Abandond Research Station
#1
Posté 06 juin 2010 - 09:09
#2
Posté 06 juin 2010 - 12:23
The above material has been slightly edited to be useful in all three Social Forum games' Tech forums, DA, ME1, & ME2. The edits are in parenthesis.Chris Priestly wrote...
Hello (BW game) fans.
This forum is for fans and customers of (Bioware Games), to share help and assist each other with technical issues.
Please remember that official game support for (this game) is by Electronic Arts.
If you have a BW Game for PC issue, official support can be found through EA Customer support here:
support.ea.com/cgi-bin/ea.cfg/php/enduser/home.php
Please try to help one another with problems, but remember the best way to ensure accurate support is to contact the official support provided. (Edited by G. here: When you want to pose a question for your fellow game players, these are the basics
previously laid down.)
1. It’s important to identify which product is experiencing the problem.
a. Is it the console version or the PC version? (Edit: Most of this is strictly applicable to the PC version.)
b. Media: physical disk or digital download (and which vendor)
2. System Details
a. Processor / Core count / Core Speed / Main RAM Amount
b. Display Adapter / VRAM / Driver Version (just saying "latest drivers" doesn't help -- Edited: only ATI / nVIDIA cards are supported)
c. Sound Adapter / Driver Version
d. Operating System (& service pack if applicable)
e. Direct X Version
3. Problem Details
a. When it comes to problem details, think about the five basic questions: Who? What? When? Where? Why? Okay, so “Who?” doesn’t really apply here, but the others do.
b. What?
What is the nature of the problem that you’re seeing?
c. When? When does the problem occur? Every time you engage in a particular action or only after so many hours of play?
d. Where? Where does the problem occur? Is the problem localized to a particular planet or does it occur everywhere?
e. Why? As much as possible, can you isolate the problem to a specific set of steps?
If you follow these guidelines, and provide the requested information when posting, it will increase the likelihood that someone will be able to help you diagnose the problem and find a solution.
Please report issues, after checking these steps, in new threads.
Modifié par Gorath Alpha, 06 juin 2010 - 08:20 .
#3
Posté 06 juin 2010 - 01:01





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