3089 réponses à ce sujet

[Eventide]

I still can't get over how I paid 50 dollars for nearly 3 weeks of constant freezing that locks up my entire console. They better get this fixed by the end of the week.

[Head4K]

Eventide wrote...

I still can't get over how I paid 50 dollars for nearly 3 weeks of constant freezing that locks up my entire console. They better get this fixed by the end of the week.

with you in that boat got it 3 days before 3.30 came out and haven't touched my ps3 since the prob started hoping sony pull their finger out and get it passed quickly 

[Eventide]

Head4K wrote...

Eventide wrote...

I still can't get over how I paid 50 dollars for nearly 3 weeks of constant freezing that locks up my entire console. They better get this fixed by the end of the week.

with you in that boat got it 3 days before 3.30 came out and haven't touched my ps3 since the prob started hoping sony pull their finger out and get it passed quickly 

Yeah, same here.  x_x
I know people are saying "shut up and be patient" and most people are, otherwise nobody would even bother posting on this useless thread, they'd be returning the game and buying something else.  This is seriously the first time this has happened to me--the last time a game froze on me it was my old nintendo where you had to blow on the cartridges because of dust, lol. 

So sad Bioware, so freaking sad.

[I_am_Spartacus]

This boat sucks, I bought Awakening the day of 3.3 update and have yet to be able to play. I feel cheated and ripped off.

[chao_elite]

I feel for the ppl who bought right b4 the 3.30 crap but could always reformat hd and use stock firmware to play it can be played its just what ya willing to do but patch soon so no worries

[AmalieWiz]

I finally finished my first character's game in Origins. The only way I could do it was to literally save my progress at every door to every room or location. And even in some of the random encounters, the game would freeze mid-way through a battle.

Now I've started over as a Mage, gained the Arcane Warrior specialty, and managed to work my way through some of the early content, but again fighting freezes at almost every step.

My Awakenings came in from Amazon today; I've downloaded Soldier's Peak and am ready to start that campaign, but I'm sure frustrated at all these lockups.

No word at all from BioWare's tech support (their support staff 'elevated' my case to a higher level..hah!), and no updates from Sony for my PS3 since the 3.3 update two weeks ago when this all started.

And now I see another expansion pack that lets you play as a Darkspawn! How can BioWare be this callous to their customers?

----edit-----
Just checked my ticket at EA's customer support site. Now they're saying it's either my disk being dirty or my console is defective! Talk about the left hand not knowing what the right is doing.  All of you reading this need to go to the EA support site and start a ticket with your freeze-up issues so maybe someone will get a hint that this is a major issue!

Here's the link if you don't have it: http://help.dragonage.com

Modifié par AmalieWiz, 11 mai 2010 - 11:55 .

[ZombiesRUs]

I most often freeze when I am just collecting an item or complete a quest. It's gotten a hella lot worse since I downloaded Ostagar. I am saving every time now just to keep from having to kill the same skeleton 5x. PLEASE FIX THIS. I love DAO so much - it's one of the best games Ive ever played. Please fix this asap. I want to get Awakenings but I will not until this is resolved.

[ZombiesRUs]

P.S. Do you think the Bioware people even read these posts? I'd be the smart thing to do

[Astoroth]

ZombiesRUs wrote...

P.S. Do you think the Bioware people even read these posts? I'd be the smart thing to do

Yes, they do. In fact, they have posted in this very thread several times, as well as asked for help in pinpointing the problem. A patch is on the way. Relax.

Modifié par Astoroth, 11 mai 2010 - 11:54 .

[AmalieWiz]

ZombiesRUs wrote...

P.S. Do you think the Bioware people even read these posts? I'd be the smart thing to do

I've sent them the link to the forums both in my chat session and in my support thread.  Please go to http://help.dragonage.com and file a complaint.

[Astoroth]

Figured I could post a summary of the situation for newcomers to this thread as it seems not everyone actually reads the thread before posting.

- Bioware is aware of the problem
- Bioware has, with the help from users on this forum, managed to locate the cause of the problem and has created a fix. It probably took longer than normal because they could not reproduce the problem on their Devkits, only on retail consoles (= no debugging possible).
- The fix has been tested in-house and by EA, and is currently undergoing Sony certification testing (which is a requirement of Sony's since the patch will be distributed through PSN)
- No specific release date has been given (since it is in Sony's hands) but hopefully late this week.

Did I leave anything out?

[Blk_Mage_Ctype]

Okay so after what people mentioned about RE5 having an update, I put in my copy of RE5, just to see what would happen, and yeah... Regardless of whether or not you're signed into PSN, patches will still automatcally Update/Install. So even if you haven't updated to 3.30 yet, the patch will still show up eventhough you can't sign into PSN. And thus, you won't have to come back here and check to see if the new patch is out and it's safe to update, it'll just automatically appear. Just as I thought, it makes no difference whether or not you're signed into PSN, so long as you have your PS3 connected to the internet, patches will still automatically Update/Install.

