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Screw Bioware and EA, never will buy again! Don't ignore this Bioware!


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#1
LevitasVeneficus

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 To those who own the 360 version and plan to play through DLC, don't expect achievements for this game or the servers or MS is bugged and are not registering actual gamerscore points. The worst part in this ordeal isn't the gamerscore, though it is what I'm ****ing about in general, it is the lack of response from the Bioware or EA community on addressing this issue. I've posted, emailed, pm'd, did nearly anything I could think of to get an answer from either of these companies and I've come to two conclusions. 1.) They understand the problem is here and have made a decision not to reveal any information to the customers (NOT smart, VERY shady) or 2.) They funked up so bad that they're scared to release information because they know not what to do. Either way SHAME on you Bioware, you have loyal console customers re-selling the game immediately and strong talk of people NEVER buying DLC or even Bioware games again via console. Oh and yes there are reports of regular in-game achievements being glitched as well, like game freezing as achievement is being earned and can no longer be earned. Is this truly what you hoped to accomplish from not responding to your fans? Five years of developing and all the hype of release, when finally it hits our consoles problems and bugs(which of course we know will exist, no game is perfect) start making people think twice about your company. But you do nothing to appease your anxious fans, or in other words you don't give a damn about those who find this issue disturbing or to those who like achievements and do find them important. Nice work guys, I'm sure you'll fix this eventually? But when? One month, two, maybe never? Oh but by all means, I know nothing about sales or marketing a video game, it seems you've got the situation under control right? Shady, this was my first experience with Bioware, haha! To think I will ever buy any other game or DLC from you guys again, truly I hate you. 

---For those who would like to respond with trollish taunts and self righteous opinions, it will affect me none, and I will only continue to post so if you do not approve or agree with what I say, move along.---
 

#2
ZombieLover84

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It's a bug I am sure they are aware of, but so minor it's probably the last thing they will adress, and this has no impact on gameplay, playability, etc. All it effects is a pretty score to look at. While that is fine, I do not blame Bioware, EA, and even Microsoft for blowing this off for the time being.

#3
LevitasVeneficus

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Yes, okay they more than likely know about it. Okay fine this may not be on the top of the agenda for things to fix, that is also fine. But WHY will they not release any information on the issue. Truly if they wanted to preserve the fan-base who actually care about those "pretty little points" they would at least notify us that they are indeed aware of the situation and steps will now or later be taken to resolve it. IS THAT SO HARD, OR TOO MUCH TO ASK?

#4
ZombieLover84

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What information are they going to release? If it's not unlocking, they might not have ANY information to give.

#5
AdrianaLopezForero

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Looking at this bug right now. My apologies for the inconvenience.

#6
lucalt

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you're that pissed off about achievement points? wow, thats kind of sad considering they IN NO WAY EFFECT THE GAME AT ALL.

suck it up and enjoy the game for the game itself...

#7
MichealorMike

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Seeing as how you are open to troll comments and self righteous opinions:



QQ, imo



This is kind of a non-issue to me. It will get patched, guaranteed. Most likely, the achievements you've obtained are part of your save file and will be uploaded as soon as they fix it. If this exact game was available on a online achievement/gamerscore-less would you not play it? What if you didn't have an internet connection? Around 35%~ of 360 users have never connected their console to the internet worlwide (based on 31 million sold, 20 million Live users). This will not affect their sales at all. Considering that the game has been out for 4 working days, you seem to be overreacting quite a bit.

#8
RavinXX

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Instead of preserving the fan base that likes the pretty score, they're probably more worried about preserving the fan base the like's less bugged gameplay. (though they don't seem to be doing a very good job of that right now with all the patch issue's >_>)

#9
LevitasVeneficus

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Zombielover: If there is no information to release, then they aren't very good at their jobs are they (developing video games)

lucalt: Thanks for being the first to volunteer for the "I don't don't give a damn what you think a game should consist of" comment. I play for my reasons, I paid my money to obtain what I want out of this game besides gameplay, does that make it right for this situation to go unheard because (michealormike) the larger amount of fans spending money don't care of the issue. They've already released a patch for the pc version, what am I asking for A RESPONSE! One write back, one sentence, not a miracle, just SOMETHING.


