companies
accountable with our dollars, and let them know we aren't going to lie
down and take it.  Marketing half-arsed games as complete just to get our dollars and run with them should not be the norm.  We, as consumers, accepting on good faith that the games we bought with our hard-earned dollars should be the norm.  Getting them at less than 100% which they almost always are should not be the norm.  Not ever getting them 100% fixed in a timely manner should not be the norm.

FYI, Bioware, I am calling the national BBB, and I am also contacting national news stations to see if there is any interest in a story in which consumers are getting ripped off.  Finally, I am not buying another one of your games (and I usually don't buy any others) unless I can be assured through research it is playable without major, game-killing bugs which Awakening certainly has.   Fool me once, shame on you, fool me twice, shame on me.

[Stanley Woo]

Sorry, folks, but if you wish to continue this discussion, please take it to our Off-Topic forum. If you have specific issues with your game, please post in the appropriate Tech Support forum.

motPOETRYion says:

no the point/meaning of the thread is" do we the players really have any chance against a big corp. EULA 's And does one players voice make a change."

Players are also consumers, and consumers make powerful purchasing decisions all the time. Very few, however, are willing to do more than talk about that power on the internet, and even fewer are willing to take a stand if it means having to live without this highly-rated game or that popular game. But that's a discussion for a different forum. Thank you.



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