3089 réponses à ce sujet

[Sabariel]

reece4591 wrote...

Sabariel wrote...

Dragonageistooexpensive wrote...

They really need to create some sort of consumer law for video game companeis. These guys make too much to get away with freezing and glitching and decide to put patches on the back burner so they can develope their new product that includes glitches and freezing. DA:O WAS a sloppy game to begin with, this freezing with the firmware put me over the edge. Not to mention the badgering of IN-GAME characters advertizeing more glitchy software. Imagine if all copies of dark night froze every 5-10 minutes amd framerates where reduced to 10 a sec. I'm sure they would be sued to high hell. Even if it was patched up a month later. This problem, although a patch is being made, is angering and it's gunna take a lot to gain my trust in bioware(mabye take out the obnoxious in game advertizements...absolutely shameless). They sold millions of copies across three platforms and they're trying to tell me they can't keep a smooth framerate on the ps3. As far as other games freezing-not any other game for the PS 3 console is haveing universal problems like DA. I have 25 games I have all tested and come out pretty damn good. Yes mabye the firmware did mess it up but why should sony have to deal with biowares mess of a game. Just because of bioware's sloppy codeing sony has to work around one game to make a patch for 3 D. Oblivion has just enough stuff going on in it as this game and it runs just fine. Their is no excuse except the budgeting for the ps 3 port being skimped.

As it's been said too many times before, Dragon Age is not the only game that freezes. Some movies freeze as well. Some of my friends don't even have the freezing problem with Dragon Age. They've been making me green with envy playing this whole time without any problems. You cannot pass this off on BioWare. It's ridiculous.

How brown is your nose from Biowares ass?

And how can you place all the blame on BioWare with a straight face when it's not just Dragon Age that was messed up by 3.30? What happened to the other games and movies then? Did BioWare sneak into people's homes and wreck their stuff so everyone would think it wasn't solely BioWare's problem? Shame on them!

[Fexelea]

Sabariel wrote...

Wow. Sony is very inconsistent. I was asked for $179 to "fix" my PS3. Someone else on here was asked for $150 and they just asked my friend for $125. I'm wondering how they determine these odd prices

It depends on what is broken and what parts will need replacing, as well as if they need to have a climate controlled environment for the repair or not.

If we are pointing out ridiculous "repair" fees, how about Apple's USD 300 for "diagnosing" a computer?

[Sabariel]

Fexelea wrote...

Sabariel wrote...

Wow. Sony is very inconsistent. I was asked for $179 to "fix" my PS3. Someone else on here was asked for $150 and they just asked my friend for $125. I'm wondering how they determine these odd prices

It depends on what is broken and what parts will need replacing, as well as if they need to have a climate controlled environment for the repair or not.

If we are pointing out ridiculous "repair" fees, how about Apple's USD 300 for "diagnosing" a computer?

I don't know what the $150 person told Sony, but both my friend and I basically said: "Some of my games have been freezing constantly since downloading 3.30" and after saying they had no knowledge of 3.30 causing problems Sony's response was: "It's your hard drive! Send us your PS3 and $179/$125!"

[I_am_Spartacus]

Sabariel wrote...

It's not the game that's faulty.

Are you sure? I don't know much, but I know the game was and is full of glitches and as someone else had mentioned(sorry forgot who), how do you know it wasn't a fault already in the game that is now being fully exploited by the new FW?

Dragon Age is not the only game susceptible to these freezes.

Are you sure? I'm not either, but I have several other games that I've had none of the freezing issues since the update. BFBC2, MW2, and The Force Unleashed are the only games I have that have froze on me since the FW update and each only once.

Nor is it just games that freeze. Certain movies do as well.

Are you sure? Do your movies freeze? Mine don't. I don't have a lot of blu rays, maybe 10 newest one Avatar(awesome movie), but I rent blu rays from netflix every couple days. So far so good.

As for BioWare, they're the only ones who've done anything so far.

Do you work for BioWare? I don't (nor do I work for EA or Sony), so I don't know if their the only ones who've done anything so far.

So perhaps it's time to shut your trap, yes?

Perhaps you should take your own advice!

[Fexelea]

Sabariel wrote...

