1517 réponses à ce sujet

[13Dannyboy13]

It is a favour. We are under no obligation to provide post-release patches. I believe the EULA for most, if not all games states something to the effect of the product being released "as-is" and the software having no warranty in and of itself. I seem to remember reading that, so please correct me if I'm wrong. Any warranty included in game purchases relates directly to the physical media on which the game is printed.

You are not entitled to a game that works to your specifications or to your satisfaction, but we still work darned hard to try and make it as painless and bug-free as we can. That is something people can and do thank us for: our commitment to quality.

Here is my problem with that, EA is known for releasing buggy games with the "release now and maybe patch it later" attitude so they can rush out the next game. That combined with the above quote begs the question how important are patches, if at all to them. They release a buggy game then have no obligation to fix it, then point out the EULA, which is a joke, to back up their lack of support. A game that works to my specifications means it works like it says in the manual that came woth the game, I can stomach smaller bugs and glitches, but the fact that in six months they can't even fix dex for us, which is a very small tweak btw, and ruins an entire build for one of the main classes just doesn't sit right. While it may not be their obligation to fix every little bug, the major bugs have not been addressed in six months, I was beyond angry after losing all my characters and saves due to the save corruption bug (6 char, 240+ hours). The fact that they choose to hide behind the EULA instead of dealing with these issues just goes to show where their priorities lie, I honestly wonder with all the games they're working to rush out how much, if any, resources are allocated to fixes.

[routahhh]

Im playing on the pc and it works fine, and +1 for more dlc

[everstrongg]

They updated the page: http://dragonage.bio...m/dschronicles/ , its looking very nice. Lets wait for a new trailer

[Ultron_ver2.0]

routahhh wrote...

Im playing on the pc and it works fine, and +1 for more dlc

sounds like your head is firmly lodged in your rectal orifice, much like Team Bioware.

[Ildaron]

[quote]
It is a favour. We are under no obligation to provide post-release patches. I believe the EULA for most, if not all games states something to the effect of the product being released "as-is" and the software having no warranty in and of itself. I seem to remember reading that, so please correct me if I'm wrong. Any warranty included in game purchases relates directly to the physical media on which the game is printed.

You are not entitled to a game that works to your specifications or to your satisfaction, but we still work darned hard to try and make it as painless and bug-free as we can. That is something people can and do thank us for: our commitment to quality.
[/quote]

Here is my problem with that, EA is known for releasing buggy games with the "release now and maybe patch it later" attitude so they can rush out the next game. That combined with the above quote begs the question how important are patches, if at all to them. They release a buggy game then have no obligation to fix it, then point out the EULA, which is a joke, to back up their lack of support. A game that works to my specifications means it works like it says in the manual that came woth the game, I can stomach smaller bugs and glitches, but the fact that in six months they can't even fix dex for us, which is a very small tweak btw, and ruins an entire build for one of the main classes just doesn't sit right. While it may not be their obligation to fix every little bug, the major bugs have not been addressed in six months, I was beyond angry after losing all my characters and saves due to the save corruption bug (6 char, 240+ hours). The fact that they choose to hide behind the EULA instead of dealing with these issues just goes to show where their priorities lie, I honestly wonder with all the games they're working to rush out how much, if any, resources are allocated to fixes.[/quote]

While I agree many people ask things above what a company is obligated to provide, I do believe a functional game is something I do not believe stating sold as is will overide the instristic right for when a customer pays for a service (in this case the software working) can transform it to a customer purchasing a coaster rather than a game.

Or to put it plainly I believe it is a non waiverable right for a customer to pay for a service and not have that service provided for them. In good faith in the case of game softeware we see patches to bring things in line. I believe to date I have not complained about all the bugs. I have awknowledged in my previous postings they exist, but overall I had a great time. To hear that representives of Bioware believe that it is doing me a favour by fixing the major bugs in their game... that is unsettling.

