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Game crashing after PS3 Firmware 3.30 update


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#426
Aeroglyphics

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I was having lock ups every few minutes in Redcliffe. I signed out of PSN to test it out and presto, crashes stopped. I played through a few hours in the same areas of Redcliffe with no issue. Can some one give that a try to see if that solves it for them. I noticed that someone above did a bunch of stuff including signing out of PSN and the problem also stopped.

#427
Jennifer Kenney

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In a completely bizarre twist, I tried re-installing the update manually, and it seems to have made the situation worse. I had been able, when logged-out to play for a few hours at a time without a crash with new game data.

Now...it's been 5-10 minutes with a brand new character.




#428
brammers_01

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Just a quick question: Should we avoid playing al together? Is there a chance the crashes could effect game saves or have some other long term effect?



I've had crashes but mine don't seem to be occurring as often as other people so I can still kinda play without getting too frustrated.



I feel like a drug addict... I need my Dragon Age fix!

#429
zenassassins

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brammers_01 wrote...

Just a quick question: Should we avoid playing al together? Is there a chance the crashes could effect game saves or have some other long term effect?


It's a computer and like any computer improper shut downs (like hard reboots) do affect it's performance over time. Best thing to do is shelf the game till there's a fix. It's a hard pill to swallow but it'll be better for your system in the long run.

#430
roguefan66

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Aeroglyphics wrote...

I was having lock ups every few minutes in Redcliffe. I signed out of PSN to test it out and presto, crashes stopped. I played through a few hours in the same areas of Redcliffe with no issue. Can some one give that a try to see if that solves it for them. I noticed that someone above did a bunch of stuff including signing out of PSN and the problem also stopped.


I tried playing after I disabled the internet. The crashes still occur, although less frequently.

#431
brammers_01

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zenassassins wrote...

brammers_01 wrote...

Just a quick question: Should we avoid playing al together? Is there a chance the crashes could effect game saves or have some other long term effect?


It's a computer and like any computer improper shut downs (like hard reboots) do affect it's performance over time. Best thing to do is shelf the game till there's a fix. It's a hard pill to swallow but it'll be better for your system in the long run.


You make a lot of sense man thanks. Hope it gets fixed soon.

#432
ChrissyTina

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I am reading the Sony PS3 forums now and it seems that this firmware update is affecting a handful of other games....

#433
SarGaN36

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In my case the game locks up after playing 15/20 min. But when I reboot I can play for hours and not have a single crash.. But having read these comments I am also quiting trying to play this game. If it has any affect on the PS overtime, I don't feel it's worth it. Damn you BioWare for making such a addicting, great game.

Modifié par SarGaN36, 28 avril 2010 - 04:40 .


#434
xDOAx

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Ok here's an odd case. I've posted several times about my new mage that was unplayable due to constant crashing. Well, last night I decided to try and play her again. I didn't change any in-game settings or PS3 system settings from my last attempts, but I was able to complete the circle tower/fade and get to Lothering without a single crash.... I really don't know what to make of that. This crashing issue seems so unpredictable and hard to reproduce.

#435
ElfKeeper

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I've only been able to play a little since the upgrade but have had freezing in Awakening both times about 1/2 in and both times when I was in my inventory changing some stuff on Anders. Haven't played enough to see if it happens with other characters.

#436
fatsatyr

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DA:O Awakening game is freezing multiple times, was happening fairly random , either afer a few minutes or a couple of hours. The freezing seemed to hapen most for me when I had paused the game, or was in a shop or the character screens.
Own a CECH-2001A,  120 gig system, deleted and reinstaled the game, then ran the the system through safe mode 3, restore file system, game has crashed only 2 times since i ran it through safe mode.  I thought safe mode had fixed the problem till it crashed on me last night.

#437
Jedi Spongebob

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I was lucky enough last night to catch the crash on video. I crashed twice within the first 3 or 4 minutes of playing last night and then I didn't crash again for over 5 hours of playing. The first time was just when I was trying to loot a corpse. The second time, which I caught on video, was simply just running. Then I played though all those same things that caused me crash before and continued to play for about 5 hours before I crashed on the selection wheel. There doesn't seem to be a common thread to the crashes so I am starting to think this is a memory allocation issue.

#438
ChrissyTina

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I figured I would do the proverbial "check in the box" and called Sony. They walked me through the troubleshooting stuff. I am attempting to play right now. Will let you know how it turns out. But here's a sidenote: After I told the rep that this was a hot topic on multiple forums and that I had bet they are getting swamped with calls about this, he told me that my problem was "unique" and he had not heard anything about it. Things that make you go hmmmmm.......