I don't know what the $150 person told Sony, but both my friend and I basically said: "Some of my games have been freezing constantly since downloading 3.30" and after saying they had no knowledge of 3.30 causing problems Sony's response was: "It's your hard drive! Send us your PS3 and $179/$125!"

That would be very strange, since you don't pay for the repair until you get your ps3 back... You might have been given a standard quote depending on your model number (dif years have dif parts)

Here we have a diagnosis fee of about 10 usd, then you get a quotation after they diagnose if there is a hardware problem and what part needs to be repaired. You are usually called by an engineer to let you know the problem and cost and advise you on what you should fix (for example they told me not to bother fixing a broken usb port as it would not affect my gaming experience).

I doubt you would be asked to pay upfront before you are diagnosed, as the quoted cost could very well not cover the problem.

*Edit: 3.30 hasn't caused significant problems on any other game (significant meaning a lot of users reporting it). Dragon Age seems to be the most affected game.
I have been playing a variety of games since the update (about 10 recent titles) and none of them have a problem except DA.

Modifié par Fexelea, 17 mai 2010 - 01:01 .

[I_am_Spartacus]

BrianShetty wrote...

Darcus wrote...

I don't give two ****s about niceties or how difficult it is for companies to rectify their own incompetence. Their **** up their responsibility to customers to bend over backwards and get it sorted as fast as possible. And I really don't have time for corporate apologists: go stick your tongue up someone elses' backside. They waste my ****ing time with this glitch and I'm not a passive mug who accepts corporate incompetence.

Will you be compensated for your troubles? Any free downloads as an apology? No of course not, you are expected to take it in the arse and be happy that they are doing anything at all. Customer service? 'WTF is that? BioWare say!

yes and ****ing at them and getting all worked up over this is going to do better than being patient and on a forum of all places these people really need to stop ****ing about a companies problems.<_<

Is it not what forums are for? Wether you here to just meet people, share info, talk stratagy, report problems, or b*tch and complain thats their choice. Don't read their post(or mine for that mater) and move on to the next one. Know one is forcing you read it or reply to it.

[Sabariel]

I_am_Spartacus wrote...

Are you sure? I don't know much, but I know the game was and is full of glitches and as someone else had mentioned(sorry forgot who), how do you know it wasn't a fault already in the game that is now being fully exploited by the new FW?

Yes I'm sure because there's a list of other games with freezing problems out there. Not to mention my copy of FFXIII began to constantly freeze after 3.30. Last time I checked, FFXIII was not made by BioWare. Unless of course they snuck into Square Enix the same way they apparently sneak into people's homes to wreck their stuff...



Then of course there are the lucky punks who have no freezing problems whatsoever with Dragon Age. If it were a fault in the game you'd think that everyone would have the problem.



The freezing seems to be very random. Not every game or movie is guaranteed to freeze for everyone. That can hardly be caused by BioWare.

Are you sure? I'm not either, but I have several other games that I've had none of the freezing issues since the update. BFBC2, MW2, and The Force Unleashed are the only games I have that have froze on me since the FW update and each only once.

See above.

Are you sure? Do your movies freeze? Mine don't. I don't have a lot of blu rays, maybe 10 newest one Avatar(awesome movie), but I rent blu rays from netflix every couple days. So far so good.

Yes, my movies do freeze. As does my PS3 internet browser. I had no problems at all before downloading 3.30. My friend just bought Avatar and it also freezes constantly. He too, had no problems with his movies until after downloading 3.30

Do you work for BioWare? I don't (nor do I work for EA or Sony), so I don't know if their the only ones who've done anything so far

Sony says "eff you", Square Enix says "talk to Sony", BioWare says "we're working on a patch". Seems like they're the only ones doing something to me.

Perhaps you should take your own advice!

Not until the highly ungrateful brats that plague this forum take it first

[Hadorim]

Do we have any idea when we will be given a date for the patch to fix the freeze issue?

I've read Bioware has come up with one, just still not seeing a date of release.

[Sabariel]

Fexelea wrote...

Sabariel wrote...

I don't know what the $150 person told Sony, but both my friend and I basically said: "Some of my games have been freezing constantly since downloading 3.30" and after saying they had no knowledge of 3.30 causing problems Sony's response was: "It's your hard drive! Send us your PS3 and $179/$125!"