I am going to start supporting a game company that does not believe it is doing me a favour to produce a game that is filled with bugs. A company that takes pride in what it does and so will fix its mistakes. Personally I do not care about costs I care about results, service, and having fun. If it costs me more money to have a game that runs smoothly or if something is broken it is quickly fixed so be it. So from me to Bioware, keep your favours. With favours like that who needs disastars?

[edgarcabrerauk]

13Dannyboy13 wrote...

It is a favour. We are under no obligation to provide post-release patches. I believe the EULA for most, if not all games states something to the effect of the product being released "as-is" and the software having no warranty in and of itself. I seem to remember reading that, so please correct me if I'm wrong. Any warranty included in game purchases relates directly to the physical media on which the game is printed.

You are not entitled to a game that works to your specifications or to your satisfaction, but we still work darned hard to try and make it as painless and bug-free as we can. That is something people can and do thank us for: our commitment to quality.

Here is my problem with that, EA is known for releasing buggy games with the "release now and maybe patch it later" attitude so they can rush out the next game. That combined with the above quote begs the question how important are patches, if at all to them. They release a buggy game then have no obligation to fix it, then point out the EULA, which is a joke, to back up their lack of support. A game that works to my specifications means it works like it says in the manual that came woth the game, I can stomach smaller bugs and glitches, but the fact that in six months they can't even fix dex for us, which is a very small tweak btw, and ruins an entire build for one of the main classes just doesn't sit right. While it may not be their obligation to fix every little bug, the major bugs have not been addressed in six months, I was beyond angry after losing all my characters and saves due to the save corruption bug (6 char, 240+ hours). The fact that they choose to hide behind the EULA instead of dealing with these issues just goes to show where their priorities lie, I honestly wonder with all the games they're working to rush out how much, if any, resources are allocated to fixes.

Oh beware of EA! since they are planning to charge for demos and becoming a digital download company:

"Electronic Arts' current leadership has already said the publisher is moving its game business into more of a digital download company"

That means that the EULA will force you to accept more buggy games; currently the problem they are facing is that video games are considered consumer goods, they are obligated to follow such rules (even if they don't), but being a digital download company, all shall fall inside the EULA... smart move EA, they can sell more buggy games, dlc's and demos but you cannot complain because all was delivered via digital download and you accepted the download as-is... they sold you crap and you accepted it... smart, isn't it?

And taking these words as reference:

It is a favour. We are under no obligation to provide post-release patches. I believe the EULA for most, if not all games states something to the effect of the product being released "as-is" and the software having no warranty in and of itself. I seem to remember reading that, so please correct me if I'm wrong. Any warranty included in game purchases relates directly to the physical media on which the game is printed.

certainly that is the way it shall be... you've been warned 

Modifié par edgarcabrerauk, 11 mai 2010 - 08:21 .

[Serion amakiir]

i can and Will say this, if games become a digital download then i will stick with games that i buy in a box, and flip the finger to any companie that tryes to sell me there "latest" super games, cause i am Not buying junk from some retard who is selling online.



its like that "new super diet pile" you WILL lose weight but only after you die from buying and eating it.

[Dargar21]

Did you guys read the news about what EA's doing on Madden 2011 and other sports game?

http://videogames.ya...-you-10/1398633

Honestly, how greedy can a company get?

Modifié par Dargar21, 11 mai 2010 - 08:30 .

[Zy-El]

Dargar21 wrote...
Did you guys read the news about what EA's doing on Madden 2011 and other sports game?
http://videogames.ya...-you-10/1398633
Honestly, how greedy can a company get?

I don't play on-line games for just that reason.  Thankfully, Dragon Age is not an on-line game. 

[Frogman1975]

Dargar21 wrote...

Did you guys read the news about what EA's doing on Madden 2011 and other sports game?

http://videogames.ya...-you-10/1398633

Honestly, how greedy can a company get?

