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Brief Update on the Upcoming Dragon Age Patch (July 2, 2010)


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#26
oblivionenss

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Kastagir wrote...

Seriously, an entire week without a single resolved issue to show for it? This does not inspire confidence in hopes that the patch will be seen anytime soon or that it will be in any way comprehensive. It makes one wonder just what kind of resources Bioware has dedicated to this patch. I certainly hope it is more than a single person. However, the rate at which progress is seemingly being made, this is precisely what I suspect.


Read the First post ffs and you will understand why they didnt release anything this week.

#27
ladydesire

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Kastagir wrote...

Seriously, an entire week without a single resolved issue to show for it?


A three day work week, as the offices in Edmonton were closed for Canada Day, and probably today as well.

#28
VeeVito

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Preface: I love DA, I love Bioware.



But, after this long, does anyone have any idea what the problem is regarding supporting this game? Have all resources gone to SWTOR? It just seems like there is one poor guy working in a candle lit closet trying to support this game.



Yes, I realize there are different segments for different games, but DA has been neglected.



Sorry, but it's true.

#29
ladydesire

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Maybe the patch team needed to learn how to patch the consoles, plus there have been serious issues on the consoles that took priority over general patching. Just my two copper pieces, mind you.

#30
VeeVito

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ladydesire wrote...

Maybe the patch team needed to learn how to patch the consoles, plus there have been serious issues on the consoles that took priority over general patching. Just my two copper pieces, mind you.


Perhaps, Maybe multi-platform is not their "thing". I don't know, it just seems very un-bioware, if that makes sense.  

#31
Wonderllama4

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Thanks for updating constantly!

#32
Wicked 702

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VeeVito wrote...

ladydesire wrote...

Maybe the patch team needed to learn how to patch the consoles, plus there have been serious issues on the consoles that took priority over general patching. Just my two copper pieces, mind you.


Perhaps, Maybe multi-platform is not their "thing". I don't know, it just seems very un-bioware, if that makes sense.  


Yes, I agree with you. And that's something I've said a few times. This is Bioware's first true foray into a simultaneous multi-platform release and I just don't think they were ready for what happened. Mind you this is just my opinion of course but the only two possibilities that come to mind are not being prepared or deliberate laziness. I've supported this company for a number of years. I would prefer it be the former. Updates like these help a lot in pushing the scales back in that direction.

Modifié par Wicked 702, 03 juillet 2010 - 02:24 .


#33
DeadJediJamie

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Yeah, can't help national holidays I suppose. Does mean that I won't be picking up the DLC though until the game is fixed however, as it was with Darkspawn Chronicles.

#34
Eddo36

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Thanks for the update.

#35
Brockololly

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Wicked 702 wrote...

Yes, I agree with you. And that's something I've said a few times. This is Bioware's first true foray into a simultaneous multi-platform release and I just don't think they were ready for what happened. Mind you this is just my opinion of course but the only two possibilities that come to mind are not being prepared or deliberate laziness. I've supported this company for a number of years. I would prefer it be the former. Updates like these help a lot in pushing the scales back in that direction.


Thats a good point- DAO really was their first ever 3 system release and with the PS3 update messing everything up a while back, that no doubt slowed down patch progress. I just hope that BioWare is learning from these setbacks like the RtO release and what not to make things go smoother in the future. Time shall tell....

#36
RJRoupe

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Victor Wachter wrote...

• Updated audio drivers to fix a number of audio related crashes.
• Multiple transitions in and out of Fade areas were multiplying the number of visual effects running, slowing down gameplay.


Two questions.

1. What is the audio driver update exactly? I read "drivers" and think
PC, or is it going to fix the times on XBOX360 where I am talking
with someone, make a choice to progress the conversation and their voice
stops working but the scene continues to play.



2. Could you just add an option to turn off spell effects all together? I can see the icons, I know when something is cast on me, I don't need to see big puffs of purple smoke following me around when Song of Curage is active on the group.