That would be very strange, since you don't pay for the repair until you get your ps3 back... You might have been given a standard quote depending on your model number (dif years have dif parts)

Here we have a diagnosis fee of about 10 usd, then you get a quotation after they diagnose if there is a hardware problem and what part needs to be repaired. You are usually called by an engineer to let you know the problem and cost and advise you on what you should fix (for example they told me not to bother fixing a broken usb port as it would not affect my gaming experience).

I doubt you would be asked to pay upfront before you are diagnosed, as the quoted cost could very well not cover the problem.

The thing is, neither of us gave a model number. We just told them about all the problems we'd been having since 3.30. I don't know... my whole experience with Sony's customer service was just weird. lol

[Sabariel]

Hadorim wrote...

Do we have any idea when we will be given a date for the patch to fix the freeze issue?
I've read Bioware has come up with one, just still not seeing a date of release.

If it is released this week it'll be Tuesday for North America and Wednesday for Europe.

[Fexelea]

Sabariel wrote...
Not until the highly ungrateful brats that plague this forum take it first

Ungrateful??? To whom? To the benevolent developers that created a game to share with the world out of the goodness of their hearts??

Come on. Bioware wants to make money just as any other company. Respectful is one thing, but grateful? HAH.

And from what you describe the problem is with your hardware. If you are within warranty you can get it fixed for free.

[bronxchulo]

Darcus wrote...

When the **** are these idiots going to sort this problem out. It's a ****ing disgrace! I'm steering clear of BioWare products and as a voting member, they can be rest assured that I will be spreading the word come awards time. Whoever is responsible for this severe **** up should be exposed and sacked. Would you accept a new car that broke down every day? No you wouldn't! But these idiots think they can con customers without telling them. Are they still selling this game without warnings? Yes, because they're greedy and stupid, but think consumers are dumber.

I do not think tolerance to corporate apathy and incompetence should be the norm. BioWare are so lucky they don't have offices near me, because I would make sure they felt the full brunt of their own ignorance.

Wow way to just sign up today and just make a post ranting without even bothering to at least read that last few pages to see whats been going on.

If you want someone to blaim, blaim SONY for them taking their sweet time to release a patch that Bioware worked on to fix this problem, which SONY caused in the first place with their 3.30 to get ready for 3D which most of PS3 users wont even have a tv for that feature anytime soon.

[Sabariel]

Fexelea wrote...

Sabariel wrote...
Not until the highly ungrateful brats that plague this forum take it first

Ungrateful??? To whom? To the benevolent developers that created a game to share with the world out of the goodness of their hearts??

Come on. Bioware wants to make money just as any other company. Respectful is one thing, but grateful? HAH.

And from what you describe the problem is with your hardware. If you are within warranty you can get it fixed for free.

They do act like a bunch of ungrateful brats. Sony denies everything. BioWare admits there is a problem and makes a patch and all they can say is "OMG! I can't play my game for three weeks! BioWare sucks!", "It's taking too long! BioWare sucks!", "Despite all evidence to the contrary, it's all BioWare's fault! BioWare sucks!", "Despite the fact that the game will be playable again I want compensation! BioWare sucks!". They should be grateful that BioWare did something other than tell everyone to flip off. They could have just as easily left everyone out in the cold, out $100+, and with an unplayable game that would make a pretty coaster.

And if it was just my hardware, then why are so many people having this exact same problem only after downloading 3.30?

[108 Stars]

I also think that publishers should somehow be forced to take better care of their products. This is not aimed at Bioware, but just look at Bethesda and the Fallout 3-add-on-disaster that is probably never going to be fixed.
At the same time Sony, M$ and others should have to send developers firmware updates early in order to test it; after all, a systems compatibility is vital, and both game devs and Sony will benefit from people feeling they can be sure everything will work.

Realistically...it´s not gonna happen. What we are experiencing with the firmware updates is the downside of the new era of online-consoles. As long as firmware is updated, problems will appear sometimes. And since developers can always say they can patch games later on, more buggy and flawed games will be released. Whether they really fix the issues is a matter of their good will; the media does not even bother to cover scandalous bugfests much, so there is no pressure on the publishers. It´s been like this in the PC market for ages, and it´s happening to consoles now.

