19 réponses à ce sujet

[Luralene]

And now I can't access my saved games because a message says original owner of premium content must log in. I'm logged in with Luralene. I tried to email support, but they say Luralene doesn't have an account. Oh woe is me!  

I reinstalled because I was having problems logging in, and this has been fixed, but after I had reinstalled.

[Dateranoth]

Has your DLC redownloaded since you reinstalled? If you are under the correct account then it would have redownloaded. Is it at least listed in the installed tab?

BTW: This thread has a detailed list of the things you can try:  ( symptoms along with associated possible fixes  all neatly arranged )

http://social.biowar.../58/index/81613

Modifié par Dateranoth, 10 novembre 2009 - 01:09 .

[Luralene]

At login, the downloaded content shows it was downloaded. I will try to explain. I have administrator and user on my computer. I play my games from user, but have to install from admin. So, my saved games are in my user documents, but I have to access the game to play from admin now that I reinstalled. This is the disconnect I need to resolve.

[Luralene]

Ok, I figured out what to do. I moved my DA chars and info to my admin DA under documents/Bioware. Now I can still run the game from user, but I log in under the admin name. I hope I explained that well enough. But, I still can't log in because downloadables aren't showing up.

Thanks for helping.

Modifié par Luralene, 10 novembre 2009 - 01:48 .

[Dateranoth]

Yep, thanks for the explanation, and you're welcome.. Glad its finally working for you. Enjoy!

[Luralene]

I will explore the thread you mentioned, to see if I can find a fix in there.

[Dateranoth]

Are you having any luck? Sorry for my preemptive enjoy. I read that post wrong and thought you had solved your issue.

[Luralene]

No, I can't log into my saved games because I can't access my downloaded content. But I can start a new game without the downloads. I need to work further on this if I can figure it out. The downloads are showing in my Bioware/Dragon Age files.

[Dateranoth]

You mentioned it being installed to different directories admin and user. did you also move the associated downloads to the new folder. ( alternatively, since you seem to have admin control have you tried taking full control of the user permissions in the folder ) Also, I assume you tried some of the suggestions in the sticky post?

[Luralene]

I copied all my user content over to admin Bioware/Dragon Age. The DLC is there too, but the game doesn't recognise it. There is probably something I can do, but I haven't found it yet. I can run the game as admin from my user side.

Modifié par Luralene, 10 novembre 2009 - 04:08 .

[macayle]

i had the same issue when i reinstalled the game. What i wound up havign to do is unistall the game and do a fresh install then have it download the content again. Also when i did the second install i made sure eachDLC item fully downloaded and installed before i started just incase that was a cause since i normally had them all downloading at once.

[AtraAngelis]

Lurilane....Why dont you do a "RUN AS" under your user account. for install purposes...

[Dateranoth]

macayle wrote...

i had the same issue when i reinstalled the game. What i wound up havign to do is unistall the game and do a fresh install then have it download the content again. Also when i did the second install i made sure eachDLC item fully downloaded and installed before i started just incase that was a cause since i normally had them all downloading at once.

Yeah. It would at least be worth deleting all the DLC and clearing the cache, then letting the game redownload.

[bbcourt]

Do you guys know how to reinstall if I am running off of steam?

[Dateranoth]

Sometimes steam puts an uninstaller under add/remove programs. Otherwise you'll have to right click and select delete local content.

[bbcourt]

And redownload the entire thing again?

Edit: and for some reason, all my other steam games are in the add/remove programs list besides this one..

Modifié par bbcourt, 10 novembre 2009 - 05:19 .

[Dateranoth]

That's pretty much the only way with Steam. You can try backing up the files using steam backup... but that's just backing up what's already there. What's your problem exactly?

[bbcourt]

I already have a thread, but my characters wont engage in battle, different characters, different saves, same problem. Also tried creating new character and it says "unable to load module." I have tried all the fixes posed to me so far, nothings changed. This seems to be a problem resulting from the toolset, but I have uninstalled it and still no changed. Only option left it seems is to re-install DA:O

[macayle]

bbcourt wrote...

I already have a thread, but my characters wont engage in battle, different characters, different saves, same problem. Also tried creating new character and it says "unable to load module." I have tried all the fixes posed to me so far, nothings changed. This seems to be a problem resulting from the toolset, but I have uninstalled it and still no changed. Only option left it seems is to re-install DA:O

have you checked to make sure you do not have them on hold in place?

[ChandlerL]

http://social.biowar.../58/index/81613