My reason for wanting an option to turn them off is XBOX360 slows down a lot
or freezes once so many are active, it froze in the same spot 3 times in
a row once until I turned some spells off. I had myself with Momentum and Summon Spider (the spider was the master one so it has spell effects on it too), Alistair had Threaten and Rally
active, Wynne had Cleansing Aura and Rock Armor active, and Leliana had Suppressing Fire and Song of Courage active. Also I had cast Mark of Death on an enemy and 2 of my party had Mark of Death cast on them as well. Needless to say 5 characters running around with purple smoke around them from the Song of Courage along with all of their own spell effects going, and the Darkspawn casting spells on us froze the XBOX360 in the same spot 3 times and multiple other times in different spots until I stopped using some of Leliana spells. It kind of sucks I can't play at full potential because it freezes or slows down the game.

I dread to even try playing an Arcane Warrior or Blood Mage with their spell effects going constantly.

This is on a fairly new XBOX360 as well, I just got a new one in April.

Modifié par RJRoupe, 03 juillet 2010 - 02:50 .


#37
Abriael_CG

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DeadJediJamie wrote...

Yeah, can't help national holidays I suppose. Does mean that I won't be picking up the DLC though until the game is fixed however, as it was with Darkspawn Chronicles.


Actually you definitely CAN help national holidays, weekends and even nights when you're backlogged. That's what true professionals normally do.

Personally, If i have to complete a project and I'm backlogged on it, I most definitely do as much overtime as it's needed to make sure that my client is serviced as well and as fast as possible. He pays my groceries, so he deserves the best service I can provide in a reasonable timeframe.
In fact at the moment it's 5 AM and I just finished working. At 10 AM I will go and present my current project to the client that commissioned it. THEN, if it doesn't need any changes, I'll take a well deserved day off to rest.

After several months in which Dragon Age and Awakening have been in an absolutely shameful quality state, I would say it's time to get a bit of overtime under the belt. They can take vacations freely once their product that we already paid for, has reached a decent stage quality-wise.
Professionals make up for it when they screw up, and Bioware quite evidently screwed up big time both with Origins and Awakenings, but they don't  seem to think an additional effort to make up for it is necessary or warranted.

I can't say I'm an happy camper. If i delivered a product in the state Dragon Age is in, and then left it to rot for more than half a year without solving any of the most hideous problems, I'd be so ashamed that I'd lock myself in the office and I wouldn't come out until it's fixed if not to eat and sleep. Unfortunately some Bioware employees seem to be keen on going around and giving interviews criticizing other RPG developers (that at the very least deliver finished and well polished products, actually).
How droll.

Modifié par Abriael_CG, 03 juillet 2010 - 03:18 .


#38
night0205

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Another thing to think about it is Dragon Age is much more complicated then any of their other titles; even Mass Effect 1 & 2, KotoR, Jade Empire, or BG. Dragon Age starts with not only 2 sexes, 3 classes, and 3 races, but also 6 origins. Plus they have the longest, slowest, most in depth story out of any of their games. What thousands of different dialogues with at multiple decision paths you can take in each. This is complex stuff. I've played DA:O over a dozen times all the way through, and I'm still finding out new stuff. I can't image the amount of work that went into this game, just from a story telling point of view. And from a story telling point of view, almost all makes sense. Now only makes sense, but is fun, intriguing, smart & deep. Then, as it has been said, it's released on 3 different systems. So, let's all try and be patient. You wouldn't be here if you didn't love the game. However, I can't understand how it feels if you absolutely can not play it... that would be beyond frustrating. It works well for me, except a few bugs now and then. But if you are like me, and you only have a couple bugs, I don't understand the complaints.

#39
Abriael_CG

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How many months have we been patient? Patience has limits, and mine has run out.
I would give them a LOT more leeway if i could see them putting most of their development resources into fixing the game. That way I could at least say "they're doing it as fast as they can, oh well".
Instead, they continue to use major development resources in trying to nickel and dime us with more DLCs, some of which are really unnecessary gimmicks like the Darkspawn one.

That simply flies in the face hard of any idea of professionalism. First fix your product for which people have already paid. THEN look for ways to generate further revenue. It's that simple.

Modifié par Abriael_CG, 03 juillet 2010 - 03:40 .


#40
EricaCousland

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"I can at least update you on where the patch is in the QA and certification process."



^What does this mean? I don't know much about patches, etc.

