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[michael2016]

Hello guys,

I tried to add some points to my account today three times over the past several hours and I get a message saying that I should wait 30 minutes to receive a confirmation email if it was successful or not. It's been much longer than half an hour and I've received nothing. I tried three seperate times with no luck. When I go to "Purchase History" it lists the three attempts but says that payment is pending. Nothing has been noted in my bank or my paypal however.

I want to try and buy some points via my credit card instead but I'm worried that somehow all three of those "pending payments" that don't seem to have worked, are all going to go through once whatever problem is there, has been sorted out. I don't need 4 lots of points however.

What should I do? Are those payments going to go through? I only wanted one purchase but none of them have worked. I must admit guys, I've had problems with the online components of Dragon Age since it was released. Character info and screenshots would never update, now the store doesn't work.. It's a bit dis-heartening that everything seems to be in a broken state...

[AdrianaLopezForero]

You should be able to contact customer service: help.dragonage.com they can provide additional information.