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Update on the next Dragon Age patch release (June 4, 2010)


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#301
Arttis

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ive encountered a new bug.
It may be because my disc is damaged dunno
I made leliana hate me by having a romance with her and morrigan then i kissed morrigan which kept giving me -5 approval...she gets pissed off and leaves....i suddenly get to picking my party*dunno why*Then i choose to exit since i wanted to talk to morrigan.Then the camp seems to reset with leliana back and now i can choose her for my party again.She still hates me though lol.
it seems some glitch happened where i supposedly convinced her to stay and give me a chance*which i did not do*
But now she is gone.:police:

Modifié par Arttis, 08 juin 2010 - 05:53 .


#302
LillithMabon

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Anyone else have a problem at soldier's peak after installing the 1.03 patch? I was going from the second floor to the sacred chamber and suddenly the door can not be unlocked and I have lvl 3 unlock skill. Before the patch, I never had a problem with doors at soldier's peak.

#303
flagondotcom

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BrunoB1971 wrote...

I laugh out loud when i hear the severity point coming up in this discussion, so from some point of views here some bugs should not be fixed at all since they are not severe enough?!!!


You _completely_ misunderstood my point.  And everything *should* be fixed eventually--but all animals are *not* created equal. 

I do not want to wait for a single monolithic 1.04 patch that patches everything that's a minor issue in the game.

I *do* want a 1.04 that fixes the major corruption/gamebreaking issues (Item loss at import or in Silverite mines, CtD on PC during Mana Clash and significant battles, etc.).  I also want all the items in QWinn's fixpack fixed across all platforms (good thing I play only on PC!), as well as the new items introduced in 1.03 (stealing/Dog fixes) and some of the other nuisances (such as Warden PC not being able to detect traps, as well as more significant issues that can be worked around only with effort/metagaming, such as the Awakening approval bugs.)
However, I've also worked on fixing issues/bugs in code that I and others have written, or figuring out why a change to one part of a complex system causes unexpected effects in another.  So I do realize that BW may have specific reasons why an issue won't be fixed right now--either too many resources are required to fix it, or the fix has some other associated risk, or the overall impact of the bug (the severity) just isn't that bad.
So I'm willing and interested at this point in just getting a 1.04 with *some* things fixed, and a better understanding of what's planned for 1.05.

(Side note: If BW would go ahead and update the toolset to include Awakening resources, many of these issues could already be fixed on PC.  Of course, that doesn't help the console owners.)

BrunoB1971 wrote...
I can hiesntly say that is a
small bug would open the door to your operating system and compromise
your security as an individual that i am sure you would like to have
that small bug fixed.

Sorry, I do computer and network security for a living, and have for >15 years.  Comparing these bugs in this game to OS-level compromise...is not an apt or useful comparison.  Apples over here, oranges over there.  At the same time, if you're doing triage on bugs in operating systems, there is *still* a severity associated, always.  The difference between "anyone who can get to this system on the network can compromise the root account" and "people already logged in with valid credentials can compromise other user-level accounts but can't get root" is quite significant, and those two bugs would *definitely* not be graded the same in severity.
So you basically disproved your own point, I'm afraid.

BrunoB1971 wrote...
You can say that you baked a cake when it
is in fact half baked. You either go all the way or don't.
Major
problems are usually fixed in patches and minor bugs are fixed in
hotfixes but not left aside like some seem to imply here.

A hotfix *is* a patch.  A hotfix is terminology that some vendors use, to refer to a patch for a *high* severity bug, where customers urgently need a fix (while it's "hot") and would rather take a chance on applying a patch NOW NOW NOW instead of as part of a more comprehensive set of patches (which might be called a "patch cluster" or "service pack").

BrunoB1971 wrote...
Anything
that is not working as intended no matter how insignificant should be
treated with the same importance because in the hand a small snowball
rolling down the hill will end up being a big snowball at the bottom.

A
minor bug might affect the outcome of the game or change your desired
experience about the game. so no! any and every bug is a bug and it
should be fixed.

nuff said.

I felt the need to reply to the part at the beginning.  I left your entire post in here, responding to the different parts as best I could. Having said that, your summation at the bottom is completely offbase, and implies to me that you've no experience with software development, or in fact with engineering (or problem solving) of any kind.

