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Game crashing after PS3 Firmware 3.30 update


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#2501
Sabariel

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agoodwin wrote...

"Are you sure? I don't know much, but I know the game was and is full of glitches and as someone else had mentioned(sorry forgot who), how do you know it wasn't a fault already in the game that is now being fully exploited by the new FW?"  - I_am_Sparticus

Along this line of thought, I have been playing through the freezing and have wondered if the bugs I've encountered are related to the the firmware update or just inherent to the game. I am interested to see if these glitches exist after the patch.

Two that stand out in particular
Origins: characters arms get stuck in a kind of hand shake pose. (comical can't help but laugh when I see this)
Awakening: Bad guys like the Undead freeze and never lose health. Can't move on without Quitting the game and coming back in.



The arm-thing is not related to 3.30. Wynne always gets stuck in that pose after she "summons the spirit" the first time. Saving then reloading the game will set her straight. Don't know about the other one. Haven't encountered it yet.

Modifié par Sabariel, 17 mai 2010 - 01:36 .


#2502
bronxchulo

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Darcus wrote...

bronxchulo wrote...

With all this "so called anger" you trying to show i hope you have also aimed it at SONY.  I hope you felt this same way when SONY decided to remove a feature from a system that we paid for which was advertised to have when bought, and now was taken away with no regard to proper refunds to compensate for the loss of the feature that we paid for.


Oh, so it's now my responsibility to chase SONY up, not BioWares? Aaah poor l'il BioWare needs a hand talking to big bad SONY. I DON'T ****ING GET PAID TO DO BIOWARES' DIRTY WORK AND I'M CERTAINLY NOT PAYING FOR THE PRIVILEGE OF DOING IT!



Hmm i see now you dont even understand proper english and can comprehend what was said above and what it relates to, which had nothing to do with Bioware.

#2503
108 Stars

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People here should stop acting like kids.

It´s not Bioware´s fault because they could not see that coming. Neither is it Sony´s fault like many others here say, because it is neither their job to make sure 3rd party software runs nor is it their job to answer any consumer questions regarding another company´s products.



It´s just freaking bad luck, and Bioware is trying to solve the problem.



It´s not as it would be in a perfect world, but it is understandable and ****ing around about either party is not helping at all.

#2504
HumanTarget07

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Signed up for this forum specifically today after seeing this thread.



I just wanted to add my name to the list of people with this problem. I sincerely hope they resolve this issue soon. If not, my PC is probably good enough to run Dragon Age and I might be forced to just borrow my friend's copy. Of course, that would require losing all of my progress, which would be very frustrating.



I think Bioware needs to realize that if issues like this continue, it's just going to contribute to people resorting to piracy. Why bother paying for a broken game that never gets fixed, when you can download it for free from someone who actually took the time to ensure his pirated version runs properly?



Basically, the whole current generation of systems has simply been about publishers and developers exploiting consumers, which I for one will only tolerate so long as the overpriced games with frivolous overpriced DLC that I buy at least actually work to begin with.



Also, ranting aside, I am an American ex-patriot living and working in Japan. Anybody keen on when this supposed patch is set for release in the Asian market? I already had to pay inflated prices to import my copy of the game. I'm going to be even more upset when the fact that I'm in Asia inevitably causes me a world of problems on top of that.

#2505
Eternus

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An ex patriot? so thats why you are off your f*cking rocker lol.

Modifié par Eternus, 17 mai 2010 - 01:40 .


#2506
Fexelea

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Sabariel wrote...

They do act like a bunch of ungrateful brats.


But nobody has to be grateful. Bioware didn't do us a favor by making a product. We have nothing to be "grateful" for. Again, respectful is one thing, but grateful is really not the right word

Sabariel wrote...
Sony denies everything.


The firmware seems to have affected the hardware of some users and particular software of this game. However for it to become the sort of issue that every customer service rep is aware of it would take many many more users than what are reported. So "Sony denying" is not really applicable. We could say Microsoft denying when you call in with your RROD xbox and they pretend this is the first they hear of such a thing.

Sabariel wrote...
BioWare admits there is a problem and makes a patch and all they can say is "OMG! I can't play my game for three weeks! BioWare sucks!", "It's taking too long! BioWare sucks!", "Despite all evidence to the contrary, it's all BioWare's fault! BioWare sucks!", "Despite the fact that the game will be playable again I want compensation! BioWare sucks!".


The patch is not yet available and they have the right to get angry, even if you don't agree with how they are expressing it. It doesn't affect you in the slightest and it could prompt a push to change the way in which firmware updates are distributed to avoid "pr disasters".

Sabariel wrote...
They should be grateful that BioWare did something other than tell everyone to flip off. They could have just as easily left everyone out in the cold, out $100+, and with an unplayable game that would make a pretty coaster.


