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Bioware, It's Time for You and Other Gaming Companies to be Held Accountable


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#226
MOTpoetryION

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messy your a credit to the forum you know . you actually can understand a persons point of veiw and give constructive and well worder replys. without having to resort to flaming i comend you . I only wish there were more like you .



About the scripting that is an old way of doing it there is a new way already being used . they just need to get out of the old rut they are in . And i have not mentiond but feel i must is what ever they are doing in their code to make some multi core CPU run at 100% just from the start screen . They say it is normal . well its not i have never in my life seen that and i've been playing longer then most of you, for the entire lifetime of video games. I think IMO thats where alot of their problems are being centered ,Tthat and they also have an issue in the use of memory



Now dont take all of my posts as hate for bioware im only trying to help them . Even though im sad to say i think we are already watching them slowly die before our eyes because of EA. they have kill before and they will again . Honestly i loved DAO you might be surpised to hear that but i really did. Its just i i pay money for anything im goingto give my honest opinion of what i think about it . i payed for that right. but this game had more problems then i have ever seen in a game . strangly the other one was also a EA game battlefield 2142 . i put more of the blame on EA they want it out the door to make money . alot of times before they are polished . they seem to faver the of well patch it after release. but something is wrong this time patched are not comming like they should IMO

#227
Guest_MessyPossum_*

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MOTpoetryION wrote...

messy your a credit to the forum you know . you actually can understand a persons point of veiw and give constructive and well worder replys. without having to resort to flaming i comend you . I only wish there were more like you .


Haha I can't tell whether I'm being complimented or patronized. So thanks.:lol:

MOTpoetryION wrote...

About the scripting that is an old way of doing it there is a new way already being used . they just need to get out of the old rut they are in . And i have not mentiond but feel i must is what ever they are doing in their code to make some multi core CPU run at 100% just from the start screen . They say it is normal . well its not i have never in my life seen that and i've been playing longer then most of you, for the entire lifetime of video games. I think IMO thats where alot of their problems are being centered ,Tthat and they also have an issue in the use of memory


Scripting though is for the sake of ease in content switches. I do know that it's easier to swap a script out that has a psuedo code feel to it then it is to hardcode every last thing in the long run. It also promotes extension and modularity. The old adage of speed of compiled hard code versus scripted soft code.

MOTpoetryION wrote...

Now dont take all of my posts as hate for bioware im only trying to help them . Even though im sad to say i think we are already watching them slowly die before our eyes because of EA. they have kill before and they will again . Honestly i loved DAO you might be surpised to hear that but i really did. Its just i i pay money for anything im goingto give my honest opinion of what i think about it . i payed for that right. but this game had more problems then i have ever seen in a game . strangly the other one was also a EA game battlefield 2142 . i put more of the blame on EA they want it out the door to make money . alot of times before they are polished . they seem to faver the of well patch it after release. but something is wrong this time patched are not comming like they should IMO


I'm not suprised that you loved Dragon Age Origins and I don't see your posts as unbiased hate. You clearly are frustrated. I can't begrudge you for having strong opinions on something you dislike. We all post here in hopes that our words are heard and that something is done to remedy the situation. We all just go about it different ways.

And I'm betting that because you still post here you still hope for a change and by proxy you still love the game. Admit your fanboism!;)

Modifié par MessyPossum, 21 avril 2010 - 09:13 .


#228
Haexpane

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CybAnt1 wrote...

My point is ALL SOFTWARE HAS BUGS. If you are going to rage against Dragon Age, why not Microsoft Excel?  How about SAP?  PowerPoint? Visual Basic?


And you know whether or not I have submitted bug reports for other software ... and yes, even gone so far as to complain about unfixed bugs in other software .... how?

Just letting you know I have ... and that in productivity situations, I consider this less acceptable. 

However, just because this is a game, for entertainment, does not mean that any level of non-functionality is acceptable. Sorry.


Again you seem to *love* inventing quotes that no one here has stated.

