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Bioware, It's Time for You and Other Gaming Companies to be Held Accountable


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#201
AlanC9

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MOTpoetryION, do you spend your whole life trying to find those things? OK, I've only completed 2 playthroughs so far, but I've never seen any of them in my own play.



And now that I have seen your pics, I'm completely unimpressed.

#202
Gnaeus.Silvanus

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I feel your pain Mr. OP, you have my sympathy. As much as I want to raise my hand with a dirty finger towards Bioware, it doesn't deserve any more than that. You need to move on and just check once in a while for any new patch or new announcements from them. Until then just leave it, the EULA speaks for itself, Bioware has the right to give you a half-baked game and if you agree with their EULA you have waived your right to complain.



But don't get me wrong I applaud your intentions but what can we do aside from blasting their people here who seem to have their own amnesia and denial that nothing's wrong with the game. The moderator even called you out to point out a specific problem that may be fixed or not.



The funny thing is there is this thread wherein Victor Wachter is asking for information on system stability and performance but nothing came out of that yet, maybe he got lost on the way to post something constructive about the game.

#203
CoS Sarah Jinstar

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Between the less than usual from Bioware quality of the DLC's and the expansion, the very slow process of patches with DA:O, and the complete snarky and condescending tone some Bioware employees put forth in replies half the time, I'm not suprised we've not gotten better support or more communication. EA is prolly partly to blame, but I have a hard time pinning it all on the publisher.

#204
T1l

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CoS Sarah Jinstar wrote...

Between the less than usual from Bioware quality of the DLC's and the expansion, the very slow process of patches with DA:O, and the complete snarky and condescending tone some Bioware employees put forth in replies half the time, I'm not suprised we've not gotten better support or more communication. EA is prolly partly to blame, but I have a hard time pinning it all on the publisher.


I agree. Often when good games aren't looked after by their developers and need work, noble folk from the community pitch in to help with bug fixes and patching via unofficial patches. I was hoping that a lot of the issues with the orignial game and the expansion would be fixed this way, and for some they have been through add-ons, but for the most part there is still a huge list of issues that need to be addressed.

There's no attention to detail and like the OP said, there's no accountability. Vampire: The Masquerade - Bloodlines had a ton of suppport post launch, not from the developers, but from the community. Maybe we'll have to wait until Bioware goes under as a studio before we get patches? Who knows.

#205
VampireCommando

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Dont like it then dont buy the game, simple.Image IPB

#206
KCFender

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The Dexterity bug STILL has NOT been fixed for the console versions of this game. This has been proven to be a very simple bug - very easy to fix - and yet it hasn't been done yet for the consoles.



That is ABYSMAL support. Someone made a Bethesda comparison early in this thread and said BioWare was the better! BS! Bethesda patches the problems reported in their games. BioWare ignores them. We've seen it clearly.



So the TC has a definite point. BioWare is just simply NOT caring about customer service. They got money to throw around on merchandising while their customers have to suffer from the company's actual products simply not working like they should. Six months and Xbox/PS3 players still have to suffer an easy-to-fix yet incredibly game-altering bug (dexterity not working like it should) - a bug that they've all noticed and complained about since RELEASE DAY. Anyone who would defend BioWare's customer support by this point is a tool, pure and simple.



But all this HAS been bad for BioWare's reputation, and I know it most certainly will cost them customer loyalty and money down the line. Maybe not as much as it should, but I personally know of a few people, myself included, who expected a lot better from BioWare before DA;O and ME2 came out - and will remember this. The lack of support for DA:O in particular is simply gross. They're still throwing resources on making more add-ons and crap instead of making simple necessary fixes that a smaller and more customer-conscious company would have done months ago.



And I appreciate the BBB - they're great - but they also have much more serious matters they devote their resources to. As much as I don't like feeling ripped off by video game companies, it's not half as bad as buying a lemon of a car or getting shammed by your utility providers, which are the sorts of things the BBB devotes its time to.

#207
otis0310

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I said it before, I only counted one game breaking bug in dao or dao:a. That being the silverite mines. However, there is a plot breaking bug of enormous magnitude in DAO that I don't believe was ever fixed. That is, what if we put Anora on the throne. Then we have Alistair romping around like he was king anyways. The entire story is shot to heck. There is a fan made patch for this. But obviously this is something that Bioware should fix.



My friend who I told about that patch said "You're kidding right? There is no official patch to address a problem like this?" That sums up my viewpoint too. A similar problem is in the epilogue of DAO:A my character had a romance with Alistair, and Alistair died at the end, regardless of this, the epilogue had her skip town with a now dead Alistair, who was also King in the epilogue, regardless of Anora (correctly) appearing as queen earlier on.



It is these sorts of bugs that cause enormous continuity problems that bother me. The only way they could get by, in my opinion, is very very sloppy quality assurance on Bioware's part. They are small, easy to fix, and very easy to notice. How could they possibly let it slip by?

