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Cannot find supported video card


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#1
entz

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Just downloaded the game and this error comes up ....I went to the NVIDIA website and it said im up to date.Posted Image

#2
Gorath Alpha

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Probably very wrong, since the scenario for getting that error message "usually" follows a simple script (very rare alternate left to the very end).  You either chose to ignore the official system requirements, or basically the same thing, have no idea at all what they mean anyway. 

Windows XP Minimum Specifications
OS: Windows XP with SP3
CPU: Intel Core 2 Single (or equivalent) running at 1.6Ghz or greater
AMD 64 (or equivalent) running at 2.0Ghz or greater
RAM: 1 GB or more
DVD ROM (Physical copy)
20 GB HD space
Video: ATI Radeon X850 256MB or greater (either this is wrong)
NVIDIA GeForce 6600 GT 128MB or greater (or this one is wrong)

(Note: IMO, the practical choices for the two video cards above should be the Radeon X800 Pro, and the Geforce 6800 GS, at least, for small textures - it will take a Radeon X1650 XT (or X1800 GTO) for medium or better textures)

Perhaps once out of 30 to 40 instancrs that this mistake is made, and it has been happening for six months, with great regularity, the video card is actually a correct one, and the software is what is mangled instead. 

" Your search for « supported vid »
returned 40 result/s."

social.bioware.com/forum/1/search

http://social.biowar...58/index/518809

Modifié par Gorath Alpha, 30 mai 2010 - 02:49 .


#3
entz

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I got Intell®Core™2 duo cpu

E4500 @2.2 GHz

2.19GHz 1.99 GB of RAM

#4
Gorath Alpha

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A discrete, actual, real circuit board, separate from the mainboard, is required, and it must be from ATI or nVIDIA  because no one else produces any game- capable video devices.  For small textures, it must be able to handle the Dx9.0"b" level of pixel shaders in SM-3 (the high end of the Radeon Xn00 series).  For medium and large textures, Dx9.0"c" hardware is required (which is where the top three from the Geforce 6n00 series start from). 

PC Hardware Basics for Gaming (and inventory of Components):

social.bioware.com/forum/1/topic/58/index/509580

If that's over your head, this might not be:

Very basic discussion of video cards, video chips, and even of laptops' limits: 

social.bioware.com/forum/1/topic/58/index/519461

Modifié par Gorath Alpha, 30 mai 2010 - 03:32 .


#5
entz

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I got nvidia but it wont let me select Geforce PHysx under settings

#6
Gorath Alpha

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The game uses the CPU-based PhysX routines that are in the PhysX that comes with the game.  One of the occasional complications of a corrupted PhysX install is that component files can become intermixed with the nVIDIA drivers, and interfere with them occasionally (although I have never heard of a PhysX connection to the "detected no supported" video error message). 

Be that as it may, "just any" nVIDIA video device doesn't necessarily have the needed support for the pixel shaders, or the necessary speed to play animated 3D video games.  That's why the reference article linked above describes how to use Windows' own functions to learn about the components in your own system, such as the video device. 

Modifié par Gorath Alpha, 30 mai 2010 - 03:30 .


#7
entz

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I just dont get how I can play games like sims wow,and lots of other pc games,but this one wont let me...

#8
CrustyCat

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Dragon Age is new. WoW and Sims are old. What kind of nvidia? Any old nvidia won't do.

#9
entz

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Nvm i found out I dont got Nvida after all ,wish the game supported more video

#10
Gorath Alpha

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If it was a matter of catering to the majority, the games would not have advanced past the level of 4 color CGA graphics at 350 by 200 pixels (1981).  Throughout the 29 years that x86 personal computing has been standard, something on the order of 80% of the system that have been in service were always below the level of what the game-oriented people have owned, and the developers have looked to for sales. 

When today's version of the laptop chassis became the standard for those, 98 to 99% of them have always fallen below the game-playable minimum.  There were millions of inexpensive desktops sold in the early 2000s that had similar basics to the laptops today.  A proper video bus cost too much at the time (AGP), so the cheap desktops left that completely off, and couldn't be upgraded to become game-capable, because the "plain" older PCI  bus simply runs too slowly for animations. 

Intel has never been a game platform concious company.  Five years ago, they proposed to make a change and planned a new video system based on something called Ray-Tracing that they projected for retail release in '09, hiring people from throughout the PC industry with graphics hardware experience, but similar to past efforts, they didn't hire the people with experience in writing video drivers.  By 2007, they had something together that they were demonstrating, but without input from the software end of things, it wasn't going to be competitive with what ATI and nVIDIA were offering. 

That project ended up being cancelled, every detail of it, and nothing of similar scale will replace it. 

Gorath
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#11
Claude123

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I have ATI Radeon HD 5500 series
intel core i3 CPu 2,9ghz
3GB RAM
XP

Just installed Dragon Age - Origins , when i start it just crashes and say cannot find supported video card , so is this graphic card enought to play this game or ?

sry for bad english...