Which of these two issues should BP be more worried about today?
1.  Thousands of gallons of oil spewing into the Gulf of Mexico every day.
2.  A single pump at a single station in New Jersey is leaking 1/4 cup of gasoline every day, which is currently being absorbed by kitty litter (changed out every 6 hours)

Possible answers:
A:  Issue 1
B:  Issue 2
C:  Both issues get the same priority. Basis:   "Anything
that is not working as intended no matter how insignificant should be
treated with the same importance"

I'm not trying to say that BW doesn't need to fix things, any more than I think that gasoline leaks are good.  I *am* saying that wanting everything fixed now is unrealistic at best, and probably counterproductive.

#304
Gemini1179

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I've gone back to playing KOTOR 1 for the last little while. I can wait for patches. What my dream would be is for BW to re-release KOTOR 1 for the xbox 360 (little glitchy playing the xbox version) with updated graphics, interface system, and cut content restored - kind of what Lucasfilm did with the Monkey Island series.



Again, a guy can dream, right?

#305
bzombo

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all i can say is wow. console people like to say they've gotten no patch support, but of course the first patch was already installed into the game when it was released. the pc has had 5 patches so far, and both consoles have gotten at least 1. we all want more, but acting like self entitled lunatics does nothing to help your cause, and you ARE the vocal minority. go outside of your small little cliques people, and you'll see that there are many more people experiencing no problems or very few. bioware's working on another patch, and everyone just wants to scream and rant. it's not going to make the patch happen faster. some people just aren't pleased unless they're miserable. kinda sad, isn't it?

#306
LillithMabon

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I for one have had NO problems what-so-ever in my pc game until after the 1.03 patch. Not programming problems anyway. And the story related inconsistencies are few but a bit troubling. So, I just consider myself fortunate. And still wonder if anyone has a problem with that door i mentioned earlier. No replies yet to that issue.

#307
bl00dsh0t

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@flagondotcom thank you, at last someone with some programming cred sets stuff straight. There are issues, then there are gamebreaking bugs. I'd rather have the gamebreaking stuff taken care of faster than to wait even longer for them to snuff out every damn little detail bug that affects a handfull of people on a relatively minor level.



Dragon age is a very complex maze of choices and bloody redicolously big in size. Expecting every bug to be snuffed out is just plain delusional. Sure the amount of time they have spent on this patch is not exactly insignificant, and some finger wagging might be appropriate to some extent, but productive? Hardly...especially since we do not know how they are solving the critical issues. Programming can be tricky business, one change can have a rippling effect that causes problems in an area of the application you haven't touched. My guess is that's what lead to the 1.03 snafu, and undoing that might be more complicated than just rolling back to 1.02.

#308
bzombo

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bri193 wrote...

I haven't been on these boards for months, just popped in and I find this announcement thread!  Read it all, including the patch thread over on PC support. Truely impressed at the level of anger some have towards Bioware's overall incompentance and lack of useful information.

Victor, I will give you this much - you got balls to be the messenger in this situation...

As for Woo...

Stanley Woo wrote...
Where I draw the line is outright hostility and requiring us to go back in time to make things right, or folks who have dug in their heels so much, they won't even give an inch or demonstrate their minds can maybe possibly be changed.


Woo, you can draw a line where ever you want, however, we are still the CUSTOMERS and PAID YOU for a product that should do as advertised. If you think customers do not have rights, or our standards / expectations are too high, then Bioware is in the wrong business, and you should be fired. "Honesty and openly" works boths ways Woo, and right now you and Bioware are sadly short on both,  and on credability...
So, stop whinging about all us nasty people and grow a pair. We don't want corp-speak, excuses, or apologies, we want proper information to see Bioware's progress dealing with the issues, and utlimately concrete results. If you and Bioware cannot deliver this, then you deserve what you get...