Modifié par Blk_Mage_Ctype, 12 mai 2010 - 12:30 .

[Larry L]

Wow, people on the internet make me laugh. Dragon Age is one of my favorite games this gen. I absolutely LOVE playing it. I'm on my 4th playthrough. After the 3.30 update, like 2 days later I went to play Dragon Age and I got a freeze up like many of you. What I did was came to this forum, noticed this thread and saw tons of other people having the same problem. So what I did was, as a smart gamer who doesn't like putting his PS3 at risk by it constantly freezing up and having to hard restart it putting unwarranted wear and tear on my hard drive and fan motor, I took Dragon Age out of my PS3, put it back in it's nice case, and put another game in my PS3, coming back here once a day to check for any replies from BioWare and info on a patch. In fact when I was at Best Buy a week ago, I even bought Awakenings knowing that I wasn't going to be able to play it until a patch came out, which I knew it would because game breaking glitches get fixed.



ANd I must say KUDOS to BioWare on this issue, because to get a gamebreaking glitch that doesn't even show up on your debug units fixed in just a couple/few weeks is pretty impressive. Hell, look at CoDMW2. There are online ruining bugs, glitches and exploits that have gone unfixed for almost 6 months now. Well done, BioCats.

[Naila]

I live in the UK & i literally just got this game a few days ago since it went down in price (and i didnt know about the problems)...big mistake lol. The game first froze after a few hours of decent gameplay, but soon enough it was freezing every hour, then every half hour, then every five mins until I almost pulled my hair out! I was going to return it, but after reading this forum I've decided to wait it out for a bit.

Just wanted to ask...some people mentioned that playing origins has effected other games, does this mean its messed up the ps3? Cause ive got insurance on mine & was thinking should i get it replaced?

Thanks

Modifié par Naila, 12 mai 2010 - 12:50 .

[reece4591]

Astoroth wrote...

Figured I could post a summary of the situation for newcomers to this thread as it seems not everyone actually reads the thread before posting.

- Bioware is aware of the problem
- Bioware has, with the help from users on this forum, managed to locate the cause of the problem and has created a fix. It probably took longer than normal because they could not reproduce the problem on their Devkits, only on retail consoles (= no debugging possible).
- The fix has been tested in-house and by EA, and is currently undergoing Sony certification testing (which is a requirement of Sony's since the patch will be distributed through PSN)
- No specific release date has been given (since it is in Sony's hands) but hopefully late this week.

Did I leave anything out?

THIS ˄˄˄

[Slaughter_007]

Wow I talked to some Jurk today on Sony Support tech Level 2 today... he stated that once EA n Bioware releases a patch No need for Sony to test it or what have you I called bout it freezin on my DAO which i spent 120 for everything this week n Awakins and all DLC as well like a Idiot but what can i Say i had to move away from World Of WarCrap n their lousy Tech support on me being h acked when hence i was on a fresh computer using a bliz authenicator ect.. Point of the story is They had me hold my power buttion till i heard one beep then another beep it turned on then off then Press again and i heard one beep then a Double beep n i chose option 3 for some firmware hdd thing i cant remember what it stated but then it turned on to Your HDD is corrupted but it still had all my data.. i havent had much of a freeze yet after words even for my BluRay movie Avatar.. but Hence i dont Trust Sony much on how their Tech's state when patch rel;eased Sony just goes OK n they dont check a Publishers Patch at all I wish i caught the Techs name hah Due to i will Issue a complaint agenst him hah.. Back to ff13 till i hear more

[feather]

Yeh! My DAO freezes on me at random moments the game locks and the only fix is to reboot..

and we all know that constant reboting can mess up your hard drive(crupt files)

I taught it might be my system so I played another game no freezing. I have another PS3 system again the same problem constant \\ random freezing again tried other games NO! problem.

I really love playing DAO so I hope they find a solution to this problem real soon.

[Slaughter_007]

Oddshrub,

I feel your Pain I baught mine on May the 7th and was not away of any of this i Spent 120 for everything i baught even the expansion and all DLC And i cant get more than 20 mins of game play to even sometimes 30 mins lol So i feel your pain very well Its frustrating I agree But Just waiting for the Fix that Bioware stated be released soon well Its in Sony's Hands susposly

[AmalieWiz]

Pretty amazing that someone posts that BioWare is aware of the problem and has developed a patch. Especially since all their tech support people are to this day still unaware of any problems and still give out platitudes about cleaning disks and perhaps trying on another console? Hey, in my chat with BioWare's technician they even acknowledged they don't have a PS3 there to troubleshoot a customer's complaints. So, based on the fractured English in the chat, I'm assuming I'm corresponding to a call center in a third world country? Where's this great support?



It would be nice if BioWare and Sony simply acknowledged that there was a problem; had their respective support centers advised of the problem and let us all know that it's under development to fix!



Is this not the official forum of BioWare for Dragon Age?