Well, for one, this isn't really that relevant to the topic of this thread. For another, this just applies to folks who buy the game used. The folks who are mad Madden fans, chomping at the bit for release day to play online, are buying it new anyway. This is honestly more to stop pirates and counterfeiters (or at least to get $10 from pirates and purchasers of counterfeit media) than it is anything else.

I'm kind of ambivalent about it. On the one hand, I think it's better than stuff like Ubisoft's gamebreaking DRM.

On the other, it can start to feel like you are being nickeled and dimed.

It definitely is going to have the impact of making used games that are only marked down by $10 or less a thing of the past though. I mean, if a used game is only $10 cheaper than a new one, and the online activation is $10 to $15, who isn't going to choose a new, sealed copy?

So in that sense, it could also be a bit of a good thing. Used games will have to be marked down more than the cost of online activation, making them a better deal for folks who might only want to play the single player campaign, or at least check that out before committing the funds required for a full online experience.

We might even be able to start seeing used PC games show up for a pittance in our game stores down the road, if this proves succesful enough for them to relax regular PC activation rules and allow folks to just purchase a new activation code for the online content in this manner.

Modifié par Frogman1975, 11 mai 2010 - 09:57 .

[routahhh]

Ultron_ver2.0 wrote...

routahhh wrote...

Im playing on the pc and it works fine, and +1 for more dlc

sounds like your head is firmly lodged in your rectal orifice, much like Team Bioware.

I havent got awakenings but orgins works fine now that i got rivatuner installed

It takes a while for them to sort patches out etc, its not like its done in a few days

[Frogman1975]

routahhh wrote...

Ultron_ver2.0 wrote...

routahhh wrote...

Im playing on the pc and it works fine, and +1 for more dlc

sounds like your head is firmly lodged in your rectal orifice, much like Team Bioware.

I havent got awakenings but orgins works fine now that i got rivatuner installed

It takes a while for them to sort patches out etc, its not like its done in a few days

Here we go again... *cue standard "it's been six months!" response*

Seriously... do folks not read the other posts before they post these things, or are they just purpopsefully  trying to stir up the folks who are upset about not having a fix for so long?

[Wicked 702]

grieferbastard wrote...

So, aside from visiting the forums, have you used the actual tech support? E-mailed anyone? I admit I'm curious. I've used their tech support before (BioWare/EA) for two other games and had a good experience. Not great, mind you, but passable. Never needed it for DA.

Quite honestly no. As mentioned previously, I joined the forums to help, and get help, with a specific issue. What I can attest to is reading about 100 chat logs from various posters who have called tech support and were directed here. Tech support frequently tells people to do one of two things, delete all their saves and data because it may be corrupted (not true in a single example I've come across yet....keep in mind that this is different from the corrupted saves "bug") or post here on this forum. But when you do that, only the community answers. All the issues I have had were solved by research and posts done by my fellow DA players. And while I thank them infinitely, they shouldn't have to be the ones doing that work. It's Bioware's responsibility, in my opinion. Though it seems legally there may be some debate on the issue. Another day perhaps...

grieferbastard wrote...
Just tested that. Money I get, but no objects that's true. As it was always pretty useless I admit, I quit bothering. Generally issues are rated 'Low, Medium, High, Critical, Showstopper' for priority. I'd call that one low to medium. I guess I'm looking for the game-breaking stuff. Patches will need to be done in bundles of defects; fixing a lot of serious stuff to a single patch. My point is that I have no bugs/flaws in my game that I would rank even as 'High' or better.

There's actually quite a few game breakers. edgarcabrerauk mentioned the worst offender on page 41 so I'll only reiterate it briefly. On the Xbox (not sure about PS3), if a merchant ends up with more than 548 items in his/her inventory (likely as a result of selling every single item to say....Bodahn in camp, something the strategy guide actually TELLS you to do) your save files will become permanently corrupted. This affects not just the one save file but pretty much corrupts all saves across all characters. The community has identified the cause in minute details. Exists since Origins launch, no fix.