And Woo, as a result of your lack of respect for customer opinions, condesending and often insulting remarks, you have indeed changed my mind - I will not be buying any more Bioware products, and will ask as many people as I can to do the same. Small potatoes, I know, but in these times it is the bottom line that speaks loudest ...

self entitlement, plain and clear. when bioware tried telling the community anything in the past, people went psycho and screamed and yelled when anything that was said had to be changed. so now, bioware, to avoid more of that, has gone silent. you can thank those who scream and yell and complain for that. gamers are notoriously over-demanding. they want everything and they want it now. i've never seen this level of self entitlement from anyone else in any other industry. the customer is not always right. sometimes, the customer has no clue what a job entails, but they act like it.

i sympathize with anyone who can not play the game due to severe bugs. i really do, but there is this complete lack of tact or respect when posting on here that goes wildly out of control. if the people acting like this on these forums did this to people in real life they'd find themselves in a lot of fist fights. i can understand making yourself heard, but to act like a high school bully over a video game? that's just silly.

#309
Fidisaind

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bl00dsh0t wrote...


Dragon age is a very complex maze of choices and bloody redicolously big in size. Expecting every bug to be snuffed out is just plain delusional.


If I sell a product to a customer or client they expect that product to work as advertised. When many customers are complaining that a product is not working at all, you need to work fast and update often. And for a game it should be easier. Many people are reporting the problem using many different operating systems, hardware, drivers, etc. You'd figure if they tested the game on even 100 different PCs (give a demo verson to employees?) then chances are they would've know how widespread the problems were. And at that point they would've known that patch 1.03 had a major issue and was not ready for release.

Customers can deal with a delayed release. But once you accept their money they expect a timely response. It has been 3 months and there has been nothing. Oh wait... not nothing. There have been DLCs. I just want to play the game that I paid for 3 months ago. I was patient at release, and put the game away figuring I'd play through it after a patch. I lost track of it for 3 months and was finally ready to play only to find out there has been NO progress. I may be a Bioware fanboi but I still find that unacceptable. I'm not sure if it is just EA pressuring them for more money or if they are just not sure what the problem is. I just have no idea how it even made it to release and then how there has been little to no progress after so long. Hopefully they have a patch 1.04 out soon. Because I enjoy the game and just want to play it without getting a CTD every 5-15 minutes.

#310
edgarcabrerauk

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bzombo wrote...

bri193 wrote...

I haven't been on these boards for months, just popped in and I find this announcement thread!  Read it all, including the patch thread over on PC support. Truely impressed at the level of anger some have towards Bioware's overall incompentance and lack of useful information.

Victor, I will give you this much - you got balls to be the messenger in this situation...

As for Woo...

Stanley Woo wrote...
Where I draw the line is outright hostility and requiring us to go back in time to make things right, or folks who have dug in their heels so much, they won't even give an inch or demonstrate their minds can maybe possibly be changed.


Woo, you can draw a line where ever you want, however, we are still the CUSTOMERS and PAID YOU for a product that should do as advertised. If you think customers do not have rights, or our standards / expectations are too high, then Bioware is in the wrong business, and you should be fired. "Honesty and openly" works boths ways Woo, and right now you and Bioware are sadly short on both,  and on credability...
So, stop whinging about all us nasty people and grow a pair. We don't want corp-speak, excuses, or apologies, we want proper information to see Bioware's progress dealing with the issues, and utlimately concrete results. If you and Bioware cannot deliver this, then you deserve what you get...

And Woo, as a result of your lack of respect for customer opinions, condesending and often insulting remarks, you have indeed changed my mind - I will not be buying any more Bioware products, and will ask as many people as I can to do the same. Small potatoes, I know, but in these times it is the bottom line that speaks loudest ...

self entitlement, plain and clear. when bioware tried telling the community anything in the past, people went psycho and screamed and yelled when anything that was said had to be changed. so now, bioware, to avoid more of that, has gone silent. you can thank those who scream and yell and complain for that. gamers are notoriously over-demanding. they want everything and they want it now. i've never seen this level of self entitlement from anyone else in any other industry. the customer is not always right. sometimes, the customer has no clue what a job entails, but they act like it.

i sympathize with anyone who can not play the game due to severe bugs. i really do, but there is this complete lack of tact or respect when posting on here that goes wildly out of control. if the people acting like this on these forums did this to people in real life they'd find themselves in a lot of fist fights. i can understand making yourself heard, but to act like a high school bully over a video game? that's just silly.


