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Game crashing after PS3 Firmware 3.30 update


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#76
Paul143

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updated in 3.30, but no freezes encounter while playing dao. almost playing 15 hrs, still no freezes... im using 80 gb fat ps3

#77
xDOAx

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Ok just did some more testing. We may need to add location to our crash report. I played my lvl 12 rogue for over an hour running around Denerim without any crashing or hitching or anything.
Switched over to my new mage character in the fade + tower and she kept crashing on me. I'm pretty sure I saw that others who were crashing kept mentioning the fade/tower so it may be isolated to that area for some reason.

Modifié par xDOAx, 24 avril 2010 - 05:02 .


#78
bronxchulo

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xDOAx wrote...

Ok just did some more testing. We may need to add location to our crash report. I played my lvl 12 rogue for over an hour running around Denerim without any crashing or hitching or anything.
Switched over to my new mage character in the fade + tower and she kept crashing on me. I'm pretty sure I saw that others who were crashing kept mentioning the fade/tower so it may be isolated to that area for some reason.


yeah even on the ps forums the main cause seems to be the circle tower and the fade

#79
Jedi Spongebob

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Fernando Melo wrote...

- Are you playing Origins or Awakening disc (or DLC version)
- Which Sony region are you in
- Could you check a different title on your PS3 to confirm if this is DA only

Thank you.


1) Awakening with all the DLCs downloaded

2) US

3) I played FF XIII for about 30 minutes with no crashes

I do notice that since the 3.30 update it takes forever to get past the "Checking Save Data" screen. That used to not be the case. Currently I am playing in the Silverite mines and I am getting freezes about ever 15 minutes.

I also noticed that after it freezes if I eject the Awakening disc it causes my PS3 to reboot. If I don't it will just set there with the screen frozen and playing what ever music was playing at the time.

#80
zenassassins

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1) DA & Awakening with all the DLCs downloaded



2) US (Canada)



3) Haven't checked anything else yet.



Game freezes whenever I enter a battle situation with too many characters in the same scene. Happened during the final Denerim fights (near the palace and in the market and once again inside the fort). I tried one of the afore mentioned workarounds of disconnecting from the net while playing and I didn't have any freezes. I'll try it again in the Archdemon fight to see if it locks up sans the net.

#81
Tinnlin

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1. DA + Awakening and all the DLC



2. US



3. FF13 does not freeze



So far it has frozen about every 30 minutes for my Mage character in Ostagar and Lothering. I haven't tried any of my other saves though.

#82
bronxchulo

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well i just now started a new game in Awakenings just to see if it would freeze, and it did. I was in the Vigils Keep and using the Balista and it froze on me. Had to hold down the button to get the ps3 to reset itself.

#83
zengetsu666

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awakening crashes on my ps every couple of hours since installin3.30 can play any other game without any issues

#84
thochaos

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bronxchulo wrote...

Fernando Melo wrote...

We're talking with Sony but this is a bit out of the blue for us as to why it is affecting DA (this is a sony hardware update).

Could I ask if this is affecting you to include some more details...
- Are you playing Origins or Awakening disc (or DLC version)
- Which Sony region are you in
- Could you check a different title on your PS3 to confirm if this is DA only

Thank you.


Origings disc (CE) but also have Awakenings disc and DLC wardens keep, stone prisoner, return to ostagar.  I've been replaying Origins and right now i can only tell you that the freezeing on my end is only taking place in the Circle tower and the Fade.  I cant at this moment tell you if it happens anywhere else becuase as you know you have to beat the circle tower in order to get out to the main map.  I will later on try out Awakenings to see if the freezing happens there or not.

US North America

No other issues on games.


Almost exactly the same for me.  I also have the CE and all DLC except Awakenings.  Stuck in the Circle Tower currently, on my second game.  I previously had no trouble with freezing before the 3.30 patch.

I have the New Zealand version, not sure if that's Europe, Australia or what as far as region goes.

Every other game works fine so far, downloaded and disc based.

#85
HrMagni

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I disconnected the internet, and so far no problems, been playing for 2 hours plus. And the strange thing is now i am online and still no freezes. Back to Dragon Age.


Update as soon as i went to the circle tower, it froze after a short while.

Modifié par HrMagni, 24 avril 2010 - 11:28 .


#86
PNeithan

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I got fed up of the games crashing (Both DA:O and Awakening) repeatedly, so they are now sitting used in a local Gamestop.



I'm not talking about 1 or 2 crashes here, I'm talking in the teens over a 2 day period that requires a total reset of my PS3.



I played through the entire campaign of MW2 in one sitting with no crashes, and have been playing Darksiders over the past week without any crashes either, and from the posts above, I can rest safely assured it is NOT my PS3 system that's having a problem.



I swore once after I bought DA:O that I'd never buy another Bioware game on a console again but the lure of Awakenings fooled me. That'll never happen again.

#87
AmigoMike

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I have Dragon Age Origins with all avaliable DLC including Awakening bought through the PSN.

US region.

The game crashes at random points through the game. For example, many times in combat and once while running in the Chantry in Redcliffe.

The game ran with no lockups before update 3.30. Since updating I've had the game freeze on me upwards of ten times.

I am reluctant to play my favorite game until this issue is resolved.

#88
Bloodmagus

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I had the same problem.



Am playing DA:O with Warden's Keep, RTO, Stone Prisoner and Blood Dragon Armor.



Playing in the US



250g PS3.



Played all the way through Wolverine: Uncaged yesterday w/ no problems whatsoever.



I just "unhooked" myself from the network and havent had a freeze since.