#10
pavachan

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ok, so let's see...
x360 achievs dont register, pc users get 100% cpu usage, ps3 users cant connect to EA account, Warden's Keep glitches for some, Small DLC items are glitching for some, The Stone prisoner is glitching for some, there is obviously a memory leak in the pc version, installing patch 1.01 breaks shortcuts, some minor dlc disappears for some, for some registration codes dont work, for some the in game text is too small.

Now, i dont know about everyone else, but i would be much happier if Bioware / EA / Whoever spent their time actually figuring these things out and fixing them, rather than wasting time acknowledging every single issue.

In my opinion however, this is the best RPG game i have played in a long long time, possibly rivaling Baldur's Gate 2 (and that too had its issues at release).

Nothing is perfect. Enjoy what you have for now, and im sure as soon they figure everything out they will release fixes, hopefuly starting from the most critical and moving to the rest.

Modifié par pavachan, 09 novembre 2009 - 03:33 .


#11
Komrade Kayce

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There are current reports of people who experience a random crash from time to time with the game. Thats not the problem, since yknow, thats bound to happen.



But if your game crashes when you're about to get an achievement, then it won't unlock. Ever. Again.



This is the same issue that the DLC people are experiencing, just in a different way. For those people (myself included) we got the achievements before the server updated, meaning we didn't really get them but the game still thinks we did. Which is exactly what is happening to the people whose games are crashing.



The EA forum admin has currently not responded to any of the achievement issue threads here, yet responded to threads posted before and after. This is most... disheartening, because it seems like the issue is being ignored.



So, we need to persist, not get swept aside, and force them to acknowledge there is an issue and they are working on it. Or at the very least, spread the word that this can happen to anyone, and that EA is ignoring us (I currently have a ticket open from 80+ hours ago that has gotten no response, when it says within 24 hours) and they should beware buying any Dragon Age related products. Even if you managed to luck out and didn't play the DLC within the first three days of the game being out, are you comfortable in knowing that at any moment, your game might crash and thus disable one of your achievements from ever being achieved, forever?



For reference, I'll link relevant threads on other websites here, that cover the issue and show its happening to not just the early DLC people. This is not every thread out there, but relevant and larger ones at multiple sites. I'll screenshot all pages as I go along to make sure no threads on this forum created about this issue mysteriously 'vanish'.



http://www.xbox360ac...ad.php?t=188127

http://www.xbox360ac...ad.php?t=187505

http://www.xbox360ac...ad.php?t=187491

http://www.xbox360ac...ad.php?t=188278

http://forums.xbox.c...9/ShowPost.aspx

http://forums.xbox.c...9/ShowPost.aspx

http://forums.xbox.c...0/ShowPost.aspx





I don't care what your feelings are about achievements. I don't care if you think they're stupid, and us 360 players are QQing because we can't get them.



How would you feel about buying a car that included air conditioning, only when you got in, there was no air conditioning? Oh, but you still have a car, you say. You still get to enjoy driving it.



Theres still a part of it missing that was part of the sale. And right now, it looks like the people you bought the car from are completely ignoring the issue, which hurts. I buy a LOT of games and have been a supporter of Bioware from the beginning (as a PC enthusiast) but right now this is causing me pause on whether or not I'm going to buy anymore.



And yknow what, honestly, I'd be less upset if this was at least acknowledged. If I wasn't getting the feeling of being ignored. Sure, it doesn't need to be a high priority, but it would be damn well nice to know that us early adopters of their stuff (because we love them so) aren't going to get swept under the rug, so to speak. I've reposted this information enough in enough places that I feel like a broken record, but its a lousy feeling to have something not work on you and actually be able to provide evidence of submitting report claims, or (especially with the EA forums) watch a site admin answer questions and tell people they're looking into things on every topic BUT regarding this one. Even to the lengths of someone saying 'The DLC achievements aren't working', THAT getting an admin response of 'what game?' and then when its revealed its dragon age origins... nothing. No response anymore. Yet, questions posed after that continue to get attention.



Its heartbreaking.



