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DA 'not tested' on win7 or/and 64bit


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#1
Harlequin Shadowlands

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I got into a live chat with EA support. Long story short he tells me win7 & 64bit are 'not tested' (As I interput that means not officially supported) with DA. Which to me makes 0 sense. Because you know... only a handful of people uses win7 or/and 64bit... *sarcasm*

Way to future proof your software bioware. Stick with a dying OS and 32bit which was cool back in 1990. I would have loved to be in the meeting when that decesion was being bantered about...

I know bioware is, technically, always one or two generations behind the current PC gaming curve (ie nwn1 rendering engine vs other games of that year) but really.. this is just over the top.

Modifié par Harlequin Shadowlands, 29 avril 2010 - 09:58 .


#2
Schwinni

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Don't worry. Games published by EA aren't tested at all anyway...

#3
Inquisitor Recon

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Never had any problems on my 64 bit Windows 7.



Well actually the games loading times slow down after playing continually... so occasionally I exit the game and boot it up again.

#4
StephenCharles

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ReconTeam wrote...

Never had any problems on my 64 bit Windows 7.

Well actually the games loading times slow down after playing continually... so occasionally I exit the game and boot it up again.


Same story with me. :)

#5
Harlequin Shadowlands

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Your missing the point. If they don't test the game on win7/64bit then how do they know if they introduced any issues specific to that OS when they mod the code or release a patch? That's Russian roulette of programming IMO.

#6
Schwinni

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No, because the WOW64 subsystem takes care of that.

#7
Lord Elfiian

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EA is like Microsoft they make popular merchandise without really making sure that it is full-proof. Is all about the money for both EA and Microsoft which leaves EA's games more buggy than many other games out there.

#8
searanox

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It's a load of **** from EA. The game works fine with Windows 7 and 64-bit machines. The "not tested/compatible with" line is just a lame excuse that they use to get rid of support queries as quickly as possible. They don't give a flying **** about actually solving issues, they just want to get them closed as quick as possible. They are well aware that many users these days use Windows 7 and/or 64-bit systems, but it looks good for the support team when they can say they've "dealt with" that many more issues.

Let me state this clearly and succinctly: EA does not give a **** about you, or the fact that your game is buggy, or that the product they sold you doesn't work, or anything else.  EA doesn't care about anything except that you spent $60 on their game.  The only way they will begin to support their products decently and over a long term is if you stop buying their products, entirely.  This means no BioWare, no DICE, no Crytek, nothing.  EA is affiliated with all of these products, and if you go and buy them despite all your problems, then EA have learned nothing and will do nothing.

That's all there is to it.

Modifié par searanox, 30 avril 2010 - 12:35 .


#9
Harlequin Shadowlands

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Schwinni wrote...

No, because the WOW64 subsystem takes care of that.


Never Q/A'ed software before I see.

#10
Harlequin Shadowlands

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Lord Elfiian wrote...

EA is like Microsoft they make popular merchandise without really making sure that it is full-proof. Is all about the money for both EA and Microsoft which leaves EA's games more buggy than many other games out there.


If this guy was accurate then AFAIAC bioware and EA are -both- at fault IMO. Takes 2 to tango when it comes to this. Both the dev and publisher.

#11
taine

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Well, the game actually runs a lot better for me on Win7 x64 than it did on WinXP. But really, x64 and x86 are not all that hugely different from a software point of view. Not to the degree of Big-Endian and Little-Endian processors. 

People tend to have a view of Bioware as a company that has never done any wrong before for some reason, but the truth is they've never been all that great at patching/bugfixing their games in a timely manner. BG2's final patch left it with many bugs. NWN is probably the lone exception to this, but they had a whole very active team supporting it for quite a while. I don't say this to bash on Bioware, they make great games, it's just how it is.

Modifié par taine, 30 avril 2010 - 02:34 .


