22 réponses à ce sujet

[Nightwriter]

Simple problem.

I have an update that says this:

1 New Tag(s) on Your Group Photo: Untitled

When I click on it I get this message:

An Error Has Occurred.

The group you are looking for has been deleted or does not exist.

Now the update won't go away. I have a permanent 1 New Update(s).

[Arlana Tabris]

Do you have a red "x" next to the '1 new update(s)' message? Try clicking it - it should get rid of the orange bubble.

[swirlwind]

I have the same problem, actually, and have had it for months and months. It happened when someone sent me a friend request and then withdrew it before I had time to react to it. It goes away when I click the red X, but as soon as I refresh the page or navigate to another, it pops right back up. Nowadays I just ignore it.

[Crimson Invictus]

Click the "x" on the left of the message.

[swirlwind]

Liana Nighthawk wrote...

Click the "x" on the left of the message.

Doesn't work. The message always returns :|

[Snoteye]

Have you tried explicitly clearing the browser cache?

[swirlwind]

Snoteye wrote...

Have you tried explicitly clearing the browser cache?

Yes, multiple times, and it didn't work.

[Crimson Invictus]

swirlwind wrote...

Snoteye wrote...

Have you tried explicitly clearing the browser cache?

Yes, multiple times, and it didn't work.

You are clicking the one on the left next to the message when you are viewing your updates, and not the red X on the right in the orange update box?

[swirlwind]

Liana Nighthawk wrote...
You are clicking the one on the left next to the message when you are viewing your updates, and not the red X on the right in the orange update box?

I've tried both, and neither works. The orange box always comes back.

[Snoteye]

Browser?

[swirlwind]

Snoteye wrote...

Browser?

Firefox, version 3.6.3.

[Snoteye]

Will you try it with IE?

[swirlwind]

Snoteye wrote...

Will you try it with IE?

I just did, and the problem persists. Also, for some reason Explorer 8.0 won't show all the images correctly, but that's probably just an issue with the browser settings or something.

[Snoteye]

That was a site thing but it looks like it was just fixed.

[swirlwind]

Hmm, I think I may have managed to fix the problem. Clicking the "x" next to the message didn't help, but after that I cleared the browser cache and clicked the red "x" on the orange message, and now it seems the orange box isn't reappearing anymore. It may turn up later, but for the moment at least it's gone even after refreshing the page and navigating to other parts of the site.

[Edit: False alarm. However, it now seems that the orange box only appears on certain forum pages. When I navigated to my profile page or friends feed, the box wasn't there. When I came back to check this thread, the box reappeared. I then repeated "the solution" mentioned above and the box didn't reappear in this thread. However, when I navigated to another forum thread, the box reappeared. It would now seem that I need to use "the solution" on each thread I visit to get rid of the box altogether. Seems a lot of work to get rid of a small annoyance.]

Modifié par swirlwind, 27 mai 2010 - 04:21 .

[Nightwriter]

Swirlwind answered all your questions for me.

Hitting the x only makes the message go away until you change the page again. Then it will pop back up.

[Snoteye]

Nightwriter wrote...

Swirlwind answered all your questions for me.

Do as she did.

[swirlwind]

Snoteye wrote...

Nightwriter wrote...

Swirlwind answered all your questions for me.

Do as she did.

Unfortunately, the problem returned today, so I'm back to square one. :|

As for sending a friend request to the person who sent me the one that caused the problem in the first place, no can do. It was just a random friend request by a person I didn't know, and I've already forgotten their user name.

[Nightwriter]

Hey, the problem went away! I looked more closely at one of the above suggestions. Thanks, guys. Swirlwind, still no go for you?

[swirlwind]

Nightwriter wrote...

Hey, the problem went away! I looked more closely at one of the above suggestions. Thanks, guys. Swirlwind, still no go for you?

No, every time I log in, it keeps coming back. If I repeat the procedure I explained earlier, it goes away for the day, but as soon as I come back the next day, the orange box is there. So, back to ignore mode for me. Glad it worked for you, though!

[Nightwriter]

I had not realized there was an X next to the update in the actual message list that pops up after you click the orange bubble. Clicking this did not work for you?

[swirlwind]

Nightwriter wrote...

I had not realized there was an X next to the update in the actual message list that pops up after you click the orange bubble. Clicking this did not work for you?

Nope. :|