Second, if you attempt to play both sides in Orzammar you can end up in a situation where neither representative will talk to you or let you speak with their patron. This results in the player being prevented from moving forward with the main quest with no alternative to continue. No king, no way to finish the game. Exists since launch, no fix. (As a side note, while I agree that trying to play both sides should result in both sides hating you in a real life situation, this is a video game. There should NEVER be an option that results in the game effectively locking you out. A video game is just a fantasy program. It should always have an alternative.)

Third, at the battle at a certain castle's gates (I'm trying to keep this relatively spoiler free) there's a chance that a certain Ogre will simply never spawn. No matter what you do, he never shows up. And if he doesn't spawn properly the first time, your game is broken as you cannot continue until you finish that battle. Only option is to reload BEFORE the entire event and try the whole thing again. While most of us know to always keep multiple saves going for backup purposes, many only use one or two saves and had their games permanently stuck because of this. Exists since launch, no fix.

Those are the game breakers. Then there are plenty of medium sized bugs like all the Anora endings (not transferring over properly to Awakenings as a result), stealing, dex (still not fixed on consoles), etc. And the list of minor bugs is about 50 long. You can check the Xbox/PS3 forums for comprehensive lists that (again) the community put together.

Final point. If Bioware communicated with us that they had sent the patch to Sony/Microsoft and were simply waiting for certification, of course I wouldn't blame them for the delay. However given the abyssmal lack of updates to this game over its six month life, I have no evidence to suggest they've done anything of the sort. All I've seen is "we're looking into it / working on it" (with nothing to show for all that "work" after so many months) and the continued release of for profit content that consistently seems to add more problems each time they are added.

[edgarcabrerauk]

routahhh wrote...

Ultron_ver2.0 wrote...

routahhh wrote...

Im playing on the pc and it works fine, and +1 for more dlc

sounds like your head is firmly lodged in your rectal orifice, much like Team Bioware.

I havent got awakenings but orgins works fine now that i got rivatuner installed

It takes a while for them to sort patches out etc, its not like its done in a few days

ehem, 180 days to patch something, it is a time... if you talking a few days in terms of Mars' days length, it is still more than a "few" days... of course in the Xbox platform... good that you've got rivatuner, what about if you don't have it? or the mod patch on PC? this is the xbox world, pity, I know...

[Wicked 702]

Frogman1975 wrote...

routahhh wrote...
I havent got awakenings but orgins works fine now that i got rivatuner installed

It takes a while for them to sort patches out etc, its not like its done in a few days

Here we go again... *cue standard "it's been six months!" response*

Seriously... do folks not read the other posts before they post these things, or are they just purpopsefully  trying to stir up the folks who are upset about not having a fix for so long?

You beat me to it....

[edgarcabrerauk]

Wicked 702 wrote...

Final point. If Bioware communicated with us that they had sent the patch to Sony/Microsoft and were simply waiting for certification, of course I wouldn't blame them for the delay. However given the abyssmal lack of updates to this game over its six month life, I have no evidence to suggest they've done anything of the sort. All I've seen is "we're looking into it / working on it" (with nothing to show for all that "work" after so many months) and the continued release of for profit content that consistently seems to add more problems each time they are added.

Still in this sort of discussion, we didn't appoint Microsoft or Sony as our business partners, to insinuate that is MS or Sony fault that a patch is not delivered, it's just a very commoner and cheap response... if your sony/apple computer part is broken, they do not divert you to their suppliers, that's unprofessional and low, they do fix that part and you don't know what happens behind stage... they actually take the responsibility of their product and do something to fix it... basic best practices showing a decent organisation...

[13Dannyboy13]

Dargar21 wrote...

Did you guys read the news about what EA's doing on Madden 2011 and other sports game?

http://videogames.ya...-you-10/1398633

Honestly, how greedy can a company get?