Just FYI, such a "high school bully" behaviour is not something that is there, of course there are people who take that instance at the very beginning, such a behaviour is the result of 7 months waiting for a proper patch in the Xbox version, this posting  has been for 7 months, if you mind to check the first postings, everything is done in a positive manner, when the tone of the discussion goes "bully" is after... 5 months. As I agree with you that being bully is not the best way, you must agree that BW's approach has been rather... silly... 

This announcement should have been done 5 or 6 months ago, as well as applying the proper moderation in the forums.

And, in terms of customer support and relationship, to say what Mr. Woo said about not having responsibility and patches are a favour... with good reason or not, it is something you never say to your customer, worse when that product has got defects... I'm sorry but if you do not consider Mr. Woo's comments as an example of lack of respect and manners, I cannot agree with you with regards of concept of respect... 

Modifié par edgarcabrerauk, 08 juin 2010 - 08:17 .


#311
bl00dsh0t

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@fididsaind i get it man, I agree that the whole thing has gone on too long. But the question is WHAT is broken that is causing the game breaking bugs. Sure some more communication would have been nice, but what annoys me in this thread is that the screams for solving everything no matter how insignificant in the bigger picture these bugs are. You are not one of those i take issue with ^^

Im confident that the dlc team and the bugchasers are not the same people to a large extent. Those that use the toolset to create content and those that make the engine and maintain it are probably not conflicted in terms of resources, and reducing the dlc team by sending some of them to the patch team would probably do absolutely nothing or very little. If the issues causing the ctd crashes were easy to snuff out they would have been dealt with by now. I doubt they are ignoring our cries and would like nothing more to see us suffer courtesy of EA whipping them into making dlc...

I commend you for your patience and that you are not going apesh*t like some here, lets hope the important problems get solved and then the minor ones in a later patch so that we can get back to uninterrupted darkspawn slaying :D

#312
WilliamShatner

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bl00dsh0t wrote...

@flagondotcom thank you, at last someone with some programming cred sets stuff straight. There are issues, then there are gamebreaking bugs. I'd rather have the gamebreaking stuff taken care of faster than to wait even longer for them to snuff out every damn little detail bug that affects a handfull of people on a relatively minor level.

Dragon age is a very complex maze of choices and bloody redicolously big in size. Expecting every bug to be snuffed out is just plain delusional. Sure the amount of time they have spent on this patch is not exactly insignificant, and some finger wagging might be appropriate to some extent, but productive? Hardly...especially since we do not know how they are solving the critical issues. Programming can be tricky business, one change can have a rippling effect that causes problems in an area of the application you haven't touched. My guess is that's what lead to the 1.03 snafu, and undoing that might be more complicated than just rolling back to 1.02.


That explains why people from the community can fix many of these issues by themselves,  while a multi-million dollar company with a huge staff cannot.

#313
ladydesire

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flagondotcom wrote...


Item loss at import


IF you're talking about DLC items, this means redoing the DLCs and having them tested, which is likely lower priority.

I also want all the items in QWinn's fixpack fixed across all platforms (good thing I play only on PC!), as well as the new items introduced in 1.03 (stealing/Dog fixes)


I want the items in his fix pack that are not "personal preference" fixes (sorry Qwinn, but I view some of your fixes as just that).

#314
ladydesire

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WilliamShatner wrote...


That explains why people from the community can fix many of these issues by themselves,  while a multi-million dollar company with a huge staff cannot.


How does that help the console players? For what it's worth, why don't some of them take a good long look at the three names on the game case and wonder why Edge of Reality isn't getting flamed for not doing its part to fix the bugs, since from what I recall of past games that were available on multiple platforms, it was the company that did the port that was responsible for doing the patches.

#315
mollari22

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Fidisaind wrote...

If I sell a product to a customer or client they expect that product to work as advertised....


You actually believe what guys from marketing tells you? Wow.

