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Game crashing after PS3 Firmware 3.30 update


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#1301
Scorpgul

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Victor Wachter wrote...

We are, in fact, still working on the issue. Last week, we reached out to a number of people experiencing the issue to get further information to help us in resolving it. We're in touch with Sony to coordinate a resolution.

That's all I have for now. But we'll keep working on it!



#1302
JaapEngel79

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Hyperi0n wrote...

jst820 wrote...

I only played DA:O and Assassins Creed 2 after I had updated to 3.30, however no freezing...
Havent read all previous posts in this topic, maybe the problem is region(s)-specific? I am from the Europe, Netherlands.


No i got the same issue as everybody else Posted Image
(Jammer genoeg)


Same here, also Netherlands, (incidentally, I 'only' have Star Ocean 4, Gran Turismo Prologue, Assassin's Creed 2 and DAO and playing AC2 and DAO for the past 7 days). AC2 hasn't crashed, haven't tried GT:P and SO4 yet.

#1303
Difre

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Fa1nT I totally agree with you about the dex bug man...come on...man how can they let this thing keep runing in the game and not fixing it... And about the bugged port issue... is what keep me wondering if this new firmware didnt cause the problem alone. I know the update got other issues too, people is complaining in Sony forums about all sort of things but we all know too that this game had alot problems (bugs) from day one. Maybe we got a situation of 1+1 = BUG+ . But at least we got some feedback of Bioware about it while Sony...

#1304
JaapEngel79

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Ornithophobe wrote...

I really wouldn't continue to play with the freezing, do something else till the fix is here, for your consoles sake if nothing else.

Not just the potential for hdd corruption but the repeated heating and cooling of the components caused by freezes and resets could cause problems, especially in older more ylod prone consoles.


Umm.. this might be a shock to you, but a system freeze doesn't involve cold ;)

#1305
Lillymon

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Well, I just couldn't wait anymore, I had to play a little again (my dog is on withdrawal already too), and surprise: I'm playing for half an hour so far and no freeze (yet). The ps3 is online, but I turned autosave off and save manually every now and then. Wonder how long it's going to take today till it freezes on me!

#1306
Difre

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JaapEngel79



I think what Ornithophobe wants to say its when the system totally freezes in a way you need to turn it off to get out the freeze screen the system get temperature changes every time since it goes from totally working situation to a boot situation. So the temperature on the system keeps changing every time you do it because when you play non stop for a while the system keeps heating until reaches a level where get some temperature stability. And doing heating cooling all the time makes the thermal paste wear faster. And i dont know if a ps3 work like a computer but in computers rebooting all the time makes the parts life degree alot too because every time you pulse energy on it its reduce the life of the parts. the only part that really sufers more on keep running the computer whitout turn off much its the HD. Some HD are not made to run more then 8 hours a day.

#1307
Raguso

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Netherlands here too. Have the same problem as well, games keeps freezing. The first 4 times it was in a bar, I thought the game knew me from a local pub or so. After that, it also froze on a market square. :(

#1308
Lillymon

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Lillymon wrote...

Well, I just couldn't wait anymore, I had to play a little again (my dog is on withdrawal already too), and surprise: I'm playing for half an hour so far and no freeze (yet). The ps3 is online, but I turned autosave off and save manually every now and then. Wonder how long it's going to take today till it freezes on me!

Aaarghh... turning autosave off won't help either! It just froze on me... darn...

#1309
MehYam

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FWIW, I'm getting the crash much more frequently in the final battle - every 20 minutes or so. And, I don't know if this is a related bug, but often I've noticed that the on-screen status messages ("items received", "codex updated") stop showing up beforehand. Memory issue?

Everybody needs to chill a bit, they're working on it, and you should expect it to take at least a few weeks. First they have to track it down - not easy because they can't replicate it on a dev machine, because it can take hours to replicate, and even then there's some apparent randomness to it. Worst case debugging scenario.

Second, once they find the problem and fix it, turnaround takes a little while since they have to pump it through a full QA cycle.  So none of this "it's been a week already!!!! wtf!!!".