Sigh....it's one thing to want to turn a profit, it's another to be as greedy as EA is getting. It's bad enough they are trying to ruin the used game market with their greed, but this is taking it even further. Nickle and diming your customers for every little thing is one thing, but the trend of releasing unfinished games and then charging for the rest is just wrong. They blame piracy, (I call bullsh*t), when it's simply another way to cash in where they couldn't before. It would be nice if they took some of these profits and made a significant investment in their support department and for testing, it would go a very long way to win back some of the many fans who have left them because of it. Not to mention it would be the decent thing to do considering how little support they've shown us so far.

[ozenglish]

When playing as the DS, what will weapon and armour restrictions look like? Can you pick up a random broadsword off the ground and hack away with it, or are there specific weapons available?\\

[ozenglish]

DeathViper1959 wrote...

Hey Guy's

I was just browsing the forum in this thread and was just checking to see if any progress has been made since i quit playing DOA/DAA a week ago.

i am wondering if i can take my games back to Best Buy and get a refund, if not then i will simply refuse to buy anything else Bioware or EA, it's their loss not mine as there are so many games on the market and with e-bay so many older games to choose from.

when i was younger, if a product was bad, people would boycot the company that produced the bad product.

fool me once, shame on you, fool me twice, shame on me.

i think i might at least try returning DAO/DAA to Best Buy and complain to them that the game has issues that are not being fixed, if a retailer such as Best Buy, got enough complaints maybe they as a nation wide chain could intervien and say hey EA/Bioware your not just affecting your bussiness, but now you are affecting our's you need to step up to the plate and take care of this.

we may well be ignored, but can they afford to ignor a national retailer?

maybe for those of us who cannot play the game because of bugs, if we at least try to take these games back to the retailers, if done by a large enough nuber of us, then Biocrap and Electronic Ass

would have to take note from the retailers, if we set a date, and as many of us as possible tried to return DAO/DAA on the same day. maybe this would force them to do something.

nation wide boycots of the past worked well to effect a change in company policy, tic off your customer base/fan base and you lose.

Ok, so any retailer will tell you that they cannot accept a refund on open software, and that they can do an exchange for you within 15 days. If they even go further than that, they may tell you to read the EULA in your game that mentions that software will be exchanged if found to be defective physically within 30 days.  Sorry to burst your bubble and all, but as a retailer, there is no chance on this earth would I take it back. You may have copied it for all I know, and are just wanting to save money. Also, do you still retain your receipt of purchase? If not, then definitely not. **EDIT** I think the only way anyone would be able to make a BIG DEAL out of this, is if everyone who is unhappy and angry witht their games, all got together and burnt it in one gigantic bonfire. The only way that would get attention is from all the corpses of angry gamers who died from asphyxiation from hazardous plastic, Which would only make EA find a new supplier of game boxes.

Modifié par ozenglish, 12 mai 2010 - 03:08 .

[Euteras]

They sold me a coaster. I don't care what their EULA says. Theft is theft. Screw the pirates. EA is taking my money for nothing in return.

[LordJared88]

ozenglish wrote...

When playing as the DS, what will weapon and armour restrictions look like? Can you pick up a random broadsword off the ground and hack away with it, or are there specific weapons available?\\\\

You can equip any weapons or armor you find, but armor will not change your appearance. Only weapons change your appearance when equipped. I know, cause I played through the entire campaign as a hurlock a couple times. haha

[Feraele]

purplesunset wrote...

Wicked 702 wrote...

LordJared88 wrote...

Torrential wrote...

By your own reasoning, why should you be allowed to praise a DLC if others are not allowed to complain about it?

For one, praising isn't ungrateful like complaning is, but you do still have a point. I suppose constructive criticism is always helpful.

I'm a paying customer, not Bioware's friend. I don't owe them any amount of gratitiude. In fact since I helped pay their bills, they should be grateful to me. You've got your priorities mixed up.....

I sincerely wish more people understood this sooner rather than later. 

Yes, it seems blunt and cynical but this is much closer to reality than the other side of the coin (unabashed fanboyism).

A business can never be your friend, although, that's what they would love for you to believe. The reality though is that you mean nothing to Bioware/EA beyond being a wallet with a mouth.

