19 réponses à ce sujet

[Erinlana]

the equliziar pack and all its contents Bar the inferno armour is making my 360 crash .

I duno if anyone is getting this..

[Erinlana]

gmartin40 wrote...

lol.

sigh

[Tin Soldier]

Erinlana wrote...

the equliziar pack and all its contents Bar the inferno armour is making my 360 crash .

I duno if anyone is getting this..

I don't own an XBox so I probably won't be much help but I'll give it a shot.
Basic stuf but I don't know what you've tried.
Did you install to hard drive or do you play from the discs?
Can you still play other games?
Can you delete the DLC?
If you can delete the DLC can you play ME2 after?
If you can't delete the DLC can you move your saved games somewhere safe and nuke everything?
That's all I've got to start with but maybe it'll help.

[Erinlana]

Tin Soldier wrote...

Erinlana wrote...

the equliziar pack and all its contents Bar the inferno armour is making my 360 crash .

I duno if anyone is getting this..

I don't own an XBox so I probably won't be much help but I'll give it a shot.
Basic stuf but I don't know what you've tried.
Did you install to hard drive or do you play from the discs?
Can you still play other games?
Can you delete the DLC?
If you can delete the DLC can you play ME2 after?
If you can't delete the DLC can you move your saved games somewhere safe and nuke everything?
That's all I've got to start with but maybe it'll help.

I can use the inferno armour , i can't play mass effect 2 if i equip either of the 2 helmets , my xbox is working fine with other games , i tryed the helmets on both my discs and on diferent player profiles and still got this issue ,

i got pointed here but bioware doesnt seem to really care about 360 user's as you can see from the small ammount of tech threads...

[Icinix]

So what is happening is when you try to equip the two new DLC helmets, your xbox crashes / freezes? But Mass Effect 2 plays fine without any issues UNLESS you try to equip the helmets?



What I understand is you go into your cabin to choose armor appearance, when the slider reaches the DLC helmets it crashes the whole xbox forcing you to do a restart? Is this correct?

Also BioWare doesn't handle the technical issues, EA does. These forums are not tech forums, they are support forums where other gamers might be able to help. Besides this doesn't sound like a BioWare issue, it sounds more like a corruption in the download. Clearing the cache might be the way to go if you've tried everything else.

[Erinlana]

Icinix wrote...

So what is happening is when you try to equip the two new DLC helmets, your xbox crashes / freezes? But Mass Effect 2 plays fine without any issues UNLESS you try to equip the helmets?

What I understand is you go into your cabin to choose armor appearance, when the slider reaches the DLC helmets it crashes the whole xbox forcing you to do a restart? Is this correct?
Also BioWare doesn't handle the technical issues, EA does. These forums are not tech forums, they are support forums where other gamers might be able to help. Besides this doesn't sound like a BioWare issue, it sounds more like a corruption in the download. Clearing the cache might be the way to go if you've tried everything else.

I can always email EA tech support,

and yes that is what happhens when i try to equip my dlc helmets.

Clearing the cache ? as in re downloading the dlc ??

[Icinix]

No, it isn't re-downloading the DLC. It's actually a process that clears all the patches and updates. It's sort of an extreme method to resolve screw ups with updates etc.
It shouldn't wipe any save games, and it shouldn't permanently wipe your achievements, but they will dissapear until they are re-downloaded from Xbox Live.
The content you have downloaded still remains. So it might be worthwhile going into your system tab, memory, harddrive and removing the DLC from in there. (I think it should be accessible in there. Don't do Format unless you want to lose everything and start from scratch.)

It's up to you, I would try to remove the DLC firs, so it at least removes the game breakage. If this fixes the problem then try re-downloading it. If this doesn't work, email tech support and wait for a reply from them. Be as specific as possible when explaining to them what is happening and what you have tried.

Otherwise here is the link to remove the cache if you want to follow that path first.
http://support.microsoft.com/kb/971755

Edit : Here is the link for deleting content.
http://support.xbox....eletegames.aspx

Modifié par Icinix, 08 mai 2010 - 04:18 .

[Sauron1914]

Heres an off the wall topic.



If for some reason you cannot access your X-Box live did you know that all of the downloads even the ones you have paid for are unavailable and you cannot even load a game that has used that content?! Nice to see that Bio-Ware has sunk to the same level as Microsoft.

[trickfred]

Sauron1914 wrote...

Heres an off the wall topic.

If for some reason you cannot access your X-Box live did you know that all of the downloads even the ones you have paid for are unavailable and you cannot even load a game that has used that content?! Nice to see that Bio-Ware has sunk to the same level as Microsoft.

