9 réponses à ce sujet

[DLAN_Immortality]

I have this account that I migrated from the old Bioware forums.

If I want to change my password now, it redirects me to the EA page, but of course, I don't have an EA account.

Solution?

[Snoteye]

You do indeed have an EA account. Your BSN account is just a frontend. You can login on the EA profile page with the same e-mail address/password combination as you use here, then change your password.

[DLAN_Immortality]

Nope. I don't have one. I created this account by migrating my old one from the old bioware forums. This account actually dates back from 2002.



I also tried to log in to ea when it sends me there, but obviously it tells me that the account does not exist.

[Snoteye]

You cannot have an account here without having an EA account behind the scenes. If you can't login the issue is something else (are you using the right e-mail address?).

[Amentep]

I too migrated this account. I keep forgetting the password for the account. When I choose to reset my password it goes to the EA site. I reset my password there, it sends me an email etc.



Once my password is reset, I come here and the password I reset to at EA still won't log me on here (thankfully I eventually remembered what my password on the old Bio boards was; lo and behold here I am). Seems to me like maybe there's some sort of disconnect between the EA account and the migrated Bio boards accounts?

[DLAN_Immortality]

Seems something is really f*cked with people who migrated accounts from the old Bioware boards.



Any official comment or will we have this problem forever??

[Snoteye]

I migrated without any trouble. The process has changed slightly since then but after both of you registered here.

Do passwords or e-mail addresses contain any special characters?

[DLAN_Immortality]

Listen, I know you don't want to believe me. But when I registered here there were TWO options: migrate from ea account or migrate from bio boards.



I chose MIGRATE FROM BIO BOARDS, because I don't have an EA account, but had my bio boards account.



Now I can't change my password and I'd like bioware to give me a solution. Should be simple enough, given the fact they made this website.

[Snoteye]

DLAN_Immortality wrote...

I chose MIGRATE FROM BIO BOARDS, because I don't have an EA account, but had my bio boards account.

And then the site created an EA account for you, because that's how it works.

DLAN_Immortality wrote...

Now I can't change my password and I'd like bioware to give me a solution. Should be simple enough, given the fact they made this website.

BioWare will tell you the exact same thing I've been telling you: that you have an EA account and should be able to login with the same credentials you use here.

[DLAN_Immortality]

I cannot log in into the EA site with this login.

I'd like some official word on this and a solution.

BIOWARE? Is there anybody from this company giving support in this forum or do you leave it to forumites to guess the solutions?

Thanks.

Modifié par DLAN_Immortality, 16 juillet 2010 - 03:17 .