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Mass Effect PC crashes after Saren fight


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#1
Poopasaurus

Poopasaurus
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Everything has been running completely smooth the entire game up until this point, but as soon as I kill Saren (for the first time) it cuts to the scene of his death, shows the entire death scene, and almost immediately afterward crashes.  Has anyone had this problem?  I'm running Windows 7, all my drivers are up to date, and again, there have been no crashes previously up to this point.  I hope I can finish the game!

#2
Kloreep

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Recurring errors in the same spot often indicate a corrupt installation, especially when the game is otherwise working fine. This can mean some trouble if you have to re-install. The good news is, if the problem does lie with (a) corrupted file(s), nothing is going wrong with your system.

If you got the game through a Direct Download service like Steam, Impulse, etc. you may be able to tell the download client to "Verify" your installation and make sure all the files are intact. If you have the game on disc, or if your Direct Download service doesn't support verification for Mass Effect, you'll have to re-install.

When re-installing Mass Effect 1, I'm uncertain if it will keep your save games. I recommend backing up your Bioware\\Mass Effect\\Save directory, which you can find under My Documents in Windows XP. (Try looking under C:\\User\\ for Vista/7?)

To try verifying your files on your Direct Download service:
In Steam, right-click on the game and select "Properties." Select the "Local Files" tab and click the button that says "Verify integrity of game cache..."
In Impulse, right-click on the game. On the menu that pops up, there may be an option to "Verify Installation." (I do not see this option for my Mass Effect 2 DDE. Can anyone comment on Mass Effect 1?)
Direct2Drive: Don't know, never used it. Can anyone comment?
EA Download Manager: Don't know, never used it. Can anyone comment?

#3
Poopasaurus

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Thanks, Kloreep! I did get the game through Steam, so I deleted local content and reinstalled. Lo and behold, it works now! Thanks for the insight!