#41
EricaCousland

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Abriael_CG wrote...

How many months have we been patient? Patience has limits, and mine has run out.
I would give them a LOT more leeway if i could see them putting most of their development resources into fixing the game. That way I could at least say "they're doing it as fast as they can, oh well".
Instead, they continue to use major development resources in trying to nickel and dime us with more DLCs, some of which are really unnecessary gimmicks like the Darkspawn one.

That simply flies in the face hard of any idea of professionalism. First fix your product for which people have already paid. THEN look for ways to generate further revenue. It's that simple.


Though I don't like to get confrontational about all this, I feel there is something in what has been said in this quote.

#42
night0205

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Yeah, I can't really understand how you feel, because my "product" works fine. The DLC's are understandable because they make lots of extra money, and that is what business is all about, and if you don't want them. It's a simple issue of not buying them. Bioware really wants money now, considering all the companies that are going under. Those who's games don't work, are between a rock and a hard place, because Bioware technically doesn't legally have to fix any of your games, because they already have your money and they are making enough money on all the people who's games are working fine. Plus, they are making millions of dollars on DLC's, which are a lot easier to throw out then entire games, and as long as the majority of "fans' don't boycott the game, they are doing good from a financial point of view. Yes, it's unprofessional, and if that had a negative effect on the majority of the public's view, then they would care, but Dragon Age is seen as one of the greatest games this decade. The reality is, they still do care, which is why they are putting effort towards it at all. Most of their resources are obviously going towards The Old Republic, DLC's for Dragon Age and Mass Effect 2, Dragon Age 2, & Mass Effect 3. The reality is, patching up Dragon Age is not their biggest priority. I'm sorry for your pain, I hope you are able to play Dragon Age soon.

#43
Sir Ulrich Von Lichenstien

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Abriael_CG wrote...
*snip* Pathetic schoolboy whine *snip*


So professional you are that you constantly week in and week out whine like the pathetic hypocrite you are.

If you were as pissed off as you would have claimed you would've sold your game, unregistered yourself from this site and left by now.

Victor has given an update on what is going on, any news is better than no news. Least he is being honest about it all, unlike you and your pathetic claims of your professionalism.

#44
Bryy_Miller

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Abriael_CG wrote...

PS: when they're backlogged actual professionals can actually skip vacations. Just saying...


Wow. You are a colossus of a dick. 

#45
Abriael_CG

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night0205 wrote...

Yeah, I can't really understand how you
feel, because my "product" works fine. The DLC's are understandable
because they make lots of extra money, and that is what business is all
about, and if you don't want them. It's a simple issue of not buying
them. Bioware really wants money now, considering all the companies that
are going under. Those who's games don't work, are between a rock and a
hard place, because Bioware technically doesn't legally have to fix any
of your games, because they already have your money and they are making
enough money on all the people who's games are working fine. Plus, they
are making millions of dollars on DLC's, which are a lot easier to
throw out then entire games, and as long as the majority of "fans' don't
boycott the game, they are doing good from a financial point of view.
Yes, it's unprofessional, and if that had a negative effect on the
majority of the public's view, then they would care, but Dragon Age is
seen as one of the greatest games this decade. The reality is, they
still do care, which is why they are putting effort towards it at all.
Most of their resources are obviously going towards The Old Republic,
DLC's for Dragon Age and Mass Effect 2, Dragon Age 2, & Mass Effect
3. The reality is, patching up Dragon Age is not their biggest priority.
I'm sorry for your pain, I hope you are able to play Dragon Age
soon.


I wouldn't be so sure that things are as good as you say. If you look at the forums today, and at the forums just a few months ago, traffic has plummeted radically with debacle after debacle. First RTO, then the bugs major bugs in 1.3 and Awakenings (and the fact that they really couldn't understand what people wanted with Awakenings), then the long silence, and the "coming soon" when soon was never really "soon". So many just have given up on the game and have moved on.
Many of those people will remember when it's time to buy a new Bioware product, and for sure many of those will refuse to be early adopters (because Bioware demonstrated that their products cannot be seen as reliable just after release), waiting for price drops (which means less revenue), many others will just pass.
Sure, many will also "forgive and forget", but I'm quite sure that the extremely negative impression left with DA:O on so many users will be difficult to wash away.