Yes they could. Yet that would be a terrible business decision as you can bet no affected gamer would ever purchase another of their products. Them providing a patch for a mayor problem is not a favor, it is a sound self-interested decision. "Enlightened self-interest" if you will. Again, grateful not the right word.

Sabariel wrote...
And if it was just my hardware, then why are so many people having this exact same problem only after downloading 3.30?


Because the software update CAN screw up the hardware (the configuration to be more precise). Just like you can brick your PSP when trying to downgrade firmware.

---

Listen I'm not agreeing with calling devs names. I don't think the practice of not providing devs with firmware for testing in advance by Sony is good at all. However I think that the noise in these boards and the righteous indignation can do us consumers much good. I'm not so pissed as to do it, although my DA copy has been unplayable since the Awakening patch. But if others want to decry foul it can only help my ultimate goal of getting a fix.

Modifié par Fexelea, 17 mai 2010 - 01:44 .


#2507
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You say you imported the US version? Then you may have to register in the North American PSN Store...not sure though if this also is neccessary for patches since they are downloaded automatically. But anyway, if you have the US version it does not matter when the Asian patch comes; you will need the US patch thatwill probably be released on Tuesday.

#2508
I_am_Spartacus

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Sabariel wrote...

And I don't drive a Toyota or any vehicle. I walk, cycle, or use public transportation :)



 That explains a lot :whistle:

#2509
Sabariel

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I_am_Spartacus wrote...

Sabariel wrote...

And I don't drive a Toyota or any vehicle. I walk, cycle, or use public transportation :)



 That explains a lot :whistle:


I'm sure it would to someone such as yourself :)

#2510
Darcus

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bronxchulo wrote...


So please do tell us what all you are doing at this very moment to come to a solution to this problem that you claim is all Biowares fault?  Have you filed a lawsuit claiming compensation for all these issues you been ranting about?  Also in order for your rants to have any real success i hope that you havnt been trying to play at all, tried to buy any DLC, or even after the patch is released plan on playing the game at all or even buying any DLC.

In order for any of your issues to hold any merit you no longer can have anything to do with this game or any product you may have that was made by Bioware.  You are saying that Bioware as a company is in lesser terms "crap" and what not, so there for you no longer will use or play any of their products, because in doing so will mean that you enjoy their products and thus have no real issues with them.


You're logic is brainless. I don't need to find a solution, I'm not making money from shoddy goods. And I don't need to file a lawsuit. As I stated before, I vote at the BAFTA GAME awards and know alot of others who do too, and I'll be doing my best to ensure they don't even make the shortlist. So BioWare can count the cost of profit difference between being a GAME award winner and not even being considered.

Or how about telling Watchdog about people being told by SONY to pay for an upgrade to fix it. I'm sure BioWare would just love to have their name associated with an expose of incompetence and money grabbing!

I don't think either of them has really considered how damaging this can be whilst they sit on their fat arses looking for ways to wriggle out of this problem.

#2511
Fexelea

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@Darcus



Software malfunction happens. We should press both parties to wisen up and avoid further problems, and legislation will likely change to force software developers to provide you with the advertised content.

Watchdog already did a piece on PS3, it was a load of bull so they lost a lot of credibility.

#2512
Darcus

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bronxchulo wrote...

Hmm i see now you dont even understand proper english and can comprehend what was said above and what it relates to, which had nothing to do with Bioware.


Really? I didn't buy a game made by SONY, so my first point of issue is with the product not with the player. And as such I would reasonably expect all involved parties to act professionally and check their **** before doing anything. Or am I mistaken in thinking BioWare is just some poor little cottage industry company who SONY don't communicate with?

You keep hoping and I'll keep up kicking up a stink, see which one they take more notice of.

Maybe next time they will think twice before ****ing up again.

#2513
bronxchulo

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Darcus wrote...

bronxchulo wrote...


So please do tell us what all you are doing at this very moment to come to a solution to this problem that you claim is all Biowares fault?  Have you filed a lawsuit claiming compensation for all these issues you been ranting about?  Also in order for your rants to have any real success i hope that you havnt been trying to play at all, tried to buy any DLC, or even after the patch is released plan on playing the game at all or even buying any DLC.

In order for any of your issues to hold any merit you no longer can have anything to do with this game or any product you may have that was made by Bioware.  You are saying that Bioware as a company is in lesser terms "crap" and what not, so there for you no longer will use or play any of their products, because in doing so will mean that you enjoy their products and thus have no real issues with them.


You're logic is brainless. I don't need to find a solution, I'm not making money from shoddy goods. And I don't need to file a lawsuit. As I stated before, I vote at the BAFTA GAME awards and know alot of others who do too, and I'll be doing my best to ensure they don't even make the shortlist. So BioWare can count the cost of profit difference between being a GAME award winner and not even being considered.