And as for not having a retail PS3 console to do testing on...YIKES! What kind of development and QA is that? With the obvious hours and hours of development spent in putting together this amazing RPG that captures ones attention like no other RPG I've played in a long time, where is the attention to solving problems like this and letting customers know what's happening?



Ok, sorry for the rant. It's just that incompetence drives me crazy.

[bshukrallah]

They did acknowledge and a few pages back you can see where a dev comments on the bug and states that a patch has been sent to sony.

[Hotspur000]

Larry L wrote...

Wow, people on the internet make me laugh. Dragon Age is one of my favorite games this gen. I absolutely LOVE playing it. I'm on my 4th playthrough. After the 3.30 update, like 2 days later I went to play Dragon Age and I got a freeze up like many of you. What I did was came to this forum, noticed this thread and saw tons of other people having the same problem. So what I did was, as a smart gamer who doesn't like putting his PS3 at risk by it constantly freezing up and having to hard restart it putting unwarranted wear and tear on my hard drive and fan motor, I took Dragon Age out of my PS3, put it back in it's nice case, and put another game in my PS3, coming back here once a day to check for any replies from BioWare and info on a patch. In fact when I was at Best Buy a week ago, I even bought Awakenings knowing that I wasn't going to be able to play it until a patch came out, which I knew it would because game breaking glitches get fixed.

ANd I must say KUDOS to BioWare on this issue, because to get a gamebreaking glitch that doesn't even show up on your debug units fixed in just a couple/few weeks is pretty impressive. Hell, look at CoDMW2. There are online ruining bugs, glitches and exploits that have gone unfixed for almost 6 months now. Well done, BioCats.

Stop talking sense, you know that only angers the Interwebbers.

Seriously people, just play another game for a while.  Yes it's annoying, but **** happens.  Deal with it.

And, to say this for the 234th time, this was NOT Bioware's fault.  It was Sony's.  So for Bioware to get a patch done as quickly as they have is commendable, considering how it just came out of the blue as it did.

I will here reiterate my call for Sony to provide some compensation to DAO players over this -- I think PSN Store credit to purchase some DLC would be a nice gesture. 

Modifié par Hotspur000, 12 mai 2010 - 03:54 .

[108 Stars]

I don´t think it was Sony´s fault either.^^

It was probably kust as unexpected from their side as it was for Bioware. Even in earlier console generations some very old games later became incompatible with newer hardware revisions. It does not happen often, but sometimes it does. Usually when someone codes madly outside what the hardware-manufacturers guidelines/documentation say.



Or on PC...I recently had to install antique drivers on my old gfx card to get Anachronox running. The game does not at all work with nVidea drivers from like after 2004; even drivers for the really old cards of the time of the games release. In the end, just a tiny problem with the code can cause huge problems.



I am glad that Bioware even responds to the problems here. Check Bethesda´s forums; Fallout 3 becomes almost unplayable on PS3 once the add-ons are installed or if you have the GOTY Edition. The framerate stutters like hell and playing even an hour without the game freezing is a miracle; and only because of the add-ons.



But they neither respond to the complaints on their forums nor did they ever acknowledge the problem elsewhere; and there is no patch or anything, and probably there will never be. Their philosophy seems to be that the game is out, people bought it and now the customer must see to make the best of it.



So...I am glad Bioware seems to actually read the forums here and works to solve problems with their product. I haven´t even started with DAO yet, but I will once the patch is out.



Now I just wish they´d make mods available for PS3 as they said they were going to try...but that´s another story.^^

[Lillymon]

AmalieWiz wrote...

Pretty amazing that someone posts that BioWare is aware of the problem and has developed a patch. Especially since all their tech support people are to this day still unaware of any problems and still give out platitudes about cleaning disks and perhaps trying on another console?

So what you're saying is that Victor Wachter and Fernando Melo who both posted on this forum just posted something to make us all feel better (reading between the lines)? I doubt that very seriously.

[swanee]

Larry L wrote...

Wow, people on the internet make me laugh. Dragon Age is one of my favorite games this gen. I absolutely LOVE playing it. I'm on my 4th playthrough. After the 3.30 update, like 2 days later I went to play Dragon Age and I got a freeze up like many of you. What I did was came to this forum, noticed this thread and saw tons of other people having the same problem. So what I did was, as a smart gamer who doesn't like putting his PS3 at risk by it constantly freezing up and having to hard restart it putting unwarranted wear and tear on my hard drive and fan motor, I took Dragon Age out of my PS3, put it back in it's nice case, and put another game in my PS3, coming back here once a day to check for any replies from BioWare and info on a patch. In fact when I was at Best Buy a week ago, I even bought Awakenings knowing that I wasn't going to be able to play it until a patch came out, which I knew it would because game breaking glitches get fixed.

ANd I must say KUDOS to BioWare on this issue, because to get a gamebreaking glitch that doesn't even show up on your debug units fixed in just a couple/few weeks is pretty impressive. Hell, look at CoDMW2. There are online ruining bugs, glitches and exploits that have gone unfixed for almost 6 months now. Well done, BioCats.

Exactly.