Personally, I've been a Bioware fan since Baldur's gate. I bought every single game of theirs on the release day. For the first time I will not buy a Bioware product with The Old Republic. Why? Because if their QA is this screwed up with a single player game like Dragon Age, there's absolutely no way they can do a decent quality job with something as dauntingly complex as a MMORPG. If their patching processes are so slow there's absolutely no way in hell that they will be able to keep a decently sized community interested in a MMORPG. MMORPG players aren't nearly forgiving like single player gamers, if major bugs aren't solved overnight, or in a week tops, they unsubscribe and don't look back.

I actually find it absolutely hilarious and ironic how EA basically dismantled Mythic over Warhammer Online's problems and put the charred remains under Bioware's control, while Bioware actually shown much, much less professionality and ability to handle complex issues with Dragon Age.
At the very least, old Mark Jacobs had the guts to come to the forums and adress the problems himself. Have you ever seen Ray Muzyka or Greg Zeschuk show their faces here to even issue a couple lines of apology on how disastrous the situation of Dragon Age is? Nah, they send us a community manager to take the flak for them and trickle down half baked "news" that (like this time) aren't even actual news.

The effects of this are already showing quite clearly if you look around in environments dedicated to hardcore crpg gamers. Bioware isn't considered the "king" of RPGs animore. Now most fans of the genre look at young (but very enthuasiastic, and enthusiasm brings dedication) studios like CD Projekt.
Whatever will come on February the 1st, 2011, I'm almost ready to bet that it'll be largely overshadowed by The Witcher 2, at the very least on the PC market. And Bioware will have called it upon themselves.

Modifié par Abriael_CG, 03 juillet 2010 - 04:15 .


#46
Bryy_Miller

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You really need to take your raging indignation down a notch. Insulting people does not make them work harder.

#47
Abriael_CG

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Bryy_Miller wrote...
Wow. You are a colossus of a dick. 


Sir Ulrich Von Lichenstien wrote...

Abriael_CG
wrote...
*snip* Pathetic schoolboy whine *snip*

So professional you are that you constantly week in and week out whine like the pathetic hypocrite you are.


Ah, the rabid fanboys, can't even discuss someone's points without resorting to petty insults. Some are actually persuaded that this kind of taunts make them any credible.

Looks like they're severely dwindling in numbers though. Wonder why?

If you were as pissed off as
you would have claimed you would've sold your game, unregistered
yourself from this site and left by now.


Unfortunately for your petty argument, digital download PC games don't have a very flourishing preowned market.

I went to play several games while waiting to be able to play this one decently. After finishing each, I came back to see whhen that'd finally happen. Unfortunately the answer has always been "not yet".
And to the question "then when?" the answer has always been "dunno".

How droll.

Victor has given an update on what is going on, any news is better than no news. Least he is being honest about it all, unlike you and your pathetic claims of your professionalism.


Honesty is a very nice thing, but when honesty doesn't come together with actual results, expecially over an extended period of time, it's value decreases considerably.

Modifié par Abriael_CG, 03 juillet 2010 - 05:06 .


#48
Bryy_Miller

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No, calling you a dick was not me being a fanboy. Calling you a dick for saying that the employees of BioWare should not have a vacation, and that they are not professional does not make me a fanboy. You're just incredibly rude.

#49
Abriael_CG

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Bryy_Miller wrote...
Wow. You are a colossus of a dick.

Bryy_Miller wrote...
You really need to take your raging indignation down a notch. Insulting people does not make them work harder.

Putting the two quotes above together, I seem to be spotting quite a lot of hypocrisy. How droll... :innocent:

Mind you, where did I insult anyone? As far as I recall "unprofessional" has never been defined an insult anywhere.
It sure isn't a pleasantry, but haiving to wait several months to play a game I paid for (without even knowing when the wait will end, IF it'll end) isn't exactly pleasant as well.

Modifié par Abriael_CG, 03 juillet 2010 - 04:28 .


#50
Bryy_Miller

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Calling you a dick does not also mean I'm indignatious. Indignatious of what? You seem to have a horrible concept of the meaning of words.