Or how about telling Watchdog about people being told by SONY to pay for an upgrade to fix it. I'm sure BioWare would just love to have their name associated with an expose of incompetence and money grabbing!

I don't think either of them has really considered how damaging this can be whilst they sit on their fat arses looking for ways to wriggle out of this problem.




my logic is brainless, yet your the one still here "talking" about what your "going" to do in the future.  If your anger is so real like you say it is, then what is the hold up on acting on it?  Have you already begone making a list of the names of people you are going to try to convince to vote against Bioware?  Have you already contacted whatever media reps you wish to convey your issues too about Bioware?  Why have you not contacted Watchdog about these issues already?

You keep talking about what you gonna do but yet all i've seen you doing is spitting nonsense crap on these forums.  If you was really proactive like you are claiming to be about said situations, you would be posting links here for others, who like yourself, feel that they wanna take action against Bioware and whoever else they feel is responsible for these issues.

I mean im waiting for you to finally take some action and show us.

#2514
HumanTarget07

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Eternus wrote...

An ex patriot? so thats why you are off your f*cking rocker lol.


Posted ImagePosted Image

 ex-patriot just means I live abroad. It doesn't mean I hate America. I'm still an American citizen. My company just transferred me here.

 Read a book.

 

#2515
Fexelea

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... I think he was making fun of the typo. The spelling is ex-patriate.

#2516
Darcus

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bronxchulo wrote...

my logic is brainless, yet your the one still here "talking" about what your "going" to do in the future.  If your anger is so real like you say it is, then what is the hold up on acting on it?  Have you already begone making a list of the names of people you are going to try to convince to vote against Bioware?  Have you already contacted whatever media reps you wish to convey your issues too about Bioware?  Why have you not contacted Watchdog about these issues already?

You keep talking about what you gonna do but yet all i've seen you doing is spitting nonsense crap on these forums.  If you was really proactive like you are claiming to be about said situations, you would be posting links here for others, who like yourself, feel that they wanna take action against Bioware and whoever else they feel is responsible for these issues.

I mean im waiting for you to finally take some action and show us.


Yeah 1am Sunday morining really is the best time to start making phone calls.....idiot.

You keep taking it up the arse and apologising for it on behalf of a company that has no interest in you except for your money and your passive acceptance at being ripped off. It's mugs like you that allow these companies to act like dodgy market traders.

#2517
Sabariel

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Fexelea wrote...
But nobody has to be grateful. Bioware didn't do us a favor by making a product. We have nothing to be "grateful" for. Again, respectful is one thing, but grateful is really not the right word.

I don't think of BioWare's patch as a favor.

And I guess I will be grateful all by myself which is okay with me ;)

Yes they could. Yet that would be a terrible business decision as you can bet no affected gamer would ever purchase another of their products. Them providing a patch for a mayor problem is not a favor, it is a sound self-interested decision. "Enlightened self-interest" if you will. Again, grateful not the right word.


Or they could've just said "It's Sony's problem, not ours" then Sony would say, "There is no problem" or "It's BioWare's problem" and we'd spend eternity bouncing back and forth.... :crying:

Because the software update CAN screw up the hardware (the configuration to be more precise). Just like you can brick your PSP when trying to downgrade firmware.

I'm firing my techie. None of his 'knowledge' is panning out it seems...

#2518
HumanTarget07

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...Point taken:sick:

#2519
Darcus

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Sabariel wrote...


Or they could've just said "It's Sony's problem, not ours" then Sony would say, "There is no problem" or "It's BioWare's problem" and we'd spend eternity bouncing back and forth.... :crying:


No, as clearly and logically stated, we would spend eternity not buying BioWare products and playing all the other games on our PS3 that don't freeze. You really are too thick headed for words.

#2520
Fexelea

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Sabariel wrote...
I don't think of BioWare's patch as a favor.


Unfortunately, they would like you to think it is:

Stanley Woo wrote...

By expressing gratitude you're fostering this attitude that  doing things like  patching their own game  is a favor or something. Ummm, no, it's not.  Let's nip this in the bud, please.

It is a favour. We are under no obligation
to provide post-release patches. I believe the EULA for most, if not
all games states something to the effect of the product being released
"as-is" and the software having no warranty in and of itself. I seem to
remember reading that, so please correct me if I'm wrong. Any warranty
included in game purchases relates directly to the physical media on
which the game is printed.


He later on admitted that the word favour was not accurate, after several people including other software developers pointed out that if you don't patch you lose your customers.

Sabariel wrote...
And I guess I will be grateful all by myself which is okay with me ;)


I have no problem with that, we can all be thankful for many things in life. However I don't think in this instance it is fair to demand that other people are grateful as well.