If it is "not acceptable" to you, why didn't you return it day 1?  Why are you still posting about it?

#229
Haexpane

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TJSolo wrote...
 

You called for a good company, not specifically software related. HP does fall into software since most of the products rely on software to perform.
Another funny bit is if you look at the top 25 list, Apple. The company you mentioned as not liking is sitting at the no20 spot.


Of course they are, Apple fan tards worship apple and see them as gods.  The rest of us know better.

I don't want to go too off topic, but I've had a lot of experience with HP products, and all of it has been bad.  Not sure how they made that list either.

#230
Haexpane

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TheMadCat wrote...
 
Cool, now explain to me exactly why Electronic Arts can't provide the same level of customer service as say HP or Jaguar and I'll go dig up a list of software developers with good customer service.


I never said EA "can't" i said they choose not to.  Thousands of users complained about bad patches for Madden, how did EA respond?  A DLC pack unrelated to any patches.

#231
Haexpane

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Abriael_CG wrote...

 

Exactly. It's not random that customer satisfaction courses are gaining more and more importance in marketing and brand management schools nowadays.

The big problem, unfortunately, is that the gaming industry are a whole "do it yourself" field, with a lot of marketing executives and managers that don't have any kind of degree and didn't really get a proper education. Most of them can't even understand the definition of "customer satisfaction", let alone being able to apply it.
 


ROFL and you based that assumption on what exactly?   Your anger at a bug.  You have ZERO facts to back up this outlandish and borderline hysterical claim. :lol::lol::lol::lol:

#232
Haexpane

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MOTpoetryION wrote...

i know kurokenshi
i think most are die hard famboi's that would never say a negative thing obout a dev .Even when they are experiancing some of these issues.. For me i will never fall into the fanboi complacent mode. For me i dont care how many great games you have made . Your still going to have to prove yourself with the next one as well. And if its got problems ill be the first one to point them out to the dev . Because thats how things get fixed. Not by necer saying anything bad and keeping quiet. Fanboi's think they are helping the dev . But they are the worst thing that could happen to a company, But voicing your dislikes/ problems /bugs is the best thing for a company thats feedback the most powerful tools to improve upon and get better with. If you stay quiet they will continue to make the same mistakes again.


Walloftext and Myspacegrammar aside, you have this fantasy in your head that angry rants and insults to devs "get things fixed" and "fanbois keep quiet".  That is paranoid narcissim at it's best.

People report on bugs all day and night on these boards.  What we disagree with is things like 'giving bioware the dirty finger" angry hater E-rage rants and pointless diatribes about taking "legal action" because a game bug is annoying.

#233
Haexpane

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MOTpoetryION wrote...
 

And your Ai IMO is garbage as well. And i think you knew that and came up with this tactics thing to cover that fact. Because it gave us the ability the pause the game(whoever heard of pausing during a fight) to what ? Fix you Ai. that either char. just standing there doing nothing or your mage wanting to run into a pack of monsters or a char just running away for no reason /or running into a mob with a bow out . But we get to pause so we can fix the your Ai . Nice cover up IMO


Wow, clearly you don't know what RTWP gameplay mechanics are.  Wow, just wow.  The fact that you don't even understand the core gameplay, AND obsess over 3D clipping bugs confirms what we already know.  Mountains out of molehills.

#234
Haexpane

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Realmzmaster wrote...

Once again I here the fanboy/fangirl comment aimed at people who are not experiencing the problems other people are having. If the person is not having those problems they can only state their experience with the game.
And unless you happen to be sitting behind them watching them play you cannot say that they are missing or ignoring the bugs.
Obviously there are bugs because people are experiencing them. But AlanC9 did not encounter them. What is he suppose to do lie and say Yes I have experience the same thing ?
So your experience is not his experience.
I have never encountered the Silverite mine bug that everyone complains about. Does that make me a fanboy? Does that make me lucky? Maybe? Or it could be that it such an inconsistent bug that it does not happen to everyone or certain conditions must exist for it to occur.
In your playthroughs you found bugs. Good! Report them! But do not try to tell other gamers what they have experienced.
I have gone on record as stating about the poor communication and customer service from BioWare.
I have also gone on record about some of the bugs in Awakening. Did it stop my enjoyment of DA:O or DA:A? No. I encountered no game stopping or enjoyment stopping bugs.
AlanC9 perhaps had the same experience. He voiced his opinion which is just as valid as anyone else's.
If you want to call me a fanboy, I will wear the title proudly. But I am not a fanboy neither is AlanC9.
People attempt to use the fanboy/fangirl tag to dismiss other people' opinion and experiences.


