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Added redeemcode, then reformated PC, now my account does not have Shale.


4 réponses à ce sujet

#1
FreddyFresh

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Added the redeem code to this account when I bought the game in January(Somewhere around that). Played the game, got Shale on my team on the character wich is in my profile here on the website, but when I now enter the "Your registered game promotions" section of my profile here on the website I am not able to download the Shale patch nor the Dragon armor set.
The only thing I can download is the Dragon armor set for Mass Effect 2, wich I have done and its working perfectly.
Help the noob please :)

#2
Loc'n'lol

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Can't you just download them from the game once logged in to your account ?

#3
FreddyFresh

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There is no downloadable content =/

#4
Fernando Melo

Fernando Melo
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If you're not seeing anything show up in the DLC menu this sounds like after the re-install that the DA updater service isn't running or was not setup correctly.
There are some great solutions that the community put together on the PC Tech Support forum, which will help you identify which specific case may be happening and then how to get the service running for that case.  

Give this link a try: social.bioware.com/forum/1/topic/58/index/81613

If you get the service running and still have issues, please let me know.

#5
FreddyFresh

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Allright I've tried all of these:

....0.1.1. Nothing shows up at all in all three tabs while in-game (Available Content, Download and Installed).



Try 3.2.1 and go to 3.2.2 if the service IS listed. Try the easiest stuff before messing with installing the service. If the service is NOT listed you have no choice but to install it with 3.2.3 before going anywhere else in this thread!



I would try by disabling the antivirus / firewall software



Try 3.1.3 so the game and the service are running with sufficient rights to perform the tasks they were coded to do. 3.1.3.1 for the game and 3.1.3.2 for the service



A mention to 3.1.1 about your windows user files



BUT HOW DO I DO THIS? I've reinstalled the whole game because I didnt find out where to uninstall/reinstall just the service pack.

If you service is present and none of the previous hints helped, you can always try to uninstall and reinstall the service manually. This is done with 3.2.4.



Thanks for helping by the way Fernando!