#316
Wicked 702

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bzombo wrote...

all i can say is wow. console people like to say they've gotten no patch support, but of course the first patch was already installed into the game when it was released. the pc has had 5 patches so far, and both consoles have gotten at least 1. we all want more, but acting like self entitled lunatics does nothing to help your cause, and you ARE the vocal minority. go outside of your small little cliques people, and you'll see that there are many more people experiencing no problems or very few. bioware's working on another patch, and everyone just wants to scream and rant. it's not going to make the patch happen faster. some people just aren't pleased unless they're miserable. kinda sad, isn't it?


Define patch support. I've already been through this 100 times.

None of the "fixes" that the patch notes for the PC versions detail are in the console "patches". Console patches for Xbox have so far: 1: Broken Specializations (Supposed fixed achievements), 2: Fixed the broken specializations, 3: Prepared game for Awakenings (1.03, without all the gameplay changes of the PC version like the dex bug, added plenty new bugs), and 4: Prepared game for Darkspawn Chronicles.

PS3 users have gotten one additional patch that fixed the crashing issues introduced by last month's PSN firmware update. Otherwise, pretty similar to the Xbox patches.

So explain to me exactly what they've "fixed" so far. Please, I'd love to know. OHHHH, wait. I almost forgot who I'm talking to. (Sarcasm) The guy who doesn't need facts to make a point. Funny how you call it a "small little clique" yet the vast majority of posts in this here thread (and many others) are people WITH PROBLEMS.

Facinating.....

Modifié par Wicked 702, 08 juin 2010 - 09:27 .


#317
Arttis

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Are you sure x box did not get an update?

Well some parts of my game is working better now that i got updated.*might have been a general x box update*

Telling you guys sometimes the problem might be on your end.

I wonder how many consider it.

#318
bl00dsh0t

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WilliamShatner wrote...

That explains why people from the community can fix many of these issues by themselves,  while a multi-million dollar company with a huge staff cannot.


Actually it does... what do you prefer: They fix all the stuff that can be fixed with the editor while wasting resources that really should taking out the biggest of the problems that seem to be in the game itself? What point is there to have the full blackblade set or a few lines no longer misspoken when the game crashes and burns every 15 minutes for some players? Its a question of priority, not a question of whether any of us want the fixes or not. I hope they fix all the inconsistencies but frankly I don't consider the occasional hickup so bad that it is worth fixing over the biggest problems that make the game unplayable for some.

Also consider that all changes to the core of the game first needs to be made functioning on the pc and then ported to the two consoles. Something goes wrong on the consoles they get to start again from the beginning. Sure this is just a hypothesis of mine but as someone studying systems development the number of areas where sh*t can hit the fan is perhaps a bit more obvious to me...I could be completely wrong, but I'm pretty sure that they are trying to avoid a rehash of the 1.03 snafu and want to avoid getting stuck in microsofts and sonys patch approval chain again and again.

Let them do their job and lets hope we get something good out of this, threatening and belittling them will hardly work to make their morale and performance soar :D

#319
Wicked 702

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Arttis wrote...

Are you sure x box did not get an update?
Well some parts of my game is working better now that i got updated.*might have been a general x box update*
Telling you guys sometimes the problem might be on your end.
I wonder how many consider it.


I joined this forum to help and get help with the first "patch" that locked specializations. That was the premature release of RTO way back when. Since then, I spend a portion of EVERY day (weekday) in the Xbox forum helping people with this game's issues. I may not know everything....but I sure know what I'm talking about in that regard.

Personally, I haven't experienced any major bugs. Why? Becuase I've spent more hours here reading ABOUT them then actually playing the game. You know, I get paid pretty decently at my job. Do you think it's fair that I should have to spend MY time educating myself (and also spoiling the story) before I play just so I can avoid all these problems? My time has value. A lot of value. If you factor that into the equation, you'd understand why many of us are not satisifed.

Edit: By the way, I might add that the reason I spend a portion of each day in the Xbox forum helping others is not because I enjoy it or want recognition but rather because there's no official support there of any kind. I've already mentioned and explained that in an earlier post in this thread. That also ticks me off.

Modifié par Wicked 702, 08 juin 2010 - 10:12 .


#320
Arttis

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From what i can tell you do not seem to be helping things but complaining.


#321
Wicked 702

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Arttis wrote...

From what i can tell you do not seem to be helping things but complaining.