#89
Guest_scorpgul_*

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I dont think the issue is with connection to the internet. I have been playing DOA for 2 hours this morning with no internet on and yet it still crashed 3 times. I was in Denerim Market district doing Slim Couldry's quest when it crashed first, second time again in Market district when duelling Ser Landry and third time as soon as i entered Lake Calenhad

#90
Dansharp1

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. I play Origins at the moment (getting Awakening on monday)

. I live in the UK

. Call of duty Modern warfare 2 seems to gltich ever since the patch by inviting a person in your friends list randomly and they keep coming back. I now this is a glitch but is it to do with the patch?

. Origins freezes for me every 30minutes.

#91
Dansharp1

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Yeah my level 10 is in Circle tower and i keep getting to a sub boss and it freezes. First the Revenant, then the Desire demon and after my third attempt (The abomination) i gave up. Its my birthday on monday (UK Time) and would be fairly disappointed if i can't play awakening when i get it. Its a great game and all but this "Problem" has let it down for the meantime.

#92
elminster82

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bronxchulo wrote...

xDOAx wrote...

Ok just did some more testing. We may need to add location to our crash report. I played my lvl 12 rogue for over an hour running around Denerim without any crashing or hitching or anything.
Switched over to my new mage character in the fade + tower and she kept crashing on me. I'm pretty sure I saw that others who were crashing kept mentioning the fade/tower so it may be isolated to that area for some reason.


yeah even on the ps forums the main cause seems to be the circle tower and the fade



Definitely wrong. I'm crashing in brecilian forest's ruins...

#93
DeKalle

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As for the place of the crash, I'd say it can happen anywhere. I had it crash in ruins in brecillian, in the tower of the magi. Even while simply standing in the camp doing nothing. I guess if it doesn't crash in some locations for you than you're just lucky.

All I definately know is tha my game never crashes as long as I'm not connected with the internet.
I guess I'm gonna try playing connected to the internet, but not to PSN.

If the game won't crash w/o being connected to PSN guess where the problme lies...

Edit: I guess testing that won't work, since you can't connect to the Dragon Age server w/o beeing connected to PSN. Too bad.

Modifié par DeKalle, 24 avril 2010 - 01:02 .


#94
Da Saint

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Hi Victor / Or anybody from Bioware... / EA / Sony



This is foolish.



- The Awakenings DLC game crashes every 10 minutes.



- This has only occurred SINCE the 3.30 update



- EVERY OTHER GAME works fine



This has to be sorted, as it reflects badly on Bioware. Like I said, every other game works fine. Therefore, please do not blame 3rd parties.



Just sort it, as you're messing with my gaming weekend.

Modifié par Da Saint, 24 avril 2010 - 01:16 .


#95
Da Saint

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Victor Wachter wrote...

Thank you for the reports, all. I've sent the issue to the Dev Team and QA so they can begin investigating.


Hi Victor / Or anybody from Bioware... / EA / Sony

Thanks for the response.  Please can you ask your colleagues to step up their game, as this is foolish.

- The Awakenings DLC game crashes every 10 minutes.

- This has only occurred SINCE the 3.30 update

- EVERY OTHER GAME works fine

This has to be sorted, as it reflects badly on Bioware. Like I said, every other game works fine. Therefore, please do not blame 3rd parties.

Once again, thanks for stepping out of the shadows bro, but get your lads to earn their money and get this sorted, as you're messing with my gaming weekend.

#96
thochaos

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I tested it out without being connected to PSN. No dice, froze on me just the same.

#97
DeKalle

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thochaos wrote...

I tested it out without being connected to PSN. No dice, froze on me just the same.


Did you disable out reconnect? I'm testing it right now and so far(~30minutes) no freeze.

Oh and about that don't blame 3rd parties...it is not only DAO that freezes, just google and you see that there are other games to(so far it seems only games with a steady connection to the internet tho).

#98
eugeni_dodonov

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Well, I think I found a consistent test-case to reproduce the crash. Go to Fade / Tower, and hold the rotation joystick just to keep the camera rotating around your character. It usually freezes within minutes this way.



It also happens at other locations, but it seems to have something to do with effects / details / shaders / or something like that. E.g., it seems that it freezes when a screen transition occurs, or many shader effects are in action, and seems that Fade and Mage tower is one place with plenty of those. Maybe it helps you to debug this issue further?

#99
xDOAx

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elminster82 wrote...

bronxchulo wrote...

xDOAx wrote...

Ok just did some more testing. We may need to add location to our crash report. I played my lvl 12 rogue for over an hour running around Denerim without any crashing or hitching or anything.
Switched over to my new mage character in the fade + tower and she kept crashing on me. I'm pretty sure I saw that others who were crashing kept mentioning the fade/tower so it may be isolated to that area for some reason.


yeah even on the ps forums the main cause seems to be the circle tower and the fade



Definitely wrong. I'm crashing in brecilian forest's ruins...


Yeah I spoke too soon. Right before I went to bed my 12 rogue crashed exactly where you are, the brecilian ruins.  Mine crashed trying to enter the 'fire room' with all the traps and monsters. But it does seem to me that my rogue is far more stable than my mage in circle tower.  May be coincidence though, but I can play my rogue for hours and only play the mage for minutes before a crash hits.

#100
BC_

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Fernando Melo wrote...

We're talking with Sony but this is a bit out of the blue for us as to why it is affecting DA (this is a sony hardware update).

Could I ask if this is affecting you to include some more details...
- Are you playing Origins or Awakening disc (or DLC version)
- Which Sony region are you in
- Could you check a different title on your PS3 to confirm if this is DA only

Thank you.


- Freezes in both Origins (with all DLC) and Awakening (retail disc)
- US
- None of my other game freeze

Fat 80g if it matters.