A Bioware employee said point blank that patches are a privelege, not an obligation. They will never make a patch out of "gratitude to their loyal fans,"  so why should you delude yourselves and buy all their DLC "out of gratitude" to them?

You can choose to partake in that fantasy, and believe that a business can be your friend,  but at some point in the future, it will come back to bite you, and then you will become like me: An idealist who was burnt by reality.

I have NEVER EVER bought a game, an expansion or a dlc.."out of gratitude"...my goodness.     Those that dare to say they like the game, and have had a few "minor" glitches happen...are immediately branded FANBOY..and their opinions tossed aside completely.....because you know.   it's cool to be snarky and unforgiving.

My advice?   If you are THAT unhappy with the game..the patches..the whatever.     Then put it down..shove it in a closet..and go on your merry way.

Personally...yes I have run into a few bugs here and there,  ..the last patch FIXED a couple problems for me, didn't cause me more that I can see.

I THINK it all depends on your hardware perhaps..or whatever.    Some folks have been using mods, but as soon as a bug pops up..its immediately the fault of the developper and not even thought of..that PERHAPS it might be that latest mod that is causing you problems.     I am not saying that ...games don't have bugs, on the contrary...MOST that I have played since 1988...DO ..and most that I have played since 1988, get bug fixes, patches whathaveyou,  which create NEW bugs.

Par for the course....thats life in the computer game world.    Alot of times if you log out and back in again..voila..that pesky bug disappears.     

And for  the person that ...states they are a PAYING customer.....aren't we all?   Does that have to be announced as if .,..noone here buys and plays the game but him/her? 

Okay...I am in this thread..because the title says  "The Darkspawn Chronicles".

I am interested in this new dlc ..coming out, matter of fact I can't wait til it does.   I have every dlc and the expansion.    I have been playing since Nov 3rd and have created 21 characters.

I LIKE this game.....again I will repeat..I LIKE THIS GAME.

Would be nice if the discussion returned to the topic at hand...........................

[Feraele]

Ferret A Baudoin wrote...

Just to clear up something. As soon as you complete Darkspawn Chronicles, anytime you create a new character in DAO or Awakening you'll get the DLC item. So all of your characters will get it.

I understand why some folks won't pick it up (evil, not playing your PC, etc) - but for those who are game for something different it's a lot of fun. I never get tired of stomping around as an Ogre. After being grabbed and used as a punching bag umpteen million times it's delicious to grab someone and dish it out for once.

I am looking forward to playing as a darkspawn...seeing the DA world through a different set of eyes, and murdering my former companions. 

This was as a matter of fact one of my wishes..to play as a darkspawn, or a qunari.    Matter of fact it goes along with my wish for more classes to play...I am hoping sometime in the future of this franchise, that happens as well.

So far..except for some things (relatively minor in the whole scheme of things)    I have been quite pleased with this game, and plan on continuing to play it..until whenever they stop producing addons or expansions etc.

[Feraele]

Branji wrote...

The problem here is a combination of Bioware/EA not caring about the unhappy fans (bad job of patching and DLC and expansions being buggy) and the fanboys who do nothing to help. Fanboys keep getting the DLC which sends a message to EA saying "we don't care about the bugs, we'll keep buying things and supporting your shoddy practices and to hell with the unhappy fans who can't hardly play the game".

Help everyone by not accepting anymore material for the game until it and the expansion, and DLC are fixed.

If you keep accepting things, you clearly don't care about the fans, no matter what you say. Your actions will prove you are lying if you say you care about the situation.

So...I should refrain from buying a dlc ...to help you and your buddies out?    Even if I have no problems..and LIKE the game? 

Hmmmm..okay I'll do that, how much will you pay me NOT to buy dlcs and expansions...I want to be reimbursed for my troubles....mmmmkay? 

[Vicious]

Should be fun when my Ogre pummels Alistair. He'll go OWCH Now I know how my brother felt!