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Added redeemcode, then reformated PC, now my account does not have Shale.


1 réponse à ce sujet

#1
FreddyFresh

FreddyFresh
  • Members
  • 3 messages
Added the redeem code to this account when I bought the game in January(Somewhere around that). Played the game, got Shale on my team on the character wich is in my profile here on the website, but when I now enter the "Your registered game promotions" section of my profile here on the website I am not able to download the Shale patch nor the Dragon armor set.
The only thing I can download is the Dragon armor set for Mass Effect 2, wich I have done and its working perfectly.
Help the noob please :)

#2
Fernando Melo

Fernando Melo
  • BioWare Employees
  • 639 messages
If you're not seeing anything show up in the DLC menu this sounds like after the re-install that the DA updater service isn't running or was not setup correctly.
There are some great solutions that the community put together on the PC Tech Support forum, which will help you identify which specific case may be happening and then how to get the service running for that case.  

Give this link a try: social.bioware.com/forum/1/topic/58/index/81613

If you get the service running and still have issues, please let me know.