Sabariel wrote...
Or they could've just said "It's Sony's problem, not ours" then Sony would say, "There is no problem" or "It's BioWare's problem" and we'd spend eternity bouncing back and forth.... :crying:


Well that wouldn't fly since it would damage the relationships and agreements within two really big companies whose investors are more than involed.

Sabariel wrote...
I'm firing my techie. None of his 'knowledge' is panning out it seems...


Computers are complicated. It's guesswork most of the time (as any engineer will NEVER admit :P)

#2521
bronxchulo

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Darcus wrote...

bronxchulo wrote...

my logic is brainless, yet your the one still here "talking" about what your "going" to do in the future.  If your anger is so real like you say it is, then what is the hold up on acting on it?  Have you already begone making a list of the names of people you are going to try to convince to vote against Bioware?  Have you already contacted whatever media reps you wish to convey your issues too about Bioware?  Why have you not contacted Watchdog about these issues already?

You keep talking about what you gonna do but yet all i've seen you doing is spitting nonsense crap on these forums.  If you was really proactive like you are claiming to be about said situations, you would be posting links here for others, who like yourself, feel that they wanna take action against Bioware and whoever else they feel is responsible for these issues.

I mean im waiting for you to finally take some action and show us.


Yeah 1am Sunday morining really is the best time to start making phone calls.....idiot.

You keep taking it up the arse and apologising for it on behalf of a company that has no interest in you except for your money and your passive acceptance at being ripped off. It's mugs like you that allow these companies to act like dodgy market traders.


Im getting a kick (meaning a laugh) outta how simple minded you are.  Your mouth keeps spewing all this crap which im waiting to see take any action. 

Where oh where did i ever say that im apologising on behalf of Bioware? 

As far as what time it is i have no idea what time zone you are in so there for you just made yourself look like the idiot.  So you say its 1am where you are so no phone calls to be made.  Have you made that list of people you gonna convince to vote against Bioware?  Have you started to write up your letter to Watchdog?

i mean lets be real?  Have you done anything yet besides decided to make a profile today and just start running your mouth on these forums?  For someone who has all this anger built up im not sure why you only now as of today decided to finally make a profile on here to express how you "really" feel about the situation.  I would think someone who is this upset about Bioware and this game would have been here with-in the first week of this all taking place.

Modifié par bronxchulo, 17 mai 2010 - 02:21 .


#2522
Fexelea

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@bronxchulo

Is that really relevant? Let him vent, maybe he will follow up with a to-do list, maybe he won't. It is not our place to tell him when or how to get angry or not.



In the meantime, I urge everyone with issues to continue posting in the forums (media sites see the outrage, they post a blog, it raises awareness, companies don't like their image tarnished), and also open tickets with EA and with Sony support. I always attack from all angles :P

#2523
Sabariel

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Fexelea wrote...

I have no problem with that, we can all be thankful for many things in life. However I don't think in this instance it is fair to demand that other people are grateful as well.




I don't particularly expect them to be grateful...maybe just... happy that at least something is being done. Probably in the minority on that one. Oh well ;)

#2524
Fexelea

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I'm certainly happy that they acknowledged the problem and asked a series of questions to get working on a solution. I really like that they acted like the Bioware of old, reaching out to the community and keeping us updated.

However this was a small ray of hope in an otherwise dark spiral of forgetting the roots of the community and ignoring issues (like the Awakening patch that broke my game!) ... so I can see how some have just had it.

I know getting bigger is a company's goal, but I do miss the old days when there were so few of us in the forums they would send us personalized birthday greetings.

#2525
I_am_Spartacus

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108 Stars wrote...

I also think that publishers should somehow be forced to take better care of their products. This is not aimed at Bioware, but just look at Bethesda and the Fallout 3-add-on-disaster that is probably never going to be fixed.
At the same time Sony, M$ and others should have to send developers firmware updates early in order to test it; after all, a systems compatibility is vital, and both game devs and Sony will benefit from people feeling they can be sure everything will work.

Realistically...it´s not gonna happen. What we are experiencing with the firmware updates is the downside of the new era of online-consoles. As long as firmware is updated, problems will appear sometimes. And since developers can always say they can patch games later on, more buggy and flawed games will be released. Whether they really fix the issues is a matter of their good will; the media does not even bother to cover scandalous bugfests much, so there is no pressure on the publishers. It´s been like this in the PC market for ages, and it´s happening to consoles now.

In the end, neither Bioware nor Sony can be blamed for the trouble. It´s just something that happens with how today´s systems work.



And your ok with that?

I agree with what your saying, except I do blame Sony, BioWare, EA, M$, etc. Why not? Their the ones ripping the consumer off making millions.

Its passive thinking like that which is also to blame.