Modifié par Claude123, 23 octobre 2010 - 07:33 .


#12
CrustyCat

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Claude123 wrote...

I have ATI Radeon HD 5500 series
intel core i3 CPu 2,9ghz
3GB RAM
XP

Just installed Dragon Age - Origins , when i start it just crashes and say cannot find supported video card , so is this graphic card enought to play this game or ?

sry for bad english...


Probably because the i3 has integrated graphics and Dragon Age is seeing this.  You need to see if there is a way to disable it in bios.  If you can't then I don't know what to tell you.  Did your pc come with XP?  Or did you reinstall it.  Get windows 7.

#13
Claude123

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I got comp about 2 weeks ago , im not much of a expert so have no idea how to 'try to diable it in bio' :) ye my pc came with XP....



Why GET windows 7? Will it solve the problem?

#14
Gorath Alpha

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Many mainboards using Intel chipsets are difficult to play games on because of the interference from the onboard video in  the central processor's package (moved inside there hext to the CPU from inside the Southbridge half of the Chipse pairt).  There is a setting in the BIOS, and probably another in Windows, to shut the silly Intel chip off.  It's not a game problem, it's bad hardware design.  Intel doesn't care about gaming.

I personally would never waste any of my time trying to make any laptop play games.  They simply do not have what it takes, in my opinion.  I had one for a long time, strictly for eMail on the road when travelling.  It wouldn't have played the games of its era, and I wouldn't have thought about doing so for a moment.

There are several (desktop) Radeon video cards from the HD 55xx range.  One is very good, another is only fair; and laptop producers tend to take their own path instead of duplicating the reference example provided to them by AMD, so yours may be vastly different from what AMD suggested as appropriate. 

Modifié par Gorath Alpha, 23 octobre 2010 - 09:58 .


#15
Claude123

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I know im annoying but can someone explain how to shut intel chip off, if its not the problem...?
really reallly wannanaaa play Dragon Age.e....e.e.

Modifié par Claude123, 23 octobre 2010 - 08:39 .


#16
Gorath Alpha

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Whoever could answer would have to own exactly the very same PC that you do, and there just aren't many gamers still coming in here any more.  All of the Bioware fans are visiting the DA2 forum, I suppose.  Meanwhile, you need to ask the store that sold that machine to you what they have done wrong when they set it up to sell it to you.

#17
Claude123

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U said earlier in Southbridge this is what i found there...
Ehc controller 1 and 2 enabled
Hda controller enabled
Internal HPMI audio codec enabled
Smbus con enable
It said if i do anything here it may cause system to maulfuncion so i didnt want to touch...
I hope this helps :)

And is my graphic card strong enough for this game...?

Modifié par Claude123, 23 octobre 2010 - 09:41 .


#18
DABhand

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Your series 5 Radeon is fine and dandy-o.

But I think you put your mointor/VGA/DVI cable into the wrong slot, forcing the PC to use the onboard card.

Look at the back of your PC, if the cable is connected to the port near where your USB, keyboard etc goto then it is in the wrong port, it should be near the top of the horizontal plates below all your other connection ports, in most cases half way down the case :) If this is the case make sure you do it with your PC off :) So when you switch back on it should spot that your using your Series 5 Radeon instead of onboard.

Modifié par DABhand, 23 octobre 2010 - 10:21 .


#19
Claude123

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I did that and my monitor didnt work so i put it back again where it was ...

And now i start Dragon Age and it works...i was wtf !?!?

What can this be ? maybe i didnt install drivers correctly or something like that? ?

#20
DABhand

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So now we are getting somewhere, got into your BIOS if you know how to (usually Delete or F1/F2 key on post screen).



In there check your settings for the display device, and select PCI-e.



Then save and shut down your PC and plug the cable into the bottom-most connection and it should start up, some motherboards have sometimes a 10 second startup time on some GPU's. So be patient for a few seconds.



If indeed your cable is connected to your onboard then it is forcing that to be used and you will never get the benefits from your hardware card in your PCI-e slot.

#21
CrustyCat

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Claude123 wrote...

I got comp about 2 weeks ago , im not much of a expert so have no idea how to 'try to diable it in bio' :) ye my pc came with XP....

Why GET windows 7? Will it solve the problem?


Well, depending on your pc, you could look at the manual or the pc website to find out how to get into the bios.  Usually it is F2 during post.  Then just make sure that integrated graphics is disabled.  So, you bought a brand new computer a couple of weeks ago, with fairly modern hardware, with an OS that is going on 9 years old.  Don't get me wrong, XP is great, but Windows 7 is better.  Since your PC mfgr saw fit to give you XP, you will need to do a full install to windows 7.  Just do a search on the net and read about Windows 7.  You'll be happier in the long run.