#208
Abriael_CG

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AlanC9 wrote...

MOTpoetryION, do you spend your whole life trying to find those things? OK, I've only completed 2 playthroughs so far, but I've never seen any of them in my own play.

And now that I have seen your pics, I'm completely unimpressed.


Some people really don't manage to get it through their thick head that the fact that they were lucky and didn't encounter (or more probably notice or care about) the many, many bugs that plague this game, doesn't mean that they don't exist. They do, and affect a sizeable slice of the playerbase, ergo, maybe you should stop to try and minimize them out of fanboyism.

#209
Abriael_CG

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VampireCommando wrote...

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Dont like it then dont buy the game, simple.Image IPB


I wonder if you noticed that your post is the very definition of by-the-book trolling. Good job :whistle:

#210
Burglekut

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Abriael_CG wrote...
I wonder if you noticed that your post is the very definition of by-the-book trolling. Good job :whistle:


I wonder if you noticed that your post is the very definition of "feeding the trolls."  Good job :whistle:.

#211
wiltonchuck

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Well ,here is my 2 cents, I have an old 06" HP laptop, play DAO, on it and have loved it. being a frugal person, I do not buy ANY down-loadable content. and wait. I love this and ME2 a lot!! Any issues I have had are due to my old pc. and even load times all have been under 90 seconds. and on my xbox I have had no problems at all, I am very pleased with both games.

#212
_benp968

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CybAnt1 wrote...

 
Plus with a digital download it should be easy for them to build in a 3 day return policy and they wouldn't be out anything but a little bandwidth. No crying about destroyed retail packaging.


But that's just it. How do they know you've "returned" it. It's not just a piracy issue. 

Let's say I install it on my computer. It works fine. I come back 2 days later and say it's hosed. I return the disc. Get my refund. But truth is it works fine and I'm still playing it. I gave back the disc but never deleted it. Yes, they can make the game not work unless you have the disc in the drive, but ... we all know there are ways around that. And there are disc copy programs that make a bit-for-bit copy of the disc unto a blank disc, too. 

With a digital download, how do you "return" that? Swear an oath before a judge that you've deleted it from your hard drive? Only get a refund if they can verify you've run an application that's uninstalled it? What if you made a backup copy somewhere, and after they verify it's not on your computer, you reinstall it? 


Piracy can't be stopped, ever.  So not allowing returns and using piracy is just an excuse (in fact, I don't know a single pirate who copies a purchased or DD version of the game.  They all use bittorrent and "releases" from cracking groups).    Digital Downloads are choke full of DRM and its quite simple to render it useless after 3 days should someone return it (just look at the DRM scheme Ubisoft is using.. but you just get the raw end of that, no returns allowed).

 Most discs can't just be "copied" with off the shelf CD/DVD copy software, and even if you did, it will still fail the disc check.  If someone was willing to download a crack then they wasted a lot of time and gas money buying the game and returning it when they could have just downloaded the whole thing.

So Piracy is just an excuse the companies use to keep you from returning the software.  Notice none of the console game systems allow returns on games (digital download, or store bought) yet they are extremely difficult to pirate compared to a PC.  You have to have a moded console which can often brick the console.

So again, I believe piracy is used as an excuse to allow the software industry more leeway to shovel crap (not pointing at BW here, just the industry in general).

#213
AlanC9

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Abriael_CG wrote...

Some people really don't manage to get it through their thick head that the fact that they were lucky and didn't encounter (or more probably notice or care about) the many, many bugs that plague this game, doesn't mean that they don't exist. They do, and affect a sizeable slice of the playerbase, ergo, maybe you should stop to try and minimize them out of fanboyism.


Was I that lucky? I've seen none of these in two playthroughs and several incompletes. He's seen all of them. You really think I'm just luckier than him?

I simply don't think that's true. Either his system is reacting badly to DAO for some reason, or he is doing something in his play that causes the bugs to appear.

#214
Jito463

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I had virtually no issues when playing DAO. Played it through several times, in fact, prior to the 1.03 patch. The only issue I did have was the infamous "slow load" bug after you play the game for several hours (and that could be fixed by saving and exiting to the main menu).



With Awakening, and patch 1.03, I've encountered CTD's, bugs in the scripting, player quests that are cannot be completed - because I did some out of order from how Bioware wanted me to - and what I have dubbed the "menu lag" bug, which replaced the "slow load" bug.



Frankly, this new bug is more annoying than the old one. At least that only affected you when you wanted to load a save-game, now it affects the whole game (making in-game menus laggy, and slow to respond over time).

#215
Kurokenshi

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It's real amazing how people can defend these issues with comments like "Mine ran fine so must be something your doing!". Lets face facts there is no such thing as a bug free game! The problem is the lack of communication regarding the bugs!

