5 réponses à ce sujet

[jnno]

Already posted in another board, it's hard to be sur where to go for the DLC store support...

Well, it's in the title, I've just bought Kasumi stolen memory, then i've tryed to buy the Overlord pack
went to the page click on it check the agreement, the little thing is spining and it told me congratulation
you just bought kasumi stolen memory! WTF!
  So i've lost my points! Is there a way for me to have the thing i've paid for ?
Thank you
Jno

Modifié par jnno, 16 juillet 2010 - 01:08 .

[OglesbyP]

Thought it might be worth me bumping this as i just had the exact same situation, purchased 2 sets of 560 BW points, bought Kasumi, bought Overlord but was told i bought Kasumi again with no entitlement for Overlord. Thankfully the EA rep i spoke to refunded me the points to get Overlord. Might be worth BioWare's time to see why this happens maybe

[Sianster]

i got the same problem when i purchase this 2 dlc awhile ago...

[cadaver on the slab]

not the same problem but my name cadaver was stolen so used (cadaver on the slab),now have to put in email and password every timeit will not instantly connect otherwise, even the password suddenly changed what is going on bioware who is getting into my account!!!!!!!!!!

[EA_AgentX]

Cadaver on the slab,

Please PM me the email address of the other account you had, as this account only shows your current profile information and was recently created. I don't see any entitlements on this account for any of the games, and I definitely want to make sure we can get this resolved for you.

EA_AgentX

[cadaver on the slab]

Modifié par cadaver on the slab, 06 juillet 2011 - 07:42 .