15 réponses à ce sujet

[Xanadu2002]

Same here, invalid code on my xbox game.....

[Rheannan]

Memtndude wrote...

I attempted to register my game on here. It tells me it's invalid. The UPC code is the barcode on the back of the xbox 360 game box correct?

Correct, and it should be 12 digits, entered without spaces or dashes.

[EvilPixie]

Rheannan wrote...

Memtndude wrote...

I attempted to register my game on here. It tells me it's invalid. The UPC code is the barcode on the back of the xbox 360 game box correct?

Correct, and it should be 12 digits, entered without spaces or dashes.

Except for those of us who for whatever reason (possibly regional) have a 13 digit barcode on the back!!

I emailed Bioware days ago as requested in another thread and still can't register my game... 

[Rheannan]

Was it PS3 or Xbox 360?

[DA3D3L0TH]

Bah, same problem here. invalid code, funny though cuz it let me register the game at ea.onlineregister.com. doesnt seem to matter though. Plus, everytime i start the game up (xbox 360) it says in game error when contacting server.

[Rheannan]

It looks like a 13-digit UPC is an EAN.

This is something that will need to be added to the registration on the site.

[Arten Morningstarr]

I managed to regester mine fine and my Bar Code is 13 digits long aswell.

[Snoteye]

Arten Morningstarr wrote...

I managed to regester mine fine and my Bar Code is 13 digits long aswell.

For posterity, could you explain what you did?

[Rheannan]

Perhaps it's just not accepting some of them. Although, for those who are having trouble registering the 13-digit ones, make sure you aren't using dashes or spaces in the number.

[EvilPixie]

Rheannan wrote...

It looks like a 13-digit UPC is an EAN.
This is something that will need to be added to the registration on the site.

Thanks Rheannan - I did some investigating and it turns out that the EAN code for the normal Australian 360 edition works no problem so it seems that it's just an issue with the CE edition....

If anyone is having the same problem the EAN code in question starts with 5 and ends with 0 and is easily found on Google, the CE code that isn't working ends in 2...

Not sure if it will make any difference registering the normal edition although you have the CE - but I'd already put a new request in to the customer service site seeing as I had no word from my email to Bioware since the weekend - I've de-registered it for the time being and will wait and see what (if anything) the support site comes up with...

If all else fails I can just re-register the other code again I suppose!

[Arten Morningstarr]

Snoteye wrote...

Arten Morningstarr wrote...

I managed to regester mine fine and my Bar Code is 13 digits long aswell.

For posterity, could you explain what you did?

Sure, after choosing to regester my copy of DA:O (360) version I put in all 13 digits of the barcode into the box that was labeled "Regestration Key" then clicked the Regester button...

I'm not trying to sound mean... I'm just tired it's 3:30am

[Snoteye]

You don't sound mean, and thank you.

[nak714]

If you look at the Bar Code on the back of the PS3 there is a leading and trailing 0 outside the barcode area smaller font. If you include these along with the numbers directly below the bar code the game will register. Not very intuitive!

[Arijharn]

I'm having the same problem, I have the Australian xbox 360 Pal Collector's Edition.

Funnily enough, all my bonus items/dlc's appear on this website just fine though. Would be nice if the guys at Bioware could fix this up soon too.

Modifié par Arijharn, 17 novembre 2009 - 10:12 .

[i2ply]

 Sorry for nerco'ing, was just googling an issue with registering my PS3 games UPC codes and this came up. 

nak714 wrote...

If you look at the Bar Code on the back of the PS3 there is a leading and trailing 0 outside the barcode area smaller font. If you include these along with the numbers directly below the bar code the game will register. Not very intuitive!

 What nak714 has pointed out was 100% the issue! Thanks.

 Since no one had responded/confirmed i'm moreless just typing this to help out anyone else who happens to be in the same boat in the future - INCLUDE THE TWO NUMBERS ON BOTH SIDES OF THE UPC BARCODE TOO!