#216
MOTpoetryION

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i know kurokenshi

i think most are die hard famboi's that would never say a negative thing obout a dev .Even when they are experiancing some of these issues.. For me i will never fall into the fanboi complacent mode. For me i dont care how many great games you have made . Your still going to have to prove yourself with the next one as well. And if its got problems ill be the first one to point them out to the dev . Because thats how things get fixed. Not by necer saying anything bad and keeping quiet. Fanboi's think they are helping the dev . But they are the worst thing that could happen to a company, But voicing your dislikes/ problems /bugs is the best thing for a company thats feedback the most powerful tools to improve upon and get better with. If you stay quiet they will continue to make the same mistakes again.

#217
Rendar666

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Aeropostle wrote...



Umm, Heaxpane, could you make your points civilly and without personal attacks?  I don't think anyone else here, except one poster (who we all ignored and is gone now) is doing that.  



Do you mean me? Muwahahahahhaahahahahhahahah.............. Image IPB

#218
13Dannyboy13

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otis0310 wrote...

I said it before, I only counted one game breaking bug in dao or dao:a. That being the silverite mines. However, there is a plot breaking bug of enormous magnitude in DAO that I don't believe was ever fixed. That is, what if we put Anora on the throne. Then we have Alistair romping around like he was king anyways. The entire story is shot to heck. There is a fan made patch for this. But obviously this is something that Bioware should fix.

A few more game breakers are, of course, the save corruption which can ruin every single save file you have. Another is the bug in orzamaar when you play both sides and the game can get caught in an endless loop where neither quest giver will give you the next quest, making that character useless because you can never finish the game. I've hit both of those and lost over 250 hours, just thought I'd point those two out. The ending bug you mentioned also carries over to the expansion which right off the start ruins the whole idea of "continuation" seeing as how Alistar is king whne he should be dead/gone. The mines bug is the only game breaker that I know of for the expansion, but it has it's share of smaller bugs too. It simply comes down to BiowEAre putting their effort into PR and marketing instead of fixing the game sadly, a lot of these bugs are simple fixes, yet in six months they've done nothing to fix these things.

#219
Burglekut

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[quote]13Dannyboy13 wrote...

[quote]otis0310 wrote...

a lot of these bugs are simple fixes, yet in six months they've done nothing to fix these things. [/quote]

You seriously have no idea what you are talking about.

#220
Abriael_CG

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AlanC9 wrote...
Was I that lucky? I've seen none of these in two playthroughs and several incompletes. He's seen all of them. You really think I'm just luckier than him?

I simply don't think that's true. Either his system is reacting badly to DAO for some reason, or he is doing something in his play that causes the bugs to appear.


You've been luckier than MANY, me included, and mind you, I tried the expansion on three different PCs, my gaming PC, my work PC, and my laptop.

The sheer number of complaints should already get through your skull that the issues exist and are serious. Accusing people of lying is simply fanboyish and disingenuous.

#221
MOTpoetryION

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alenc9 no i play the games i just have a fast screenshot finger. And also was tired of the fanboi's insistance that there was/is nothing wrong. So i started taking screenshots of it all . like they say it never happend if no screen shot. They are going to hate starting that saying lol.



Oh there was one bug also i noticed in denerim after doing a few of slims shady 's quest and what not. i go there kind of early to get a money boost. well if the little messenger boy shows up by the collective guy. and you dont have zeveran yet. well you have a talk with the crow leader and he talks about one already failing in his job (killing you) even before you meet zeveran.



Also a bigg issue i had with bioware being lazy is . The first time i got to redcliff and was told over and over ARE YOU READY it made me think no i guess not . And proceeded to place a total of like 25-35 traps about the place. And guess what when the defend to town started. Bioware was so lazy they just scripted us to a copy of the town . And my traps where nowhere to be seen . Then after the battle we get scripted back to the original map and low and behold every trap was there. Thats great work adding an option to your game only to render it useless yourself thru lazyness. Thats the old way of making games bioware its 2010. it also happend when i tried to protect the camp from that night raid was scripted to a copy of camp and then back.



And your Ai IMO is garbage as well. And i think you knew that and came up with this tactics thing to cover that fact. Because it gave us the ability the pause the game(whoever heard of pausing during a fight) to what ? Fix you Ai. that either char. just standing there doing nothing or your mage wanting to run into a pack of monsters or a char just running away for no reason /or running into a mob with a bow out . But we get to pause so we can fix the your Ai . Nice cover up IMO

#222
Realmzmaster

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Once again I here the fanboy/fangirl comment aimed at people who are not experiencing the problems other people are having. If the person is not having those problems they can only state their experience with the game.

And unless you happen to be sitting behind them watching them play you cannot say that they are missing or ignoring the bugs.