They're motivated to fix it for a lot of reasons - business, sequels, DLC, etc. But you can bet they're also motivated because fixing it is just the right thing to do. They're gamers too.

Modifié par MehYam, 04 mai 2010 - 05:43 .


#1310
Difre

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Dont know even why Sony keeps making these firmware updates so frequently...any person that understand a lilte about it knows every time you update its like fliping a coin if you gonna have a problem or not. Firmware updates should be donne only if you got NO other option or when comes with MAJOR and important changes. I read some posts in Sony forums of guys that have programing experience and they say this Sony updates not only update the Os but also the ps3 bios. If thats true its just insane keep doing this all the time like this...you get a bad data on the bios update and thats it...bricked...

#1311
DemonLord4lf

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Difre wrote...

Dont know even why Sony keeps making these firmware updates so frequently...any person that understand a lilte about it knows every time you update its like fliping a coin if you gonna have a problem or not. Firmware updates should be donne only if you got NO other option or when comes with MAJOR and important changes. I read some posts in Sony forums of guys that have programing experience and they say this Sony updates not only update the Os but also the ps3 bios. If thats true its just insane keep doing this all the time like this...you get a bad data on the bios update and thats it...bricked...


Messing with the bios is like messing with someone's brain. It might be helpful, but more often then not, it's going to cause a massive problem Posted Image

#1312
MehYam

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^^^ what Difre said. Firmware updates should be a last resort. Part of the selling point of consoles is having a stable, reliable environment - as opposed to something like a PC, where you have no idea what kind of environment your game will be running on, and how that environment will change over time.

#1313
Difre

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DemonLord4lf wrote...



Messing with the bios is like messing with someone's brain. It might be helpful, but more often then not, it's going to cause a massive problem



Exactly my friend and i agree with you. Dont know what they got on their heads to keep doing this...

#1314
DemonLord4lf

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Difre wrote...

DemonLord4lf wrote...

Messing with the bios is like messing with someone's brain. It might be helpful, but more often then not, it's going to cause a massive problem

Exactly my friend and i agree with you. Dont know what they got on their heads to keep doing this...


Because they think they know what they're doing... gah... i feel like an xbox fanboy... CURSE YOU SONY!!!Posted Image

#1315
Ornithophobe

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Difre wrote...

JaapEngel79

I think what Ornithophobe wants to say its when the system totally freezes in a way you need to turn it off to get out the freeze screen the system get temperature changes every time since it goes from totally working situation to a boot situation. So the temperature on the system keeps changing every time you do it because when you play non stop for a while the system keeps heating until reaches a level where get some temperature stability. And doing heating cooling all the time makes the thermal paste wear faster. And i dont know if a ps3 work like a computer but in computers rebooting all the time makes the parts life degree alot too because every time you pulse energy on it its reduce the life of the parts. the only part that really sufers more on keep running the computer whitout turn off much its the HD. Some HD are not made to run more then 8 hours a day.


Thank you, I was also thinking of it increasing the chances of the solder cracking.

#1316
Difre

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MehYam TOTALLY AGRE WITH YOU. I got a ps3 and a psp after some years since i buyed the n64 and ps1 just because i couldnt stand the pc bs compatiblility and stability anymore. Now im having the same bs on the video game world. And i had the grace of not update my ps3 to 3.30 (its on 3.21) but i cant handle seeing this situation with you guys and keeps my mouth shut. And this affects me too even if im on 3.21 since i cant upgrade because i like DA origins to much but cant go online to play my other games like Demon souls that i didnt even start.

#1317
daemongm

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Can some help test this potential fix please?

It may well be a fluke, but I realised I played Dragon Age (for first time) fine for the first hour or so til the crashing/freezing started so I deleted all but 2 saves. I've now been playing for around 3 hours with no problem, just making sure I don't move or do anything during a save (extra precaution). I could keep playing to see how long it goes, but it'll be a better test if anyone is in a position to try it (ie., okay just to have 2 saves).