That's only true if you're not playing on the Xbox you downloaded the content to in the first place. I play offline just fine.

Sounds like you have a licensing issue.

Read: http://blogs.msdn.co.../10/694758.aspx

Use: http://www.xbox.com/...ion/default.htm

[Tin Soldier]

Icinix wrote...

No, it isn't re-downloading the DLC. It's actually a process that clears all the patches and updates. It's sort of an extreme method to resolve screw ups with updates etc.
It shouldn't wipe any save games, and it shouldn't permanently wipe your achievements, but they will dissapear until they are re-downloaded from Xbox Live.
The content you have downloaded still remains. So it might be worthwhile going into your system tab, memory, harddrive and removing the DLC from in there. (I think it should be accessible in there. Don't do Format unless you want to lose everything and start from scratch.)

It's up to you, I would try to remove the DLC firs, so it at least removes the game breakage. If this fixes the problem then try re-downloading it. If this doesn't work, email tech support and wait for a reply from them. Be as specific as possible when explaining to them what is happening and what you have tried.

Otherwise here is the link to remove the cache if you want to follow that path first.
http://support.microsoft.com/kb/971755

Edit : Here is the link for deleting content.
http://support.xbox....eletegames.aspx

This advice is much better than mine.
Good luck Erinlana.  I hope this gets fixed for you.

[Aradace]

trickfred wrote...

Sauron1914 wrote...

Heres an off the wall topic.

If for some reason you cannot access your X-Box live did you know that all of the downloads even the ones you have paid for are unavailable and you cannot even load a game that has used that content?! Nice to see that Bio-Ware has sunk to the same level as Microsoft.

That's only true if you're not playing on the Xbox you downloaded the content to in the first place. I play offline just fine.

Sounds like you have a licensing issue.

Read: http://blogs.msdn.co.../10/694758.aspx

Use: http://www.xbox.com/...ion/default.htm

Aye, because the only time Im ever online with my Xbox live is when im downloading content.  Other than that, I remain offline and can access my content just fine.

[Sauron1914]

Really? Hmm, interesting. Every time i try playing offline it tells me the downloaded files are corrupt and I cannot access them. So you can access Katsumi and that other guy without being online? hm, guess you have a special account or something.

[Wussypoo]

Sauron1914 wrote...

Really? Hmm, interesting. Every time i try playing offline it tells me the downloaded files are corrupt and I cannot access them. So you can access Katsumi and that other guy without being online? hm, guess you have a special account or something.

You don't need any special account. If you download  *any* DLC using another xbox (say a friend's console, or perhaps your old xbox that went kaput and got replaced or upgraded), that DLC will only be usable while you are logged into LIVE. That's because all DLC downloads are linked to one console's serial number as well as one gamertag.  So if a DLC was downloaded using a different machine, while logged onnto your gamertag, the DLC becomes linked to 1) your gamertag and 2) another console. And in that circumstance  your console cannot verify that the DLC is authorised while offline.

If you want to play your DLC offline again, you need to perform a license migration: http://www.xbox.com/...censemigration/

(Edited for brevity)

Modifié par Wussypoo, 09 mai 2010 - 03:21 .

[Sauron1914]

I almost I wish I hadn't asked. Thank you for explaining the situation though. But, your answer is actually worse and an even bigger rip off than what I had thought it was. It's just another way for Microsoft to keep the bills rolling in for Live since they know their POS's are gonna break down and if people like me want to keep playing games like this with extra content we are gonna be dumb enough to keep buying replacement systems and keep paying for Live.



Thank you for the link, I'll try going that route.

[smokethat]

I have the same problem:crying:

[Erinlana]

thanks guys i will tell you how i get on ^^

[Erinlana]

I got it woking guys ,



i removed the new dlc from my memory and then re-installed it ,



So anyone esle having this problem



go into your system settings and then memory and remove the dlc and then re-install



thankies

[Icinix]

Wait...you mean it worked?

Awesome.

Edit : Removed this line in case it was assumed my head was of epic proportions, well it is, but not that much. 

So I'll take it you won't be leading a law suit against bioware?

Modifié par Icinix, 11 mai 2010 - 02:02 .

[Erinlana]

Icinix wrote...

Wait...you mean it worked?

Awesome.

Edit : Removed this line in case it was assumed my head was of epic proportions, well it is, but not that much. 

So I'll take it you won't be leading a law suit against bioware?

well they stole my last cookie O_O...what do you think