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Game crashing after PS3 Firmware 3.30 update


3089 réponses à ce sujet

#2076
Meowbeast

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Could you please squeeze in a dexterity fix, Bioware?

#2077
OrlesianWardenCommander

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I know right :( guess we still gota boost our cunning to hell.

#2078
Torpedo82

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Never used to have the game crash and now it crashes frequently about 2-3 times per two hours and my PS3 became corrupt as a result twice since saturday, won't play this game anymore until this issue is fixed.
Edit: My bad jumped to conclusions since I just managed to fix my hard drive i was mad and thanks for the future patch please continue to release patches and address the major bugs!Posted Image

Modifié par Torpedo82, 11 mai 2010 - 03:48 .


#2079
thelenko

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This is definitely not a happy situation. While saving often allows one to continue playing, its a bit frustrating when you have to turn the system off/on, and load up the game again.

#2080
smr01cmh

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I'd like to add my thanks to the Bioware team for promising a patch.



I updated to 3.3 on Friday, and immediately experienced frequent crashing in both pre and post update game saves.



I'm really hoping the patch fixes this- I adore this game, and would hate to loose it.



A question to the Bioware team: assuming this patch works, is there anything to say that future updates will be safe? Or will be facing similar gambits every time we're required to update?

#2081
RampantFury

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The nightmares almost over!

#2082
redfiat

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to those that are having their PS3 corrupt when the freeze happens. How are you resetting?



I eject the game disc, and then insert it back in. This causes the PS3 to shutdown and reboot.



I DONT power off/on as this will eventually cause corruptions

#2083
Loki-VIII

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How's the nightmare almost over?


#2084
soprano

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First, thanks to Bioware for the fix.



That said, I find it a bit worrying this lack of coordination between the hardware (Sony) and software (EA/Bioware) providers.



All this mess could have been easily avoided if Sony made available, one month before, the new firmware to all the software houses in order to test it. Bioware could have spot out the severe bug and fix it without annoying his costumers. This is even more true if we think that the new firmware was not so urgent to be released.



At the end all this story lowered the perception of reliability in many Sony and Bioware customers, which will think twice before upgrading the system and, perhaps, before buying another of their products.

#2085
matti_73

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Very true.

#2086
andyfahc

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Fernando Melo wrote...

Just to let you all know that the patch has gone through EA Cert and has now made it to Sony's hands! I don't have an official release date estimate yet, but with a little bit of luck we may still see it late this week. I'll update you when we know more.

The upcoming patch addresses:
- The high rate of crashing on firmware 3.3.
- The issue where redeeming codes was no longer showing the free download items.
- Adds the trophies for the upcoming Darkspawn Chronicles DLC

Once again, my sincere thanks to all of you that posted on here and helped us track this down.

F.


Fernando.. Could u tell us what in the 3.30 firmware that caused the crashing? Posted Image

#2087
zengetsu666

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is this patch going to just fix the crashing or issues with bugged weapons and the convo and framerate issues in awakeing aswell

Modifié par zengetsu666, 11 mai 2010 - 09:52 .


#2088
indiemobile

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soprano wrote...
All this mess could have been easily avoided if Sony made available, one month before, the new firmware to all the software houses in order to test it.

The update would've had to come out one month later, even more people would've complained. You can't please everyone. And Bioware would've most likely just run it through their developer's kit machines, which would've had no problem. Let's just be glad that a solution's on its way ^_^

#2089
Lillymon

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zengetsu666 wrote...

is this patch going to just fix the crashing or issues with bugged weapons and the convo and framerate issues in awakeing aswell

Fernando wrote what#s going to be fixed:

The upcoming patch addresses:
- The high rate of crashing on
firmware 3.3.
- The issue where redeeming codes was no longer
showing the free download items.
- Adds the trophies for the upcoming
Darkspawn Chronicles DLC

#2090
zengetsu666

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thx for tht but tht still means that awakening still going to have annoying bugs that ruin the game poor considering it cost £31 off my money would have liked to have seen it without all thosde issues but at least it won't crash anymore

#2091
Sorbet

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Fernando Melo wrote...

Just to let you all know that the patch has gone through EA Cert and has now made it to Sony's hands! I don't have an official release date estimate yet, but with a little bit of luck we may still see it late this week. I'll update you when we know more.

The upcoming patch addresses:
- The high rate of crashing on firmware 3.3.
- The issue where redeeming codes was no longer showing the free download items.
- Adds the trophies for the upcoming Darkspawn Chronicles DLC

Once again, my sincere thanks to all of you that posted on here and helped us track this down.

F.


Thank you Bioware team! I'm raring to go back to playing Awakenings. I've been tempted to play it but I'm just so worried that my saves will go to waste.

#2092
agoodwin

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Thank you for the update Fenando. Very good to hear.

#2093
Fei Wong

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The framerate issue is a pain too, i would like to see that fixed.

#2094
reece4591

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soprano wrote...

First, thanks to Bioware for the fix.

That said, I find it a bit worrying this lack of coordination between the hardware (Sony) and software (EA/Bioware) providers.

All this mess could have been easily avoided if Sony made available, one month before, the new firmware to all the software houses in order to test it. Bioware could have spot out the severe bug and fix it without annoying his costumers. This is even more true if we think that the new firmware was not so urgent to be released.

At the end all this story lowered the perception of reliability in many Sony and Bioware customers, which will think twice before upgrading the system and, perhaps, before buying another of their products.


Agreed.

#2095
reece4591

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Loki-VIII wrote...

How's the nightmare almost over?


Read Fernando's post and pay attention.

#2096
Jennifer Kenney

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Crosses her fingers...soon we will have a patch hurrah....

#2097
Tachibana Kira

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Oh, I was hoping they also address the dex dagger bug and the trophies bugs. Still, thanks Bioware for working that fast on the firmware fix

#2098
Rufus Leaking

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indiemobile wrote...

soprano wrote...
All this mess could have been easily avoided if Sony made available, one month before, the new firmware to all the software houses in order to test it.

The update would've had to come out one month later, even more people would've complained. You can't please everyone. And Bioware would've most likely just run it through their developer's kit machines, which would've had no problem. Let's just be glad that a solution's on its way ^_^

What do you think they would be complaining about? I can't say I've seen lots of people espousing the upside of this patch. Most of it was forward-going support for 3d, which could have waited a month, I'd say. If the patch was provided early to Bioware and they chose to only test it on developer kit boxes, then that would be poor QA, and would be on them, but if they were testing properly they would have had the opportunity to test it on standard boxes, and would have seen the problem.

I understand such things happen, I haven't been here screaming at anyone to fix it, and I'm glad it is getting fixed now. But that doesn't mean that it couldn't have been handled differently and better. Post-mortem on such things is always smart, and if Sony as a matter of course drops firmware updates on their developer community at the same time they drop it on their customers, that is just asking for trouble.

#2099
Jennifer Kenney

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Rufus Leaking wrote...

 ...if Sony as a matter of course drops firmware updates on their developer community at the same time they drop it on their customers, that is just asking for trouble.


Unfortunately it is my understanding that this is EXACTLY what Sony does.  A policy they need to seriously reconsider:blink:.

#2100
Heavenboy

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Maybe these are dumb questions, but: where will I be able to get the patch? Will it be in the psn-store page of DAO? Or on the bioware website? And if it'll be on the website, how will I be able to use it on my ps3? with an usb-stick?