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Game crashing after PS3 Firmware 3.30 update


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#1951
KaBloom-UK

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Say what you want but this IS a joke! And you cant seriously blame people for switching platforms when a product theyve paid for dosnt work!!!! Im waiting for the fix myself, but im still ROYALY p****d off!!!! and the funny thing is, bioware are the only ones who deserve a pat on the back for even adressing this problem at all!



Stick up for them all you want but its pretty clear sony dont give a s**t, they would have just denied everything if bioware hadnt steped in. pathetic customer service.

#1952
SurrealSadi

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For the love of God... BioWare has found a coding workaround! It takes time for such fixes to get through the PARENT COMPANY and the SYSTEM COMPANY. Either learn some F*CKING PATIENCE or SHUT UP!

#1953
agoodwin

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No sweat, it isn't hardware. I share the PS3 and none of the other games are freezing. Which is a good thing considering...



Side note: Imported DAO character to Awakening (female noble who married Allistar). I was thinking Allistar wouldn't recognize my character. Figured it would be more generic but, I was pleasantly surprised. Plus the Game Gods have even blessed me a few hours of no freezeing.

#1954
Sabariel

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KaBloom-UK wrote...

Say what you want but this IS a joke! And you cant seriously blame people for switching platforms when a product theyve paid for dosnt work!!!! Im waiting for the fix myself, but im still ROYALY p****d off!!!! and the funny thing is, bioware are the only ones who deserve a pat on the back for even adressing this problem at all!

Stick up for them all you want but its pretty clear sony dont give a s**t, they would have just denied everything if bioware hadnt steped in. pathetic customer service.


Yes, yes I can seriously blame them. Shelling out $250+ for a new system? Why? It's a waste of money. A fix is on the way. You basically spent 250+ because you couldn't be without Dragon Age for more than three weeks. That doesn't sound utterly ridiculous to you?

#1955
TheDarkHuntress

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I don't think it's utterly ridiculous at all to shell out $250 for another game system. Maybe those that do it have the money and it's their prerogative to do as they please. In fact, I may do the same, I have lost all respect for Sony and the PS3!

#1956
SOLID_EVEREST

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Put another person on the list as well. I was about to write a report about it, but I just saw this topic... Ever since this update, I can only play for a few hours before the game freezes out of nowhere. I mean I'm not even in combat 100% of the time it freezes. I just started playing today (took a Demon's Souls break lol). I don't think all these freezes are good for the system. If Bioware wants to sell the new DLC on the 18th, I suggest they get on and fix this stupid thing.



What is going on in Bioware?



Some info:



60GB launch ps3

Firmware 3.30

Freespace: 10/55 gb

TV: LCD 720p output hdmi cable

#1957
Hotspur000

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I think it would be a very good gesture if Sony -- not Bioware, but Sony -- offered some free DLC as an apology for this problem.

Although they'd probably say 'well, it was unforeseen, no way we could've known blah blah,' they still have to take responsibility when they make quick and haphazard changes to their OS and it royally screws everything up.

So come on Sony -- suck it up, take responsibility, and do the right thing by your customers.

Modifié par Hotspur000, 10 mai 2010 - 04:40 .


#1958
FrittoDunde

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reece4591 wrote...

Sabariel wrote...

dagu.cr wrote...

BioWare are developing the whole new game or that?

I think it's more disinterestedness to help them, sold them and do not care ...

How is it possible that in three weeks have not done anything!!!!!

really disappointing, I had a better picture of them....


What bullyhonky is this? "Have not done anything"? They bloody well did something! They actually worked on the problem and have a fix. It is a long process and most likely you'll be waiting longer since this fix has to go through both EA and Sony. Have some patience! BioWare could have just as easily said "There is no problem!" and then where would you be? Most likely blowing your money on a whole new platform. What a waste.


Are you seriously trying to make out that the fact that this has took 3 weeks with no fix is acceptable?? LOL WTF


Considering that Bioware have been unable to replicate the bug on the dev-kits, we should be happy they have a fix underway at all. Software development is not a quick process, nor is quality assurance and bug-hunting.

People who scream and moan that there is no fix avaliable this very instant need a reality check, or at the very least a basic lesson in software development.

#1959
Sabariel

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TheDarkHuntress wrote...

I don't think it's utterly ridiculous at all to shell out $250 for another game system. Maybe those that do it have the money and it's their prerogative to do as they please. In fact, I may do the same, I have lost all respect for Sony and the PS3!


It is ridiculous if the only reason you're doing it is because you can't go without Dragon Age for a day/three weeks/a month/a couple of years. If you have other, more rational reasons, then more power to you.

Modifié par Sabariel, 10 mai 2010 - 05:08 .


#1960
Kawazaku

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I currently have this for the PS3, anyone here who plays it for the 360, does it have any framerate/stuttering issues the PS3 does? Just curious.

