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[confirm514]

I am playing Mass Effect 2 downloaded from steam on a Dell XPS laptop.
I am on the second collector mission (where their ship is dissabled). Specifically I am at the very end of the level and when I try to return to the Normandy the screen goes black. The sound still works and I can even go to the menu. Clearly it is trying to access the relavent cutscene and failing. Please if you have any idea how to fix this I'm all ears.
Thanks,
A very frustrated player

[Fredvdp]

This would be so much easier if you posted your system specs as instructed in this thread: social.bioware.com/forum/1/topic/106/index/773925