I bought the game on release day. I helped identify issues with other forum posters. I waited patiently for four months while Bioware royally messed up the game by locking my specializations and then taking 3 weeks to fix it. I defended them at every corner, continually trying to reassure people to trust them, be patient, the patch is coming soon, etc. etc.

Everyone has a breaking point. You know what mine was? Releasing an expansion with a MANDATORY Xbox live update that broke MORE mechanics and fixed NOTHING. We're now 3 MORE months past that and I've still got NOTHING to show for it.

You think I'm complaining? GOOD! At this point, I have every right to do so. Over and over. AMEN!

#322
Arttis

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telling people the patch is coming soon while you had no idea whether or not that would be true means that you lied to them.With that you may have contributed to creating angry people.I bought 2 DAO on release day HA beat that.

Complaining here accomplishes nothing except maybe making yourself feel better.If this is true then i will tell you to stop as it does not benefit anyone else and were meant to act like as a community.




#323
Wicked 702

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Arttis wrote...

telling people the patch is coming soon while you had no idea whether or not that would be true means that you lied to them.With that you may have contributed to creating angry people.I bought 2 DAO on release day HA beat that.
Complaining here accomplishes nothing except maybe making yourself feel better.If this is true then i will tell you to stop as it does not benefit anyone else and were meant to act like as a community.


No. This was back WAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY before Awakenings (think beginning of January) when there was SOME measure of participation by Bioware in the tech forums. We had some acknowlegment of issues and promises of forthcoming fixes. Why do you think we're so fed up now?

Your characterization of all my posts as "complaining" is your own. I respond mainly to the misinformation and factual inconsistencies of others. I don't care what you call it. I still know I'm right in doing it. Sorry if that offends you.

#324
Arttis

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Wicked 702 wrote...

Arttis wrote...

telling people the patch is coming soon while you had no idea whether or not that would be true means that you lied to them.With that you may have contributed to creating angry people.I bought 2 DAO on release day HA beat that.
Complaining here accomplishes nothing except maybe making yourself feel better.If this is true then i will tell you to stop as it does not benefit anyone else and were meant to act like as a community.


No. This was back WAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY before Awakenings (think beginning of January) when there was SOME measure of participation by Bioware in the tech forums. We had some acknowlegment of issues and promises of forthcoming fixes. Why do you think we're so fed up now?

Your characterization of all my posts as "complaining" is your own. I respond mainly to the misinformation and factual inconsistencies of others. I don't care what you call it. I still know I'm right in doing it. Sorry if that offends you.

:crying:
WAHHHHH!
you did not agree with me WAHHHH<_<

Link to where they promised forthcoming fixes=]

#325
Wicked 702

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Arttis wrote...

Wicked 702 wrote...

Arttis wrote...

telling people the patch is coming soon while you had no idea whether or not that would be true means that you lied to them.With that you may have contributed to creating angry people.I bought 2 DAO on release day HA beat that.
Complaining here accomplishes nothing except maybe making yourself feel better.If this is true then i will tell you to stop as it does not benefit anyone else and were meant to act like as a community.


No. This was back WAYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYYY before Awakenings (think beginning of January) when there was SOME measure of participation by Bioware in the tech forums. We had some acknowlegment of issues and promises of forthcoming fixes. Why do you think we're so fed up now?

Your characterization of all my posts as "complaining" is your own. I respond mainly to the misinformation and factual inconsistencies of others. I don't care what you call it. I still know I'm right in doing it. Sorry if that offends you.

:crying:
WAHHHHH!
you did not agree with me WAHHHH<_<

Link to where they promised forthcoming fixes=]


Let me get this straight. You want me to dig back through 5-6 months of forum posts for what purpose exactly? Well ok I happen to like being right so here, I hope you enjoy. You can even click on Fernando's link in there for more promises. Remember as stated before, 1.03 for the Xbox did not contain the same fixes as the PC version. But I'll bet you'll want me to prove that too.

Is that sufficient? What else am I supposed to give you? Between Origins release and Awakenings release, we were promised bug support and fixes. Console players have been let down in that regard. Tick tock tick tock says the 7 month mark.

Anyway, this is turning into a one-on-one personal conversation so I'm done. Enjoy having the last word.