#1961
Lillymon

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The problem definitively has nothing to do with the ps3 system itself! I have played a few other games since the firmware update, and they're all running just fine (Heavy Rain, White Knight Chronicles, WWE Smackdown vs. Raw, Assassins Creed 2 and a few more). We have to be patient, and just wait for the fix in order to enjoy Dragon Age again! Just hang in there!

#1962
SOLID_EVEREST

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Lillymon wrote...

The problem definitively has nothing to do with the ps3 system itself! I have played a few other games since the firmware update, and they're all running just fine (Heavy Rain, White Knight Chronicles, WWE Smackdown vs. Raw, Assassins Creed 2 and a few more). We have to be patient, and just wait for the fix in order to enjoy Dragon Age again! Just hang in there!


I doubt the issue is from a misused PS3 (PS3 firmwares are always crappy--this is the last time I update on release). This problem is way too widespread. After looking up the update, I found a couple of sites that have people having the same issues, but some are going into other games like Fallout 3, God of War 3, and so forth... I suggest that people refrain from using their PS3 w/ DA until this issue is fixed. I read some people's issues on other forums actually gave them the yellow light of death (had that happen to me twice, and it sucks).

#1963
Fate Elixir

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Very disappointed in Bioware. Not only are many DLC now expired but I am now giving up my third playthrough because of how often it is crashing. I just had it crash two times in ten minutes in the Fade. Since the update I have had my game crash easily over a dozen times. It was fun while it lasted.

#1964
Patch5129

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It's a new week people, maybe we'll get lucky and a patch will be released early on in the week and not later.

#1965
Lord Gremlin

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SurrealSadi wrote...

For the love of God... BioWare has found a coding workaround! It takes time for such fixes to get through the PARENT COMPANY and the SYSTEM COMPANY. Either learn some F*CKING PATIENCE or SHUT UP!

If the game was free, then patience would be fitting. But I don't ****ing pay for game right away to wait for weeks to play it! And I don't care about any details. They sold a product. It's broken for 1,2,3 weeks. I don't really care what they do, I care about the fact that it's broken.

#1966
JaapEngel79

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Anyone from Bioware (or forum admins) have an update? :) Would be very much appreciated to hear what the current status is.. Sony is busy approving the software fix?

#1967
TimeKiller

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sigh...i just got this game last week, just a few day before 3.30 came out and this happened.

#1968
brammers_01

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SurrealSadi wrote...

For the love of God... BioWare has found a coding workaround! It takes time for such fixes to get through the PARENT COMPANY and the SYSTEM COMPANY. Either learn some F*CKING PATIENCE or SHUT UP!


Agreed. You sir, have said the words I have been thinking for the past week.

#1969
soprano

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FrittoDunde wrote...
People who scream and moan that there is no fix avaliable this very instant need a reality check, or at the very least a basic lesson in software development.


This is not completely true.
If depends on the "urgency" of the bug. If a bug in a bank transaction were accouting you more or less money that it should they'd fix it NOW. Instant.

This is not the case of DA of course, and some wait time could be expected but I would have appreciated:
- removal of the game from stores until fix
- no DLC or expansions sold until fix
- clear statement on Sony, EA and Bioware sites
- refund (the game IS actually broken)

#1970
OrlesianWardenCommander

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Yes, its not like dragon age is the only game in existance be patient while they put the patch through testing i've been playing demon souls and Mw2 myself plenty other games you guys can be playing.

#1971
Faeries Muff

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Sony is too busy denying that there is a problem to no doubt even bother testing the patch.

Modifié par Faeries Muff, 10 mai 2010 - 11:57 .


#1972
OrlesianWardenCommander

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Not really, How do you expect them to help you by calling them when theres nothing they can do about it.Chances are they'd release another patch and it would mess up more games you cant test every game that people play on ps3 to see if the patch works with it. If its just one game affected there not going to bother fixing it just based on the cost of development of a whole new firmwire. Its just business the ps3 doesnt revolve around us dragon age players we are very few in number.

#1973
agoodwin

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Since the freezing began I've been forced me to try out another PS3 game that I shelved after starting DAO. Being obsessed and slightly obsessive compulsive it was painful but possible.

Turns out the game is good and it is freeze free So I agree with the suggestions to move on until the fix is released.



I feel the new user's frustration but we can all take heart. Bioware has taken us seriously we have not been abandoned.

#1974
reece4591

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Lord Gremlin wrote...

SurrealSadi wrote...

For the love of God... BioWare has found a coding workaround! It takes time for such fixes to get through the PARENT COMPANY and the SYSTEM COMPANY. Either learn some F*CKING PATIENCE or SHUT UP!

If the game was free, then patience would be fitting. But I don't ****ing pay for game right away to wait for weeks to play it! And I don't care about any details. They sold a product. It's broken for 1,2,3 weeks. I don't really care what they do, I care about the fact that it's broken.


You sir, talk a lot of sense

#1975
reece4591

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People need to crawl out of Biowares a** and accept the fact that this is not acceptable.