SirEmilCrane wrote...
Sounds like a decent fellow. This innate belief that the customer is always right always pisses me off
I think Blizzard said it best with their "Customer isn't always right, but he's not always wrong either".
Most of the time people on these forums will complain about things that border on ridiculous. However, there are moments when concerns are valid and shouldn't be dismissed out of hand.
I remember the topic about dialogue system in Awakening and how it relates to the old dialogue in Origins. Some people complained and even insulted Bioware because of the change. Others voiced their opinions that weren't rude, but actually pointed out the flaws in the new system compared to old one.
Both groups got shot down with "if you don't like it feel free to move on to something else". In first case it was deserved, but in the second completely uncalled for.
A simple "dialogue system is a work-in-progress and will likely be subject to change in the future" would have been a lot better in this case.
Sometimes you just have to accept that customers like certain aspects of your product (in this case characters or story elements) and want to see more of them. Even though you didn't originally plan on using those things again you would be wise to take note and adapt to the demand rather than stubbornly keep marching in your original direction.





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