Yes, QQ. :(

#12
LevitasVeneficus

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Does it truly take days to respond? Is it good business to completely ignore a legitimate issue on a game? Like I said before and I know will be saying alot in this post because of those who do not read or cannot comprehend the complaint, I AM NOT ASKING FOR THIS TO BE FIXED RIGHT NOW, I DO INDEED UNDERSTAND THAT THERE ARE MORE IMPORTANT MATTERS AT HAND. I JUST WANT A RESPONSE. Who can seriously tell me that's too much to ask?

#13
Komrade Kayce

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For the record, PC users, Bioware has been nice enough to show they are working on what feedback you are giving them. Hence, you're already getting patches. Its just annoying to feel left out in the cold.



If the game wasn't so amazing, I would have moved on to something else. Maybe its tantamount to how good it is that this is the first game in my entire history of gaming that I've actually been actively running around to the devs and pubs trying to figure out wtf is going on? I don't do this crap for anything else, but having those shiny little pictures showing that I was awesome enough to storm through Wardens Keep, for example, are important to me.

#14
tomurph

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If the problem is as large as you are making it out to be, which I greatly doubt, than more likely they are being swarmed by people. Doubt you are the only one in the world. Game is still somewhat NEW. Give a month then complain.

#15
pavachan

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I dont work for them, but my guess is right now they have a nice fire under their feet. trying to figure out and fix any combination of issues. I work at IT, and at least from my own experience, when something like this happens, when a launched product needs to uphold its popularity past launch day, everyone is pretty much forgetting the outside world exists, and begins slaving to have things solved as quickly and as best as possible.
It's simple logic imo, DA:O generated a huge hype, fantastic reviews, but that can all fade very fast, so i am certain they are barely sleeping now, doing what needs to be done.

This was also the case with the launch of Aion. the Devs *literally* fell asleep on their keyboards working out launch day kinks and bugs (there are photos), and it took about 2 weeks to iron everything out.
I am certain they will fix this and all other real issues, because honestly, they cant not fix them, because it affects not only DA:O's future sales, but Mass Effect 2, and any other game with their name on it.

Modifié par pavachan, 09 novembre 2009 - 03:44 .


#16
LevitasVeneficus

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Well said Komrade Kayce, though it would appear that us 360 gamers are clearly outnumbered and are nothing but the supporting role in the scheme of things. Yes perhaps one day they will announce or even fix the issue but seriously man, wtf.

#17
LevitasVeneficus

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pavachan wrote...

I dont work for them, but my guess is right now they have a nice fire under their feet. trying to figure out and fix any combination of issues. I work at IT, and at least from my own experience, when something like this happens, when a launched product needs to uphold its popularity past launch day, everyone is pretty much forgetting the outside world exists, and begins slaving to have things solved as quickly and as best as possible.
It's simple logic imo, DA:O generated a huge hype, fantastic reviews, but that can all fade very fast, so i am certain they are barely sleeping now, doing what needs to be done.

This was also the case with the launch of Aion. the Devs *literally* fell asleep on their keyboards working out launch day kinks and bugs (there are photos), and it took about 2 weeks to iron everything out.
I am certain they will fix this and all other real issues, because honestly, they cant not fix them, because it affects not only DA:O's future sales, but Mass Effect 2, and any other game with their name on it.


Another person who doesn't comprehend the complaint at hand. I will say again, I as an individual do not expect this to be fixed immediately, but can you sit there with your "experience" and tell me that they cannot simply respond to any of these complaints. I'm asking for words, simple words. Eg. "We are aware of the issue, measures will be taken eventually to fix the problem" Really, is that hard, what's the problem. If you want to post the same defense of why the problem isn't fixed yet save your thoughts and instead try to figure out why they cannot even respond to one post. Not one.

#18
MichealorMike

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@ Komrade Kayce:



You actually have an legitimate point presented in an appropriate fashion. Posts like that help Bioware, not ones like the OP's "screw bioware/ea qq" style rage posts. Please keep in mind that there have been 4 working days since launch, however. Bugs suck, but can be much more complicated to solve than I think we as gamers realize sometimes. Something like this I expect will be fairly simple to solve and be addressed in the first 360 patch. I'm sure Bioware/EA is aware of the situation.