I have a UK Fat 80gb, upgraded to 320gb.

#1318
Difre

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Ornithophobe wrote...
Thank you, I was also thinking of it increasing the chances of the solder cracking.

You welcome. Its a important issue that this problem can affect. So we should be thinking about it too.

Modifié par Difre, 04 mai 2010 - 05:58 .


#1319
Hyperi0n

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JaapEngel79 wrote...

Hyperi0n wrote...

jst820 wrote...

I only played DA:O and Assassins Creed 2 after I had updated to 3.30, however no freezing...
Havent read all previous posts in this topic, maybe the problem is region(s)-specific? I am from the Europe, Netherlands.


No i got the same issue as everybody else Posted Image
(Jammer genoeg)


Same here, also Netherlands, (incidentally, I 'only' have Star Ocean 4, Gran Turismo Prologue, Assassin's Creed 2 and DAO and playing AC2 and DAO for the past 7 days). AC2 hasn't crashed, haven't tried GT:P and SO4 yet.



I can play every game, only DAO not... i have the game only 2 weeks now!
Next time, before i do a firmware update i check the internet!

Like we are free tomorrow, now i can only watch the box!

#1320
Difre

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DemonLord4lf wrote...

Because they think they know what they're doing... gah... i feel like an xbox fanboy... CURSE YOU SONY!!!



And you know whats the sad thing about all this? Any way you go you can get scre.wed this days. You can choose on having a machine with major problems on the hardware or another one that now wants to compete with the first one by making broken software...(dont know why the second machine keep wanting to compete with the first one...but who knows)

#1321
DemonLord4lf

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Difre wrote...

DemonLord4lf wrote...
Because they think they know what they're doing... gah... i feel like an xbox fanboy... CURSE YOU SONY!!!

And you know whats the sad thing about all this? Any way you go you can get scre.wed this days. You can choose on having a machine with major problems on the hardware or another one that now wants to compete with the first one by making broken software...(dont know why the second machine keep wanting to compete with the first one...but who knows)


Well, i'll see you guys all on the Wii forums XDDPosted Image

#1322
Jennifer Kenney

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daemongm wrote...

Can some help test this potential fix please?

It may well be a fluke, but I realised I played Dragon Age (for first time) fine for the first hour or so til the crashing/freezing started so I deleted all but 2 saves. I've now been playing for around 3 hours with no problem, just making sure I don't move or do anything during a save (extra precaution). I could keep playing to see how long it goes, but it'll be a better test if anyone is in a position to try it (ie., okay just to have 2 saves).

I have a UK Fat 80gb, upgraded to 320gb.


I deleted all my game data a while back...it helped alot, but didn't completely solve the problem, it still crashes on occasion.

I do think it is memory related so it makes sense that this would help.:?

#1323
Difre

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DemonLord4lf



Hehehe i didnt even bring it up the "third machine" because for me its a useless system. Man i was a nintendo guy in the years back but now all they new gaming for baby's drive me away from then. Even if anyone here got a wii you guys knows its probably your "backup" system. Guys like us that love games complex and intriguing as DA:O only have the other 2 broken options to choose as a main system heh.

#1324
Lord Gremlin

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http://www.vg247.com...hitting-may-18/

Would you look at that? They are releasing another DLC.

DLC for a broken game. I... I'm out of socially acceptable expressions.

#1325
Difre

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I advise everyone to keep they estimated characters and saves. Unless of course you are trying to help Bioware on solving this and dont mind to lost all your data (remember or saves are locked...lol). Like alot people alredy said before in this forum, the problem its probably coding, and i dont think deleting your saves now gonna solve this...Its probably something messed up with the game and/or firmware codes so wait until they fix it. If you delete all just for play some hours where you cant even turn your character fast because its gonna freeze it then thats not a great fix for the problem. You probably can encounter the same old problems when you get far in the game where you got more complex batles with more enemys, spells, etc. I dont think worth lose your cool character to some kind half fix. And keep it mind that if was a simple way to fix this they probably had alredy deliver to us the way to do it.

Its just what i think.