Exactly. I've already posted in previous bug threads about the bugs I experienced, and my dissatisfaction with the lack of patches for the PS3

But people can fall me a fanboi if they wish, it makes no difference.

#235
Haexpane

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MessyPossum wrote...

 

Sometimes the AI does not behave very intelligently but overall it's not bad.


Not to mention NO GAME HAS REALISTIC AI and it's expensive and buggy to code.  This is why so many games now have 5 hour long single player modes.  They can test and scrub the AI and scenarious so it seems flawless, when really it's just tight and small.

Then they toss in a leveled up multiplayer mode and call it a day.  AI is a money pit, there simply isn't good tech for good AI and wont be for another 100 years.

#236
Realmzmaster

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Abriael_CG wrote...

@Realmzmaster: the bugs obviously exist, or people would not complain. Accusing people of lying with statements like "I simply don't think it's true" is a fanboyish statement. It's that simple.

Going to a thread where people complain about bugs they ARE experiencing, and poor customer support just to write "you must all be hallucinating! *I* have no issue!" adds nothing to the thread, and therefore is just a fanboyish attempt to defend the software house.


I look back on AlanC9's quotes where did he accuse anyone of lying? He said he was unimpressed by the screenshots posted and that he did not experience any of that. And none of the screenshots are game stoppers. Some are just graphic glitches which I have seen in many games.

Where did he explicitly state that there was lying or are you saying he is implicitly stating that lying is occurring?
As far as the screenshots, I have not encountered any of those problems. Also  Wiltonchuck is not experiencing any problems. 
Did I say there were no bugs or problems? No, I said in our experience (AlanC9, Wiltonchuck and myself) we have not ran into those bugs. We therefore can only speak from our experiences.

Modifié par Realmzmaster, 21 avril 2010 - 09:40 .


#237
MOTpoetryION

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woooh Haexpane
careful with your wordage there that tight and small part ... ill leave it at that dont want to get banned : )

edit: messy    that was all compliment nothing more  i truely ment that

 and   forgive me about my grammer and spelling childhood  was not a pleasent time in my life so my schooling sufferd. And im to old  to bother  doing anything about it now so ill leave now  . but to many use a persons  spelling/grammer  to judge a persons IQ .   FYI im working on one of my inventions and have 5 others waiting.   to start .   its best not to put to much into the way someone spells. just  IMHO

ill be going now Image IPB  good day all

Modifié par MOTpoetryION, 21 avril 2010 - 10:06 .


#238
Guest_MessyPossum_*

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Haexpane wrote...

Not to mention NO GAME HAS REALISTIC AI and it's expensive and buggy to code.  This is why so many games now have 5 hour long single player modes.  They can test and scrub the AI and scenarious so it seems flawless, when really it's just tight and small.

Then they toss in a leveled up multiplayer mode and call it a day.  AI is a money pit, there simply isn't good tech for good AI and wont be for another 100 years.


True realistic AI would be a surreal playing field. Suddenly Leliana wants to talk about something other than shoes. I would respond with my usual blubbering and she would accuse me of being an idiot.

I won't say it's a money pit though. It's development is highly important. You glean a little more information with each iteration. But underwhelmingly it's on the back burner for many projects. Plus I imagine a decent AI would also be pretty demanding in cycles, and if it learns, more dynamic resources.

