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Game crashing after PS3 Firmware 3.30 update


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#1176
DemonLord4lf

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As a former programmer, i know how hard it is to find a bug and how easy it is to make one. Give them some time. Its alot of coding they have to go through and they need sony's help in figuring out whats causing the problem.

#1177
SillyMammo

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Yep! Having the same problem as everyone else since the last firmware update. All last week, it was locking up every couple of hours. Mostly during combat with a large numbers of enemies. As of today it began locking up while I'm going through player menus. It has locked up 3 times in the last hour. I might just wait for a patch from EA or Sony to play it again. It's a shame.

#1178
reece4591

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Surley at least one Bioware staff member can spare 20 seconds to write on this thread and tell us how the hell things are going.

Modifié par reece4591, 03 mai 2010 - 07:15 .


#1179
Lillymon

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reece4591 wrote...

Surley at least one Bioware staff member can spare 20 seconds to write on this thread and tell us how the hell things are going.

I agree! It would be nice if they at least let us know what the status is!

#1180
DemonLord4lf

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As would I. We've given them time to get back into their offices and everything. Even if its we're still working on it, any statement would be better then silence.

#1181
Fa1nT

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DemonLord4lf wrote...

As a former programmer, i know how hard it is to find a bug and how easy it is to make one. Give them some time. Its alot of coding they have to go through and they need sony's help in figuring out whats causing the problem.


3.30 is not a very large update, and they can narrow it down from the small amount of changes :/

Or just let people download a de-patch, that removes the update until they can fix it.

#1182
Victor Wachter

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We are, in fact, still working on the issue. Last week, we reached out to a number of people experiencing the issue to get further information to help us in resolving it. We're in touch with Sony to coordinate a resolution.



That's all I have for now. But we'll keep working on it!

#1183
zenassassins

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Thanks Victor.

Patience my fellow DOA addicts. Think of it this way, once the game is repaired the layoff from it will make it that much sweeter.

Course I can't help but wonder why Sony doesn't just offer a rollback update like any other computer-like system. Oh wait... I forgot... they don't really give a hoot. ;p

Modifié par zenassassins, 03 mai 2010 - 07:28 .


#1184
DemonLord4lf

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Fa1nT wrote...

DemonLord4lf wrote...

As a former programmer, i know how hard it is to find a bug and how easy it is to make one. Give them some time. Its alot of coding they have to go through and they need sony's help in figuring out whats causing the problem.


3.30 is not a very large update, and they can narrow it down from the small amount of changes :/

Or just let people download a de-patch, that removes the update until they can fix it.



Yea but they need to get sony to help them with it. And the firmware is just an addition to the already big coding. So its not necessarily just 3.30 that caused the problem, but something that 3.30 changed that caused the problem.

#1185
pnetrw

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Victor Wachter wrote...

We are, in fact, still working on the issue. Last week, we reached out to a number of people experiencing the issue to get further information to help us in resolving it. We're in touch with Sony to coordinate a resolution.

That's all I have for now. But we'll keep working on it!


Many thanks for posting an update to let people know that you are still working on this.  Even though the issue is obviously not fixed yet all people are asking is to be kept informed by Bioware on what is actually happening.  I appreciate that it could take some time to track down the actual problem and resolve it.

#1186
Scorpgul

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There u go hope there will be less whining from now on

#1187
DemonLord4lf

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Scorpgul wrote...

There u go hope there will be less whining from now on


Dont count on it :P

#1188
Langdawg

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Fa1nT wrote...


3.30 is not a very large update, and they can narrow it down from the small amount of changes :/

Or just let people download a de-patch, that removes the update until they can fix it.



I can assure you that this is definitely NOT true.  Sony added most if not all of the 3-D game and movie support in the 3.3 firmware update.  You can expect architctural changes to the code for both game play and movie play back.

#1189
iviasquerade

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I've noticed that the crashes often occours when i am with inventory full.Usually,if i keep the inventory at about 89/90 it works almost always fine.Under 89/90 never crashed (Till today,but i was connected to the servers),i mostly play offline and this way i menaged to reduce greatly the number of freeze(When i had inventory highly ecumbered i got to manage 5 freeze in 20 minutes,so frustrating..)Can't say for sure it wasn't just luck..let me know if this work for you too.

#1190
Doesch

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I had two freezes yesterday, over maybe 6 hours of game play. Once when I fought a lot of enemies on screen. The other time I loaded up the game, started moving, and it froze. Can't really offer much further information except to say both times I was in the Fade.

#1191
Eket

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Doesn't seem like this will get solved anytime soon then. I'm gonna see if i can return the game still, and try my luck with the PC version.

#1192
Lillymon

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Eket wrote...

Doesn't seem like this will get solved anytime soon then. I'm gonna see if i can return the game still, and try my luck with the PC version.

I tried the pc version, but I rather stick with my ps3 one. I can't stand the controls on the pc, and I'm having a hard time using the keyboard to play. I love my controller, and I will wait till they fixed it! Even though I've been playing it through a few times, I'm not getting tired of it, and I believe it's worth waiting the solution!

#1193
ChrissyTina

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Victor Wachter wrote...

We are, in fact, still working on the issue. Last week, we reached out to a number of people experiencing the issue to get further information to help us in resolving it. We're in touch with Sony to coordinate a resolution.

That's all I have for now. But we'll keep working on it!


Thank you for the update. 

#1194
Arkynomicon

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Victor Wachter wrote...

We are, in fact, still working on the issue. Last week, we reached out to a number of people experiencing the issue to get further information to help us in resolving it. We're in touch with Sony to coordinate a resolution.

That's all I have for now. But we'll keep working on it!


Thanks for letting us know.

Had a Dragon Age itch for over a week now so hope it gets fixed soon. :(

#1195
Lillymon

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Amazing how we're all addicted :whistle:

Modifié par Lillymon, 03 mai 2010 - 08:42 .


#1196
Firedragonlord

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10 times in an hour this game is getting on my nerves. are they gonna fix it or what? Any news anyone please?

#1197
Ornithophobe

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Look up.

#1198
TimeLordCat

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Look up, way up. Now Sony must know that there is a problem all be it with only some software. Will be playing Prototype and Borderlands to see if anything is happening there.

#1199
Lintanis

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Victor Wachter wrote...

We are, in fact, still working on the issue. Last week, we reached out to a number of people experiencing the issue to get further information to help us in resolving it. We're in touch with Sony to coordinate a resolution.

That's all I have for now. But we'll keep working on it!



Just keep quoting if anymore people ask whats going on :wizard:

#1200
reece4591

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In other words don't hold your breath for a fix any time soon..