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Game crashing after PS3 Firmware 3.30 update


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#476
ChrissyTina

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There are a few sites reporting on the problem. When I checked IGN earlier this morning, there wasn't any mention of it.

#477
brammers_01

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Ok I just got a message from a person from Bioware. I assume some more of you will get the same message. Basically they are gunna forward my email address to their QA lead (whoever that is) so that I (and others) can work with them to determine the problem and try different fixes.

Any updates I get from that, I will post on here straight away.

#478
SarGaN36

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Yeah I got the same mail too, saying they will forward to QA.

#479
ChrissyTina

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i got the same message too.

#480
Akutai

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Blk_Mage_Ctype wrote...

Akutai wrote...

brammers_01 wrote...

Maybe if we all contact Sony en mass at a specific time it might have an impact...


Brammers I say this in an excellent idea!

                                                                              New Quest                          
                                                                     The Impossible Task


Request Aid from Sony
While this may not force Sony to change their wicked ways, it would certainly be hilarious. May I suggest everyone call Sony at let's say... 6pm central time? In my opinion, we should call at the same time every day.  If we continue this they'll either have to deal with a bogged down phone support every night or have to hire more script readers (Hey we can help the economy). Bioware seems to be handling everything in this matter (thank you so much for that), maybe we can nudge Sony to lend a hand? Yourself has agreed to offer you your dignity if you are successful.

Mark as Active Quest ¤

Sony Technical Support:
1-800-345-7669 (Accept calls until 8pm Pacific)
1,1,1,1,0 gets you to a real person.


I LIKE IT!!!


This is very very good. =D

#481
Scorpgul

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IGN should talk about this issue in their Daily Fix like they did for the similar issue with Uncharted lol then maybe blasted Sony will take action.

#482
HippeusOmega

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One thing that concerns me is that fact that these crashes are unpredictable and inconsistant to reproduce. Meaning i think there may have been a bigger problem with DA:O's command/system files then Bioware thought when they released it. Not saying its Bioware's fault i seen games buggier then this one *cough* Oblivion *cough*. But still there was something off about DA:O that makes it stand out the most out of the mess Sony created. Especially seeing how these crashes never happen 2x usually in the same area for any of the players normally. Since Restoring my database on the PS3 it has repaired the error the game was giving me at the menu and sometimes allows me to play 3hrs now instead of 5-20 mins at a time. However, if the game is in the mood it's still gonna crash like some players have said within 5-10 mins usually. I noticed that last night when i had a hard time getting out of the party camp cause the change party menu screen kept crashing the system. All i'm saying is i think there maybe some major script errors in coding now thanks to 3.30 and seeing how Bioware can't reproduce these on the dev kit tools i think were in for a long wait.

#483
ratssoul

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Playing DA Origins, stone prisoner installed but haven't played it yet and i have blood dragon armor.



europe region



other games work fine, like bad company 2.



I wait until the save icon gone, then i start playing again but it freezes, sometimes i can play for a few houres without a problem but sometimes it crashes sfter a few minutes, if I reboot the system and try to play again it usually freezes again.



I have about 70GB free space (on my ps3 slim 120GB), and 4 characters on DA:O.



Started playing DA after the 3,3 firmware so i don't realy know how was it before.



Audio is still playing after the crash.



It usually frezzes when i open the wheel to give a command in the battle.



Crashes hapend while I was playing a thief and a warrior.



Never crashed in the inventory or shop.



The crashes in my case started after I became the gray warden( in the origins episodes it didn't freeze).



Hope it will help.

#484
Jennifer Kenney

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Well my fix eventually failed...it still crashed.



Oddly, it did so later, after about 4 hours, and in a completely new spot, for me at least.

The inventory screen, when switching between junk and weapons.



No wonder they can't reproduce this it acts differently with every single install!

#485
ChrissyTina

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I played for a couple hours earlier without any problems. I figured I'd give it another try and low and behold. It froze up not even 10 minutes in. This time it froze up while leveling Alistair.

#486
bronxchulo

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this is not looking good since it seems most are saying the freezing doesnt see to always happen in the same areas all the time.



I dont know what Sony did in 3.30 but they really messed something up with DAO since before 3.30 we never had these problems on this type of level.



I really hope this doesnt end up being something that cant be fixed by just some patch.

#487
Jennifer Kenney

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I just wish they would to a retrograde and put it back! But that is Sooo not going to happen.

#488
TheDarkHuntress

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I tried to play this morning, tried one of the suggestions about disconnecting from the internet, played for about an hour before quitting and thought that suggestion worked! Turned the PS3 back on this afternoon and wasn't on 10 minutes before it froze while at camp. I plugged back the connection to the internet.

#489
pnetrw

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I have had the game crash twice during the last 2 nights (once last night, once tonight). I have only been playing the game for a couple of weeks but prior to firmware 3.30 I had not had any crashes.

I have only recently arrived in Lothering (game time is currently 15hrs 54mins) as I am new to the game, on my first play through and have been taking time to get to know it!

