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a false purches due site glitches


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#1
play4real

play4real
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Hello!

I've just redeemed 2 bioware points cards (1600 points each) in order to purchase some DLC for my bioware games. So I bought the following stuff for mass effect 2:
1. The Kasumi add-on - 560 BW points
2. Alt appearance pack - 160 BW points
3. Equalizer pack - 160 BW points
total: 880 BW points.
So if my maths skills are right I should have 2320 BW points left (1600*2 - 880). But instead of that right now i've got only 1760 BW points. The purchase history log shows that I purchased The Kasumi - Stolen Memory add-on 2 times. But I assure you I didn't have any intentions to buy the same DLC 2 times)) There is no sense in that!) Perhaps this problem was caused by a glitch in the site or even my internet browser, i actually don't know. But I kindly ask you to return my accidently spent 560 BW points. 

Thank you in advance.

#2
stardazzled

stardazzled
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http://social.biowar...tegory/59/index