In the end, neither Bioware nor Sony can be blamed for the trouble. It´s just something that happens with how today´s systems work.

Modifié par 108 Stars, 17 mai 2010 - 01:13 .

[bronxchulo]

Darcus wrote...

The games industry needs a good ****ing kick up the arse. No other industry would get away with selling consumer goods that it knows don't work properly, yet they do it time and time again. I'm sure BioWare execs will be in attendance at the GAMES awards and they will get a ****ing earful from me when they do. Spin don't work as well when face to face and there's nothing I like better than listening to idiots talking indefensible bull**** to get themselves out of a pickle.

Maybe you need to rethink this and be getting up in SONY's face for yet they still claim to have no clue that 3.30 has caused any problems at all with any games or movies.

[I_am_Spartacus]

Sabariel wrote...

reece4591 wrote...

Most of you at the moment are so far up Biowares ass that the fumes from their sh*t are brainwashing you into thinking that this whole mess is acceptable.

Oh indeed. BioWare stepping up and taking care of the problem is TOTALLY unacceptable. They should have just told us to eff off instead. That's the only acceptable route.

I ask again, do you work for BioWare? You sound like their spokesman.

Modifié par I_am_Spartacus, 17 mai 2010 - 02:51 .

[bronxchulo]

Darcus wrote...

I don't give two ****s about niceties or how difficult it is for companies to rectify their own incompetence. Their **** up their responsibility to customers to bend over backwards and get it sorted as fast as possible. And I really don't have time for corporate apologists: go stick your tongue up someone elses' backside. They waste my ****ing time with this glitch and I'm not a passive mug who accepts corporate incompetence.

Will you be compensated for your troubles? Any free downloads as an apology? No of course not, you are expected to take it in the arse and be happy that they are doing anything at all. Customer service? 'WTF is that? BioWare say!

With all this "so called anger" you trying to show i hope you have also aimed it at SONY.  I hope you felt this same way when SONY decided to remove a feature from a system that we paid for which was advertised to have when bought, and now was taken away with no regard to proper refunds to compensate for the loss of the feature that we paid for.

[Sabariel]

I_am_Spartacus wrote...

Sabariel wrote...

reece4591 wrote...

Most of you at the moment are so far up Biowares ass that the fumes from their sh*t are brainwashing you into thinking that this whole mess is acceptable.

Oh indeed. BioWare stepping up and taking care of the problem is TOTALLY unacceptable. They should have just told us to eff off instead. That's the only acceptable route.

I ask again, do you work BioWare? You sound like their spokesman.

I am happy that they decided to make a patch instead of going the route of Sony and denying that there is a problem. Why is that bad again? Do tell.

[Darcus]

Sabariel wrote...

Oh indeed. BioWare stepping up and taking care of the problem is TOTALLY unacceptable. They should have just told us to eff off instead. That's the only acceptable route.

1. This is the first game I've played in over 4 years that freezes.

2. Sorting out your own **** is what you're supposed to do....in fact not getting into a situation whereby you have to clean up your own **** is far more professional.

If you mugs think that waiting and listening to PR bull**** to placate your passive arses is acceptable then you are the kind of idiot who has contributed to this ridiculous practice of issuing sub standard products and updates. You want to buy broken ****, go ahead, but don't think I'm going to lower myself to your pathetic levels of customer satisfaction.

You probably drive a Toyota.

[bronxchulo]

I_am_Spartacus wrote...

Sabariel wrote...

It's not the game that's faulty.

Are you sure? I don't know much, but I know the game was and is full of glitches and as someone else had mentioned(sorry forgot who), how do you know it wasn't a fault already in the game that is now being fully exploited by the new FW?

Dragon Age is not the only game susceptible to these freezes.

Are you sure? I'm not either, but I have several other games that I've had none of the freezing issues since the update. BFBC2, MW2, and The Force Unleashed are the only games I have that have froze on me since the FW update and each only once.

Nor is it just games that freeze. Certain movies do as well.

Are you sure? Do your movies freeze? Mine don't. I don't have a lot of blu rays, maybe 10 newest one Avatar(awesome movie), but I rent blu rays from netflix every couple days. So far so good.

As for BioWare, they're the only ones who've done anything so far.

Do you work for BioWare? I don't (nor do I work for EA or Sony), so I don't know if their the only ones who've done anything so far.