#12
grant37

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hey if anyone wants the terminus and blood armor i got a few codes for them all i ask for is a collector armor code

#13
Kacynski

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Well, I don´t know, but I ran Origins on my PC with Vista and never, ever had the game crash with that OS. Currently I´m working abroad and play on my laptop with win7-64 and I have crashes every 5 minutes up to every 2 hours, but at least 3 or 4 during one gaming session, which lasts usually around 3 hours ...
As I did not have patch 1.03 or Awakening on my Vista system, I don´t know if the crashes refer to Win7 or patch 1.03 ... but the gaming experience has become significantly worse now ...

Modifié par Kacynski, 30 avril 2010 - 05:58 .


#14
Guest_Elps_*

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ReconTeam wrote...

Never had any problems on my 64 bit Windows 7.

Well actually the games loading times slow down after playing continually... so occasionally I exit the game and boot it up again.


DA:O patched to 1.02 runs fine on my Win 7 64-bit BUT I can't say the same for patch 1.03. As a result I cannot play Awakening or get the Feastday DLC. Anything that requires 1.03 just can't be used. It seems patch 1.03 doesn't like 4-core processors but even forcing the game to only use one core doesn't help. I get an average of one crash per playthrough with 1.02, and crashes every few minutes with 1.03.

From the look of the PC troubleshooting threads my experience is by no means uncommon. Given how long Win 7 has been available through all its testing phases its ridiculous that Bioware is not testing the games on it. I'm annoyed that these problems weren't evident before I paid for the expansion & DLC - which I can't use. I don't hold any hope that Bioware will ever fix these issues though.

#15
ev0k3r

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As mentioned already, apart from the fact that the whole game "slows" down and lags terribly after a few hours of playing, I don't see any other problems with Win7 64bit.



In general, the game still has a LOT of bugs so I think that restarting it after a few hours should be the last of our worries. And honestly I don't see them releasing any patches any time soon. They already have our $$ and 99% of those that whine about the bugs (yours truly included) will buy any new DLC.

#16
Original182

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I have played Dragon Age: Origins on a Windows 7 Home Edition (32 bit), and I have no problems.

#17
Finiffa

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Kacynski wrote...

Well, I don´t know, but I ran Origins on my PC with Vista and never, ever had the game crash with that OS. Currently I´m working abroad and play on my laptop with win7-64 and I have crashes every 5 minutes up to every 2 hours, but at least 3 or 4 during one gaming session, which lasts usually around 3 hours ...
As I did not have patch 1.03 or Awakening on my Vista system, I don´t know if the crashes refer to Win7 or patch 1.03 ... but the gaming experience has become significantly worse now ...

Blame the patch. My Vista-32 never crashed before in DAO, after installing Awakenings, and thus the 1.03 patch, it crashes regularly. Posted Image

Modifié par Finiffa, 30 avril 2010 - 09:26 .


#18
taine

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Elps wrote...

ReconTeam wrote...

Never had any problems on my 64 bit Windows 7.

Well actually the games loading times slow down after playing continually... so occasionally I exit the game and boot it up again.


DA:O patched to 1.02 runs fine on my Win 7 64-bit BUT I can't say the same for patch 1.03. As a result I cannot play Awakening or get the Feastday DLC. Anything that requires 1.03 just can't be used. It seems patch 1.03 doesn't like 4-core processors but even forcing the game to only use one core doesn't help. I get an average of one crash per playthrough with 1.02, and crashes every few minutes with 1.03.

From the look of the PC troubleshooting threads my experience is by no means uncommon. Given how long Win 7 has been available through all its testing phases its ridiculous that Bioware is not testing the games on it. I'm annoyed that these problems weren't evident before I paid for the expansion & DLC - which I can't use. I don't hold any hope that Bioware will ever fix these issues though.


I ran through the game a couple times on 1.03, running Win7 x64 on a quad core processor, and it was perfectly playable. It crashed occasionally which is still lousy, but only in certain areas, and not often. I would say your problem is pretty uncommon, though by no means unique. It's very possible that your problem is hardware related, or caused by something else on your system. 

#19
hexaligned

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Kacynski wrote...

