2 réponses à ce sujet

[Mekaya]

 That is the message i get every time i attempt to load my game.

I guess we'll go through formalities right now...here we go

1. Product

A.  PC version
B. Digital Download (Steam)

2.System information

Processor Information:    Vendor:  GenuineIntel    Speed: 1662 Mhz    2 logical processors    2 physical processors    HyperThreading:  Unsupported    FCMOV:  Supported    SSE2:  Supported    SSE3:  Supported    SSSE3:  Supported    SSE4a:  Unsupported    SSE41:  Unsupported    SSE42:  Unsupported
    Operating System Version:    Windows Vista (32 bit)    NTFS:  Supported    Crypto Provider Codes:  Supported 323 0x0 0x0 0x0    Video Card:    Driver:  NVIDIA GeForce 8600M GT        DirectX Driver Name:  nvd3dum.dll    Driver Version:  8.15.11.8621    DirectX Driver Version:  8.15.11.8621    Driver Date: 16 June 2009    Desktop Color Depth: 32 bits per pixel    Monitor Refresh Rate: 60 Hz    DirectX Card: NVIDIA GeForce 8600M GT           Sound card:    Audio device: Speakers (High Definition Audio)    Memory:    RAM:  3581 Mb


3.Problem details

I believe the most detailed story is quite simple.  I downloaded the game (paying $30), upon installment I click to load the game, I get saying "Loading Mass Effect"...then I get the message indicated on the title of the topic...

I check problem details and I get this:

Problem signature:
Problem Event Name: APPCRASH
Application Name: MassEffect.exe
Application Version: 1.2.20608.0
Application Timestamp: 4a55fea1
Fault Module Name: MassEffect.exe
Fault Module Version: 1.2.20608.0
Fault Module Timestamp: 4a55fea1
Exception Code: c0000005
Exception Offset: 008b752d
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: b1b7
Additional Information 2: 63d130ba0d3d066e446466e1df331439
Additional Information 3: 40d5
Additional Information 4: 2cb1b6478d30b976e834ecdfe82002ae
    


Any help would be awesome! Thanks guys!  It took me 2 weeks to get a response from steam saying that I should come here.  Hope it wont take long.

    

[Gorath Alpha]

This is a User to User forum, without Bioware's involvement, other than if major disruptions occur with regard to the Terms of Service agreements here. 

EA handles official support matters on their own support site.  However, they do not offer any official support to gamers using laptops. 

It is summer, and readership on all message forums such as this one is way, way down.  I don't know what your problem is, although I can say that the Geforce 8600 in all varieties has serious problems with its drivers when it is tasked with running the latest two Bioware games.  You probably will not get any rapid response, and my comments could very well be the extent of it, in view of the so-few readers on hand. 

[phoenixofthunder]

I check the forums hourly so if you need help just ask. I have an 8600 card to; a 8600GTS. And I fixed my loading problems by updating my video drivers.
Here is a video driver update you can try: Verde Notebook Release 256

Modifié par phoenixofthunder, 13 juillet 2010 - 06:31 .