So perhaps it's time to shut your trap, yes?

Perhaps you should take your own advice!

omg you are so right.  If its not HAPPENING to you then by all means, it must not be happening cuz again its not happening to you so all these other people out there who have had said "issues" are just making it up.

I never knew that you was the center of all things being judged as being true or false

[agoodwin]

"Are you sure? I don't know much, but I know the game was and is full of glitches and as someone else had mentioned(sorry forgot who), how do you know it wasn't a fault already in the game that is now being fully exploited by the new FW?"  - I_am_Sparticus

Along this line of thought, I have been playing through the freezing and have wondered if the bugs I've encountered are related to the the firmware update or just inherent to the game. I am interested to see if these glitches exist after the patch.

Two that stand out in particular: 
Origins: characters arms get stuck in a kind of hand shake pose. (comical can't help but laugh when I see this)
Awakening: Bad guys like the Undead freeze and never lose health. Can't move on without Quitting the game and coming back in.

[Sabariel]

Darcus wrote...

Sabariel wrote...

Oh indeed. BioWare stepping up and taking care of the problem is TOTALLY unacceptable. They should have just told us to eff off instead. That's the only acceptable route.

1. This is the first game I've played in over 4 years that freezes.

2. Sorting out your own **** is what you're supposed to do....in fact not getting into a situation whereby you have to clean up your own **** is far more professional.

If you mugs think that waiting and listening to PR bull**** to placate your passive arses is acceptable then you are the kind of idiot who has contributed to this ridiculous practice of issuing sub standard products and updates. You want to buy broken ****, go ahead, but don't think I'm going to lower myself to your pathetic levels of customer satisfaction.

You probably drive a Toyota.

Good for you. I only had problems with freezing once I downloaded 3.30. Dragon Age is not the only game in my collection that freezes. Some of my movies and PS3 internet browse also freeze. Would you like to blame that on BioWare as well?

And I don't drive a Toyota or any vehicle. I walk, cycle, or use public transportation

[I_am_Spartacus]

reece4591 wrote...

Most of you at the moment are so far up Biowares ass that the fumes from their sh*t are brainwashing you into thinking that this whole mess is acceptable.

 LOL, I second that motion!

[Darcus]

bronxchulo wrote...

With all this "so called anger" you trying to show i hope you have also aimed it at SONY.  I hope you felt this same way when SONY decided to remove a feature from a system that we paid for which was advertised to have when bought, and now was taken away with no regard to proper refunds to compensate for the loss of the feature that we paid for.

Oh, so it's now my responsibility to chase SONY up, not BioWares? Aaah poor l'il BioWare needs a hand talking to big bad SONY. I DON'T ****ING GET PAID TO DO BIOWARES' DIRTY WORK AND I'M CERTAINLY NOT PAYING FOR THE PRIVILEGE OF DOING IT!

[bronxchulo]

Darcus wrote...

Sabariel wrote...

Oh indeed. BioWare stepping up and taking care of the problem is TOTALLY unacceptable. They should have just told us to eff off instead. That's the only acceptable route.

1. This is the first game I've played in over 4 years that freezes.

2. Sorting out your own **** is what you're supposed to do....in fact not getting into a situation whereby you have to clean up your own **** is far more professional.

If you mugs think that waiting and listening to PR bull**** to placate your passive arses is acceptable then you are the kind of idiot who has contributed to this ridiculous practice of issuing sub standard products and updates. You want to buy broken ****, go ahead, but don't think I'm going to lower myself to your pathetic levels of customer satisfaction.

You probably drive a Toyota.

So please do tell us what all you are doing at this very moment to come to a solution to this problem that you claim is all Biowares fault?  Have you filed a lawsuit claiming compensation for all these issues you been ranting about?  Also in order for your rants to have any real success i hope that you havnt been trying to play at all, tried to buy any DLC, or even after the patch is released plan on playing the game at all or even buying any DLC.

In order for any of your issues to hold any merit you no longer can have anything to do with this game or any product you may have that was made by Bioware.  You are saying that Bioware as a company is in lesser terms "crap" and what not, so there for you no longer will use or play any of their products, because in doing so will mean that you enjoy their products and thus have no real issues with them.