Well, I don´t know, but I ran Origins on my PC with Vista and never, ever had the game crash with that OS. Currently I´m working abroad and play on my laptop with win7-64 and I have crashes every 5 minutes up to every 2 hours, but at least 3 or 4 during one gaming session, which lasts usually around 3 hours ...
As I did not have patch 1.03 or Awakening on my Vista system, I don´t know if the crashes refer to Win7 or patch 1.03 ... but the gaming experience has become significantly worse now ...


I never had crashes before 1.03, but I'm lucky if I can get the game to run for an hour now with it installed.

#20
MistySun

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I am using Win7 32-bit and had no trouble with DAO UNTIL patch 1.03 was installed. Now i get crashes which i never had before. Thankfully, the crashes are not as frequent as some of the other players have had. It's still playable at least.

#21
Schwinni

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Harlequin Shadowlands wrote...

Schwinni wrote...

No, because the WOW64 subsystem takes care of that.


Never Q/A'ed software before I see.

That has nothing to do with QA. WOW64 just makes sure that 32 bit applications run in a 64 bit Windows.
That works with all x86_64 CPUs, what all AMD and Intel processors for consumers are.
You cannout compare that to pure 64 or 128 bit architectures.

#22
fanman72

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I have Win 7 64bit



No problems here

#23
Harlequin Shadowlands

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Schwinni wrote...

Harlequin Shadowlands wrote...

Schwinni wrote...

No, because the WOW64 subsystem takes care of that.


Never Q/A'ed software before I see.

That has nothing to do with QA. WOW64 just makes sure that 32 bit applications run in a 64 bit Windows.
That works with all x86_64 CPUs, what all AMD and Intel processors for consumers are.
You cannout compare that to pure 64 or 128 bit architectures.


That's NOT the point. There are other kernal, low level level differences between xp, vista and win7. You can not run it on XP and say 'oh it will run/install/uninstall on win7 fine becasue it does on this' without testing it.

I have encountered several apps that ran fine on xp 32bit but needed a patch to run on xp 64 or wouldn't run at all. So yes on a application level, sure WOW64 in theory will run it, but theres MUCH more in testing compatiablity then that. Thats actually at the end of the execution thread by the time it hits WOW64. Theres a lot of under the hood workings to get it to that point and what if theres a issue before that? You would never know if you don't test it.

#24
Harlequin Shadowlands

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fanman72 wrote...

I have Win 7 64bit

No problems here


AGAIN thats NOT the point. Just because it works fine for you does not mitagate the issue they claim they are not testing on win7 64bit. If they don't test it how do they know if there is a issue or a patch introduces a issue?

If this was xp64 then I can understand, the OS is being retired However this is win7 64bit which MS and the IT industry is pushing to go towards as the new standard. It seems incompitent not to test on such a platform.

#25
Schwinni

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Harlequin Shadowlands wrote...

Schwinni wrote...

Harlequin Shadowlands wrote...

Schwinni wrote...

No, because the WOW64 subsystem takes care of that.


Never Q/A'ed software before I see.

That has nothing to do with QA. WOW64 just makes sure that 32 bit applications run in a 64 bit Windows.
That works with all x86_64 CPUs, what all AMD and Intel processors for consumers are.
You cannout compare that to pure 64 or 128 bit architectures.


That's NOT the point. There are other kernal, low level level differences between xp, vista and win7. You can not run it on XP and say 'oh it will run/install/uninstall on win7 fine becasue it does on this' without testing it.

I have encountered several apps that ran fine on xp 32bit but needed a patch to run on xp 64 or wouldn't run at all. So yes on a application level, sure WOW64 in theory will run it, but theres MUCH more in testing compatiablity then that. Thats actually at the end of the execution thread by the time it hits WOW64. Theres a lot of under the hood workings to get it to that point and what if theres a issue before that? You would never know if you don't test it.


You're of course right.
I totally overlooked the "and/or" in your subject and read "win7 64bit" instead. That is a completely different situation then...