#19
pavachan

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my point was, when they are 100% busy working on it, and getting hundreds of thousands of emails, and PM's and phonecalls, yes, it is a bit much to ask that. they should at least be given a week or 2 to work things out.



No game, none, not even 1 was ever released perfect. there were always bugs, and most developers wont even bother fixing them, let alone acknowledge every single issue so soon after launch.



This is x360 we're talking about here. Achievements play a big part in it. Do you really think Microsoft will let this stay as it is? I havent played a single game yet on x360 the achievs of which have been broken. It will be acknowledged, and fixed.

#20
Oyclo

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Gamers are drug addicts at heart, of course you will buy from them again. And again, and again.


#21
LevitasVeneficus

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MichealorMike wrote...

@ Komrade Kayce:

You actually have an legitimate point presented in an appropriate fashion. Posts like that help Bioware, not ones like the OP's "screw bioware/ea qq" style rage posts. Please keep in mind that there have been 4 working days since launch, however. Bugs suck, but can be much more complicated to solve than I think we as gamers realize sometimes. Something like this I expect will be fairly simple to solve and be addressed in the first 360 patch. I'm sure Bioware/EA is aware of the situation.


I do not care what you think of my post, nothing else seems to get across to anyone, why would this be any different?  You are sure of Bioware/EA knowing of the situation? How? Did they email you? Post back at you? Talk to you at dinner last week? How can you be so sure that the situation is being looked at? Or that they are aware. Of course it's naive to think otherwise but do you understand what I say? ONE RESPONSE.

#22
Komrade Kayce

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tomurph wrote...

If the problem is as large as you are making it out to be, which I greatly doubt, than more likely they are being swarmed by people. Doubt you are the only one in the world. Game is still somewhat NEW. Give a month then complain.


I didn't say the problem was 'great' or 'widespread' you boob.

But its going to affect anyone and everyone who played the DLC in the first four days on the 360. Which means they went ahead and bought your product on blind faith.

THESE ARE NOT THE PEOPLE YOU WANT TO GIVE A POOR CUSTOMER EXPERIENCE TO. Because it means they didn't go by reviews (as I didn't), they didn't go by word of mouth (as I didn't), they went by positive previous experience by your company and buying into your pre-game PR.

Its also going to affect anyone who experiences a very unlucky game crash from now until fix.

We don't care about getting a fix tomorrow or a week from now. Hell, it could take months. It would just be nice to get someone in charge to go 'we know, we're working on it'.

But explaining this to you is likely to fall on deaf ears, since your first response to the issue at hand was 'who cares about achievement points' (EDIT: I apologize, that wasn't you, too many people with the same avatars around here lol) and your second response has been 'I doubt its affecting very many people'. It doesn't affect you, so who gives a crap, right? Remember that the next time something DOES affect you and you can't get anyone to aknowledge what you're saying.

Especially in this case, where Bioware has given me literal years of entertainment.

Modifié par Komrade Kayce, 09 novembre 2009 - 03:58 .


#23
pavachan

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It's a numbers game. hundreds of thousands bought this game.

the very large part of those hundreds of thousands are having real issues, like CPUs overheating.

so no, 1 person being displeased about his achievements will not get their attention beyond an automated response of sit and wait. that's hwo things work. this is why the sell the game, and are not giving it away for free. business is business.

#24
LevitasVeneficus

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pavachan wrote...

my point was, when they are 100% busy working on it, and getting hundreds of thousands of emails, and PM's and phonecalls, yes, it is a bit much to ask that. they should at least be given a week or 2 to work things out.

No game, none, not even 1 was ever released perfect. there were always bugs, and most developers wont even bother fixing them, let alone acknowledge every single issue so soon after launch.

This is x360 we're talking about here. Achievements play a big part in it. Do you really think Microsoft will let this stay as it is? I havent played a single game yet on x360 the achievs of which have been broken. It will be acknowledged, and fixed.


*Sigh* Again I already mentioned that in my OP, have you ever been too busy in your life in a span of days, to sit down and type one sentence? Do you truly believe that they're so swamped that they cannot address any of these posts with one response, all of the developers and supporting cast? All of them are that busy? None of them in the past 5 days have had NO time to type one sentence really?

#25
pavachan

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anyway, time to go to work :)