Both of my crashes occured in Lothering. The first time I was just wandering about near Dane's Refuge (but not inside it), Alistair and Morrigan had just started to 'banter' with each other and then the game crashed - picture still on screen, can't remember if audio was still playing. The second time my party had just engaged in battle with the refugees looking for the bounty on the way north out of Lothering. The battle had just started (about 3 seconds worth) and then the game crashed - picture still on screen, audio still playing.

I have a 250GB slim PS3 with over 110GB disk space free

I have downloaded DLC: Stone Prisoner, Blood Dragon Armour, The Lucky Stone and Amulet of the War Mage.




#490
Eternus

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Okay I got a rather interesting piece of info while playing a few minutes ago. From the Brecillian Forest I went into the Ruins, thankfully I had saved, but everytime I go into this one room I kill the skeletons but then right after the battle it freezes.

It's happened twice at the exact same location.This seems to be a bigger problem than something just a little patch can fix.

And as noted by a few people it often freezes when my party members start random conversation as I am traveling.

Modifié par Eternus, 28 avril 2010 - 11:44 .


#491
HippeusOmega

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Maybe we could blame Return to Ostogar. I mean we all saw what happened when it was first released on the 360 j/k. But seriously i'm concerned this might not be able to be fixed through a patch. Either its the coding which i doubt since they don't get crashes on the dev kit or its the graphics coding which needless to say i think we'd be ****ed!


@Eternus: As i mentioned in my eariler post i had a hard time leaving the party camp even. It wouldnt let me get past the Change party formation screen at all.

Modifié par Panznerr, 28 avril 2010 - 11:52 .


#492
rudeboytimmy

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as an update i went back to the store and excanged the game just for sh**s and giggles not thinking it would work and 5 mins into playing it after reinstalling it, it froze yay!

#493
Guest_Levelupper_*

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[quote]Panznerr wrote...

Maybe we could blame Return to Ostogar. I mean we all saw what happened when it was first released on the 360 j/k. But seriously i'm concerned this might not be able to be fixed through a patch. Either its the coding which i doubt since they don't get crashes on the dev kit or its the graphics coding which needless to say i think we'd be ****ed!

... ... ...

In that case...scrap it... remove it from the shelves. And rebuild the whole game to the PS3 from the first code to the last for maximum stability.

Dragon Age Origins: Rebirth of Ostagar.

If EA would ever approve.

#494
Scorpgul

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OK something is for sure now. The problem is definitely about INTERNET as I said in a previous post I was able to play 8 hours straight with Internet completely disabled under Network Settings. Few minutes ago I enabled it to download 'Amulet of the War mage' that I unlocked through Dragon Age Journeys. I forgot to disable the net and jumped straight into the game to check if the item was in my inventory. I was in Ostagar just outside Tower of Ishal. As soon as i closed my inventory I got my first freeze. The game took ages to load saves as well with the net enabled. This 'game to Bioware server' sync is what is causing the crashes I am more than certain of it now.

#495
rudeboytimmy

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i have been playing with my internet disabled all day and ive froze a dozen times or so

#496
goalerjones

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Bioware tech support said about 20 minutes ago to uninstall the game completely, then reinstall and it will undo the Sony patch issues. I play the game on 2 separate PS3's and I have done this on one system but haven't had enough time to play to see if it's worked yet (will probably find out tomorrow).

#497
Scorpgul

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rudeboytimmy wrote...

i have been playing with my internet disabled all day and ive froze a dozen times or so


I am sure a lot of other people have seen a big difference while playing with Internet disabled as I have read and also is your 'PS Upscaler' and 'PS Smoothing' disabled? I have those disabled and it seems to matter as well according to some people who have played with it enabled and disabled

#498
rudeboytimmy

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Scorpgul wrote...

rudeboytimmy wrote...

i have been playing with my internet disabled all day and ive froze a dozen times or so


I am sure a lot of other people have seen a big difference while playing with Internet disabled as I have read and also is your 'PS Upscaler' and 'PS Smoothing' disabled? I have those disabled and it seems to matter as well according to some people who have played with it enabled and disabled

 no i will try that next tho

#499
Scorpgul

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goalerjones wrote...

Bioware tech support said about 20 minutes ago to uninstall the game completely, then reinstall and it will undo the Sony patch issues.


Hmm interesting but I'm gonna wait for a Bioware poster to confirm this I think cant be asked to spend2 hours installing the game and all DLC to have it freeze again after

#500
ChrissyTina

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goalerjones wrote...

Bioware tech support said about 20 minutes ago to uninstall the game completely, then reinstall and it will undo the Sony patch issues. I play the game on 2 separate PS3's and I have done this on one system but haven't had enough time to play to see if it's worked yet (will probably find out tomorrow).


I haven't tried this option personally.  But I have read about a lot of other people doing it and it still froze up.  But anything is worth a try at this point, right?  ^_^