To say we're a hundred years early though... I guess it will depend on where our hardware takes us. Solid state drives, molecular storage, quantum processors *goosebumps*:blush:

#239
MOTpoetryION

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i admit i was a bit harsh on the ai. mostly i diddnt like when your about to make attack contact with a darkspawn with a bow you can set all members to hit at the same time . but once contact is made everyone runs away for a bit to get into possition . hello they were already in possition . so now time is lost and darkspawn are now about on you when they are set again . But by then bows are almost mute and you have to switch to sword now to much wasted time and lose of maybe 2 more arrows . oh and i forgot to mention that this game killed one of my HD it started slow and got worse i would be playing and would hear a sharp chirp from the computer not speekers and computer would freeze. happend more and moore to the point it would do it at the start screen then it died . and have seen reports of the same exact thing from others. and it was the newest part of my system too : ( also went was my 2 finished wardens as well on the drive : ( : ( : (

Edit and messy  no i will never admit to a fanboi.  I set that in stone long ago that i would never slip into that spot. I go by the rule i really dont care how many great games you may have made your still going to have to prove your self  with the next one  and the one after .  to tell the truth im not sure how it happened but bioware  seemed to slip thru the cracks DAO was my very first bioware game

Modifié par MOTpoetryION, 21 avril 2010 - 11:01 .


#240
l.flynn

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wow.......just wow.  i can't believe how bad this game blows.  what is the point of putting out a glitchy half a**ed game when you know they can do so much better.   this is an rpg or am i mistaken....it's like watching a movie w/o a plot.  it's as if character development slipped the minds of all those who created this game.  I find it hard to believe that it went through all the production steps w/o someone saying hey there is no character interaction....maybe we should fix that.   Nah lets just put it out there for 40$ anf f**k everyone over.   minus the character development you're left with an average plot and less than impressive combat.  if i want a killing game i'll go play cs, halo, mortal kombat....endless games that is just repetative killing.  which is great, but not what dragon age is about.  i really feel they owe people who bought this game and patch or something to fix the shortchanged game they released.  this doesn't even get me started on the ending of both games.   if i wanted to read a book i would, and i would pay 100$ to do it.  Lets end the game with 15min of text blurbs and craptastic art.  and lets face it nintendo in the 80's had better soundtracks to their games....holy freaking hell....the same synthesized sound over and over, never mind the awesome music in the trailers.   idk i just feel its wrong to screw your consumers over so bad and not offer some kind of compensation. 

#241
MOTpoetryION

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i give the blame of that soley to EA they have always been that way just get it out the door we will let them test it and well patch it then we need money aaaarrrrrgh lol 

i would have to agree with most but i really dont know what their standard of games were like . so i cant say if its drop in any way . i would guess yes going by everone else loving them so much.
 

Modifié par MOTpoetryION, 21 avril 2010 - 11:14 .


#242
TJSolo

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Haexpane wrote...

TJSolo wrote...
 

You called for a good company, not specifically software related. HP does fall into software since most of the products rely on software to perform.
Another funny bit is if you look at the top 25 list, Apple. The company you mentioned as not liking is sitting at the no20 spot.


Of course they are, Apple fan tards worship apple and see them as gods.  The rest of us know better.

I don't want to go too off topic, but I've had a lot of experience with HP products, and all of it has been bad.  Not sure how they made that list either.


They made the list because of what they do overall which for Apple and HP go beyond just consumer goods. Staying on the consumer side, my Apple and HP s/w are far more reliable than any software offering from the wagons of EA.(Bioware falling in that wagon now).
Bad support of the install base with a heavy focus on the intial cash grab. The fault is mostly gamers because their are enough out their that will blindly buy and support products just for their 'fix' even if the game maker has a history of being shoddy.
If gamers had more common sense and control over their wallets the products would get better. Until then companies like EA will just continue to take advantage of peoples poor decisions.