Edit:  I did tell him that it's a hot topic on both Bioware and the PS3 official forums.

Modifié par ChrissyTina, 28 avril 2010 - 05:00 .


#439
brammers_01

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xDOAx wrote...

Ok here's an odd case. I've posted several times about my new mage that was unplayable due to constant crashing. Well, last night I decided to try and play her again. I didn't change any in-game settings or PS3 system settings from my last attempts, but I was able to complete the circle tower/fade and get to Lothering without a single crash.... I really don't know what to make of that. This crashing issue seems so unpredictable and hard to reproduce.


Theres been so many instances of crashes in so many different and seemingly unrelated places... When some people have said they get crashes in the fade or in Redcliffe, for example, other people have said they get no crashes there. 

I also find crashes are unpredictable and inconsistant. Sometimes I can play for a few hours without a crash, other times i can play for only 20 minutes. There seems to be the same inconsistancy from person to person aswell.
Some people say they get crashes when they're in particularly graphics intensive sections like with a large amount of people on screen at once. Others get crashes when they are just running down a corridor.

Maybe the crashes aren't related to whats happening in the game at all. They could be just random.

#440
zenassassins

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The only consistent and common factor is that most (if not all) had no (or very little) problems prior to the firmware update.



I personally only had to hard reboot my system only once since getting it back in November and it wasn't even a game related instance.

#441
thegroverpalace

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This is happening to me too... just updated to 3.30, and now it hangs on me... I was just running through a corridor in Orzammar. Nothing special going on. This is the only game I've ever played on PS3, and between this and DLC problems, I think I might have to go back to PC gaming. This is pathetic.

#442
Sully8764

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I just thought i'd let yee know that I got Dragon Age after I installed the 3.30 and it hasn' t crashed yet

#443
Jennifer Kenney

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I have a theory...it might be bunnies.

Okay seriously though, after I attempted to re-install the update and had my system go into meltdown in short order. I decided it must be related to settings or something on the PS3 when you do the update.

So I reset my PS3, took out my disc, and tried the re-install again

So far so good...crossing my fingers...

Modifié par Jennifer Kenney, 28 avril 2010 - 05:38 .


#444
brammers_01

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zenassassins wrote...

The only consistent and common factor is that most (if not all) had no (or very little) problems prior to the firmware update.

I personally only had to hard reboot my system only once since getting it back in November and it wasn't even a game related instance.


Exactly right zenassassins! I've rarely had to hard reboot my system before 3.30 aswell.

I was on a Sony forum earlier and someone had said that it's a bad idea to install a firmware update with a disk in the system. Now I remember that I had my dragon age disk in my PS3 when I updated to 3.30.
Maybe thats why it's only effecting Dragon Age?

What about the rest of you guys? Did you all have your Dragon Age disk in your PS3 when you updated?

#445
Fonzi

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brammers_01 wrote...

zenassassins wrote...

The only consistent and common factor is that most (if not all) had no (or very little) problems prior to the firmware update.

I personally only had to hard reboot my system only once since getting it back in November and it wasn't even a game related instance.


Exactly right zenassassins! I've rarely had to hard reboot my system before 3.30 aswell.

I was on a Sony forum earlier and someone had said that it's a bad idea to install a firmware update with a disk in the system. Now I remember that I had my dragon age disk in my PS3 when I updated to 3.30.
Maybe thats why it's only effecting Dragon Age?

What about the rest of you guys? Did you all have your Dragon Age disk in your PS3 when you updated?



Yes my disc was to in bd rom when updating 3.30 .. :blush:

#446
TheDarkHuntress

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Yes. I had disc in as well.

#447
ChrissyTina

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as mine...my hubby took it out to play GTA and I put it back in after talking to Sony...i have been playing for the last hour so far with no hiccups.....(keeping fingers crossed)



brammers, maybe you're onto something there.....

#448
zenassassins

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Same here. Disc was in.



Although considering the game installs on the HD and I can't see why that would have any effect. Course I'm not a game developer either so I'll just shush up. :D

#449
brammers_01

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Also, @Jennifer Kenney took the disk out, re-installed the update and that seems to have fixed it.

#450
RoboNemesis

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I must stress that I DID NOT have my disc in the Drive whilst performing the Firmware Update.



I actually turned my PS3 on (without a disc in the drive), and signed into the PSN Network, at which point, I was notified of the update.

I then ran the update and when it was complete, inserted my Modern Warfare 2 disc and continued to get murdered in Multiplayer Team Deathmatch. So far no problems with that game.



Only a day later did I remove my Brand New DA:O from its packaging and install the game.