Obviously there are bugs because people are experiencing them. But AlanC9 did not encounter them. What is he suppose to do lie and say Yes I have experience the same thing ?

So your experience is not his experience.

I have never encountered the Silverite mine bug that everyone complains about. Does that make me a fanboy? Does that make me lucky? Maybe? Or it could be that it such an inconsistent bug that it does not happen to everyone or certain conditions must exist for it to occur.

In your playthroughs you found bugs. Good! Report them! But do not try to tell other gamers what they have experienced.

I have gone on record as stating about the poor communication and customer service from BioWare.

I have also gone on record about some of the bugs in Awakening. Did it stop my enjoyment of DA:O or DA:A? No. I encountered no game stopping or enjoyment stopping bugs.

AlanC9 perhaps had the same experience. He voiced his opinion which is just as valid as anyone else's.

If you want to call me a fanboy, I will wear the title proudly. But I am not a fanboy neither is AlanC9.

People attempt to use the fanboy/fangirl tag to dismiss other people' opinion and experiences.

#223
Abriael_CG

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@Realmzmaster: the bugs obviously exist, or people would not complain. Accusing people of lying with statements like "I simply don't think it's true" is a fanboyish statement. It's that simple.



Going to a thread where people complain about bugs they ARE experiencing, and poor customer support just to write "you must all be hallucinating! *I* have no issue!" adds nothing to the thread, and therefore is just a fanboyish attempt to defend the software house.

#224
MOTpoetryION

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that may or may not be. The ones that usually say they are not experiancing any of these things . Are also the ones usually telling people its your set up or this or that . For all we know your a habitual lier(was'nt saying you are ) and just not admiting you have seen isssue. Just because you may have not seen any bugs . (1) Does not mean they dont exist or (2) its ONLY something wrong with the persons computer/setup i use fanboi talking about the people that never consider or admit that (3) it just might be the game itself , but just not affecting your setup .its blindly defending of boiware at the least thats a fanboi. Never willing or wanting to consider the 3rd option because they love bioware so much.. If your experiancing things but refuse to admit it your hurting the company you love . you are the worst thing for that company. Ok to alot of you veiw threads like this just as trolling or whining. and come in them and flame up a storm . i guess in hopes to shut the person up. more protecting . But the person that has a self will enough and strenth to put up with you flammers. Is a better asset and is helping that company many times more then you are or ever will. Because they are providing FEEDBACK only veiwed be you as negative , its gold to the company . It helps them improve. why you think stores do questiounairs ? FEEDBACK All you do is keep quiet and the company makes the same mistakes again. You think your defending the company so it will stay around , all your doing is intimidating people to stay quiet and killing the very dev you love so much great job flaming kill the dev you love its all your doing

#225
Guest_MessyPossum_*

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MOTpoetryION wrote...

Also a bigg issue i had with bioware being lazy is . The first time i got to redcliff and was told over and over ARE YOU READY it made me think no i guess not . And proceeded to place a total of like 25-35 traps about the place. And guess what when the defend to town started. Bioware was so lazy they just scripted us to a copy of the town . And my traps where nowhere to be seen . Then after the battle we get scripted back to the original map and low and behold every trap was there. Thats great work adding an option to your game only to render it useless yourself thru lazyness. Thats the old way of making games bioware its 2010. it also happend when i tried to protect the camp from that night raid was scripted to a copy of camp and then back.


I'm sure that design limitations superceded logical continuity. I can't even imagine the s*** storm of bugs that could occur if the same map was used for both the town defense and the town ambient. But I don't really want to presume too much either way. I don't think the use of two maps for the same location is all that irregular. Yes it does suck that your traps didn't carry over. I did this exact same thing my very first playthough oddly enough. Thought it was humorous to me sadly when they dissappeared during the fight.

MOTpoetryION wrote...

And your Ai IMO is garbage as well. And i think you knew that and came up with this tactics thing to cover that fact. Because it gave us the ability the pause the game(whoever heard of pausing during a fight) to what ? Fix you Ai. that either char. just standing there doing nothing or your mage wanting to run into a pack of monsters or a char just running away for no reason /or running into a mob with a bow out . But we get to pause so we can fix the your Ai . Nice cover up IMO


Sometimes the AI does not behave very intelligently but overall it's not bad. I think that sometimes my guys are touched in the head too, but if you want a discussion on terrible AI, Dragon Age is not where you should start. And doesn't a character switch to melee if uncontrolled and has a melee weapon?

I love the pause feature. I would not classify it as a weakness or cheap substitution in place of working AI. Sometimes I find myself overwhelmed with sensory input and want to get a party member to use a certain skill that isn't in their tactics set or need to use a potion. Amazing design feature. Done in previous Neverwinter series, Mass Effect series, Final Fantasy XII.

Modifié par MessyPossum, 21 avril 2010 - 08:12 .