#243
MOTpoetryION

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so realmzmaster can i ask a question . if your not experiancing any problems why do you comming back to the thread then ? those npcs where superimposed over one another and that one in particular when i spoke to him teleported me and group down to the chantry from the wind mill. little more then just a graphic glitch as was the one where my pc and lil were both doing the

finnishing move at th same time and i guess being able to finish the game without ever being a warden not doing the joining is ok .

#244
Harcken

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Completely agree, however, as we all know, regulating any sort of corporation is "fascist communism," and we can't have that.

#245
amrose2

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Why do people always threaten companies with the Better Business Bureau? You realize the BBB doesn't mean anything, has no power, and infact companies can pay the Bureau money to raise their rating?

#246
Abriael_CG

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Realmzmaster wrote...
I look back on AlanC9's quotes where did he accuse anyone of lying? He said he was unimpressed by the screenshots posted and that he did not experience any of that. And none of the screenshots are game stoppers. Some are just graphic glitches which I have seen in many games.

Where did he explicitly state that there was lying or are you saying he is implicitly stating that lying is occurring?


Saying "I simply don't think it's true" equates to tell someone that he's lying. Try reading once in a while.

As far as the screenshots, I have not encountered any of those problems. Also  Wiltonchuck is not experiencing any problems.
Did I say there were no bugs or problems? No, I said in our experience (AlanC9, Wiltonchuck and myself) we have not ran into those bugs. We therefore can only speak from our experiences.


Since this is a thread about the complaints from the LOTS of people that are experiencing bugs, your "experience" insn't relevant, and borderline trollish. The bugs are there, many people are having their enjoyment of the game ruined by them.
The fact that YOU didn't see them (or didn't notice them) has no relevance to their existance, or to the fact that Bioware should be held accountable for the low quality of their work.

#247
Abriael_CG

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Haexpane wrote...
ROFL and you based that assumption on what exactly?   Your anger at a bug.  You have ZERO facts to back up this outlandish and borderline hysterical claim. :lol::lol::lol::lol:


I have several years in the marketing field (and a proper education, with a degree in brand management) to back that up. What do you have?

That "assumption" (more like fact), is based on the fact that there isn't a day in which you don't see a marketing or PR debacle in the gaming field, something for which heads would fall in a split second in any other field in which marketing is operated in a less "amateurish" way.

Sega is probably the worst offender, with absolute laughable cases like the cuts in Yakuza 3, but they have a long history that dates back to the dreamcast.
But you really see them every day, from the idiotic stunt to promote splinter cell conviction that almost got an actor shot, to the tons of games that get released on the wii without any promotion, with the marketing heads of the software house that think that since the wii has X millions users it'll sell automatically just by being dropped on the shelves (and of course it fails miserably with 100k copies sold when it goes well)...
Activision axing Brutal Legend only to try and prevent EA from publishing it with a lawsuit (that ended up giving their rivals more visibility)...
Executives talking crap on the record about their direct competitors...
Let's not even talk about Bioware putting a big count down on their sites and getting people excited on an event from which they didn't even discover until the last moment that they had to exclude half their community... Anyone with an half decent education in marketing and event management would know that giveaways have different regulations in different regions and would predict that the exclusion of half of the community from an hyped event would have created a lot of pissed off customers with very little return.

The gaming industry is one of the few markets in which a lot of marketing heads act not only against the most basic laws of marketing, promotion and customer satisfaction, but even against simple logic and common sense.
What do you base your assumptions (and your absolutely rude posts) on, instead? :innocent:

I'm sorry if i have to burst a bubble here, but you screaming that a claim is "outlandish and borderline histerical" doesn't automatically make it so. It only makes your choice of terms more akin to comedic relief.

Modifié par Abriael_CG, 22 avril 2010 - 01:46 .


#248
CybAnt1

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If it is "not acceptable" to you, why didn't you return it day 1?  Why are you still posting about it?


Dunno... could be because I can't? (And even acknowledged some validity to the software industry's no returns policy? It's just that I think their EULAs are illegal bullcrap.) 

I've complained about other software with bugs and asked for bug fixes; I'm doing the same thing here. I have asked for bug fixes in productivity software on public forums like this one; however, I don't see why hobby software, or entertainment software, is an area in which one can't also do the same thing? 

As long as the policy of the software industry - games or anything else - is 
a) you get it as is
B) you can't return it
c) we'll patch it if it has bugs, we promise

And we both acknowledge that's their policy ... whether totally justified or not ... 

Well then, I'm going to keep asking them to honor commitment c) until they do it. And BTW, I have not seen any Bioware representative say they are going to release patch 1.04 which will fix these acknowledged issues. 

#249
Realmzmaster

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Abriael_CG wrote...

Realmzmaster wrote...
I look back on AlanC9's quotes where did he accuse anyone of lying? He said he was unimpressed by the screenshots posted and that he did not experience any of that. And none of the screenshots are game stoppers. Some are just graphic glitches which I have seen in many games.

Where did he explicitly state that there was lying or are you saying he is implicitly stating that lying is occurring?


Saying "I simply don't think it's true" equates to tell someone that he's lying. Try reading once in a while.

As far as the screenshots, I have not encountered any of those problems. Also  Wiltonchuck is not experiencing any problems.
Did I say there were no bugs or problems? No, I said in our experience (AlanC9, Wiltonchuck and myself) we have not ran into those bugs. We therefore can only speak from our experiences.


Since this is a thread about the complaints from the LOTS of people that are experiencing bugs, your "experience" insn't relevant, and borderline trollish. The bugs are there, many people are having their enjoyment of the game ruined by them.
The fact that YOU didn't see them (or didn't notice them) has no relevance to their existance, or to the fact that Bioware should be held accountable for the low quality of their work.

No the thread was not about complaints but taking action on the complaints was the OP's original post. My experience is just as relevant as anyone else's and in no way trollish. Note I stated that the bugs exist, but like any bugs many of these are inconsistent and do not occur all the time.
If you bother to read the entire thread you will note that we were having a very civil discussion on the merits of taking legal action and filing complaints with the BBB.  I notice you have a degree in brand manangement. As far as not seeing bugs or noticing them, I have a Masters in Information Systems, and a Masters in Business Adminstration concentration Business Law along with  30 years experience  writing computer programs. I seen and corrected more bugs than you will ever see.  Bugs and I have been upclose and very personal for many, many years.
 I have already mentioned the bugs I encountered, the poor communication and customer service. I may be many things in this life a troll is not one of them not even borderline trollish.
If you do not like what I write, do not read it. The fact that my experience does not mesh with everyone else's does not invalidate nor move to the realm of irrelevance that experience.
Also I read extremely well., Thank You.

Modifié par Realmzmaster, 22 avril 2010 - 02:19 .


#250
Abriael_CG

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Realmzmaster wrote...
Also I read extremely well., Thank You.


Then I wonder how did you miss the person you were defending telling that he "just thinks it isn't true" related to the bugs, which basically means calling everyone here a liar. You claimed that he didn't, I shown you where he did.

And I'm sorry to have to tell you that posts screaming to the wind "I didn't experience any bugs!" in a thread like this, normally (and understandably) just have the effect of inflaming and irritating already disgruntled customers more. If you have all the experience you claim, you should know.
It's like putting your hands on your ears and squeezing very hard, while screaming "I can't hear you! lalalalalala! The bugs are all in your head! Bioware is a great software houseeeee!"

It's irrelevant, and it's trollish, and it only stirs further controversy. And more than everything, a few people not experiencing (or noticing) bugs have nothing to do with the fact that Bioware should be held accountable towards the many that do.
Like it or not, the bugs exist, they are quite evidently relevant, Bioware hasn't moved as much as a finger to correct them in more than a month after release, and more than everything, they didn't communicate or comment crap about it. Despite having promised to establish a faster and more efficent channel of communication with us during the RTO fiasco.
So not only they released a faulty product, they aren't supporting it decently, and they even lied to their customerbase. I don't see how a few people not having experienced (or noticed) gamebreaking bugs would be relevant in the face of all this.